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Administration Jobs

Court Administrative Assistant

TPI Global (formerly Tech Providers, Inc.)

Phoenix, AZ

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JOB DETAILS
SKILLS
Administrative Skills, Case Management, Communication Skills, Customer Satisfaction, Customer Support/Service, Customer/Client Research, Data Entry, Detail Oriented, Establish Priorities, Fax Machines, Law Enforcement, Legal, Lift/Move 20 Pounds, Multitasking, Organizational Skills, Photocopy, Policy Development, Presentation/Verbal Skills, Procedure Development, Quality Metrics, Regulations, Spreadsheets, Statistical Reports, Status Reports, Team Player, Time Management, Typing, Word Processing
LOCATION
Phoenix, AZ
POSTED
30+ days ago
JOB DESCRIPTION
Position Title: Court Administrative Assistant
Location: Phoenix, AZ 85003 - 100% Onsite
Expected Duration of Project: Anticipated length of engagement: 2–3 month
1st shift / M-F / 8-5 Tentative
 
Position Description
  • Provides administrative support in a fast-paced, high-volume work environment that requires the ability to multi-task
  • Uses strong organizational and communication skills to provide exemplary customer service, both internally and externally
  • Ensures that the needs of the Court are met effectively
  • Works with Judicial Officers and various other departments daily
  • Delivers excellent customer service while answering a high volume of questions from internal and external customers by phone, email, and in person
  • Explains legal filing procedures both at the counter and over the telephone
  • Schedules hearings
  • Assists the general public, law enforcement agents, attorneys, and their staff, and other employees with locating information, documents, and other related materials
  • Performs a variety of case management functions, including reviewing case status reports, Cal-Acti, and researching cases
  • Prepares and maintains statistical information
  • Performs general clerical duties including but not limited to photocopying, scanning, faxing, mailing, and data entry
  • Performs other duties and special projects as assigned
 
Skills Required
  • Knowledge of:
  • Principles and processes for providing customer service including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
  • Skill in:
  • The use of computer applications including spreadsheets, databases, and word-processing software
  • Written and verbal communication with others to convey information effectively
  • Providing exemplary customer service
  • The preparation of statistical reports
  • Ability to:
  • Learn policies, procedures, and guidelines established by the Court
  • Respond courteously to the concerns of the public, attorneys, and employees
  • Use effective time management skills to handle multiple tasks at one time
  • Excel in a high-volume and time-sensitive work environment
  • Establish and maintain effective working relationships with others
  • Understand and accurately brief oral and written instructions
  • Make sound decisions in accordance with regulations, policies, and procedures
  • Work as a member of a team with minimal supervision
 
Skills Preferred
  • Time management and the ability to prioritize a variety of tasks and other specialized clerical support duties with frequent interruptions
  • Data entry with a high degree of accuracy
  • Attention to detail
 
Experience Required
  • Two (2) years of general clerical or administrative experience
  • Post-secondary education may substitute for the experience requirement on a year-for-year basis
 
Education Required
  • High school diploma or GED
 
Additional Information
  • Working Conditions:
  • Employee may need to communicate clearly
  • Perceive details of objects that are close by
  • Maintain various physical positions for extended periods (sitting, standing, or walking)
  • Use hands for tasks such as typing, handling objects, or operating tools
  • Reach with hands and arms
  • Occasionally move or lift objects weighing up to 20 pounds
  • Reasonable accommodations may be made to enable individuals with disabilities to perform these functions

About the Company

T

TPI Global (formerly Tech Providers, Inc.)

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