Scrum, Extreme Programming, Kanban) in software development; Ability to support and coordinate delivery across multiple software applications and product teams; Strong facilitation skills for agile ceremonies, including sprint planning, grooming, standups, reviews, and retrospectives; Skilled in collaborating with internal and external development teams and partners; Strong capability in capacity planning, forecasting, and resource modeling; Demonstrated ability to improve operational processes and drive measurable efficiency gains; Skilled in working with cross-functional teams in fast-paced, iterative delivery environments; Excellent organizational, analytical, and problem-solving skills; Strong communication and facilitation skills, with the ability to convey delivery insights to technical and non-technical audiences; Knowledge of vendor management processes and change control practices; Excellent interpersonal, problem-solving, critical-thinking, and conflict resolution skills, including the ability to remove impediments and enable teams to complete their objectives; Strong skills with MS Office suite (PowerPoint, Excel, Word); Focused and versatile team player who is comfortable under pressure, ambiguity, frequent change, or unpredictability; Excellent verbal and written communication skills with the ability to work through people to get things done especially when dealing with senior management; Sound business and technical acumen. Minimum of 3+ years in Agile project management, scrum operations, delivery management, or similar roles; Minimum of 5+ years experience in process-related roles and banking or another financial services experience; At least 1 Agile certification such as Certified Scrum Practitioner (CSP), Certified or Professional Scrum Trainer (CST, PST), Certified Enterprise Coach (CEC), Associate or Professional Certified Coach (ACC, PCC), SAFe Program Consultant (SPC), or SAFe Program Consultant Trainer (SPCT); Additional Qualifications.