Registration Specialist I-Float NEW

Registration Specialist I-Float

Job Description

Overview

POSTING

Schedule: Monday-Friday, 8:00 AM - 4:30 PM

Location: Outpatient Offices (must be flexible to work in multiple locations)

About the Role

We are seeking a Float Registration Specialist to support outpatient clinics by ensuring smooth patient flow and accurate registration processes. This role is ideal for someone who thrives in a dynamic environment and enjoys helping teams where needed. Onboarding includes Cerner training and shadowing with other registration float employees to learn multiple office workflows.

Key Responsibilities

• Facilitate patient flow from entry to destination in a timely, professional manner
• Obtain and verify financial and demographic information for accurate billing and clinical outcomes
• Schedule appointments and procedures
• Interview patients for medical information and explain charges and policies
• Validate and enter charges into appropriate systems; collect necessary payments
• Answer incoming calls and direct patients and visitors appropriately

Top Skills Needed for Success

• Customer Service
• Team Player
• Positive Attitude
• Compassion
• Healthcare experience

Culture

This role supports short-staffed clinics, requiring flexibility and adaptability.

Training & Success

• Initial training onsite with experienced team members
• Expected to work independently within 3 months

Qualifications

• High School Diploma/GED required
• Prefer relevant experience in a healthcare setting
• Ability to learn and retain medical coding (ICD-10, CPT) preferred
• Ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred
• Basic proficiency in MS Office (Word, PowerPoint, Excel)

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.