COMPLIANCE PROGRAM ADMINISTRATIVE ASSISTANT - 07292026-79703

Job Information

State of Tennessee Job Information

Opening Date/Time07/29/2026 12:00AM Central TimeClosing Date/Time08/11/2026 11:59PM Central TimeSalary (Monthly)$4,057.00Salary (Annually)$48,684.00Job TypeFull-TimeCity, State LocationNashville, TNDepartmentLabor and Workforce Development

LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF LABOR & WORKFORCE DEVELOPMENT, DAVIDSON COUNTY

This position provides comprehensive administrative support for the Compliance Program.

This position is in the Compliance Program of the Bureau. Although some of the time may be considered for AWS (Alternate Work Solutions-remote working), it is not guaranteed and may be withdrawn at any time. The necessary equipment for AWS is provided but personal internet capabilities and unit staffing needs may influence the suitability and timing of AWS.

Qualifications

Education and Experience: Graduation from an accredited college or university with a bachelor's degree AND experience equivalent to three years of increasingly responsible full-time professional staff administrative experience.

Substitution of Experience for Education: Qualifying full-time increasingly responsible sub professional, paraprofessional, or professional experience may be substituted for the required education, on a year-for-year basis, to a maximum of four years.

Substitution of Education for Experience: Additional graduate coursework in public administration, business administration, or other acceptable field may be substituted for the required experience, on a year-for-year basis, to a maximum of two years.

OR

Two years of increasingly responsible professional administrative services experience with the State of Tennessee.

Necessary Special Qualifications: Positions within the Division of Rehabilitation Services of the Department of Human Services will be required to:

1. Complete a criminal history disclosure form in a manner approved by the appointing authority.

2. Agree to release all records involving their criminal history to the appointing authority.

3. Supply a fingerprint sample prescribed by the TBI based criminal history records check,

4. Submit to a review of their status on the Department of Health¿s vulnerable persons registry.

Overview

Under general supervision, is responsible for professional staff administrative work of considerable difficulty in support of line operations; and performs related work as required. Incumbents in this class function at the advanced working level and may supervise professional and sub professional staff in accomplishing administrative services and related departmental functions. This class differs from that of Admin Services Assistant 2 in that incumbents of the latter function at the working level and perform work of lesser scope and complexity. This class differs from that of Admin Services Assistant 4 in that incumbents of the latter function at the lead level and may supervise.

Responsibilities

• Provide administrative support to assigned Compliance Specialists and program attorneys.
• Locate mediator assignment information for expedited referral requests to the Compliance Specialist.
• Assign docket numbers on the compliance case records when requests are received from the Compliance Specialist or attorney.
• Request customer invoices for Compliance Program settlement agreements.
• Organize and prepare files with remaining balances after the first payment to be scanned by the BWC Collection Unit.
• Organize and prepare paid in full files to be scanned into Global Search.
• Perform research on new bankruptcy filings to determine if a claim should be filed on behalf of the Compliance Program. Complete claim filing forms when necessary and send them to the Attorney General's Office.
• Monitor bankruptcy files for changes to the employer's bankruptcy status. Prepare a report four times per year to reflect the employer/individual names researched and indicate which searches resulted in a bankruptcy claim filing.
• Review the assigned Compliance Specialist's compliance case records monthly and provide a report to the Director, Compliance Specialist supervisors, and Program Coordinator.
• Monitor orders entered against construction service providers for subsequent coverage violations to determine if the employer should be prohibited from obtaining a workers¿ compensation exemption (FEIN revocation).
• Assist the Exemption Registry program with customer walk-ins as needed when working in the office.
• Assist with daily mail operations on assigned office days, to include outgoing mail, receiving, scanning and distributing incoming mail.

Competencies (KSA's)

Competencies:

• Communicates Effectively
• Manages Complexity
• Manages Conflict
• Cultivates Innovation
• Motivating Others
• Decision Quality

Knowledges:

• Administrative and Management
• Economics and Accounting
• Law and Government
• Personnel and Human Resources
• Customer and Personal Service

Skills:

• Active Learning and Listening
• Critical Thinking
• Management of Financial Resources
• Judgment and Decision Making
• Management of Personnel Resources

Abilities:

• Deductive Reasoning
• Inductive Reasoning
• Problem Sensitivity
• Selective Attention
• Written Comprehension

Tools & Equipment

• Personal Computer
• Telephone
• Copy Machine
• Scanner
• Calculator