HCL Technologies Ltd logo

Senior Service Delivery Manager

HCL Technologies Ltd

  • Tampa, FL
  • 4 days ago

    Highlights

    We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products.

    Numbers & Facts

    LocationTampa, FL
    IndustryComputer/IT Services
    Company Size10,000 employees or more
    Year Founded1991
    Websitehttps://www.hcltech.com/

    Description

    Job Description

    Senior Service Delivery Manager

    Noida, Uttar Pradesh

    Job Summary

    Job Description - AI Business Development Consultant

    Role Summary

    We are looking for a proactive and commercially driven AI Business Development Consultant to identify, develop, and shape AI/GenAI opportunities across existing enterprise accounts. The candidate should possess strong business research, AI understanding, customer engagement, and presentation skills, with the ability to build opportunities from scratch and contribute to revenue growth

    Key Responsibilities

    Key Responsibilities

    • Proactively mine existing customer accounts to identify AI/GenAI opportunities and potential revenue streams.
    • Research customer business priorities, industry trends, technology landscapes, and AI transformation opportunities.
    • Identify customer pain points and develop compelling AI use cases and value propositions.
    • Create high-impact executive presentations, customer pitches, proposals, and AI opportunity roadmaps.
    • Engage with account teams and customer stakeholders to initiate and advance AI conversations.
    • Collaborate with AI consultants and solution architects to qualify, shape, and progress opportunities.
    • Develop business cases, ROI models, competitive insights, and opportunity assessments.
    • Track AI opportunities, maintain pipeline visibility, and drive follow-ups toward conversion.

    Skill Requirements

    Required Skills

    • 5-8 years of experience in business development, technology consulting, presales, or account growth within IT services.
    • Good understanding of AI/ML, GenAI, LLMs, Agentic AI, and enterprise AI use cases.
    • Strong account mining, opportunity identification, market research, and business analysis capabilities.
    • Excellent PowerPoint, executive storytelling, proposal development, and presentation skills.
    • Strong customer engagement, stakeholder management, and consultative selling skills.
    • Ability to independently research accounts, build opportunity hypotheses, and develop customer-specific pitches.
    • Entrepreneurial mindset with a strong focus on pipeline generation and revenue growth.

    Ideal Candidate

    A self-driven AI business development professional who combines business acumen, AI knowledge, research capabilities, and compelling storytelling skills. Someone who can proactively uncover opportunities, create customer interest, develop impactful presentations, and work with account and consulting teams to convert ideas into qualified business opportunities.

    Immediate joiners or candidates with a short notice period will be preferred.

    Other Requirements

    Apply now

    Information at a Glance

    Why HCLTech?

    At HCLTech, youll supercharge your potential. Youll find your career. And youll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

    HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.

    About Company

    Employee Strength : 223,000 on March 31, 2025 
    Countries of Operation : 60 Countries

    Consolidated Revenues: US $13.8B ,for 12 months ending March 2025

    HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2025 for $13.8 Billion. To learn how we can supercharge progress for you, visit hcltech.com.

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