Legal Office Services Specialist

Job Title: Legal Office Services Specialist
Location: Denver, CO (onsite)
Duration: 12+ Months Contract (Temp to perm)
M-F (9:00 AM - 6:00 PM)

Provide operational support within a legal office environment, including document production, mail and shipping services, hospitality support, reception, records management, and office services. Handle highly confidential and time-sensitive legal documents while delivering exceptional customer service to legal professionals and executive-level personnel.

Responsibilities

• Operate high-volume copiers, scanners, fax machines, postage meters, and related office equipment.
• Perform document copying, printing, scanning, binding, finishing, quality control, and final review.
• Troubleshoot copier issues, clear paper jams, perform routine maintenance, and coordinate repair services.
• Handle sensitive and confidential legal documents with a high degree of accuracy and attention to detail.
• Process incoming and outgoing mail, packages, shipments, faxes, and courier requests.
• Receive, sort, distribute, and deliver mail, office supplies, and completed projects to designated locations.
• Maintain inventory records, supply levels, billing logs, service logs, and meter readings.
• Respond to customer service requests and provide status updates on projects and job requests.
• Perform filing, document retrieval, archiving, records management, and document purging activities.
• Scan documents, perform file conversion, file naming, OCR processing, file formatting, and electronic file management.
• Manage FTP file transfers, electronic document preparation, and table of contents (TOC) creation.
• Support document production involving Word, PDF, and Excel files.
• Provide hospitality support, conference room setup, meeting room preparation, and reception coverage as needed.
• Assist with shipping, receiving, packaging, and material handling activities.
• Support building operations, including office moves, light maintenance, re-lamping, and general housekeeping duties.
• Coordinate projects completed off-site when required.
• Interact professionally with legal secretaries, paralegals, project managers, associates, partners, executives, and other office personnel.
• Complete projects accurately while managing multiple priorities and tight deadlines.
• Travel between customer buildings when required.
• Perform additional duties as assigned.

Requirements

• High school diploma or GED required.
• 1 2 years of related office services experience required.
• Minimum 2 years of legal industry experience strongly preferred.
• Proven ability to provide an excellent customer experience through strong customer service, communication, and interpersonal skills.
• Experience with document production, copy services, scanning, binding, and finishing preferred.
• Working knowledge of copiers, scanners, fax machines, postage equipment, and related office technology preferred.
• Ability to utilize hardware and software for document management, workflow support, and cost recovery functions.
• Knowledge of shipping, receiving, mail distribution, and packaging procedures.
• Basic electronics troubleshooting skills preferred.
• Ability to work independently, prioritize workload, and adapt to changing business needs.
• Strong problem-solving and troubleshooting abilities.
• Ability to determine proper packaging methods and verify receiving documentation for accuracy.
• Ability to read, understand, and follow technical manuals, written procedures, and delivery instructions.
• Strong attention to detail and commitment to quality.
• Ability to handle highly confidential and sensitive information.
• Proficiency with Microsoft Office applications and electronic document management processes.
• Ability to work under pressure and meet tight deadlines.
• Flexibility to work occasional overtime, evenings, weekends, and emergency response assignments as needed.