Admin Administrative Assistant

STAFF TODAY

New York, NY

JOB DETAILS
SALARY
SKILLS
Acceptance Testing, Administrative Skills, Business Processes, Case Management, Communication Skills, Customer Support/Service, Detail Oriented, Documentation, ECP Standards, Educational Administration, HRIS/HRMS, Higher Education, Leadership, Maintain Compliance, Microsoft Excel, Microsoft SharePoint, Multitasking, Presentation/Verbal Skills, Procedure Development, Service Level Agreement (SLA), Source Code/Configuration Management (SCM), Standard Operating Procedures (SOP), Standards Development, Trend Analysis
LOCATION
New York, NY
POSTED
8 days ago

Health Advocates Network is currently seeking an Administrative Assistant to work at a facility in New York, NY. These are registry positions with our company.

Pay Rate: $18 / hour

Shift details:
  • M-F 9:00-5:00

Job Descriptions:

Case & Intake Management
• Manage shared inboxes and action/ticket queues; triage, route, and resolve standard cases within defined SLAs.
• Provide first-level response to routine HR questions (HEO, ECP, and Classified) from campus HR teams.
• Job Posting Audit Support: Review active job postings to identify compliance or quality issues; coordinate revisions with campus partners or escalate systemic concerns to leadership. Track trends to inform analysis and targeted campus training needs. • Background Verification Support: Respond to basic inquiries related to background verification processes, in alignment with established protocols. • Content & Site Maintenance: Maintain and update designated SharePoint sites to ensure accuracy, version control, and accessibility of HR operational materials.
SOPs & Documentation • Maintain operational SOPs, templates, and quick reference guides; coordinate updates as processes evolve approaching cutover.

Peak Period Support
• Provide additional operational coverage during UAT, cutover, while SMEs focus on project tasks.
Minimum Qualifications
• 4-6 years in HR higher ed operations, shared services, or higher education administration • Proficiency with HRIS or enterprise systems; strong Excel/Google Sheets skills. • Proven accuracy and attention to detail; ability to follow established procedures. • Customer service orientation; clear written and verbal communication. • Ability to manage multiple priorities in a fast-paced environment.
Preferred Qualifications
• Workday experience (reports, business processes, training support)
• Standard schedule with occasional peak period overtime (UAT, cutover).



Benefits:
-Medical
-Dental
-Vision
-Term Life
-Short-Term Disability Coverage
-401K

If interested, please apply through this job post. You may fax a copy of your most recent resume to 877-858-623. If you have any questions, please feel free to call at (800) 928-5561 and ask to speak with Robert (Monday-Friday 8:30 AM-5:00 PM PST).

About the Company

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STAFF TODAY