iLEAD: Residence Life Operations Assistant, Student Worker Maryland Institute College of ArtiLEAD: Residence Life Operations Assistant, Student WorkerBaltimore, MarylandThe OA assists with maintaining housing-related systems and records, provides customer service to residents and campus partners, and supports operational processes during peak periods such as residence hall openings and closings. Present for residence hall openings and closings, including early arrival and late departure as required for training and operational needs.
Ilead: Residence Life Operations Assistant, Student Worker Maryland Institute College of ArtIlead: Residence Life Operations Assistant, Student WorkerBaltimore, MDThe OA assists with maintaining housing-related systems and records, provides customer service to residents and campus partners, and supports operational processes during peak periods such as residence hall openings and closings. Present for residence hall openings and closings, including early arrival and late departure as required for training and operational needs.
Administrative Assistant Ultimate Staffing ServicesAdministrative AssistantNottingham, Maryland$19–$21 / hourThe ideal candidate will have strong communication skills, experience providing customer service, proficiency with Microsoft Excel, and the ability to manage multiple tasks while maintaining a high level of accuracy. Previous administrative experience is preferred, and candidates with experience in healthcare, insurance, benefits, HR, or other service-focused environments are encouraged to apply.
Medical Assistant Referral Coordinator Quadrant, Inc.Medical Assistant Referral CoordinatorColumbia, MDThis role is ideal for a healthcare professional with strong medical scheduling experience, prior authorization, referral experience who also possesses hands-on clinical knowledge as a Certified Medical Assistant. We are seeking a highly organized and patient-focused Certified Medical Assistant (CMA) to join our growing transplant team.
Medical Assistant Quadrant IncMedical AssistantMontogomery Village, MDMUST: Experienced Medical Assistant with 3+ years of experience as a medical assistant and medical front office experience if not certified willing to become so and must have MA diploma. DUTIES: The Medical Assistant will be responsible for but not limited to the following: Triage phone calls and phone messages.
Medical Assistant – Referral Coordinator Quadrant IncMedical Assistant – Referral CoordinatorColumbia, MDThis role is ideal for a healthcare professional with strong medical scheduling experience, prior authorization, referral experience who also possesses hands-on clinical knowledge as a Certified Medical Assistant. We are seeking a highly organized and patient-focused Certified Medical Assistant (CMA) to join our growing transplant team.
Assistant Store Manager (Full-time) - Cambridge, MD HibbettAssistant Store Manager (Full-time) - Cambridge, MDMarylandThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Assistant Store Manager (Full-time) - Salisbury, MD HibbettAssistant Store Manager (Full-time) - Salisbury, MDMarylandThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Certified Medical Assistant Park West Health System IncCertified Medical AssistantBaltimore, MDThese duties will include: Adhering to the provider template for scheduling appointments Actually, booking appointments for call-ins and walk-ins as needed Alerting the Nurse Manager or Director of Nursing of any scheduling problems or concerns while maintaining communication between the front and back triage area Enters all pertinent changes and information into the registration and appointment systems And maintains a professional, personable demeanor toward patients and co-workers Laboratory Duties: Laboratory duties and responsibilities will include the following: Collecting blood specimen (capillary, venous finger and heal sticks), reading hematocrits, administering and reading tuberculin tests, testing urine, performing stains and culture tests with slides, performing EKG's when applicable, recording test and related forms. Work attire: Clinical attire per personal policy In addition to the mentioned duties and responsibilities, the Medical Assistant is expected to comply with all other duties assigned Education / Training: Graduation from an accredited Medical Assistant Program Prefer Certified Medical Assistant Skills / Experience: Prefer 1 - 3 years of Medical Assistant work experience, with the ability to perform phlebotomy procedures Knowledge and Abilities Excellent Customer Service Basic computer skills and typing * Excellent follow through skills prioritization of multiple tasks and attention to detail.
Assistant Store Manager Royal FarmsAssistant Store ManagerGlen Burnie, Maryland$17–$25 / hourFull timeThe Assistant Store Manager is responsible for supporting the Store Manager in managing daily store operations while also contributing to short-term planning and strategy that drive store performance. By focusing on both execution and development, this role helps create a high-performing store environment centered on fairness, respect, customer satisfaction, and operational excellence.
Assistant Store Manager/Leader South Moon UnderAssistant Store Manager/LeaderBethesda, MDAs an Assistant Store Leader, you will work in partnership with the Store Leader to inspire and lead your team in providing best-in-class service by meeting and exceeding the needs of our customers. South Moon Under originated as a small surf shop in 1968 and has since evolved into an elevated everyday shopping destination for the effortlessly cool individual, with brick-and-mortar locations in small communities and big cities alike.
Assistant Store Leader South Moon UnderAssistant Store LeaderAnnapolis, MDAs an Assistant Store Leader, you will work in partnership with the Store Leader to inspire and lead your team in providing best-in-class service by meeting and exceeding the needs of our customers. South Moon Under originated as a small surf shop in 1968 and has since evolved into an elevated everyday shopping destination for the effortlessly cool individual, with brick-and-mortar locations in small communities and big cities alike.
Office Assistant - Community Health Services Baltimore County MarylandOffice Assistant - Community Health ServicesTowson, MD$36,038–$41,458 / yearBaltimore County Government considers examples of qualifying experience for the Office Assistant position to be: medical secretary, legal, legal assistant, administrative assistant, receptionist, data entry operator/clerk, account clerk, shop clerk, office clerk, medical billing clerk/assistant. Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.
NewOffice Assistant - Clinical Health Services Baltimore County MarylandOffice Assistant - Clinical Health ServicesTowson, MD$18.91–$28.84 / hourBaltimore County Government considers examples of qualifying experience for the Office Assistant position to be: medical secretary, legal, legal assistant, administrative assistant, receptionist, data entry operator/clerk, account clerk, shop clerk, office clerk, medical billing clerk/assistant. Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.
Dermatology Nurse Practitioner/Physician Assistant- Rockville, MD Anne Arundel DermatologyDermatology Nurse Practitioner/Physician Assistant- Rockville, MDRockville, MarylandFull timeWe have been serving patients for over 50 years and are currently seeking a Board Certified Nurse Practitioner or Physician Assistant with 2+ years of experience in Dermatology to join our team in our Rockville, Maryland office! Build patient partnerships by appropriately matching patient needs to the various services and products offered and clearly educating the patient on how they will receive the most benefit.
NewNursing Assistant U.S. Department of Veterans AffairsNursing AssistantMD$38,736–$60,611 / yearSpecialized experience includes but is not limited to functioning as a member of the nursing care team and assisting licensed nursing staff and other members of the care team in the full range of nursing care of patients/residents receiving outpatient care, home, or community living care or other patients/residents who are receiving preventative, acute, sub-acute, chronic, maintenance, and hospice care. GS-04 - To qualify at the GS-4 level you must meet the following: EXPERIENCE: One (1) year of experience as a Nursing Assistant or in another medical field (licensed practical nurse, health technician, hospital corpsman, etc.), performing technical and nursing skills requiring knowledge of the human physical and emotional states, therapeutic communication, and technical skills required for basic and intermediate treatments.
Assistant Manager RoggenartAssistant ManagerTowson, MarylandDeveloping strategic and operational plans for the work group, managing execution, and measuring results: Utilizes existing tools to identify and prioritize communications and regularly uses discretion to filter communications to the store team. The Assistant Manager supervises and motivates the store team, providing inspiration to drive sales and exceed customer service expectation through coaching, providing effective feedback and reward and recognizing accomplishments.
Office Administrative Assistant Keller North America, Inc.Office Administrative AssistantHanover, MarylandThe ideal candidate is a resourceful professional who thrives in a fast-paced environment, manages multiple priorities with ease, and consistently delivers exceptional customer service. Actual salary will be based on a variety of factors including relevant internal and external experience, knowledge, skills, scope of job, geographical location or other factors permitted by law.
Administrative Assistant MedStar Health Research InstituteAdministrative AssistantBaltimore, MD$20.57–$36.27 / hourMedStar Franklin Square Medical Center is seeking an Administrative Assistant to provide executive-level administrative support to the Assistant Vice President of Nursing Operations & Patient Care Services (PCS). In this highly visible role, you'll partner with nursing leadership and multidisciplinary teams to help drive operational excellence and support initiatives that positively impact patient care across the hospital.
Medical Office Assistant II - Surgery University of Maryland Faculty Physicians IncMedical Office Assistant II - SurgeryAnnapolis, MDPerforms routine office testing, including but not limited to; phlebotomy, sweat and hydration tests, urinalysis, vision testing, hearing screening, pulmonary function testing, temperature, pulse and blood pressure. Exact salary will ultimately depend on multiple factors, which may include the successful candidates geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications.
Medical Office Assistant II- Pediatrics University of Maryland Faculty Physicians IncMedical Office Assistant II- PediatricsBaltimore, MDExact salary will ultimately depend on multiple factors, which may include the successful candidates geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. Performs various front desk and clerical duties in a medical office including such functions as complete demographic and insurance registration, charge entry, scheduling patients and/or verifying insurance information.
Medical Office Assistant II - Upper Chesapeake Multi-Specialty Clinic University of Maryland Faculty Physicians IncMedical Office Assistant II - Upper Chesapeake Multi-Specialty ClinicBel Air, MDExact salary will ultimately depend on multiple factors, which may include the successful candidates geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. Performs various front desk and clerical duties in a medical office including such functions as complete demographic and insurance registration, charge entry, scheduling patients and/or verifying insurance information.
Medical Office Assistant II - Medicine University of Maryland Faculty Physicians IncMedical Office Assistant II - MedicineBaltimore, MDExact salary will ultimately depend on multiple factors, which may include the successful candidates geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. Performs routine office testing, including but not limited to; phlebotomy, sweat and hydration tests, urinalysis, vision testing, hearing screening, pulmonary function testing, temperature, pulse and blood pressure.
NewNTB - Automotive Assistant & Service Managers NTB - National Tire & BatteryNTB - Automotive Assistant & Service ManagersAnnapolis, MDFull timeTo be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations.
Medical Assistant MedStar HealthMedical AssistantBaltimore, MD$19.55–$34.25 / hourPerforms selected patient and laboratory testing consistent with the scope of the practice including but not limited to Point of Care Testing tuberculosis skin testing electrocardiography pulmonary function tests and vision and hearing testing (dependent upon provider and site requirements). Participates in population management activities including an awareness of the populations served and engages the patient in self-management support care/health goal setting pre-visit planning and the capturing of information that leads to health care improvement activities.
NewMedical Office Assistant Maryland Institute College of ArtMedical Office AssistantBaltimore, MarylandSummary of Essential Functions: The Student Health Center offers comprehensive primary and preventative medical care to all students, including medication management, STD testing, referral and specialty care, and pharmacy services; provides outreach programs and consultation services as well as alcohol and other drug education. Under general supervision, is responsible for patient registration, appointment scheduling, insurance verification, medical record documentation, general administrative services, and assisting healthcare providers with basic clinical procedures in accordance with established clinical protocol, applicable regulations, policies, and procedures.
Temporary Evening and Weekend Access Services Assistant Maryland Institute College of ArtTemporary Evening and Weekend Access Services AssistantBaltimore, MarylandGeneral purpose: The Evening/Weekend Access Services Assistant engages in the full range of Access Services functions, including managing the service desk, supervising student workers, and overseeing the physical full range, library space. Physical Demands: While performing the duties of job, the employee is occasionally required to stand, walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear.
Temporary Evening And Weekend Access Services Assistant Maryland Institute College of ArtTemporary Evening And Weekend Access Services AssistantBaltimore, MDGeneral purpose: The Evening/Weekend Access Services Assistant engages in the full range of Access Services functions, including managing the service desk, supervising student workers, and overseeing the physical full range, library space. Physical Demands: While performing the duties of job, the employee is occasionally required to stand, walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear.
Assistant General Manager ABC Phones of North Carolina IncAssistant General ManagerBaltimore, MD$43,000–$67,000 / hourRunning store operations - analyzing staffing needs, reporting financial and sales data, handling cash, meeting compliance, opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality. You'll be the one creating an outstanding in-store experience that will make customers feel good about our brand and solutions-and help them to choose our wireless products and services.
Assistant Store Manager Ross Stores IncAssistant Store ManagerMD$18.50–$27.07 / hourIn addition, all Full-Time Associates, including FT Retail Associate, Area Supervisor, Assistant Store Manager and Store Manager, are eligible for extended benefits offered including Medical/Dental/Vision Health Insurance, Legal Insurance, Vacation Buy, Flexible Spending Account, Health Savings Account, Life/ADD Insurance, Long- Term Disability, Enhanced Maternity and Parental Leave Benefit, Vacation Pay accrued at a rate of 10 days/year after eligibility commences, 9 Personal and Company Holidays. Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
Chiropractic Assistant Virtuous Wellness CenterChiropractic AssistantArnold, Maryland$19–$25About Us: Virtuous Wellness Center (VWC) is a growing community-based healthcare provider offering Chiropractic, Physical & Occupational Therapy, Massage, and Acupuncture services. Preferred Qualifications: While not required, the following qualifications are strongly preferred: Active Maryland Chiropractic Assistant (CA) license (if applicable under current Maryland Board requirements).
Geriatric Nursing Assistant (GNA) IntelyCareGeriatric Nursing Assistant (GNA)Annapolis, MD$22–$35Access to a user- and mobile-friendly app for all of your job needs, including the ability to quickly find shifts in all states where you're licensed and continuing education training. "I love working with IntelyCare because the App is very easy to use, the customer service is amazing, and there’s always some type of bonus that shows appreciation to the providers.".
Medical Assistant KureSmart Pain Management LLCMedical AssistantAnnapolis, MD$17.50–$20 / hourResponsibilities include entering patient intake and provider orders into the Electronic Medical Record (EMR), requesting medical records, utilizing Pharmacy Database Monitoring Program as directed by providers, recording vital signs and medical history, collecting patient information, and facilitating patient flow. Preferred Qualifications: Completion of a Nurse Aide, Medical Assistant, or EMS training program, with a current Nurse Aide certification OR a Medical Assistant certification OR EMS Licensure.
NewMedical Assistant Clearway Pain SolutionsMedical AssistantOwings Mills, MD$17.50–$20 / hourResponsibilities include entering patient intake and provider orders into the Electronic Medical Record (EMR), requesting medical records, utilizing Pharmacy Database Monitoring Program as directed by providers, recording vital signs and medical history, collecting patient information, and facilitating patient flow. Preferred Qualifications: Completion of a Nurse Aide, Medical Assistant, or EMS training program, with a current Nurse Aide certification OR a Medical Assistant certification OR EMS Licensure.
Medical Assistant, Variable Part Time Day Shift, Cardiac Associates Shady Grove Adventist HospitalMedical Assistant, Variable Part Time Day Shift, Cardiac AssociatesRockville, MD$19.21–$26.42 / hourNicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.). Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing.
Office Assistant - Spanish/Bilingual (Administrative Officer I) Non-Merit Baltimore County MarylandOffice Assistant - Spanish/Bilingual (Administrative Officer I) Non-MeritBaltimore, MD$18.91–$28.45 / hourBaltimore County Government considers examples of qualifying experience for the Office Assistant position to be: medical secretary, legal secretary, legal assistant, administrative assistant, receptionist, data entry operator/clerk, account clerk, shop clerk, office clerk, medical billing clerk/assistant. Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life.
Medical Assistant Crofton Multi Specialty MedStar HealthMedical Assistant Crofton Multi SpecialtyCrofton, MD$19.55–$34.25 / hourPerforms selected patient and laboratory testing consistent with the scope of the practice including but not limited to Point of Care Testing tuberculosis skin testing electrocardiography pulmonary function tests and vision and hearing testing (dependent upon provider and site requirements). Participates in population management activities including an awareness of the populations served and engages the patient in self-management support care/health goal setting pre-visit planning and the capturing of information that leads to health care improvement activities.
Medical Assistant - Per-Diem MedStar HealthMedical Assistant - Per-DiemSilver Spring, MD$19.55–$34.25 / hourPerforms selected patient and laboratory testing consistent with the scope of the practice including but not limited to Point of Care Testing tuberculosis skin testing electrocardiography pulmonary function tests and vision and hearing testing (dependent upon provider and site requirements). Participates in population management activities including an awareness of the populations served and engages the patient in self-management support care/health goal setting pre-visit planning and the capturing of information that leads to health care improvement activities.
Medical Assistant - Orthopedics MedStar HealthMedical Assistant - OrthopedicsTimonium, MD$19.55–$34.25 / hourPerforms selected patient and laboratory testing consistent with the scope of the practice including but not limited to Point of Care Testing tuberculosis skin testing electrocardiography pulmonary function tests and vision and hearing testing (dependent upon provider and site requirements). Participates in population management activities including an awareness of the populations served and engages the patient in self-management support care/health goal setting pre-visit planning and the capturing of information that leads to health care improvement activities.
Medical Assistant - PRN (Weekday Availability Required) MedStar HealthMedical Assistant - PRN (Weekday Availability Required)Chevy Chase, Maryland$19.55–$34.25 / hourPer diemPerforms selected patient and laboratory testing consistent with the scope of the practice including but not limited to Point of Care Testing tuberculosis skin testing electrocardiography pulmonary function tests and vision and hearing testing (dependent upon provider and site requirements). Participates in population management activities including an awareness of the populations served and engages the patient in self-management support care/health goal setting pre-visit planning and the capturing of information that leads to health care improvement activities.
Medical Assistant - PRN Urgent Care MedStar HealthMedical Assistant - PRN Urgent CareChevy Chase, Maryland$19.17–$33.08 / hourPer diemPerforms selected patient and laboratory testing consistent with the scope of the practice including but not limited to Point of Care Testing tuberculosis skin testing electrocardiography pulmonary function tests and vision and hearing testing (dependent upon provider and site requirements). Participates in population management activities including an awareness of the populations served and engages the patient in self-management support care/health goal setting pre-visit planning and the capturing of information that leads to health care improvement activities.
Assistant Branch Manager - Canton, MD First National Bank (FNB Corp.)Assistant Branch Manager - Canton, MDBaltimore, MD$25.38–$42.30 / hourCoordinates and completes the operational duties as assigned, by scheduling work, providing direction, monitoring workflow, maintaining supplies, opening and closing the office, ordering and managing vault cash, and ensure all tasks performed adhere to the current policy and procedures. Assists with the management of daily sales activity through branch staff coaching of prescribed sales activities, assisting with pre-shift sales huddles, and monitoring and measuring sales results.
Dining Services Assistant Manager Healthcare Services Group IncDining Services Assistant ManagerBETHESDA, MD$55,000–$58,000 / yearJoin Healthcare Services Group (HCSG) as a Dining Services Assistant Manager, supporting the dining department at a long-term care facility. or copy this link: https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf .
Assistant Service Manager Legend Management GroupAssistant Service ManagerRockville, MDThe Employee Choice Award is evidence that Legend Management Group team members recognize that our leaders care about team member feedback and are committed to creating positive, productive workplaces, minimizing employee turnover, and sustaining a culture where employees are valued. We apply our core values of People First, Create Exceptional Experiences, Embrace Change and Innovation, Balance Work and Play, and Inspire and Empower to every team member, resident, and partner.
Assistant/Associate Professor – Director of Large Animal Ambulatory Services University of Maryland Eastern ShoreAssistant/Associate Professor – Director of Large Animal Ambulatory ServicesMarylandThis full-time faculty position provides strategic leadership for the development, implementation, and oversight of comprehensive large animal ambulatory clinical services supporting the new Doctor of Veterinary Medicine (DVM) program. Consistent with UMES’s land-grant mission, this position integrates clinical service, teaching, scholarship, and veterinary extension/outreach activities to promote animal health, agricultural sustainability, public health, and economic vitality across Maryland and the Delmarva Peninsula.
Dental Assistant Sonrava HealthDental AssistantOdenton, MDYou are unique, and so are we-it's time you worked with an organization that appreciates you, challenges you, and helps your professional growth with a team of people dedicated to quality, patient care, and leading the industry with innovation. We are searching for talented people who want to provide excellent customer service for the patient, provide precise support to the doctor, and possess an amiable chair-side manner.
Assistant General Manager | Full-Time | Chesapeake Employers Insurance Arena (UMBC) Oak View GroupAssistant General Manager | Full-Time | Chesapeake Employers Insurance Arena (UMBC)Baltimore, MarylandPosition Summary: Utilizing initiative and independent judgment, the Assistant General Manager assists the General Manager in planning, directing, and managing the day-to-day operations of the Chesapeake Employers Insurance Arena, including booking, marketing oversight, assistance with partnership sales, financial oversight, event services, operations, human resources, public safety, production, university-related issues, and facility maintenance. Assures the coordination, implementation, and administration of specific plans and programs prescribed by corporate directives, to include matters of training and development; quality assurance; energy efficiency; safety/emergency procedures; crowd control and crisis management procedures; or other areas as needed.
Retail Sales Representative (RSR), Northeast Danone SARetail Sales Representative (RSR), NortheastWhite Plains, NY$60,000–$70,000 / yearMeet or Exceed Sales-Related KPI Targets Related To: Increasing Sales of Authorized Products: Maintain distribution of all authorized products within assigned territory and increase sales of those products to assigned store accounts. Responsible for developing relationships with Key Decision Makers (KDMs) within middle, upper New Jersey NY area near White Plains, NYC and / or Long Island geographic territory encompassing approximately 30-40 food stores to increase sales of Danone.
Entry Level Sales Representative PrestigeEntry Level Sales RepresentativeGarden City, NYOur expanding promotional marketing firm is seeking extroverted individuals to market products and services for our esteemed clients. We believe in cross training to provide a comprehensive understanding of our marketing strategies; so no experience is required for this role.
Dairy Technology Sales Specialist Cencora IncDairy Technology Sales SpecialistNY$93,500–$187,000 / yearKnow the Customer and the Market: Knows customers in the market territory; keeps up to date on key competitors; understands and is responsive to the needs and expectations of relevant customer segments; establishes effective working relationships with customers to gain respect and loyalty; identifies opportunities presented by changes and shifts in the marketplace. Reasoning: Discovers the underlying relationship between two or more objects and uses that knowledge to solve a problem; uses logic to draw conclusions from available information; identifies general rules or principles; applies rules and principles to new situations; determines which conclusions are correct from analysis of a given set of facts and information.