Regional Administrative Assistant

At Orkin, our purpose is to help protect the world where we live, work and play.

Our RegionAdministrative Assistant is key to delivering on this purpose. Consider this chance to take advantage of our industry leading training program in a financially stable and growing industry. Orkin’s parent company, Rollins (ROL) has achieved 50+ years on the NYSE and is named one of America's Top Workplaces.

Our Region Administrative Assistants are full-time with benefits, fully paid training, competitive wages and the opportunity for career growth. At Orkin, we provide the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers.  This position is ideal for the candidate that wants to be a part of a rock-solid company providing a valuable service to our customers while growing your career. You will learn our business and serve as part of a team whose passion is to deliver exceptional service and expertise for families and businesses alike. 

We have a GREAT story to tell and we will provide you the opportunity to GROW YOUR CAREER as well as your financial opportunities!

The successful Region Administrative Assistant will possess the following abilities and will be responsible for:

• Maintain and organize administrative systems, files, and documentation to ensure accuracy and accessibility

• Analyze data, identify trends, and develop actionable insights to support business performance

• Prepare reports, presentations, and routine correspondence using Microsoft Office tools

• Prepare Profit and Loss statements for the Region Management team

• Communicate effectively with team members and leadership through email, reporting, and verbal updates

• Forward communications from Division leadership to regional and branch locations

• Serve as a liaison between departments and branch locations to ensure alignment and communication flow

• Support operational and business initiatives across assigned regions, including driving regional programs such as sales contests and collection efforts

• Monitor accounts receivable balances and drive collection efforts across the region

• Review and approve accounts payable documents, including check requests and expense reports

• Manage and review payroll-related items, including changes, promotions, and accuracy of payroll processing

• Ensure compliance with local, state, and federal laws and regulations

• Receive and manage escalated customer complaint calls; maintain logs and ensure timely resolution

• Train branch administrative staff and conduct visits to branch locations as needed

• Maintain current policy and procedure manuals and ensure adherence across branch locations

• Plan and coordinate meetings for branch teams and support training sessions

• Arrange travel for branch personnel as needed

• Manage multiple priorities and responsibilities in a fast-paced environment

• Travel throughout Central and Western Virginia as needed to support operational objectives

 We Offer…

• Compensation is from $60,000 USD to $65,000 USD per year with opportunities for additional earnings

• Vehicle mileage reimbursement and company-provided cell phone
• Comprehensive benefits package including medical, dental, vision, maternity & life insurance
• 401(k) plan with company match, employee stock purchase plan
• Paid Time Off and Paid Holidays
• Employee discounts, tuition reimbursement, dependent scholarship awards
• Comprehensive training programs as the industry leader

Why Orkin?

• Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers 
• As the industry leader, we value PEOPLE, PROGRESS and PROFESSIONALISM
• The Pest Management Industry is growing – and is a recession resistant line of business
• Orkin is financially stable and growing as the largest subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA

Are you ready to take your CAREER to the next level?

We will consider for employment all qualified applicants in a manner consistent with the requirements of applicable state and local laws.

Candidates must be able to work without close supervision and possess the following qualifications:

• Detail-oriented and technically proficient administrative professional

• Advanced proficiency in Microsoft Office Suite, including Excel, Word, and Power BI

• Strong analytical and problem-solving skills with the ability to interpret and apply data insights

• Effective written and verbal communication skills across multiple platforms

• Strong organizational skills with the ability to prioritize tasks and manage competing demands

• Demonstrated ability to remain flexible and perform effectively under pressure

• Professional interpersonal skills with the ability to communicate confidently via phone and email

• Ability to compose professional correspondence and manage routine communications

• Proficient typing skills and experience using a 10-key calculator

• High school diploma required; additional business school, college training, or related experience preferred