Des Moines, IA30+ days ago
Core Responsibilities: • Demonstrates the DOING of Team Member and Shift Leader with ease, enthusiasm and excellence • Is responsible for developing their understanding of the business to the level of a General Manager over the course of a year • Is the spark for joy to everyone who walks into the store, creating real connections that last beyond the immediate interaction - and teaching the team to do the same • Is a champion for creating an environment that fosters goal-surpassing speed through effective deployment, in-the-moment problem solving and team motivation • Takes responsibility for hitting sales goals through the connection between speed & service • Takes the lead on problem resolution, shows calm, professionalism, emotional maturity, and a commitment to listening to understand • Makes connections between day-to-day behaviors and the end result as you develop a broad understanding of the Profit & Loss statement • Organizes, executes, and improves upon administrative tasks and makes the connection between daily/weekly/monthly administrative tasks and overall business success • Responsible for all store funds while on shift by enforcing cash-handling policies • Places, receives, and verifies orders; conducts inventory; controls waste and dates and rotates inventory, when necessary • Thinks wholistically about the success of the store - focusing on not just your shift, but the next one and beyond • Seeks not just to solve problems, but to understand root causes of the problems to create sustainable change • Brings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love • Fully embraces their growth and development in this role, bringing humility and curiosity to the team and role • Brings curiosity and a learner's mindset to the role and their leadership; Asks questions: What do I want to learn? • Takes ownership for their own development and is hungry for feedback and to get better • Leads with a global view of the Caribou brand (evolving from shift to store to district to company) • Is a relentless culture champion, bringing the purpose and values to life in every interaction • Creates an open and trusting relationship with GM • Brings a competitive fire to the role, seeking to hit (or beat!) goals and win the game of creating day-making experiences.