| Location | DES MOINES, IA |
It's an exciting time to be at OSL Retail Services. As a people-focused organization, we partner with some of North America's most recognized brands to deliver exceptional customer experiences and business results. Our commitment to innovation, operational excellence, and an entrepreneurial spirit continues to fuel our growth and create exciting career opportunities for our people.
At OSL, culture is our foundation. Passionate employees, exceptional customer experiences, and long-term client partnerships are built on a foundation of integrity, accountability, collaboration, and respect.
We are currently seeking a dynamic, results-driven Regional Sales Manager to lead Mediacom's residential door-to-door sales operations across an assigned multi-market region in Iowa. This is a high-impact, field-focused leadership opportunity for an experienced sales professional who understands the demands of door-to-door selling, thrives on developing strong field leaders, and knows how to drive consistent sales performance across multiple territories.
Reporting to the Director of Sales, the Regional Sales Manager is responsible for driving residential customer acquisition, expanding market penetration, developing high-performing Area Sales Managers, and ensuring consistent execution of door-to-door sales strategies. This role provides leadership to multiple Area Sales Managers and their respective Direct Sales teams, with a strong emphasis on field presence, territory productivity, and sales accountability.
Industry-Leading Career Opportunities
Competitive base salary plus performance-based bonus structure
Leadership development and executive coaching opportunities
Clear pathways for advancement into senior leadership roles
Opportunity to lead a large-scale, high-growth telecommunications door-to-door sales operation
Exceptional Culture
Award-winning workplace recognized for employee engagement and growth
A collaborative, performance-driven leadership team
A people-first culture focused on development, accountability, and recognition
Comprehensive Benefits
Health, dental, and vision coverage
Paid vacation and wellness programs
Employee discounts and perks
Ongoing training and professional development
Regional Leadership & Sales Performance
Drive residential customer acquisition, revenue growth, and market penetration through door-to-door sales operations across your assigned region.
Lead and develop multiple Area Sales Managers responsible for overseeing residential door-to-door sales teams and daily field execution.
Own, monitor, and analyze regional performance against sales targets and key performance indicators (KPIs), including revenue, customer acquisitions, doors approached, customer conversations, appointments, close rates, cancellations, chargebacks, territory productivity, quality metrics, and operational objectives.
Establish clear expectations for daily canvassing activity, territory coverage, sales productivity, and customer acquisition performance across all markets.
Develop and implement action plans to address performance gaps, improve door-to-door sales conversions, and capitalize on growth opportunities.
Ensure consistent execution of residential canvassing strategies, territory management practices, and operational standards across all markets.
Maintain a strong field presence to evaluate sales execution, identify market opportunities, and support Area Sales Managers in driving team performance.
People Leadership & Talent Development
Coach, mentor, and develop Area Sales Managers through regular field visits, business reviews, hands-on coaching, and leadership development planning.
Ensure Area Sales Managers are actively coaching their representatives in the field, reinforcing effective door approaches, prospecting techniques, objection handling, and closing strategies.
Promote strong customer experiences by ensuring sales representatives accurately communicate Mediacom products, services, pricing, and expectations while maintaining established sales quality standards.
Build leadership bench strength through succession planning, internal talent development, and identification of future field sales leaders.
Partner with Area Sales Managers and Recruiting to attract, interview, hire, onboard, train, develop, and retain high-performing door-to-door sales representatives.
Lead performance management, employee coaching, and development conversations while holding Area Sales Managers accountable for team productivity and results.
Foster a culture of resilience, accountability, recognition, engagement, and continuous improvement within a fast-paced, performance-driven field sales environment.
Operational Excellence
Optimize regional door-to-door sales execution through standardized canvassing processes, effective territory planning, best practices, and operational discipline.
Ensure Area Sales Managers are effectively managing neighborhood canvassing routes, daily staffing assignments, territory coverage, and field sales activity.
Conduct regular business reviews focused on sales performance, customer acquisition trends, territory productivity, market opportunities, and strategic priorities.
Evaluate field execution and identify opportunities to improve prospecting activity, sales conversions, and overall territory penetration.
Ensure compliance with company policies, operational procedures, approved door-to-door sales practices, applicable solicitation regulations, and customer experience standards.
Partner with cross-functional teams including Recruiting, Training, Operations, HR, and Finance to support business objectives.
Oversee forecasting, workforce planning, territory management, and regional staffing strategies to ensure appropriate market coverage and sales productivity.
Client & Business Partnership
Act as a strategic partner to Mediacom stakeholders within the region, ensuring alignment on residential customer acquisition goals, market expansion, and field sales performance.
Provide market intelligence regarding competitive activity, customer trends, pricing, product adoption, and neighborhood sales opportunities.
Deliver accurate sales forecasting, reporting, and business analysis, including insights into door-to-door sales productivity and territory performance.
Support client presentations, performance reviews, and strategic business planning initiatives.
Ensure successful implementation and execution of regional growth initiatives, including new territory launches, market expansion, and customer acquisition strategies.
5+ years of sales leadership experience, including managing multiple sales leaders and large field sales organizations.
Proven success leading residential customer acquisition, direct sales, telecommunications, or door-to-door sales programs.
Strong understanding of door-to-door sales operations, residential canvassing strategies, territory management, and field sales performance.
Demonstrated experience driving aggressive customer acquisition and revenue growth targets across geographically dispersed markets.
Proven ability to establish field sales expectations, evaluate canvassing productivity, and improve sales conversion performance.
Strong track record of developing Area Sales Managers or comparable field leaders, building high-performing teams, and improving organizational performance.
Exceptional coaching, communication, and relationship-building skills, with the ability to motivate and develop leaders in a performance-driven sales environment.
Strong analytical and business acumen with the ability to translate sales activity, conversion data, and market trends into actionable strategies.
Experience managing multiple priorities within a fast-paced, high-growth field sales environment.
Strong planning, organizational, territory management, and problem-solving capabilities.
Ability to influence stakeholders at all levels, including client partners, field leadership, and executive leadership.
Preferred Qualifications
Telecommunications or connectivity-industry leadership experience strongly preferred.
Direct Sales, Door-to-Door (D2D), or Field Sales leadership experience preferred.
Experience overseeing residential canvassing teams, customer acquisition programs, and commission-driven sales organizations preferred.
Post-secondary degree or diploma in Business, Sales, Management, or a related discipline considered an asset.
Experience managing multi-market or regional door-to-door sales operations preferred.
Additional Requirements
Valid driver's license and access to reliable transportation.
Willingness to travel extensively throughout the assigned region, including overnight travel as required.
Flexibility to work various schedules, including evenings and weekends when business needs require.
Ability to maintain an active field presence, including walking residential neighborhoods and supporting door-to-door sales teams in outdoor environments and varying weather conditions.
Must be legally authorized to work in the United States.
Deliver consistent regional sales growth, residential customer acquisition, and market share gains through effective door-to-door sales execution.
Build and develop high-performing Area Sales Managers and residential sales teams that consistently achieve sales goals.
Drive operational excellence, territory productivity, and accountability throughout the region.
Improve door-to-door prospecting activity, sales conversions, and customer acquisition performance while maintaining quality standards.
Strengthen client relationships and become a trusted business partner through consistent field execution and measurable business results.
Create an engaged, winning culture that attracts, develops, and retains top door-to-door sales talent.
At OSL, we believe great leaders create great teams. We invest in our people through leadership development, coaching, recognition, and career growth opportunities designed to help every employee reach their full potential.
Our Regional Sales Managers play a critical role in shaping the employee experience, driving residential customer acquisition, and developing the next generation of field sales leaders. Through strong regional leadership, hands-on field engagement, and consistent execution of door-to-door sales strategies, you'll have the opportunity to make a direct impact on the success and growth of the Mediacom program.
Whether your goal is to grow into senior leadership, maximize your earning potential, or build a long-term career with a best-in-class organization, OSL provides the tools, training, and support to help you succeed.
Apply today and build your future with OSL.