$130,200–$203,000 Per Year
Analysis Skills, Business Case, Business Plan, Communication Skills, Consultative Sales, Consulting, Customer Relations, Customer Relationship Management (CRM), Leadership, Merchandising, Presentation/Verbal Skills, Pricing, Product Pricing, Profit & Loss, Profit & Loss Management, Retail, Retail Strategy, Return on Investment (ROI), Service Delivery, Supply Chain, Technical Support, Total Cost of Ownership, Trend Analysis, eCommerce
Role: Client Partner - Retail
Location options: Grand Rapids, MI - must be local to this area
Job Description:
Seeking a dynamic Client Partner to nurture existing large, strategic retail customer relationship. This leadership role will be responsible for managing existing customer relationships and P&L. This role will be responsible for building strong client relationships and engaging in solution-oriented consultative selling:
- Nurture existing relationships and develop new stakeholder relationships at CxO level.
- Drive customer success and elevate TCS' positioning as a partner.
- Define business plans and manage the P&L by expanding existing account portfolio through effective client engagement and consultative selling.
- Leverage industry knowledge and awareness of technology trends to maximize business results.
Qualifications:
- 10 years+ of proven success in Retail IT services delivery or consulting, including a minimum of 2 years P&L management experience
- Experience in engagement with C-suite level executive stakeholders
- Strong communication, executive presentation skills to articulate compelling solution narratives and differentiated value propositions tailored to client business objectives.
- Experience in consultative selling, business case development (ROI, TCO, payback analysis), and value-based pricing and contract strategies.
- Understanding of retail domain, including merchandising, pricing, inventory, e-commerce, loyalty, personalization, and supply chain.
- Bachelors / Masters or an advanced degree in tech or a related field is a plus.
Salary Range: $130,200 - $203,000 a year
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Tata Consultancy Services Ltd