Excellent written and verbal communications, including presentation delivery and meeting facilitation Credible Project Management - plans in advance, sets realistic timelines, breaks down work, documents everything, follows up with others, assertive and diplomatic Can effectively handle multiple, simultaneous activities and prioritize Can coach and give constructive feedback that leads to better outcomes for the team Experience with Reporting and Analytics toolsBA or BS degree 10 or more years of project planning experience with SAP Programs or ERP End-User AP Program Management Office responsibilities Enjoys deep data analysis and has advanced Numbers or Microsoft Excel skills Advanced proficiency with Pages or Microsoft Word Advanced proficiency with Keynote or Microsoft PowerPoint Proficient with database software (e.g., FileMaker or Microsoft Access). These include: portfolio management system, budget tracking, project status reporting, resourcing tools, and document management system Lead all PMO-related projects and provide direction to assigned contractor(s) Ensure maintenance of organizational websites, PLC documentation, and SOW templates Track multiple aspects of our enterprise contract with SAP (e.g., allocation of consulting spend, service day consumption, alignment with Apples project roadmap, etc.) Assist SAP Directors and Managers on senior-level communications related to project portfolio, department initiatives, metrics, and strategic directions Build and publish a monthly project portfolio and production support metrics.