A day in the life: The Account Manager Primary focus will be to service the existing business, operationally and financially, while maintaining relationships with existing customers and developing new business where possible. Responsibilities : Interface with client management and contractors’ staff to coordinate and execute cleaning and other projects.
Numbers & Facts
Location
Nashville, Tennessee
Salary
$65,000–$70,000
Description
A day in the life:
The Account Manager Primary focus will be to service the existing business, operationally and financially, while maintaining relationships with existing customers and developing new business where possible.
Responsibilities:
Interface with client management and contractors’ staff to coordinate and execute cleaning and other projects.
Monitor to ensure quality control expectations are met.
Manage work order system.
Manage expenditures such as labor and supplies to budget.
Manage schedules to ensure contract compliance.
Review employee performance and be able to execute corrective action plans.
Complete all quality control programs in accordance with company guidelines.
Other projects assigned.
Requirements:
Minimum (2) years’ experience of janitorial operations management.
Excellent written and verbal communication skills.
Experience with new construction, space reuse and constantly changing space needs.
Experience with creating and managing complex budgets.
Ability to self-manage daily activities.
Must be flexible with work hours and schedule.
Technical knowledge of all aspects of janitorial service delivery.