Administrative Support Specialist 6984

Administrative Support Specialist 6984

Salary

$43,755.00 - $78,299.00 Annually

Location

Melvin Municipal Office Building (MMOB) 300 West Washington Street, Greensboro, NC

Job Type

Active Full-Time

Job Number

05551

Department

Housing and Neighborhood Development

Opening Date

09/15/2026

Closing Date

9/29/2026 11:59 PM Eastern

• Description
• Questions

Welcome to the City of Greensboro. As an employer of choice, the City of Greensboro is committed to providing our employees with meaningful careers, competitive benefits, wellness resources, and programs designed to support their professional and personal well-being.

Discover what it's like to build your career with the City and learn more about the many benefits of being a City employee. Click Here to explore life at the City of Greensboro.

Description

Administrative Expertise. Community Impact.

Use your organizational skills to help strengthen Greensboro neighborhoods.

Compensation and Benefits:

Estimated Hiring Salary Range: $43,755 - $57,573 Full Salary Range: $43,755 - $78,299

Benefits:

We offer an outstanding benefits package that supports your well-being.

Learn more Here

Work Schedule: Monday-Friday; 8:30 am-5:30 pm.

This position is based in a professional office environment and may require travel outside the office to meet with residents, program partners, and contractors.

Be the Support Behind Stronger Homes and Healthier Neighborhoods!

Join the City of Greensboro's Housing and Neighborhood Development team and play an important role in helping residents access housing rehabilitation and Lead Safe Housing programs. Your administrative expertise will help move applications forward, maintain accurate program records, coordinate services, and ensure residents receive responsive, professional support.

The City of Greensboro is seeking an Administrative Support Specialist to provide critical administrative and program support to the Housing Rehabilitation and Lead Safe Housing Program teams and the residents they serve.

This is an opportunity to use your organizational, customer service, records management, and administrative skills to support programs that help improve homes, promote safe housing, and strengthen neighborhoods throughout Greensboro. If you are organized, resourceful, customer-focused, and motivated by work that has a direct impact on the community, we want to hear from you!

Why You'll Love Working With Us:

Make Every Detail Matter. Make Every Interaction Count.

At the City of Greensboro, your work can have a meaningful impact on residents and neighborhoods.

As an Administrative Support Specialist, you will:

• Make a Difference: Support programs that help residents improve housing conditions and create safer homes.
• Serve the Community: Work directly with residents, contractors, program partners, and internal teams.
• Use Your Skills: Apply your administrative, data entry, records management, and customer service expertise to meaningful programs.
• Build Your Career: Gain valuable experience with housing rehabilitation, federal programs, program administration, and community development.
• Be Part of a Team: Collaborate with professionals who are committed to serving Greensboro residents.
• Grow Your Impact: Develop knowledge and experience that can open doors to future opportunities in housing, community development, program administration, and local government.

About the Role:

Keep Programs Moving. Keep Residents Informed. Keep Greensboro Strong.

In this role, you will provide administrative assistance and program support for the Citys Housing Rehabilitation and Lead Safe Housing Program teams.

Your responsibilities may include:

• Processing applications in accordance with HUD regulations and program requirements.
• Following up with applicants and assisting residents throughout the application process.
• Maintaining accurate and confidential program and client files.
• Processing bids and assisting with contracts and closings.
• Scheduling inspections and coordinating environmental review requests.
• Assisting with deed restrictions and related documentation.
• Verifying home ownership and applicant income.
• Coordinating tenant relocation arrangements.
• Maintaining rehabilitation program databases and generating database reports.
• Assisting with grant writing activities and preparation and submission of required federal reports.
• Providing professional and responsive customer service to program clients.
• Safeguarding personally identifiable information and maintaining confidentiality.
• Communicating and coordinating with residents, contractors, program partners, and City staff.
• Traveling outside the office as needed to meet with clients, contractors, and program partners.
• Performing other administrative and program support duties as assigned.

What Success Looks Like

The successful candidate will be highly self-motivated, organized, flexible, and dependable. You will be comfortable managing multiple priorities, paying close attention to details, meeting deadlines, and working collaboratively in a team environment. You will also bring a customer-service mindset and understand the importance of treating residents, partners, and colleagues with professionalism and respect.

This job is Non-Exempt and is subject to the overtime provisions of the Fair Labor Standards Act.

Qualifications

What You Bring:

Minimum Qualifications:

• High School Diploma/G.E.D. with 1 to 3 years of administrative or program support experience involving Application processing, Records Management, and Data Entry.
• Valid Driver's License

Preferred Qualifications:

We are especially interested in candidates who have experience with:

• HUD-funded housing programs
• Housing rehabilitation programs
• Lead-based paint or Lead Safe Housing programs
• Community development programs
• Processing applications and determining or verifying eligibility
• Verifying income and supporting documentation
• Maintaining program or client files
• Maintaining databases and generating reports

If you have experience supporting housing, community development, or resident-focused programs, your expertise could make you an excellent fit for this opportunity.

Ready to Lead?

Bring Your Skills. Serve Your Community. Build Your Future.

If you are an organized, motivated professional who enjoys helping people, managing details, and supporting programs that make a tangible difference in the community, consider joining the City of Greensboro Housing and Neighborhood Development team.

Your administrative expertise can help connect residents with programs that improve housing conditions, promote safe homes, and strengthen Greensboro neighborhoods.

Ready to turn your administrative skills into community impact?

Apply today and help us shape an inclusive future for equitable opportunities and sustainable, safe neighborhoods through resident-focused services and programs.

01

Do you have a Valid Drivers License?

• Yes
• No

02

What is your highest level of Education? Please select Not Applicable if you do not possess a high school diploma or GED. All Education/Degrees must also be reflected in the Education section of your employment application.

• Not Applicable
• Some High School Education
• High School Diploma / GED
• Some College
• Associates Degree
• Bachelors Degree
• Masters Degree
• Doctorate
• Juris Doctorate

03

How many years of administrative or program support experience involving Application processing, Records Management, and Data Entry do you possess? Experience must also be reflected in the Work History/ Employment section of your employment application.

• No experience
• Less than 1 year experience
• 1 year experience, but less than 3 years experience
• 3 years experience, but less than 5 years experience
• 5 years experience, but less than 7 years experience
• 7 years experience, but less than 10 years experience
• 10 or more years experience

04

"Clearly" describe (Company Name, Job Duties, etc.) your administrative or program support experience involving Application processing, Records Management, and Data Entry. • If you have no experience, please type "Not Applicable" or "N/A." • Applications with "See Resume" are considered incomplete and will be given no further consideration. Human Resources will not process incomplete answers. • You must also clearly state your experience in the Employment / Work History section of your employment application.

05

Do you have experience with HUD-funded housing programs? Experience must also be reflected in the Work History/ Employment section of your employment application.

• Yes
• No

06

"Clearly" describe (Company Name, Job Duties, etc.) your experience with HUD-funded housing programs. • If you have no experience, please type "Not Applicable" or "N/A." • Applications with "See Resume" are considered incomplete and will be given no further consideration. Human Resources will not process incomplete answers. • You must also clearly state your experience in the Employment / Work History section of your employment application.

07

Do you have experience with Housing rehabilitation programs? Experience must also be reflected in the Work History/ Employment section of your employment application.

• Yes
• No

08

"Clearly" describe (Company Name, Job Duties, etc.) your experience with Housing rehabilitation programs. • If you have no experience, please type "Not Applicable" or "N/A." • Applications with "See Resume" are considered incomplete and will be given no further consideration. Human Resources will not process incomplete answers. • You must also clearly state your experience in the Employment / Work History section of your employment application.

09

Do you have experience with Lead-based paint or Lead Safe Housing programs? Experience must also be reflected in the Work History/ Employment section of your employment application.

• Yes
• No

10

"Clearly" describe (Company Name, Job Duties, etc.) your experience with Lead-based paint or Lead Safe Housing programs. • If you have no experience, please type "Not Applicable" or "N/A." • Applications with "See Resume" are considered incomplete and will be given no further consideration. Human Resources will not process incomplete answers. • You must also clearly state your experience in the Employment / Work History section of your employment application.

11

Do you have experience with Community development programs? Experience must also be reflected in the Work History/ Employment section of your employment application.

• Yes
• No

12

"Clearly" describe (Company Name, Job Duties, etc.) your experience with Community development programs. • If you have no experience, please type "Not Applicable" or "N/A." • Applications with "See Resume" are considered incomplete and will be given no further consideration. Human Resources will not process incomplete answers. • You must also clearly state your experience in the Employment / Work History section of your employment application.

13

Do you have experience processing applications and determining or verifying eligibility? Experience must also be reflected in the Work History/ Employment section of your employment application.

• Yes
• No

14

"Clearly" describe (Company Name, Job Duties, etc.) your experience processing applications and determining or verifying eligibility. • If you have no experience, please type "Not Applicable" or "N/A." • Applications with "See Resume" are considered incomplete and will be given no further consideration. Human Resources will not process incomplete answers. • You must also clearly state your experience in the Employment / Work History section of your employment application.

15

Do you have experience verifying income and supporting documentation? Experience must also be reflected in the Work History/ Employment section of your employment application.

• Yes
• No

16

"Clearly" describe (Company Name, Job Duties, etc.) your experience verifying income and supporting documentation. • If you have no experience, please type "Not Applicable" or "N/A." • Applications with "See Resume" are considered incomplete and will be given no further consideration. Human Resources will not process incomplete answers. • You must also clearly state your experience in the Employment / Work History section of your employment application.

17

Do you have experience maintaining program or client files? Experience must also be reflected in the Work History/ Employment section of your employment application.

• Yes
• No

18

"Clearly" describe (Company Name, Job Duties, etc.) your experience maintaining program or client files. • If you have no experience, please type "Not Applicable" or "N/A." • Applications with "See Resume" are considered incomplete and will be given no further consideration. Human Resources will not process incomplete answers. • You must also clearly state your experience in the Employment / Work History section of your employment application.

19

Do you have experience maintaining databases and generating reports? Experience must also be reflected in the Work History/ Employment section of your employment application.

• Yes
• No

20

"Clearly" describe (Company Name, Job Duties, etc.) your experience maintaining databases and generating reports. • If you have no experience, please type "Not Applicable" or "N/A." • Applications with "See Resume" are considered incomplete and will be given no further consideration. Human Resources will not process incomplete answers. • You must also clearly state your experience in the Employment / Work History section of your employment application.

21

I understand that all Required Competencies, Work history and Credentials and Education must appear on the application in the Education and Work Experience sections of the application form to receive consideration during the selection process. Resumes will not be accepted in lieu of completing the application, "See Attached Resume or an Embedded Text Resume" will be considered incomplete and will not be processed.

• I Understand

Required Question

Employer City of Greensboro

Address 300 West Washington Street

Greensboro, North Carolina, 27401

Website http://www.greensboro-nc.gov