NewDental Assistant Stoney Point Dental CareDental AssistantFayetteville, NCHeartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.
NewPart Time Community Assistant Asset LivingPart Time Community AssistantPembroke, NCAsset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Conducts all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining model units, and all necessary follow-up needed.
Administrative Specialist I/Processing Assistant State of North CarolinaAdministrative Specialist I/Processing AssistantWake County, North CarolinaThe Claims Administration Section of the North Carolina Industrial Commission processes workers’ compensation injury reports filed by employers (Forms 19) and claims forms filed by injured workers (Forms 18 or 18B), as well as the workers’ compensation forms related to claim acceptance or denial, return to work, payment of permanent partial disability ratings, occupational diseases, death claims and claim closures. It acts as a court of exclusive and final jurisdiction for death claims made by families of law enforcement officers, fire fighters, rescue squad workers and civil air patrol members arising under the Public Safety Employees' Death Benefits Act.
Administrative Assistant (Wake Forest, NC) BA Global TalentAdministrative Assistant (Wake Forest, NC)North Carolina, North CarolinaBA Global Talent is seeking an Administrative Assistant – Tax Office in North Carolina to join a small CPA firm specializing in tax strategy, compliance, and advisory services for small and medium-sized businesses and high-net-worth individuals across a variety of industries nationwide. This role is an important part of the firm’s day-to-day operations, providing administrative support to the tax team while helping ensure clients receive responsive, organized, and professional service.
Administrative Assistant WolfspeedAdministrative AssistantFayetteville, North CarolinaAs an administrative assistant at Wolfspeed’s Fayetteville Campus, you will play a key role in the protection of people, property, and information while supporting the success of our company by being a member of Wolfspeed’s Global Packaging Development. Other administrative duties assigned by the Site Lead or his/her direct reports including but not limited to providing backup administrative support to other areas of the company.
Administrative Assistant For Biomedical Affairs (Cusom) Campbell UniversityAdministrative Assistant For Biomedical Affairs (Cusom)Buies Creek, NC$1–$2 / hourCoordinate and oversee all aspects of CUSOM Guest Lecturers payment processes for each Block in the preclinical years 1 and 2. Includes reviewing, listing, tracking and obtaining lecture confirmations, W9's, guest lecture agreements, preparing payment forms, and obtaining signature approvals prior to submitting to the CUSOM Business Operations and Finance Manager. Prepare and submit to CUSOM Business Operations and Finance Manager, Travel Expense Vouchers for Faculty travel, tracking all registration, dues, meals, transportation, and lodging costs, retaining all receipts and obtaining all approval signatures.
New2026-2027 CTE Administrative Assistant North Carolina Department of Public Instruction2026-2027 CTE Administrative Assistantraeford, NC$3,200–$3,800Maintain a comprehensive inventory of all CTE-funded equipment and materials, including non-capital assets, for four high schools, six middle schools, and the CTE Department. Assist staff with travel reimbursements, field trip requests, purchases, budget requisitions, vendor services, contracts, and required reporting.
Administrative Assistant III LabcorpAdministrative Assistant IIINorth CarolinaHigh school diploma with 5 or more years of administrative support experience; or Associate degree in Business Administration, Office Management, or a closely aligned field with 3 or more years of experience; or Bachelor’s degree in Business Administration, Office Management, or a closely aligned field with 1 or more years of experience. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients.
Administrative Assistant I Cumberland County NCAdministrative Assistant IFayetteville, NC$45,979.02–$73,566.43 / yearApproximately half of the time of this position is devoted to juvenile court, which includes the time in court, preparing for court (by getting dockets copied, distributed to the appropriate people, and prepared for her use in Court), following up after court by recording information in the electronic tracking system, preparing subpoenas for the witnesses, getting orders copied and distributed as required, faxing copies of all orders that are appealable to respondent attorneys, updating the official files, scanning files into the digital scanning storage database and storing the files when a case is closed. Completion of high school or equivalent and four years of progressively responsible secretarial or clerical/administrative/office management experience; or completion of a two-year secretarial science or business administration program and two years of progressively responsible secretarial or clerical/administrative, office management experience; or completion of a four-year program in a college or university preferably with major emphasis on coursework in business administration, public administration, or other related field; or an equivalent combination of training and experience.
Administrative Assistant RHA Health ServicesAdministrative AssistantBenson, North CarolinaPerforming general office duties including: typing documents, forms and spreadsheets, distributing mail, answering office phones and greeting visitors, reviewing work logs to determine where additional clerical support is needed. Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!
Administrative Assistant First Choice Community Health CentersAdministrative AssistantLillington, NCThe ideal candidate is a high-energy individual with excellent organizational skills, a strong attention to detail and the ability to communicate effectively in both written and verbal communications. Facilitate executive-level operations -Book travel, submit expense reports and send communications for high-level staff as needed.
Administrative Assistant For The Nurse Anesthesia Program (Crna) Methodist UniversityAdministrative Assistant For The Nurse Anesthesia Program (Crna)Fayetteville, NCJob Summary: Reporting to the Director, DNP Nurse Anesthesia Program (DNP CRNA), this full-time administrative assistant position involves providing comprehensive support to both the program and the School of Nursing. Responsibilities: General Administrative Duties to support the DNP CRNA Program: Serve as the primary contact for the program, handling phone calls, emails, and correspondence.
New2026-2027 Exceptional Children’s Administrative Financial Assistant North Carolina Department of Public Instruction2026-2027 Exceptional Children’s Administrative Financial Assistantraeford, NC$3,300–$3,800Job Summary: The Administrative Financial Assistant for the Exceptional Children's Department provides financial, clerical, and administrative support to ensure the efficient operation of the department. Physical and Cognitive Requirements: The major physical and cognitive requirements listed below are applicable to the EC Administrative Assistant within the Exceptional Children Program of Hoke County Schools.
NewAdministrative Assistant The Carter Lumber CompanyAdministrative AssistantSanford, NCA Carter Lumber Administrative Assistant is responsible for providing administrative support which includes financial reporting, bookkeeping, accounts payable and accounts receivable. Processes purchase orders by entering in the system, matching with invoices, correcting any discrepancies and providing reports.
Administrative Assistant Engineering Consulting Services LtdAdministrative AssistantFayetteville, NCECS is currently ranked #60 in Engineering News-Record's Top 500 Design Firms (April 2026), #148 in Engineering News-Record's Top 200 Environmental Firms (October 2025) and #50 in Zweig Group's Hot Firm List (May 2025). We are employee-owned with more than 3,000 employees in 100+ offices and testing facilities coast to coast.
Administrative Support Assistant U.S. Department of DefenseAdministrative Support AssistantFort Bragg, NC$47,418–$61,643 / yearFOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Time-in-grade documentation: If you are applying for a higher grade and your SF-50 has an effective date within the past year, it may not clearly demonstrate you meet the one year time-in-grade requirement so you will need to provide an SF-50 which clearly demonstrates you meet the time-in-grade requirements (examples of appropriate SF-50s include Promotions, Within-grade Grade/Range Increases, and SF-50s with an effective date more than one year old).
Customer Service & Administrative Office Assistant HRS Talent SolutionsCustomer Service & Administrative Office AssistantFayetteville, North CarolinaRemoteCompleting that next step allows the hiring team to confirm applicant details, review availability, and consider candidates for suitable customer service support, administrative support, data entry, feedback, and office related opportunities. It can also serve as a strong starting point for candidates who want to build experience in customer service support, administrative work, online task coordination, data entry, and general office support.
Administrative and Caregiver Assistant Baptist Children's Homes of North CarolinAdministrative and Caregiver AssistantSanford, NCCONFIDENTIAL DATA: Complies with agency policies and procedures concerning confidentiality and HIPPA regulations involving all aspects of client information, which include day to day care of the children, case records, family information, medical information, psychological services, etc which if disclosed, would have adverse internal and/or external effect, and could result in termination of employment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the job While performing the duties of this job, the employee is regularly required to drive and get in and out of a 12-passenger van unassisted, walk up and down stairs, sit, stand, reach, talk and/or hear, and lift up to 50 lbs.
Administrative Support Assistant (CYS) (Developmental) NF-02/03 United States ArmyAdministrative Support Assistant (CYS) (Developmental) NF-02/03Fort Bragg, NC$17.82–$23.18 / hourMorale Welfare and Recreation (MWR) Child and Youth Services (CYS) Employee Childcare Fee applicable to employees working at least 15 hours per week: First Child: 100% childcare fee discount (all CYS employees). In addition to the above qualifications, candidates who possess the following qualifications will be considered "Highly Preferred" or "Best Qualified": Highly qualified candidates will possess experience utilizing automated systems for childcare operations.
Administrative Operations Assistant (Remote, U.S./Canada) Binus UniversityAdministrative Operations Assistant (Remote, U.S./Canada)North CarolinaRemoteProvide general administrative support for internal teams including email coordination, updates, reminders, and task tracking. Teams rely on this role to keep communication clear, deadlines visible, and daily tasks moving.
NewAdministrative Technician-Homicide Cumberland County NCAdministrative Technician-HomicideFayetteville, NCMinimum Qualifications: Graduation from high school or GED and demonstrated possession of knowledge, skills and abilities gained through at least two (2) years of office assistant, secretarial or records processing experience; or an equivalent combination of education and experience. This position fingerprints, transcribes audio and/or video interviews, answers telephones, composes and types material, establishes and maintains files and computer databases.
Administrative/Project Management Support Specialist BarbaricumAdministrative/Project Management Support SpecialistFort Bragg, North CarolinaThe position supports the Assistant Program Manager (APM) and Program Manager (PM) in coordinating and managing complex task orders and contract activities, ensuring effective communication, schedule adherence, and technical solution implementation in support of USSOCOM operational initiatives. Barbaricum is seeking a J35 Administrative / Project Management Support Specialist to provide comprehensive administrative, project management, and Global Force Management (GFM) support to the USSOCOM Directorate of Operations (J35) at Fort Bragg, NC.
Executive Assistant (Part Time) ShineLightExecutive Assistant (Part Time)Fayetteville, NCExecutive Administrative Assistant requirements are: 3+ years' experience of working on an Executive Administrative Assistant, Senior Executive Assistant or other relevant position. We are looking for an Executive Administrative Assistant who will consult and assist company's executives on a range of secretarial and administrative tasks.
Advanced Medical Support Assistant U.S. Department of Veterans AffairsAdvanced Medical Support AssistantFayetteville, NC$51,258–$66,636 / yearIf selected, to meet the basic requirement of high school education or equivalent and prior to a firm job offer being extended, applicants must provide one of the following as verification of the education requirement if not covered under the grandfathering provision: Copy of high school diploma OR high school transcript (unofficial or official) OR GED Certificate OR homeschooling completion OR proficiency certificate issued by a State or Territorial Board or Department of Education OR college transcript (official). The incumbents work impacts the timely administering aspect of patient care, including: proper eligibility review, timely authorization, coordinating care in the community, ensuring care is scheduled and rendered accordingly, consult management, wait list management, obtaining and routing proper medical records, and customer service.
NewMedical Assistant Hometown Medical PLLCMedical AssistantLillington, NC$16 / hourAdministrative functions - Administrative roles such activities as greeting patients, registering patients, answering phones, scheduling appointments, assisting patients with registration forms, giving patient instructions, processing mail, scheduling follow-up visits, and completing patient check out. Clinical functions- tasks include taking medical histories and recording vital signs, explaining treatment procedures to patients, preparing patients for examinations, and assisting physicians during examinations and procedures.
Medical Assistant Certified/Registered- CFV Podiatry, Foot & Ankle Specialist- Fayetteville, Full Time Days Cape Fear Valley Health SystemMedical Assistant Certified/Registered- CFV Podiatry, Foot & Ankle Specialist- Fayetteville, Full Time DaysFayetteville, North CarolinaCoordinates and communicates with outside healthcare partners such as home health, hospice, DME companies, community paramedics, and ACO, to carry out the provider directed patient plan of care. Effectively communicates with all customers, staff, and providers in-person and via phone, including greeting, identifying self by name and role, and returning calls in a timely manner.
Certified Clinical Medical Assistant| CMA/RMA/CCMA | Iredell Occupational Medicine| FT Iredell Memorial HospitalorporatedCertified Clinical Medical Assistant| CMA/RMA/CCMA | Iredell Occupational Medicine| FTMooresville / Statesville, NCCandidates must hold an active Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), or Certified Clinical Medical Assistant (CCMA) credential from an accredited certifying body. The Clinical Medical Assistant provides direct patient care and clinical support to providers in a fast-paced outpatient medical practice.
Executive Assistant/Program Administrator - Academic Affairs, School of Medicine Methodist UniversityExecutive Assistant/Program Administrator - Academic Affairs, School of MedicineFayetteville, NCReporting directly to the Chief of Staff of the Medical School, the Executive Assistant/Program Administrator will serve as trusted partner and support the Senior Associate Dean for Academic Affairs and the Department of Medical Education and Biomedical Sciences by providing administrative and operational support to ensure seamless direction and management of Academic Affairs. Methodist University seeks an Executive Assistant/Program Administrator for its new School of Medicine that has been established in partnership with Cape Fear Valley Health in Fayetteville, NC.
NewAssistant City Manager City of Fayetteville NCAssistant City ManagerFayetteville, NC$136,553–$213,022 / yearAs the home to Fort Bragg, the Army's headquarters for Airborne and Special Operations, Pope Airfield and the Army Special Forces Command, Fayetteville proudly serves the 57,000 military, 11,000 civilian employees, and 23,000 family members, making it one of the largest military installations in the world. The two positions currently oversee Construction Management, Parks & Recreation and Public Services as part of the Operations Portfolio, and Economic & Community Development, Development Services, Fayetteville Regional Airport and Transit as part of the Community Investment Portfolio.
NewPersonal Assistant - Remote YO AI LabsPersonal Assistant - RemoteNorth CarolinaRemote$20–$34 / hourWe are looking for an experienced Personal Assistant to provide administrative and organizational support while managing schedules, communications, and daily operations in a remote work environment. 5+ years of experience as a Personal Assistant, Executive Assistant, or in a similar administrative role.
NewProduction Assistant (Entry-Level) CryptoGexProduction Assistant (Entry-Level)Benson, NC$18–$24 / hourThis entry-level position is ideal for individuals interested in gaining hands-on experience in event operations, production coordination, and project support. We bring innovation to life through conferences, tech exhibitions, and immersive brand environments that connect companies with forward-thinking audiences.
Office Manager Of The Physician Assistant Program Methodist UniversityOffice Manager Of The Physician Assistant ProgramFayetteville, NCManage supplies for Anatomy Lab to include keeping inventory, placing orders as needed, coordinate delivery, and oversee appropriate form of payment per University guidelines and coordinate interdepartmental transfer each year with DPT and OTD programs for shared expenses related to the Anatomy Lab. Supports Director of Admissions & Alumni Development for PA program in interacting with financial aid and registrar's office to monitor and maintain records of students' progress through the program, and provides additional assistance for tours, information sessions, orientation, and administrative needs.
Medical Assistant - Columbia Elaya HealthMedical Assistant - ColumbiaColombia, NCAre you an experienced Medical Assistant seeking a rewarding role in an Endocrinology Practice serving patients in nursing homes? Position: Medical AssistantLocation: Corporate Office (non patient facing) Responsibilities: - Maintain accurate patient records and ensure timely documentation.-
Medical Support Assistant (Medical Receptionist) Ansible Government SolutionsMedical Support Assistant (Medical Receptionist)Fayetteville, NCHave the following experience or education (or combination of both) to meet minimum qualifications for employment: Six months experience of clerical, office, customer service, or other administrative work that indicates the ability to acquire the knowledge and skills needed to perform the duties of the position. Overview Ansible Government Solutions, LLC (Ansible) is currently recruiting Medical Support Assistants (MSA) to support the Fayetteville VA Medical Center located at 2300 Ramsey St. Fayetteville, NC 28301.
HUMAN RESOURCES ASSISTANT (MILITARY) TITLE 32 United States ArmyHUMAN RESOURCES ASSISTANT (MILITARY) TITLE 32Fort Bragg, NC$45,538–$73,333 / yearAbility to use automated or manual systems in the preparation of reports and correspondence required by the organization GS-05 Level - MUST possess specialized experience, education or training t that provides knowledge of general office work which may include but is not limited to: administrative support positions performing clerical, assistant, or technical work which requires knowledge of the procedures, established guidelines, and techniques involved in carrying out the work of the organization. Accomplish or review a variety of military personnel transactions including appointments, enlistments, separations, promotions, duty assignments, transfers, medical evaluations, line of duty actions, security clearances, awards and decorations, retirements, etc., and forwards actions to a higher-level military personnel office.
26/27 Speech-Language Pathology Assistant (7100D) 228058 North Carolina Department of Public Instruction26/27 Speech-Language Pathology Assistant (7100D) 228058Fayetteville, NCRegistration as an assistant with the North Carolina Board of Examiners for Speech and Language Pathologists and Audiologists by a supervising speech-language pathologist who is licensed by the North Carolina Board of Examiners for Speech and Language Pathologists and Audiologists, and subject to rule and regulations for speech-language pathology assistants adopted by the Board of Examiners. SKILLS AND ABILITIES: Thorough knowledge of anatomy and physiology, normal communication development, phonetics, developmental psychology, various types of disabilities seen in school children, and various speech-language disorders and approaches to therapeutic educational intervention, and roles of supervising speech-language pathologists and assistants.
26/27 Speech-Language Pathology Assistant (7100D) 364210 North Carolina Department of Public Instruction26/27 Speech-Language Pathology Assistant (7100D) 364210Fayetteville, NCRegistration as an assistant with the North Carolina Board of Examiners for Speech and Language Pathologists and Audiologists by a supervising speech-language pathologist who is licensed by the North Carolina Board of Examiners for Speech and Language Pathologists and Audiologists and subject to rule and regulations for speech-language pathology assistants adopted by the Board of Examiners. Thorough knowledge of anatomy and physiology, normal communication development, phonetics, developmental psychology, various types of disabilities seen in school children, and various speech-language disorders.
Assistant Store Manager (Full-time) - Erwin, NC HibbettAssistant Store Manager (Full-time) - Erwin, NCNorth CarolinaThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Assistant Store Manager (Full-time) - Mt Airy, NC HibbettAssistant Store Manager (Full-time) - Mt Airy, NCNorth CarolinaThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Assistant Store Manager (Full-time) - Mount Olive, NC HibbettAssistant Store Manager (Full-time) - Mount Olive, NCNorth CarolinaThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Assistant Store Manager (Full-time) - Burlington, NC HibbettAssistant Store Manager (Full-time) - Burlington, NCNorth CarolinaThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Assistant Store Manager (Full-time) - Forest City, NC HibbettAssistant Store Manager (Full-time) - Forest City, NCNorth CarolinaThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Assistant Store Manager (Full-time) - Ahoskie, NC HibbettAssistant Store Manager (Full-time) - Ahoskie, NCNorth CarolinaThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Assistant Store Manager (Full-time) - Oxford, NC HibbettAssistant Store Manager (Full-time) - Oxford, NCNorth CarolinaThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Assistant Store Manager (Full-time) - Raeford, NC HibbettAssistant Store Manager (Full-time) - Raeford, NCNorth CarolinaThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Assistant Store Manager (Full-time) - Whiteville, NC HibbettAssistant Store Manager (Full-time) - Whiteville, NCNorth CarolinaThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Assistant Store Manager (Full-time) - Reidsville, NC HibbettAssistant Store Manager (Full-time) - Reidsville, NCNorth CarolinaThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Assistant Store Manager (Full-time) - Williamston, NC HibbettAssistant Store Manager (Full-time) - Williamston, NCNorth CarolinaThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Assistant Store Manager (Full-time) - Fayetteville, NC HibbettAssistant Store Manager (Full-time) - Fayetteville, NCFayetteville, North CarolinaThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Assistant Store Manager (Full-time) - Rockingham, NC HibbettAssistant Store Manager (Full-time) - Rockingham, NCNorth CarolinaThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.