OFFICE ASSISTANT II (SR-08) [1 vacancy]

OFFICE ASSISTANT II (SR-08) [1 vacancy]

Salary

$3,266.00 Monthly

Location

Oahu, HI

Job Type

Full-Time Permanent

Job Number

051267

Department

Department of Parks & Recreation

Division

Park Maintenance and Recreation Services

Opening Date

09/06/2026

Closing Date

9/12/2026 11:59 PM Hawaii

• Description
• Benefits
• Questions

Position Information

Join the City and County of Honolulu and help support essential services that keep our community running.

The Department of Parks and Recreation, Park Maintenance and Recreation Services Division, is hiring for one (1) Office Assistant II. In this role, you'll build valuable administrative and customer service skills, enjoy predictable work hours and strong benefits, and contribute to programs that directly support our community. It's an excellent entry point into government with clear opportunities for growth, a supportive team environment, and daily work that makes a real difference in helping residents access essential services.

What Youll Do

Your duties and responsibilities may include, but are not limited to, the following:

• Provide frontline customer service in person and by phone, helping customers with routine inquiries and directing them to the appropriate staff.
• Receive, review, and process documents, forms, or requests submitted by customers or staff.
• Perform routine clerical tasks such as data entry, typing, proofreading, and preparing basic correspondence.
• Maintain organized electronic and physical filing systems to keep program and account information accurate and accessible.
• Assist with processing basic account or program-related transactions according to established procedures.
• Handle daily office tasks including scanning, photocopying, printing, and preparing informational materials.
• Collect, distribute, and manage incoming and outgoing mail and other office materials.
• Monitor and replenish office supplies and support the upkeep of office equipment and shared workspaces.
• Provide general administrative support to the team and assist with other duties and responsibilities as needed for this position.

Enjoy excellent employment benefits including generous time off (up to 21 vacation days, 21 sick leave days, and holidays), comprehensive health coverage, retirement plan, student loan relief, career development, and much more! View details about all our available benefits by clicking on the "Benefits" tab at the top of this posting or visiting https://www.honolulu.gov/dhr/benefits/.

We have great benefits and a solid team - apply today!

Additional Job Information

Some notifications will be sent via e-mail. You are responsible for monitoring instructions and correspondence from this office by checking your email account in a timely manner. To ensure proper delivery, please make sure you:

• are subscribed to email notices;
• use a valid e-mail account;
• verify your e-mail address is entered correctly on your GovernmentJobs account;
• check your spam folders; and
• add infoneogov@honolulu.gov and info@governmentjobs.com to your contact list.

Notifications may also be sent via text message if opted into the service. Data and text messaging fees apply.

Minimum Qualification Requirements

At time of application, you must be a citizen, national or permanent resident alien of the United States or a non-citizen eligible under federal law for unrestricted employment.

EDUCATION REQUIREMENT:

Equivalent to graduation from high school. Responsible work experience demonstrating the ability to perform the essential functions of the job may be substituted for education.

EXPERIENCE REQUIREMENT:

One (1) year of clerical experience.

Such experience must have demonstrated:

• Knowledge of office practices and procedures
• Knowledge of filing methods and systems
• Knowledge of correct English grammar, spelling and word usage
• Knowledge of operation and maintenance of common office machines and equipment
• Ability to make arithmetic computations
• Ability to compare words and numbers accurately
• Ability to keep records, summarize and analyze materials and prepare reports
• Ability to operate standard office machines and equipment
• Ability to understand and interpret laws, ordinances, rules, regulations and policies pertinent to the department
• Ability to read and follow oral and written instructions
• Ability to deal with others in an effective and tactful manner

Substitution: Business school or college-level credits from an accredited college or university will substitute for experience on a month-for-month basis for the required clerical experience.

Only education completed at the time of application will be credited. Education obtained outside of the United States must be comparable to a degree earned at an accredited college/university in the United States. In order to receive credit for the education, a foreign credential evaluation (FCE) must be provided. We also reserve the right to request further information about your academic program, evidence of comparability, or an original transcript.

Verification Requirement: In order to be given credit for your education, clearly list your education credentials on your application. As part of the hiring process, you may be asked to furnish documentation to verify your education. If available, please attach an electronic copy of your diploma and/or official transcript which shows the embossed seal or applicable FCE to your application. Or mail a photocopy of your documents to the following address: Department of Human Resources, 650 South King Street, 10th Floor, Honolulu, HI 96813.Copies will not be returned. Unofficial transcripts will not be accepted. All information on your documentation must be legible and complete in order to be given credit.

If you do not have your documentation to verify your education at this time, please note that if selected for the job, you will need to furnish verification documents in order to move forward in the hiring process.

Examination Process

If you qualify for the position, your name will be considered for the current vacancy/vacancies and future job openings with this job title. Screening will be based on the education, experience, and other job-related information provided in your application. Failure to provide sufficient information may result in your application being rejected or your receiving a lower rating. All information provided on an application is subject to verification. As applicable, false or misleading statements or omissions of material facts are grounds for disqualification and/or termination of employment with the City and County of Honolulu.

What are the benefits of being a City Employee?

• • Vacation: Employees may earn up to 21 days per year.
• • Sick Leave: Employees may earn up to 21 days per year.
• • Holidays: 13 days a year; 14 days during election years.
• • Training and Development: Computer, career, and personal enhancement courses are offered; curriculum designed for employee, supervisory, and management development.
• • Medical, Dental, Prescription Drug, and Vision Care: Various health insurance plans are available. Premiums are subsidized by the City and deductible from pre-tax income for participants of the Premium Conversion Plan (PCP).
• • Group Life Insurance: No cost for eligible employees.
• • Deferred Compensation Plan: Invest in your future...choose to defer part of your pre-tax income for retirement.
• • Retirement Plan: The Employees Retirement System (ERS) of the State of Hawaii administers retirement benefits for State and County employees. Employee contribution required.
• • Commuter Choice Pre-Tax Benefits: Employees may designate certain transportation expenses (TheBus, LOTMA, Vanpool Hawaii, etc.) as a pre-tax item
• • Parking: Some job locations offer parking on-site; others may have access to parking at low monthly rates.
• • Direct Deposit: Direct deposit of paychecks to a designated financial institution is available.
• • Employee Assistance Program (EAP): Confidential, professional counseling and resource referral.
• • Public Service Loan Forgiveness (PSLF) Program: A federal program forgiving the balance of federal student loans for individuals working in public service. For program requirements and additional information, please visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service

To view additional information, please visit our Benefits of City Employment page.

• All benefits as stated above, are subject to eligibility requirements and to legislative and/or negotiated changes. Individuals are responsible for any related fees or charges that may apply.

01

APPLICATION GUIDELINES & INSTRUCTIONS:

When applying for this position, please thoroughly complete the Education, Work Experience, and Supplemental Question sections of your application. The information provided in these sections, particularly the job-specific Supplemental Questions, will be used to determine whether you meet the qualification requirements for the job and your final score. Failure to provide detailed and complete information or submit any required documentation may result in your application being rejected or you receiving a lower score.

Please do not submit resumes in place of completing any of these sections.

List each work experience separately, do not combine jobs. For example, if youve held more than one position or job level(s) for the same employer, they should be listed and described separately so that the resulting changes in your duties and responsibilities are accurately reflected. If any part of your experience is unclear, you may be asked to provide a copy of your official job/position description (PD).

In general (unless otherwise specified on the job posting), the following criteria is utilized for evaluation of the Minimum Qualification Requirements:

• Substitute, temporary assignment, internship or volunteer experience requires an official letter of verification from your supervisor and/or Human Resources department. The letter should include the job title, employment dates, number of hours worked, a description of the duties performed, and a contact name and phone number.

• Concurrent or overlapping experiences and/or education will NOT be double credited.

• Professional experience refers to work that generally involves independent critical thinking, solving complex, non-routine problems, preparing reports, and interpreting and applying technical information.

• Most work experience as an intern will NOT be creditable as equivalent to professional experience.

• Calculation of experience will be based upon a full-time, 40-hour work week. Part-time experience will be pro-rated. Hours worked in excess of 40 hours/week will not be extra credited.

• Example: Twelve months of experience at 20 hours/week will be pro-rated to six months of experience.

• Example: Twelve months of experience at 60 hours/week will be credited as one year of experience, NOT one and a half years.

• All requirements for the position must be met at the time of application or by the closing date of the recruitment.

Possession of the required amount of experience will not in and of itself be accepted as proof of qualification for the position. The overall experience must be of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of the position.

Any information you submit is subject to verification. Supporting documents must be either electronically attached to your application or submitted to our office at: Department of Human Resources, 650 South King Street, 10th Floor, Honolulu, HI 96813. Documents should be identified by job title and recruitment number.

If you previously submitted education documents (e.g., transcripts, diploma, etc.) to our office, for most cases you are not required to resubmit them. Supporting documents with an expiration period (e.g., drivers license, Department of Transportation medical certificate, etc.) will need to be submitted with each application to verify possession of a current license or certificate at the time specified on the job posting.

• I certify that I have read and understand the above statements.

02

EDUCATION REQUIREMENT: Equivalent to graduation from high school. Responsible work experience demonstrating the ability to perform the essential functions of the job may be substituted for education.

Higher level education can be considered towards your qualifications for this position. See the job posting for more information.

What is your highest level of education?

• I graduated from high school.
• I received a high school equivalent diploma (e.g., GED diploma).
• I did not graduate from high school and do not have a high school equivalent diploma; however, I have work experience that I feel demonstrates my ability to perform the essential functions of the job.
• I have business school or college level credits from a regionally-accredited college or university.
• I have not graduated from high school, have not received a high school equivalent diploma, and do not have work experience that demonstrates my ability to perform the essential functions of the job.

03

EXPERIENCE REQUIREMENT:

One (1) year of full-time (equivalent to 40 hours per week) clerical experience.

When calculating the amount of full-time clerical experience you have that is less than 40 hours per week, you must prorate the time.

Example:

a) Twelve months of experience at 20 hours/week is equal to 6 months of full time experience.

b) Twelve months of experience at 10 hours/week is equal to 3 months of full time experience.

c) 6 months of experience at 30 hours/week is equal to 4.5 months of full time experience.

Do you meet the experience requirement?

• Yes
• No

04

SUBSTITUTION: Business school or college-level credits from a regionally-accredited college or university will substitute for experience on a month-for-month basis for the required clerical experience. Only education completed at the time of application will be credited. Education obtained outside of the United States must be comparable to a degree earned at a regionally-accredited college/university in the United States. In order to receive credit for the education, a foreign credential evaluation (FCE) must be provided. We also reserve the right to request further information about your academic program, evidence of comparability, or an original transcript. Verification Requirement: In order to be given credit for your education, clearly list your education credentials on your application. As part of the hiring process, you may be asked to furnish documentation to verify your education. If available, please attach an electronic copy of your diploma and/or official transcript which shows the embossed seal or applicable FCE to your application. Or mail a photocopy of your documents to the following address: Department of Human Resources, 650 South King Street, 10th Floor, Honolulu, HI 96813. Copies will not be returned. Unofficial transcripts will not be accepted. All information on your documentation must be legible and complete in order to be given credit. If you do not have your documentation to verify your education at this time, please note that if selected for the job, you will need to furnish verification documents in order to move forward in the hiring process.

Will you be substituting business school or college-level credits for the required clerical experience? If so, please indicate the following:

• The name of the college/university you attended,

• The location of the college/university,

• The specific degree and major area of study you completed.

If you are not using a substitution, indicate "N/A".

05

If you qualify for Office Assistant II, you will be placed on an eligible list where your application may be referred to hiring department(s) for future vacancies based on your selection below. Please select the City department(s) that you are interested in seeking employment (check all that apply).

• Im interested in employment with all City departments that have Office Assistant II vacancies.
• Department of Budget and Fiscal Services
• Department of Community Services
• Department of the Corporation Counsel
• Department of Customer Services (includes positions at the Satellite City Halls and Motor Vehicle Services Division)
• Department of Design and Construction
• Department of Emergency Management
• Department of Enterprise Services
• Department of Environmental Services
• Department of Facility Maintenance
• Department of Human Resources
• Department of Information Technology
• Department of Land Management
• Department of the Medical Examiner
• Department of Parks and Recreation
• Department of Planning and Permitting
• Department of the Prosecuting Attorney
• Department of Transportation Services
• Honolulu Board of Water Supply
• Honolulu Emergency Services Department
• Honolulu Fire Department
• Honolulu Liquor Commission
• Honolulu Ocean Safety Department
• Honolulu Police Department
• Office of the City Clerk
• Royal Hawaiian Band

Required Question

Employer City and County of Honolulu

Address 650 South King Street, 10th Floor

Honolulu, Hawaii, 96813

Phone (808) 768-8536

Website https://www.honolulu.gov/dhr/