Benefits:- Opportunity for advancement
- Paid time off
- Signing bonus
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company car
- Company parties
- Competitive salary
- Dental insurance
- Free food & snacks
As a Customer Service & Sales Representative, you are a key member of the team and represent Molly Maid on support calls. You are responsible for handling service requests, scheduling/dispatching, and office administration tasks. Exemplifying our code of values, you show respect and courtesy to all customers and employees. Business hours are Monday through Friday, 7:30 AM to 5 PM.
You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
Specific Responsibilities:
- Open Office and Dispatch Home Service Professionals for the day
- Receive incoming calls in professional and courteous manner
- Schedule estimates & cleans
- Perform marketing functions to sell additional work and earn business
- Return customer calls, respond to customer complaints, and resolve breakage issues
- Perform administrative functions including data entry, payment processing, and supply inventory
- Assist with personnel management, including hiring and recruiting functions
- Perform other duties as needed which may include cross-training in related positions
Job Requirements:
- Minimum two years admin experience
- Strong written and verbal communication skills (English & Spanish)
- Detail-oriented with strong data entry skills
- Positive Attitude
- Team player who can work independently
Benefits: Weekends Off, Paid Vacations & Holidays, Bonuses, Supplemental Health Insurance Benefits
Pay: $18 to $22 per hour, plus bonuses We are actively interviewing for this position - Apply at Molly Maid, 2116 Berkmar Dr #B, Charlottesville, VA 22901