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Administrative Assistant/Client Service Representative

Flaherty & Company LLC

NORTH ANDOVER, MA

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JOB DETAILS
SKILLS
Administrative Skills, Adobe Product Family, Calendar Management, Communication Skills, Computer Skills, Copying Machines, Customer Support/Service, Detail Oriented, Establish Priorities, High School Diploma, Machining Operations, Mail Processing, Microsoft Office, Microsoft Outlook, Organizational Skills, Presentation/Verbal Skills, Retirement Plan, Student Loans, Team Player, Telephone Skills, Time Management, Training/Teaching, Writing Skills
LOCATION
NORTH ANDOVER, MA
POSTED
14 days ago
Benefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development

Benefits/Perks
  • Competitive Compensation
  • Paid Time Off
  • Health & Dental Benefits and Retirement Plan
  • Career Growth Opportunities
  • Student loan repayment assistance
Job Summary
We are looking for a motivated, outgoing, and very organized Administrative Assistant to join our growing firm with the goal of providing excellent customer service to our clients. In this role, you will provide support to our in-office and remote employees, ensuring they have all the information and resources they need to perform their best. Your responsibilities will include organizing electronic workpapers and incoming information, answering emails and phone calls, scheduling appointments, and organizing and performing a variety of administrative functions. The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor in this key customer service role. 
 
 
Responsibilities 
  • Monitor emails and correspondence received and administer them appropriately
  • Scan, bookmark, label and organize documents
  • Outstanding teamwork required with other firm employees to achieve excellent customer service for our clients
  • Answer incoming emails and phone calls and route them to the appropriate person
  • Schedule appointments and maintain a calendar 
  • Provide other administrative support tasks as needed
Qualifications
  • High school diploma/GED required, Associate’s or Bachelor’s degree and/or administrative training is preferred
  • Highly organized with excellent time management skills and the ability to prioritize projects.
  • Previous experience as an Administrative Assistant or in a similar position
  • Attention to detail required.  
  • Excellent computer skills and knowledge of Microsoft Office, Outlook, Adobe Pro, and basic scanning and copier machine operation  
  • Ability to work in a fast-paced environment and to tackle challenges head-on with positivity

About the Company

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Flaherty & Company LLC