Operations Coordinator
Compensation: $17.00 - $18.00/hour, based on experience, plus bonus opportunities tied to team performance.Schedule: Saturday – Monday: 11:00 AM – 11:00 PMCandidates will select one available schedule during screening.
Job SummaryMister Sparky is seeking an organized, fast-paced Operations Coordinator to manage scheduling and communication across multiple locations. Acting as the central point of contact between customers and electricians, this role ensures jobs are scheduled efficiently, technicians are prepared, and customers stay informed throughout the service process.
Key Responsibilities
- Coordinate technician schedules across multiple locations, assigning jobs based on urgency, scope, and skill set.
- Manage jobs from start to finish, including coordinating multiple technicians when needed.
- Adjust schedules in real time to accommodate emergencies and changing priorities.
- Ensure technicians have the information and resources needed before arriving at a job.
- Maintain accurate job notes and customer information across company systems.
- Recognize and prioritize opportunities that support revenue and operational efficiency.
What We're Looking For
- Strong communication and customer service skills.
- Ability to multitask, prioritize, and stay calm under pressure.
- Organized, detail-oriented, and comfortable working in a fast-paced environment.
- Tech-savvy with strong typing skills and the ability to learn new systems.
- Dependable, professional, and team-oriented attitude.
Work Environment & Growth
This is a fast-paced, high-accountability role that requires balancing phone calls, digital communication, and constantly changing schedules. Strong performers have opportunities to take on additional responsibilities and grow within the company.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Join the Mister Sparky Team!
Mister Sparky, what it means to be ELITE!
At Mister Sparky we provide legendary service to our customers to restore the reverence of our trade. We improve the lives of our customers and always do the right thing. We accept nothing but the best! Are you ready to be a part of the best?
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Mister Sparky Corporate.