NewTravel Nurse RN - Manager - $2,988 per week Prime StaffingTravel Nurse RN - Manager - $2,988 per weekPlymouth, MAPrime Staffing utilizes a unique matchmaking approach, providing the most qualified contingent staffing to our clients, and the most competitive contracts to our workforce. Our extensive network of qualified candidates includes nurses, allied healthcare professionals, corporate support professionals and executives.
NewREMOTE - Senior Tax Manager - Complex Passthroughs JobotREMOTE - Senior Tax Manager - Complex PassthroughsBoston, MARemote$170,000–$200,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
NewManager, Project Management - Remote IntradoManager, Project Management - RemoteBoston, MARemote$115,000–$125,000 / yearWe are seeking an experienced Manager, Project Management to lead a portfolio of complex, cross-functional projects that drive strategic business outcomes. Our cutting-edge company strives to become the most trusted, data-centric emergency services partner by uniting fragmented communications into actionable intelligence for first responders.
NewProgram Manager IT # 26-17662 US Tech Solutions, Inc.Program Manager IT # 26-17662Cambridge, MAThe Senior Program Manager is responsible for leading the successful execution of a global enterprise network modernization program, delivering large-scale transformation across SD-WAN, LAN, Wireless, and supporting network security initiatives. Provide strategic and operational leadership to a global team of Project Managers while overseeing program delivery across manufacturing facilities, research sites, operational locations, and corporate offices.
Senior Manager, Commercial Training, Commercial Operations and Analytics Agios PharmaceuticalsSenior Manager, Commercial Training, Commercial Operations and AnalyticsBoston, MA$131,035–$196,553 / yearDesign, develop, deliver, and maintain training programs and assets – including learning materials, facilitator guides, eLearning modules, workshops, job aids, onboarding resources, and learner communications – for Market Access and Commercial Sales teams, with a primary focus on Patient Support Managers, Clinical Nurse Educators, Field Reimbursement Managers, and Payer teams. Own end-to-end execution of major training moments – new hire classes, National Sales Meetings, POA meetings, workshops, and training events – including planning, vendor coordination, logistics, materials, attendee communications, and on-site delivery across multiple stakeholders and time zones.
NewPayroll Manager Vaco LLCPayroll ManagerBoston, MA$120,000–$135,000 / yearDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewRestaurant Manager - Fenway Park, Home of the Boston Red Sox AramarkRestaurant Manager - Fenway Park, Home of the Boston Red SoxBoston, MA$65,000–$75,000Aramark Sports & Entertainment is looking to hire a new Restaurant Manager for Fenway Park, home of the Boston Red Sox to support our food and beverage operations. The ability to lead in a complex environment with a keen focus on client and guest service, entrepreneurship, while building and growing a strong business is essential to success in this role. ?
Traveling MEP Manager System OneTraveling MEP ManagerBoston, MA$120,000–$155,000 / yearThe M/E/P Manager will play a critical role in identifying constructability issues, supporting project scheduling, overseeing commissioning activities, and ensuring successful delivery of MEP/FP systems throughout all phases of construction. This role provides technical expertise across Mechanical, Electrical, Plumbing, and Fire Protection (MEP/FP) systems and serves as a key resource to both internal teams and external stakeholders.
Manager, GMP Quality Assurance - Clinical, QA - Remote Agios PharmaceuticalsManager, GMP Quality Assurance - Clinical, QA - RemoteBoston, MARemote$110,029–$165,044 / yearThe current base salary range for this position is expected to be between $110,029 and $165,044 annualized; final salary will be determined based on various factors including, but not limited to, years of relevant experience, job knowledge, skills and proficiency, degree/education, and internal comparators. The Manager, GMP Quality Assurance, Clinical will be responsible for responsible for supporting and maintaining high quality levels on Agios Drug Substance and Drug Product by Contract Manufacturing Organizations (CMOs).
Senior Manager, Clinical Nurse Educator – Sickle Cell Disease - Remote Agios PharmaceuticalsSenior Manager, Clinical Nurse Educator – Sickle Cell Disease - RemoteBoston, MARemote$127,219–$190,828 / yearBuilding on the company’s leadership in the field of cellular metabolism, Agios is advancing a robust clinical pipeline of investigational medicines with active and planned programs in alpha- and beta-thalassemia, sickle cell disease, pediatric PK deficiency and MDS-associated anemia. Our teams cultivate strong bonds with patient communities, healthcare professionals, partners and colleagues, which helps us discover, develop and deliver therapies for genetically defined diseases – and make a bigger difference in their lives.
Marketing Manager - Remote ButterflyMXMarketing Manager - RemoteBoston, MARemoteAccess to optional benefits including pre-tax flexible healthcare spending accounts (FSA and HSA), Dependent Care FSA, and Commuter Benefits, as well as optional Supplemental Life, AD&D, Hospital Indemnity, Disability, Legal, Accident, Critical Illness, Pet, and Personal Liability Insurance. Our products are installed in more than 15,000+ multifamily, commercial, gated communities, and student-housing properties worldwide, including properties developed, owned, and managed by the most trusted names in real estate.
NewPrincipal Product Manager, Savings - Remote OportunPrincipal Product Manager, Savings - RemoteBoston, MARemote$148,100–$237,000 / yearCollaborative: You have a track record of shipping and iterating on impactful products that required partnering with and building consensus across a wide group of cross-functional partners. Manage a high-performing cross-functional product team that includes engineering, design, data, marketing, legal, and customer support to implement and build new features.
Senior Manager, Marketing and Operations CriblSenior Manager, Marketing and OperationsBoston, MA$145,000–$228,000 / yearThe role is designed for a leader who can step into day-to-day operational work where needed, while also building the team’s capabilities across campaign operations, lifecycle/routing, reporting, data hygiene, attribution, and workflow automation. The right candidate will help shift Marketing Operations from a primarily reactive support model to a more proactive operating partner by improving how work is prioritized, documented, scaled, and supported across the organization.
Dialysis Clinical Manager Registered Nurse - RN Fresenius Medical CareDialysis Clinical Manager Registered Nurse - RNAttleboro, MA$79,000–$133,000 / yearAs the facility leader, you will be part of a close-knit, collaborative team responsible for delivering unique care plans and providing dialysis treatment to patients facing end stage renal disease or chronic kidney disease. We have a diverse range of employee resource groups (ERGs) to encourage employees with similar interests, goals, social and cultural backgrounds, or experiences to come together for professional and personal development, discussion, activities, and peer support.
Product Manager I- # 26-17051 US Tech Solutions, Inc.Product Manager I- # 26-17051North Reading, MAOversee supply chain initiatives for assigned products, working cross-functionally with sourcing, planning, product, and engineering teams to balance commercial and technical trade-offs. Top 3 Skills Strategic Sourcing / Commodity Management Exposure — Experience managing or collaborating on sourcing strategies, supplier negotiations, cost reduction roadmaps, and second-source qualifications across electromechanical commodities.
NewSite Manager Capstone Logistics LLCSite ManagerMansfield, MAIntermediate PC skills with knowledge of Excel, Word, Outlook, and PowerPoint Excellent aptitude in estimating rates and adding and subtracting mentally while constantly multi-tasking. Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers.
Sr Payroll Manager Page GroupSr Payroll ManagerBoston, MA$65–$75 / hourWith employees across North America and international markets, the organization offers a collaborative environment where payroll, finance, and HR leaders play a strategic role in supporting continued growth and expansion. We're partnering with a growing global technology organization seeking an experienced Senior Payroll Manager to lead payroll operations across multiple countries.
Senior Manager, Medical Affairs Operations - Remote Agios PharmaceuticalsSenior Manager, Medical Affairs Operations - RemoteBoston, MARemote$131,035–$196,553 / yearManage the execution of Agios’ patient advocacy conference plans for PK deficiency, thalassemia, and sickle cell disease; participate in cross-functional planning meetings; obtain compliance approval for related materials; and attend virtual and in-person conferences, when needed. Provide operational and project management support to the US patient advocacy team, ensuring smooth day-to-day coordination across priorities, stakeholders, and deliverables, and flex to support various other functions within Medical Affairs as needs arise.
Operations Manager- Precision Machining- Lawrence, MA Michael Page USAOperations Manager- Precision Machining- Lawrence, MALawrence, MA$100,000–$120,000 / yearFull timeThis company specializes in precision metal fabrication, machining, welding, finishing, and complex assemblies, serving customers in aerospace & defense, medical devices, semiconductor, data center, and industrial markets. A growing New England-based contract manufacturer is seeking an experienced Operations Manager to help lead and strengthen plant operations during an exciting period of organizational growth and transformation.
Senior Director, Strategic & Named Accounts - Healthcare - Remote InfobloxSenior Director, Strategic & Named Accounts - Healthcare - RemoteBoston, MARemoteHere, how we empower our people is extraordinary: Glassdoor Best Places to Work 2025, Great Place to Work-Certified in five countries, and Cigna Healthy Workforce honors three years running — and what we build is world-class: recognized as CybersecAsia’s Best in Critical Infrastructure 2024 — evidence that when first-class technology meets empowered talent, remarkable careers take shape. This role requires a proven enterprise sales executive with a track record of scaling high-performing organizations, developing leaders, building executive customer relationships, and consistently exceeding aggressive growth targets within cybersecurity, networking, cloud, SaaS, or adjacent enterprise technology markets.
Recruiting Workforce Manager AerotekRecruiting Workforce ManagerBeverly, MassachusettsIndividual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. We work with 95% of Fortune 500 companies and specialize in staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance.
Manager, Workforce Management - UKG KPMG International CooperativeManager, Workforce Management - UKGMAIf youre looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. Responsibilities: Led end-to-end workstreams for UKG Workforce Management implementations across UKG Pro, UKG Ready, and UKG Dimensions, including timekeeping, scheduling, accruals, and workforce optimization.
Manager of Workforce Training & Developement Upham's Corner Health CenterManager of Workforce Training & DevelopementMA$125,000–$145,000 / yearPursue referral arrangements with community service organizations, such as JPNDC, state public resource agencies, including DTA, substance use treatment program, refugee and immigration services, restorative justice organization, housing authorities, and family shelters. The Manager of Workforce Training & Development is responsible for leading organizational-wide trainings and career pathways through coordinating, management, and execution of workforce development programs.
Talent & Workforce Consulting Manager, Energy Accenture PlcTalent & Workforce Consulting Manager, EnergyBoston, MALeverage Talent Intelligence and Skills Technology platforms such as Reejig, TechWolf, Draup, TalentNeuron, Lightcast, Eightfold, Gloat, SkyHive, and related solutions to generate workforce insights and enable skills-driven talent strategies. With a passion for building future-ready organizations, you bring a blend of strategic thinking, AI and digital fluency, human-centered design, data-driven decision making, and practical execution to every client engagement.
Workforce Optimization Manager Primark Stores LtdWorkforce Optimization ManagerBoston, MA$121,840–$150,000 / yearThe role will be responsible for identifying opportunities to deploy labor hours in a more meaningful way, ensuring better outcomes for customers by placing the right people, in the right place, at the right time, working on the right tasks. The Retail Workforce Optimization Manager will work as part of the US Retail Operations Team and matrixed with the wider labor planning team, who are responsible for the deployment and utilization of labor across Primark stores in the United States.
Manager, Workforce Planning & Analytics Wayfair LLCManager, Workforce Planning & AnalyticsBoston, MAWe leverage an end-to-end view of the volume flow and intensive data analytics to identify key opportunity areas, build both short- term and long- term strategic initiatives, optimization models, and work with partners in Operations & Talent for implementation. The Global Workforce Management team is seeking a highly analytical, action-oriented, and collaborative Manager to help drive workforce strategy & analytics across Wayfair's delivery network.
Workforce Dimensions Transformation Senior Manager Deloitte Touche Tohmatsu LtdWorkforce Dimensions Transformation Senior ManagerBoston, MA$180,200–$355,100 / yearLeveraging data-driven insights and exceptional execution, our professionals collaborate globally to develop effective, people-centered solutions that help unlock maximum enterprise value and enable clients to scale their human edge-the combination of creativity, empathy, and judgement amplified by intelligent technologies. As a Senior Manager on the Organization, Workforce & Change team, you will be responsible for: Leading cross-functional teams to design workforce and organization strategies that align human capability, machine capacity, and business objectives in AI-enabled environments.
NewGlobal Employer Services-Workforce in Transactions Manager BDO USA PCGlobal Employer Services-Workforce in Transactions ManagerBoston, MA$79,800–$168,000 / yearJob Summary: A Workforce in Transactions Manager is responsible for managing as well as conducting human resources due diligence and integration services on mergers, acquisitions, spin-offs and dispositions working with a mixture of both private equity and corporate clients. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm's success, with no employee contributions.
Nursing Workforce Program Manager Dana-Farber Cancer Institute IncNursing Workforce Program ManagerBrookline, MA$124,300–$137,300 / yearThe position collaborates closely with NPCS leadership, Talent Acquisition, Recruitment Marketing, Institute Marketing, and academic partners to develop and implement workforce strategies that build sustainable staffing pipelines, support recruitment initiatives, and enhance Dana-Farber's nursing brand. Partners closely with Recruitment Marketing, Institute Marketing, Talent Acquisition, and NPCS leadership to develop and support branding, messaging, campaigns, materials, and events that elevate the profile of Nursing and Patient Care Services and strengthen nursing recruitment efforts.
NewSoftware Development Manager III, Workforce Solutions - Employee Onboarding Experience Amazon.com IncSoftware Development Manager III, Workforce Solutions - Employee Onboarding ExperienceBoston, MAYou will regularly take part in deep-dive troubleshooting exercises and drive technical post-mortem discussions to identify the root cause of complex issues. We are looking for an SDM to support the Joining Amazon Organization that is responsible for getting employees from offer acceptance to Day1.
Talent & Workforce Consulting Senior Manager, Energy Accenture PlcTalent & Workforce Consulting Senior Manager, EnergyBoston, MALeverage Talent Intelligence and Skills Technology platforms such as Reejig, TechWolf, Draup, TalentNeuron, Lightcast, Eightfold, Gloat, SkyHive, and related solutions to generate workforce insights and enable skills-driven talent strategies. With a passion for building future-ready organizations, you bring a blend of strategic thinking, AI and digital fluency, human-centered design, data-driven decision making, and practical execution to every client engagement.
Healthcare Workforce Advisory Senior Manager Accenture PlcHealthcare Workforce Advisory Senior ManagerBoston, MAThis role helps clients quantify workforce supply-demand gaps, evaluate labor cost and productivity, define current and future skill needs, design talent and career pathway strategies, and build sustainable workforce approaches across provider, state, and market contexts. Support care team and role redesign where needed, including team-based care, CHW integration, telehealth-enabled staffing models, provider support models, and new clinical / operational roles.
Talent & Workforce Consulting Manager, Chemicals & Natural Resources Accenture PlcTalent & Workforce Consulting Manager, Chemicals & Natural ResourcesBoston, MALeverage Talent Intelligence and Skills Technology platforms such as Reejig, TechWolf, Draup, TalentNeuron, Lightcast, Eightfold, Gloat, SkyHive, and related solutions to generate workforce insights and enable skills-driven talent strategies. With a passion for building future-ready organizations, you bring a blend of strategic thinking, AI and digital fluency, human-centered design, data-driven decision making, and practical execution to every client engagement.
Talent & Workforce Consulting Sr. Manager, Chemicals & Natural Resources Accenture PlcTalent & Workforce Consulting Sr. Manager, Chemicals & Natural ResourcesBoston, MALeverage Talent Intelligence and Skills Technology platforms such as Reejig, TechWolf, Draup, TalentNeuron, Lightcast, Eightfold, Gloat, SkyHive, and related solutions to generate workforce insights and enable skills-driven talent strategies. With a passion for building future-ready organizations, you bring a blend of strategic thinking, AI and digital fluency, human-centered design, data-driven decision making, and practical execution to every client engagement.
ADMINISTRATIVE MANAGER Boston Womens Workforce Council Boston UniversityADMINISTRATIVE MANAGER Boston Womens Workforce CouncilBOSTON, MASupport Biennial Wage Gap Measurement Program logistics, including updating data contact lists, communicating with Signers regarding program dates, submission reminders, and questions; develop project timeline; manage "hotline" for member questions. The Boston Women's Workforce Council (BWWC) facilitates a public-private partnership between the Boston Mayor's office and Boston-area employers to make sure women, and particularly women of color, are both advanced and paid equitably.
Director, UKG Workforce Management Lahey Hospital and Medical CenterDirector, UKG Workforce ManagementMA$170,000–$205,000 / yearThe Director, UKG WFM, serves as the enterprise owner of UKG Workforce Management, partnering with executive leadership, clinical operations, HR, Payroll, Finance, IT, Labor Relations, and Compliance to align workforce technology with patient care priorities, labor strategy, and regulatory requirements. Apply now Similar jobs Senior UKG Integration Developer Posted April 1, 2026 Senior UKG Scheduling Analyst (Remote) Posted March 23, 2026 Associate Director, Planned Giving-Philanthropy Posted April 23, 2026.
NewExternal Workforce Business Partner Lincoln LaboratoryExternal Workforce Business PartnerLexington, MA$99,300–$131,600 / yearThe EWS team oversees the end-to-end lifecycle of the organizations contingent workforce, partnering with hiring managers and suppliers to deliver an efficient, compliant, and high-quality workforce program. Serve as the primary liaison between hiring managers and external staffing suppliers to ensure candidate quality, resolve worker-related issues, prioritize recruiting efforts, improve supplier performance, and communicate customer feedback.
Talent Acquisition Director, Contingent Workforce - hybrid New Castle DE or Milford MA Waters CorporationTalent Acquisition Director, Contingent Workforce - hybrid New Castle DE or Milford MAMilford, MAWe are seeking a strategic, data-driven Director, Global Contingent Workforce to lead the global strategy and operations of our extended workforce—including temporary staff, contractors, SOW consultants, and freelance/gig talent. We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance.
NewExternal Workforce Business Partner MIT Lincoln LaboratoryExternal Workforce Business PartnerLexington, MA$99,300–$131,600 / yearThe EWS team oversees the end-to-end lifecycle of the organization's contingent workforce, partnering with hiring managers and suppliers to deliver an efficient, compliant, and high-quality workforce program. Serve as the primary liaison between hiring managers and external staffing suppliers to ensure candidate quality, resolve worker-related issues, prioritize recruiting efforts, improve supplier performance, and communicate customer feedback.
NewVice President/Principal - Contingent Workforce Lead KKR & Co IncVice President/Principal - Contingent Workforce LeadBoston, MA$180,000–$230,000 / yearKKR aims to generate attractive investment returns by following a patient and disciplined investment approach, employing world-class people, and supporting growth in its portfolio companies and communities. Success depends on close partnership with Strategic Sourcing, Human Capital, Finance, Technology, Legal, Risk, Compliance, Vendor Management Office, and business leadership.
Clinical Workforce Educator Opportunities to Join Our Amazing TeamClinical Workforce EducatorBoston, MassachusettsWork with project staff to create a trauma-informed and recovery-oriented Peer Leadership Training Academy, including implementation of the curriculum, development of client manuals and workbooks, and leadership training plans. This person will hold the following responsibilities: Collaborate with Hiring Managers to support their work in setting and meeting competency-based training goals related to, evidence-based practice, person centered care planning, cultural humility, trauma informed care, integrated care, and health and safety.
Director, Engineering Workforce Enablement RTXDirector, Engineering Workforce EnablementConcord, MassachusettsActive and existing security clearance required after day 1 At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference, solving the world’s most complex problems. Provide executive leadership across bid, pursuit, and program execution readiness, ensuring optimized processes and align workforce resources to support major proposals and ongoing execution.
NewDirector, Workforce Planning Vertex PharmaceuticalsDirector, Workforce PlanningBoston, MassachusettsThe Workforce Planning Director will lead Vertex’s enterprise workforce planning cycle, partnering with Strategic Finance, People Analytics, HRBPs, Talent Acquisition, Strategic Sourcing, and Digital & Technology on the long range plan (LRP), annual budget, headcount forecasts, and workforce reporting. Typically requires 10 years of experience in workforce planning, people analytics, strategic finance, workforce strategy, or a related field, including responsibility for an enterprise planning process at scale or the equivalent combination of education and experience.
Director, Engineering Workforce Enablement RTX CorpDirector, Engineering Workforce EnablementTewksbury, MAProvide executive leadership across bid, pursuit, and program execution readiness, ensuring optimized processes and align workforce resources to support major proposals and ongoing execution. Provide strategic leadership and direction to the Engineering Workforce Enablement organization, to ensure Engineering has the right talent, capabilities, processes, and capacity to meet current and future business needs.
Workforce Data Analyst State Street CorpWorkforce Data AnalystBoston, MA$161,803–$185,000 / yearSpecific duties of the position include management of and participation in all phases of analytics and reporting projects, including, but not limited to: consulting with key stakeholders, including the Leadership Team and the Chief Human Resources Officer, to assess business needs, understand strategic direction and determine analytics required; collaborating and consulting with internal data warehouse team to determine data availability and apply basic data engineering techniques when necessary, including utilization of custom SQL queries, R, and/or Tableau Prep to combine multiple data sources and manipulate or restructure data; leading team of experienced Tableau dashboard developers who are not direct reports, providing both strategic direction/project management and technical expertise during troubleshooting, stepping in to provide direct design work when necessary; providing hands on leadership on quality assurance and data validation, ensuring that dashboards both meet necessary technical requirements and, more importantly, tell a story that informs and drives the organization to action; and presenting final dashboards and KPIs back to stakeholders, interpreting the data and overlaying qualitative insights to successfully communicate analytical findings and strengthens their ability to provide evidence-based HR solutions. Must also have: 3 years of experience using Tableau to manage/manipulate data, create visualizations, and build and publish comprehensive dashboards; 2 years of experience managing full cycle data analytics projects, including consulting directly with internal stakeholders to collect requirements and present analytics; 1 year of experience, either professionally or during Bachelor's or Master's program, using a programming language, such as R, Python, or SAS, for regression modeling and other advanced statistical analysis; Excellent Microsoft Excel and PowerPoint skills; Experience consulting and influencing both up and across organizations to translate data into actionable business insights and use KPIs to measure progress against strategic goals; Ability to manage stakeholders at the leadership level; and Proven written and verbal communication skills.
Workforce Pathways Specialist Commonwealth CorporationWorkforce Pathways SpecialistBoston, Massachusetts$65,000–$70,000 / yearSkill Up Overview: The Skill Up: Career, Technical and Workforce Training, and Employment Services Initiative (Skill Up) is a program developed by the Department of Youth Services (DYS) and managed by Commonwealth Corporation to deliver high-quality career development, technical training and workforce programming and services that are aligned with local labor market needs within or across the five DYS geographic regions in Massachusetts. The Specialists collaborate closely with DYS Central Office Leadership, DYS Regional & field staff, Career Navigators, Single Service Providers, training providers, MassHire partners, and employers to support youth in building skills, earning credentials, and accessing sustainable career pathways.
Workforce Planning Specialist Factory Mutual Insurance CoWorkforce Planning SpecialistBoston, MAAnalyze long‑term workforce risks and opportunities, including skills gaps, critical roles, and succession exposure, and translate findings into workforce implications and actions. Responsibilities: Partner with HRBPs and business stakeholders to perform workforce demand and supply analysis using established methods, identifying gaps and surpluses by role, skill, location, and specialty.
Guest Experience Manager Emerson CollegeGuest Experience ManagerBoston, MassachusettsOversee and manage Guest Experience Concessions operations, including managing the full spectrum of the purchasing process, receiving, budget management, inventory management, digital reporting, and logging discrepancies, as well as maintaining on-premises TIPS certification status for all Concessions staff to ensure safe alcohol service across all venues for internal and external events. In alignment with the Director, Emergency Management and Director, Risk Management, Manager is responsible for exclusively ensuring proper training of up to 80 part-time intermittent/student employees to ensure that, in event of an emergency, audiences in Emerson’s spaces will receive clear and confident direction.
Contact Center Operations and Transformation Functional Manager Deloitte Touche Tohmatsu LtdContact Center Operations and Transformation Functional ManagerBoston, MA$144,000–$241,000 / yearAssessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics. As a Manager in Deloitte Consulting's Customer offering portfolio, you will help clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery.