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This role supports stores across multiple markets, partnering closely with Operations Managers, General Managers, Shift Leads, and Baristas to strengthen teams, elevate performance, and support the employee experience. This role blends strategic partnership with hands-on execution, helping field leaders navigate employee relations, performance, engagement, staffing, and talent development while proactively identifying trends and opportunities across the business.

YEAR

Blank Street Inc

People Operations Partner

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Reporting to the Chief of Administrative Operations (CAO) for Harvard Library, and working closely with the Senior Director of Financial Planning and Analysis, Controller, Senior Director of Human Resources, Director of Building Operations, and Senior Director of Administrative Operations, this role will provide overall business operations leadership and direct management for financial administration, facilities, human resources, and other areas vital for the operational and strategic success of Harvard Library (CADM and FAS). The initial focus is the archives and special collections portfolio reporting to the Associate University Librarian (AUL) for Archives and Special Collections and Florence Fearrington Librarian of Houghton Library, which includes more than 80 staff members, a complex annual budget of ~$26 million, and a facilities environment requiring optimal preservation and collections security for many of Harvard Library’s most valuable holdings, particularly those held in Houghton Library, the Harvard University Archives, Harvard-Yenching Library, and the Harvard Film Archive.

Harvard Faculty of Arts and Sciences

Director of Business Operations

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We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture. Recruitment & Staffing: Partner with hiring managers to support recruitment and selection processes for hourly and salaried roles, including job posting, screening, scheduling interviews, and onboarding.

PCI Pharma Services

Human Resources Specialist

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You must also meet the following requirement(s): TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. This experience may have been gained through work experience as a project/program manager, team lead or project/program lead, technical advisor, or senior specialist/analyst that included managing resources, providing support to managers, mentoring team members, providing day to day guidance training and/or oversight of peers or others.

Department of the Treasury
<a href="https://home.treasury.gov/">https://home.treasury.gov/</a>
 The Department of the Treasury is organized into two major components - the Departmental Offices and the operating bureaus. Treasury Bureaus make up 98% of the Treasury work force and are responsible for carrying out specific operations assigned to the Department. The Department of the Treasury includes: 
  *Departmental Offices (DO)  The Departmental Offices (DO)are primarily responsible for the formulation of policy and management of the Department as a whole, while the operating bureaus carry out the specific operations assigned to the Department.   
*Bureau of Engraving & Printing (BEP)  The Bureau of Engraving & Printing (BEP) designs and manufactures U.S. currency, securities, and other official certificates and awards. 
*Internal Revenue Service (IRS)  The Internal Revenue Service (IRS) is the largest of Treasury's bureaus. It is responsible for determining, assessing, and collecting internal revenue in the United States. 
Alcohol and Tobacco Tax and Trade Bureau (TTB)  The Alcohol and Tobacco Tax and Trade Bureau (TTB) is responsible for enforcing and administering laws covering the production, use, and distribution of alcohol and tobacco products. TTB also collects excise taxes for firearms and ammunition.        Bureau of the Fiscal Service  The Bureau of the Fiscal Service was formed from the consolidation of the Financial Management Service and the Bureau of the Public Debt. Its mission is to promote the financial integrity and operational efficiency of the U.S. government through exceptional accounting, financing, collections, payments, and shared services.       The Financial Crimes Enforcement Network (FinCEN)                                                                                                                                                      The Financial Crimes Enforcement Network (FinCEN) supports law enforcement investigative efforts and fosters interagency and global cooperation against domestic and international financial crimes. It also provides U.S. policy makers with strategic analyses of domestic and worldwide trends and patterns.
Inspector General   The Inspector General conducts independent audits, investigations and reviews to help the Treasury Department accomplish its mission; improve its programs and operations; promote economy, efficiency and effectiveness; and prevent and detect fraud and abuse.   
Office of the Comptroller of the Currency (OCC)  The Office of the Comptroller of the Currency (OCC) charters, regulates, and supervises national banks to ensure a safe, sound, and competitive banking system that supports the citizens, communities, and economy of the United States.    
Treasury Inspector General for Tax Administration (TIGTA)   The Treasury Inspector General for Tax Administration (TIGTA) provides leadership and coordination and recommends policy for activities designed to promote economy, efficiency, and effectiveness in the administration of the internal revenue laws. TIGTA also recommends policies to prevent and detect fraud and abuse in the programs and operations of the IRS and related entities.       U.S. Mint  The U.S. Mint designs and manufactures domestic, bullion and foreign coins as well as commemorative medals and other numismatic items. The Mint also distributes U.S. coins to the Federal Reserve banks as well as maintains physical custody and protection of our nation's silver and gold assets.

Department of the Treasury, US

Supervisory Tax Examiner Technician

In partnership with Patient Experience, Revenue Operations, and Marketing leaders, the Director creates a seamless patient journey with clear ownership, coordinated communication, and reliable handoffs across teams. Conduct a regular comprehensive assessment of Care Center workflows, demand, staffing, systems, and management practices; identify root causes of service gaps, delays, rework, and unnecessary patient effort.

NovoCure Ltd

Director, US Care Center

All roles may entail, to varying extents, the following physical demands: Long periods (potentially exceeding 8 hours per day) of walking, standing, sitting, bending, pushing, pulling, climbing, lifting, balancing, stooping, twisting, squatting, handling materials, repetitive hand-wrist motions, and traversing uneven surfaces; Exposure to both extreme heat and cold; Exposure to loud noises, fumes, and airborne particles; In addition to the above demands inherent in every role, the following roles may entail unique physical demands, including: Operators/Drivers may work inside or outside vehicles and may operate vehicles for over 8 hours per day. Maintenance Employees may be exposed to toxic or caustic chemicals in a ventilated maintenance shop and may work with personal computers, laptops, electronic hand-held devices, complex electrical schematics, diagnostic software and testing devices, and other heavy machinery.

Keolis America

Director Payroll

OTHER

Responsible for effective service team management in an on-site or virtual environment that includes, but is not limited to, motivating, mentoring, team building, developing, supporting, and coaching staff, in an effort to grow the business by driving key performance indicators. Provide management with timely, relevant, and accurate reporting of activities and production statistics using specialized software/equipment such as I3, skill-based routing, workforce management, and call monitoring.

Call Center Supervisor

Betterteam

Every new account and every transition from an incumbent provider moves through a defined sequence: kickoff and discovery, program build and procurement, final readiness, go-live, and a 90-day stabilization that ends only when the account is formally handed to its permanent operating team. Lead the Day-90 exit gate so every activation formally ends, with joint sign-off from Activation, operating company leadership, and Operational Excellence, and a clean transfer of open items to the permanent account leader.

Phoenix3 Collective

Director of Client Activation

Chattr

Working knowledge of the data, integration, and platform capabilities required for AI solutions, including secure access to approved enterprise data, data quality and lineage, retrieval-augmented generation, API integration, prompt and model versioning, evaluation frameworks, observability, and production monitoring. Ability to partner with business and technology leaders to identify and prioritize AI opportunities across quoting and illustration, application intake, underwriting and new business, policy issue and delivery, in-force servicing, producer support, customer service, claims, and operations while defining success measures, controls, and adoption plans.

Manulife Financial Corp

Technical Program Manager-Health & Wellness

Leverage Allied Universal’s AI technology and Business Intelligence platforms to track metrics, optimize employee schedules, and reduce non-billed overtime to achieve operational efficiency, productivity, revenue growth, cash collections, and profitability. Must possess one of the following: Bachelor’s degree in criminal justice, business, or a related field with a minimum of two (2) years of professional level experience managing hourly employees in a fast-paced service organization.

Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America's leading security services provider. With over 140,000 employees, Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: 866.825.5433 or <a href="http://www.aus.com/" target="_blank">www.AUS.com</a>

Allied Universal

Client Service Manager - Security Services

[AW]-iCims

Own and lead client projects focused on improvement, optimization and transformation; build strategic roadmaps and implement them with particular attention to Workforce Management (WFM); plan and facilitate strategic design sessions working with executives and leadership; develop high quality work products utilizing both qualitative and quantitative data as directed (written briefings, status reports, issues risks logs) for presentation to clients and demonstrate problem solving skills through critical thinking, intellectual curiosity, intellectual rigor and questioning when breaking down and analyzing complex issues and framing approaches for potential solutions. Qualifications: Minimum twelve years of recent, relevant work experience related to one or more of the following areas: Strategy and Transformation, Organization Design and Effectiveness, Target Operating Model Strategy, Competencies and Skills Development, Performance Management, Workforce Management & Planning, Go To Market business development and creation of new solutions; preferred ten years of experience in advisory services within a major consulting firm; Big 4 experience a plus.

KPMG International Cooperative

Director, UKG

Position Responsibilities: Initiative management: Oversee the full Software Development Lifecycle (SDLC) for initiatives that support John Hancock Insurance priorities, from initiation and delivery through implementation, stabilization, and post-launch support across policyholder, producer, and operations journeys. Ability to design and manage integrations across a technology ecosystem, including product and rate data sources, rules engines, document generation, e-signature, CRM or portal solutions, and case management systems.

Technical Program Manager-FIA

Develop innovative account-based campaigns and experiences that help progress strategic opportunities through the sales cycle, including executive engagement, workshops, direct mail, field experiences, customer events, and digital programs. You'll partner closely with regional Sales, BDR, Customer Success, and Marketing teams to execute high-impact 1:1 and 1:few ABM programs that reflect the outstanding dynamics of the Americas region and accelerate account progression.

Mendix

Account Based Marketing Manager- Americas

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Manulife

Technical Program Manager-Fia

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Ability to design and manage integrations across a technology ecosystem, including product and rate data sources, rules engines, document generation, e-signature, CRM or portal solutions, and case management systems. Oversee the full Software Development Lifecycle (SDLC) for initiatives that support John Hancock Insurance priorities, from initiation and delivery through implementation, stabilization, and post-launch support across policyholder, producer, and operations journeys.

Technical Program Manager-New Business & Underwriting

While this position operates within the Firm’s broader Tax/Audit practice, the individual in this role will spend the majority of their time supporting attestation engagements and related consulting services involving accounting principles generally accepted in the United States of America (GAAP). The Manager should function with minimal supervision and increased focus is placed on supervising and mentoring Supervisors, Staff and Senior Accountants, strengthening, and developing client relationships, and increasing office profitability.

Novogradac

Audit Manager

The Workplace Experience Director leads a broader workplace experience function across multiple offices, locations, or service areas, with responsibility for service delivery, manager effectiveness, team capacity, vendor performance, and operational consistency. Drive workplace experience delivery across multiple offices, locations, or service areas to ensure consistent execution of workplace services and alignment to operational priorities.

ZS Associates Inc

Workplace Experience Director

ADAPTED_NOW

Suffolk – America’s Contractor – is a national company with more than $13 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies).

UNAVAILABLE

Director, Talent Acquisition - Mission Critical

Suffolk Construction

Reporting to the Senior Director, Human Resources, North America, this role partners directly with senior leaders across Commercial, including Neuroscience, Oncology, and Rare Disease, with a particular focus on scaling organizational capability and talent infrastructure to support the future launches. As a trusted member of both the business leadership and Human Resources teams, the Director demonstrates strong commercial acumen, executive presence, and the ability to operate independently while driving complex organizational initiatives across a rapidly growing organization.

Workforce Manager Jobs in Lawrence, MA

People Operations Partner Blank Street Inc

Director of Business Operations Harvard Faculty of Arts and Sciences

Human Resources Specialist PCI Pharma Services

Supervisory Tax Examiner Technician Department of the Treasury, US

Director, US Care Center NovoCure Ltd

Director Payroll Keolis America

Call Center Supervisor NTI

Director of Client Activation Phoenix3 Collective

Technical Program Manager-Health & Wellness Manulife Financial Corp

Client Service Manager - Security Services Allied Universal

Director, UKG KPMG International Cooperative

Technical Program Manager-FIA Manulife Financial Corp

Account Based Marketing Manager- Americas Mendix

Technical Program Manager-Fia Manulife

Technical Program Manager-Health & Wellness Manulife

Technical Program Manager-New Business & Underwriting Manulife

Audit Manager Novogradac

Workplace Experience Director ZS Associates Inc

Director, Talent Acquisition - Mission Critical UNAVAILABLE

Director, HRBP Ipsen SA

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