Chill Department - Assistant Manager Overview: Assist the Department Manager in operation of the department to meet objectives for sales, margin, and customer service. Lead and support staff in performance of daily tasks. Status: $25/hour, Non-Exempt Hourly, flexible schedule including nights and weekends Supervisor: Chill Department Manager Job Responsibilities: Customer Service: - Assist customers with product questions in a prompt, friendly, courteous manner, referring them to other staff when necessary
- Offer suggestions for purchases and ways to prepare products
- Help customers place Special Orders
Personnel: - Assist in training of member workers and staff as required
- Assist manager in scheduling and supervision of member workers
- Identify and resolve work performance problems
- Report personnel concerns to Chill Manager as necessary
- Supervise and direct staff and member workers in work responsibilities
- Set and maintain work priorities for department tasks
- Schedule staff hours as needed
Merchandising/Stocking: - Assist Chill Manager with department merchandising
- Ensure that shelves are well stocked, organized and fronted
- Ensure that products, prices and shelf tags correspond correctly
- Maintain organization of back stock
- Organize shelf stocking work flow and cart placement to minimize disruptions to shoppers
- Participate in periodic price maintenance
- Prepare for and participate in periodic inventory
- Participate in periodic end cap/display changeovers
Receiving: - In absence of Receiver, check deliveries to verify piece count and notify purchaser of discrepancies
- Check for damage and unacceptable quality, notify purchaser of discrepancies
- Help with unloading deliveries as needed
- Sign for deliveries with appropriate adjustments noted on invoice and route invoice to buyer
- Rotate overstock into storage
Department Maintenance: - Ensure that shelves, displays, coolers, bins, aisles and storage areas are maintained in clean, orderly condition
- Remove cardboard and trash promptly
- Sweep and mop floor when needed
- Monitor cooler and freezer temperatures when working in those areas
- Report equipment malfunctions/problems to appropriate parties as per departmental procedures
- Participate in inventory as assigned
Administrative - Participate in inventory as assigned
Safety: - Handle all equipment safely.
- Consistently practice (and model for others) safe and proper lifting procedures
- Be mindful of potential hazards to customers and employees. Correct hazards as they occur
- Use all equipment (including box cutters, ladders, and stepstools) in accordance with department safely procedures
Additional: - Attend Department and store meetings
- Perform other tasks assigned by supervisor
|