Office Support Lead

Job Description:

The Office Support Lead is responsible for overseeing the day-to-day administrative operations of the office, ensuring a smooth, efficient, and professional environment. This role will support the SSN Sustainment team through managing office resources, facilities management, coordinating administrative staff, and supporting organizational processes to maintain productivity and compliance. The Office Support Lead will be required to liaise with internal and external stakeholders, including ASC senior management and customer representative and requires a collaborative individual who enjoys challenging work in a fast-paced environment with high attention to detail.

The Office Support Lead plays a critical role in supporting the in-country leadership team and broader ASC USA workforce through the coordination of business operations, executive support, communications, employee engagement, events, governance and office administration activities. The role acts as a central point of coordination across ASC USA and ASC Australia, ensuring effective business rhythms, operational planning, information flow, compliance and workforce support. The position requires a highly organised, proactive and relationship-focused professional capable of managing multiple priorities in a dynamic and growing international environment.

The Office Support Lead operates in a dynamic and evolving environment requiring exceptional organisational skills, sound judgement, initiative and the ability to manage multiple competing priorities simultaneously. The role provides critical operational, administrative and coordination support to the ASC USA business and CLO Leadership Team, ensuring the effective delivery of business operations, workforce administration, communications, employee engagement activities, governance processes and office management functions.

The position requires extensive collaboration with internal and external stakeholders across ASC USA, ASC Australia, customers, suppliers and service providers. The Office Support Lead acts as a central point of coordination for leadership support, workforce administration, procurement activities, business communications, events and operational planning, requiring strong relationship management, discretion and communication skills.

ESSENTIAL SKILLS AND EXPERIENCE

• Proven experience in office management or administrative leadership
• Strong organisational and time management skills
• Proficiency in Microsoft Office Suite and office systems
• Excellent communication and interpersonal skills

Proven experience in vendor management

• Proven experience adhering to budgets

REQUIRED BEHAVIOURAL COMPETENCIES:

• Attention to detail
• Ability to manage competing priorities
• Professionalism and discretion
• Customer service and strong communication
• Ability to lead a small team

Key Duties:

• Leadership & Executive Support: Deliver streamlined executive scheduling, meeting coordination, travel support, and secure cross‑country communication.
• Office Operations Management: Maintain a safe, compliant, well‑run office through efficient facilities, records, and workforce administration oversight.
• Communications & Team Support: Coordinate internal communications, Town Halls, engagement activities, onboarding, and operational support across ASC USA teams.
• Resource & Vendor Management: Manage procurement, inventory, and vendor relationships to ensure timely delivery of mission‑critical resources.
• Business Coordination & Governance: Produce accurate documentation, support compliance processes, and align governance practices between ASC USA and ASC Australia.

Degree Requirements:

• Certificate or Diploma in Business Administration or equivalent experience

• Must be a U.S. citizen with a Secret Level Security Clearance