NewFacility Operations Specialist in Support of Workplace Design LAUKOAFacility Operations Specialist in Support of Workplace DesignWashington, DC$70,000–$115,000 / yearMatters dealing with Consolidated Furniture Management Services (CFMS) to support all construction and leasing build out projects, alterations to improve space efficiency and space utilization projects, and updating of Computer Aided Facility Management (CAFM) . Research and develop contacts, vendors, estimates, and scopes of work (SOW) for office/building functions, repairs, office equipment, supplies, and services (e.g., shred services, locksmith, air quality expert, camera/entry system).
NewCompliance Specialist Bowhead / UIC Technical ServicesCompliance SpecialistFalls Church, VA$90,000–$130,000 / yearCorrelate analyses of trends and current systems (VTA, SMS, Medical Electronic Data for Care History and Readiness Tracking (MEDCHART)) with the objectives and measures provided by Command or Army policy and as established by DOD for DES Support Services policy and programs. Apply technical expertise in supporting the DES SL in the drafting and refining of other documents regarding, manpower, logistical support, systems, communications, strategic communications, and informatics in support of DES program sustainment.
Director, Technical Program Management - Bank Tech Capital OneDirector, Technical Program Management - Bank TechMcLean, Virginia3+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact. Our TPM Directors have: Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle.
Patient Billing/Services Representative III - Department of Medicine Washington University in St LouisPatient Billing/Services Representative III - Department of MedicineWashingtonServes as the lead to Patient Billing/Services Representatives; plans, organizes, gives direction, and assists in aspects of the front desk/scheduling team; coordinates office functions and performs specialized/technical duties with minimal supervision; serves as a liaison between consumers (staff, patients, healthcare professionals and general public) and advocates the patients’ needs. Communication, Computer Literacy, Confidential Data Handling, Data Entry, Decision Making, Epic EHR, Fast-Paced Environments, Interpersonal Communication, Managed Care, Medical Terminology, Multitasking, Office Equipment, Organizing, Patient Confidentiality, Scheduling, Stress Management, Telephone Communications, Working Independently Grade .
Senior IT Infrastructure Support Specialist-ICAM & PKI CACI International IncSenior IT Infrastructure Support Specialist-ICAM & PKIHanover, MD$90,300–$189,600 / yearPay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Analyze, troubleshoot, and resolve complex technical issues related to Public Key Infrastructure (PKI) services, attribute services, authorization services, and entitlement services.
Director, Technical Program Management - Risk Tech Capital OneDirector, Technical Program Management - Risk TechMcLean, VirginiaOur TPM Directors have: Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle. 3+ years of experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact.
Director, Technical Program Manager Capital OneDirector, Technical Program ManagerMcLean, Virginia3+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact. Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle.
Sr. Director, Technical Program Management (Remote-Eligible) Capital OneSr. Director, Technical Program Management (Remote-Eligible)McLean, VirginiaRemoteYou’ll break down complexity and organizational silos, influence roadmaps, dive deep into system design and architecture, make technical tradeoffs, drive platform consolidation, and identify, resolve, define, and escalate mitigation plans for hard technical dependencies. As a TPM in EPTech, you will leverage your technical acumen and engineering experience to drive the strategy and execution of large-scale, technically complex, cross-functional programs aligned with Capital One’s business priorities.
Senior Manager, Technical Program Management Capital OneSenior Manager, Technical Program ManagementMcLean, Virginia3+ years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables, and unblock teams to land business impact . Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle .
Federal Technical Manager Oracle CorpFederal Technical ManagerWashington, DC$120,100–$251,600 / yearThe ideal candidate is an experienced leader with deep expertise in Oracles Revenue Cycle management solutions, strong business acumen, and a proven ability to drive key strategic initiatives to completion. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracles differing products, industries and lines of business.
Thermal Devices Inside Technical Sales Thermal DevicesThermal Devices Inside Technical SalesMt. Airy, MDFull timeThis role works closely with customers, manufacturers, and the outside sales team to prepare quotations, provide technical assistance, process orders, follow up on projects, and identify opportunities to grow existing and new customer relationships. We partner with customers across a variety of industries by delivering technical expertise, responsive customer service, and innovative solutions that help keep industrial operations running efficiently.
Director, Technical Program Manager - Card Tech Capital One Financial CorpDirector, Technical Program Manager - Card TechMcLean, VA$209,500–$239,100 / year3+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact. Our TPM Directors have: Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle.
Technical Training Nightwing Intelligence SolutionsTechnical TrainingSterling, Virginia$122,000–$253,000 / yearOur capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers’ most demanding challenges.
Technical Specialist - ONR Tech Solutions SURVICE Engineering CompanyTechnical Specialist - ONR Tech SolutionsArlington, VA$130,000–$180,000 / yearFull timeWorking knowledge of the Naval Research and Development Establishment (NR&DE)community - Naval Warfare Centers, SYSCOMS, Labs, and University Affiliated Research Centers (UARC's).About UsSURVICE Engineering is a nationally recognized, single-source engineering service provider for Government and Industry organizations involved in all phases of the systems engineering process. Tasks shall include, but are not limited to the following:Primary Duties and Responsibilities of Technical SpecialistRecommend validation steps to mathematically quantify the value of new technology requests that are received from the Fleet/Force; and network with ONR Program Officers, other technology SME's, ONRG Science Advisors, and NR&DE developers to assess the state of the technology that has been requested.
APR Technical Lead Centuria CorporationAPR Technical LeadAlexandria, VAEstablishes improved procedures and controls, where necessary, to ensure that all services meet schedule and/or production; Provides the customer representatives the status and activities of personnel covered under contract. Provides administrative and technical direction to personnel; has the corporate authority to recruit, hire, terminate personnel and commit corporate resources; coordinates approved contract.
Technical Product Manager Society for ScienceTechnical Product ManagerWashington, DC$122,500–$138,000 / yearFull timeWe achieve this through two key areas: the award-winning journalism of Science News Media Group and three premier STEM research competitions: the Regeneron Science Talent Search, the Regeneron International Science and Engineering Fair, and the Thermo Fisher Scientific Junior Innovators Challenge. In this position as a Technical Product Manager, you'll oversee the end-to-end product lifecycle for developer-focused products, manage AI/ML initiative pipelines, and oversee data pathways using APIs for platforms and sophisticated technical systems.
Technical Assistance Officer (Contractual) - Icdgp International Monetary FundTechnical Assistance Officer (Contractual) - IcdgpWashington, DCThis includes developing relationships with existing and new partners, raising funds, managing and reviewing project proposals, assisting with reporting to external donors, monitoring budgets, and managing annual or semi-annual reports for various funding vehicles. Educational development, typically acquired by the completion of an advanced university degree, or equivalent, in business, finance, budgeting, accounting, statistics, computer science, or related field, or a Certified Public Accountant (CPA) or similar professional certification, supplemented by a minimum of four (4) years of relevant professional experience, is required.
NewTechnical Program Manager - US Government Palantir Technologies IncTechnical Program Manager - US GovernmentWashington, DC$93,000–$160,000 / yearAs a Technical Program Manager (TPM), you serve as a technical, external-facing program lead responsible for connecting our internal teams with government program offices, implementation teams and industry partners. We want every Palantirian to achieve their best outcomes, that's why we celebrate individuals' strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders.
Technical Program Manager (Clearance Required - FSP), On-Site MD. Hewlett Packard Enterprise CoTechnical Program Manager (Clearance Required - FSP), On-Site MD.Elkridge, MD$119,500–$275,000 / yearPlease note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. Manages business development Identifies and develops new opportunities with client Supports early qualification and opportunity assessment for large and complex opportunities Acts as opportunity manager for high-risk deals.
NewSr. Director, Technical Program Management (Associate Experience Tech) Discover Financial ServicesSr. Director, Technical Program Management (Associate Experience Tech)McLean, VA$269,600–$307,700 / year5+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact. Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle.
Director, Technical Program Management Discover Financial ServicesDirector, Technical Program ManagementMcLean, VA$230,400–$263,000 / year3+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact. Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle.
Director, Technical Program Manager Discover Financial ServicesDirector, Technical Program ManagerMcLean, VA$230,400–$263,000 / year3+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact. Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle.
NewDirector, Technical Program Management - Risk Tech Discover Financial ServicesDirector, Technical Program Management - Risk TechMcLean, VA$230,400–$263,000 / year3+ years of experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact. Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle.
Director, Technical Program Management (EPTech) Discover Financial ServicesDirector, Technical Program Management (EPTech)McLean, VA$230,400–$263,000 / yearYou’ll break down complexity and organizational silos, influence roadmaps, dive deep into system design and architecture, make technical tradeoffs, drive platform consolidation, and identify, resolve, define, and escalate mitigation plans for hard technical dependencies. 3+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact.
NewDirector, Technical Program Management - Bank Tech Discover Financial ServicesDirector, Technical Program Management - Bank TechMcLean, VA$230,400–$263,000 / year3+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact. Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle.
NewDirector, Technical Program Manager - Card Tech Discover Financial ServicesDirector, Technical Program Manager - Card TechMcLean, VA$209,500–$239,100 / yearOur TPM Directors have: Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle. 3+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact.
Technical Program Manager (Clearance Required - FSP), On-Site MD. Hewlett Packard EnterpriseTechnical Program Manager (Clearance Required - FSP), On-Site MD.Elkridge, Maryland$119,500–$275,000 / yearPlease note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. Manages business development Identifies and develops new opportunities with client Supports early qualification and opportunity assessment for large and complex opportunities Acts as opportunity manager for high-risk deals.
DCISE Technical Lead SentarDCISE Technical LeadColumbia, MDExperience in the last ten years with scanning tools (i.e., VirusTotal) to conduct suspicious file scanning, and performing queries, pivoting on indicators, and malware analysis on characteristics (Message-Digest Algorithm 5 (MD5), Secure Hash Algorithm 1 (SHA1), file size, file name, file paths, etc.). The DC3/DCISE Technical Task Lead shall be responsible for the quality and efficiency of the Contractor’s performance and shall assist the Government with all financial and business processes of the task, excluding inherently governmental functions.
Technical Program Manager (Clearance Required - Fsp), On-Site MD. Hewlett Packard EnterpriseTechnical Program Manager (Clearance Required - Fsp), On-Site MD.Elkridge, MD$119,500–$275,000 / yearPlease note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. Manages business development Identifies and develops new opportunities with client Supports early qualification and opportunity assessment for large and complex opportunities Acts as opportunity manager for high-risk deals.
Technical Program Manager CoreSite Realty CorpTechnical Program ManagerReston, VARegional Technical Program Manager Role: As a member of the company's Data Center Operations Programs team, the Technical Program Manager (TPM) is responsible for improving field operations performance by developing training programs, supporting operational systems and processes, leading change management initiatives, and identifying opportunities to increase productivity, quality, and safety. At CoreSite, we're not just building state-of-the-art infrastructure-we're creating a community of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences.
Sr. Director, Technical Program Management (Associate Experience Tech) Capital One Financial CorpSr. Director, Technical Program Management (Associate Experience Tech)McLean, VA$269,600–$307,700 / year5+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact. Directors have: Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle.
Technical Writer The Green Technology GroupTechnical WriterWashington, DCThe Green Technology Group, LLC (TGTG) is seeking a skilled Technical Writer/Editor, with a strong background in strategic communications to support our Department of Veterans Affairs (VA) Office of Information and Technology (OIT) customer. Must have experience in editing narrative and graphic products to identify and correct grammatical formatting and logic errors and to identify logical inconsistencies that will require author attention.
Senior Director, Technical Program Management - AI (Remote Eligible) Capital One Financial CorpSenior Director, Technical Program Management - AI (Remote Eligible)McLean, VARemote$245,100–$279,800 / year5+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact. Directors have: Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle.
Senior Director, Technical Program Management -Ai/ML (Remote Eligible) Capital One Financial CorpSenior Director, Technical Program Management -Ai/ML (Remote Eligible)McLean, VARemote$245,100–$279,800 / year5+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact. Directors have: Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle.
SIGINT Analyst (Technical Targeting Officer - TTO) CACISIGINT Analyst (Technical Targeting Officer - TTO)Annapolis Junction, MarylandAs a CACI-M&ES SIGINT Analyst (Technical Targeting Officer - TTO), you will serve as a key member of a threat analyses and strategic planning team supporting the Joint Cyber Operations Group (JCOG) and in direct support of US Army Special Operations Command (USASOC), the Theater Special Operations Commands and other Strategic Partners across the Special Operations Forces Emerging Threat, Operations and Planning Support (SOFETOPS) enterprise. Proficient in computer network exploitation (CNE) capable of performing threat analysis including assessments identifying and describing threat actors, activities, platforms, and targets-as well as how they interact-and providing an understanding of the presence, intent, and capabilities of the identified threats.
Technical Writer (0045) OCT Consulting, LLCTechnical Writer (0045)Arlington, VA$70,000–$100,000 / yearProduces documentation training materials, white papers, user manuals, reports, process diagrams and workflows, presentations, strategic plans, guidance, communications plans, studies, briefings, and meeting minutes/notes. Conducts reviews and analyzes technical documents to gain a thorough understanding of how complex systems operate and how they are to be integrated into technical manuals to provide the end user with the level of text and graphics.
Iboss Careers - Federal Technical Account Manager iBossIboss Careers - Federal Technical Account ManagerWashington, DCThe Federal Technical Account Manager will play an advisory role to our federal customers, and build long-term strategic relationships with customer and partners and have a mission of ensuring that iboss customers achieve their desired outcomes through the interactions they have with our product and team members. If you have an innate curiosity to understand how systems work (and could possibly be abused), a drive to find creative solutions to problems others may think are impossible to solve, are comfortable in a fast paced, challenging environment, and are driven to provide customer satisfaction, we want to hear from you.
NewSenior Director, Technical Program Management - AI (Remote Eligible) Discover Financial ServicesSenior Director, Technical Program Management - AI (Remote Eligible)McLean, VARemote$245,100–$279,800 / year5+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact. Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle.
NewSr. Director, Technical Program Management (Remote-Eligible) Discover Financial ServicesSr. Director, Technical Program Management (Remote-Eligible)McLean, VARemote$245,100–$279,800 / yearYou’ll break down complexity and organizational silos, influence roadmaps, dive deep into system design and architecture, make technical tradeoffs, drive platform consolidation, and identify, resolve, define, and escalate mitigation plans for hard technical dependencies. Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle.
Technical Program Manager - Counterintelligence and Security Mission OneTechnical Program Manager - Counterintelligence and SecurityWashington, District of ColumbiaThis individual is responsible for directing team activities, including contractor personnel across multiple locations, and serves as the primary interface and point of contact with Sponsor program authorities and representatives on technical and project-related matters. Meeting Qualifications Joining a team that contributes to national security efforts typically requires meeting specific qualifications, such as educational background, security clearances, and relevant experience.
Technical Writer CACITechnical WriterSterling, VirginiaResponsible for producing, writing clear, concise, and accurate technical and programmatic documentation to include user manuals, guides, white papers, design specifications, manuals, on-line help, contract deliverables, procedures, plans, and proposals. Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.
Technical Instructor SercoTechnical InstructorWashington, DCEligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans.
Technical Operations Lead Karsun Solutions, LLCTechnical Operations LeadHerndon, VirginiaFull timeIn collaboration with SRE Lead, build and maintain monitoring, alerting, and observability across data and AI stacks (ETL/ELT, data lakes/warehouses, model training & serving), including metrics, distributed tracing, and centralized logging. Work closely with the SRE Lead to design and operationalize SRE practices (SLIs/SLOs/SLAs, error budgets, toil reduction) to transition teams from DevOps to SRE.
RF SIGINT Technical Analyst Vantor ServicesRF SIGINT Technical AnalystReston, Virginia$132,000–$145,200 / yearVantor is a place for problem solvers, changemakers, and go-getters—where people are working together to help our customers see the world differently, and in doing so, be seen differently. This role is crucial for ensuring the success of future missions and you'll be a key member of that team, researching, building and executing strategies directly with customer.
NewRetail Support Specialist DSIRetail Support SpecialistBrandywine, MDIn this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.
Sr. Software Engineer/Technical Lead Nextonic SolutionsSr. Software Engineer/Technical LeadBethesda, Marylandsupport functionality, using Visual Studio, MVC, C#, SQL server Data Tools, Python, Web API, Bootstrap, Angular Js, Ajax, JavaScript, CSS, JQuery, and JSON. • Provide steady-state production support during business hours, including incident triage, resolution, and problem management.
Rcmi Senior Solution Technical Expert (Sste) - Patient Access GuidehouseRcmi Senior Solution Technical Expert (Sste) - Patient AccessMclean, VA$80,000–$133,000 / yearAssist with development, maintenance, and iterative improvement of working groups/project teams, including charter development, schedule working group/project meetings, track tasks to completion, and assist with planning and execution of workshops/summits. The Revenue Cycle Modernization & Innovation (RCMI) Senior Solution Technical Expert (SSTE) - Patient Access assists the Military Health System client developing and providing training concerning the optimization, reconfiguration, and enhancements to the RCM capabilities related to patient access within an EHR.
Senior Staff Technical Program Manager (R5270) Shield AISenior Staff Technical Program Manager (R5270)Washington, DCLI-KC3 #LE Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. You will help customers define their autonomy roadmaps, shape technical solutions, drive software alignment across internal teams, and ensure successful execution of customer programs from initial engagement through delivery.
Technical Writer LeidosTechnical WriterAnnapolis Junction, MarylandOversee the collection, organization, and analysis of technical information, and support the preparation, editing, and revision of a wide range of documentation for complex computer systems and network environments, including user manuals, training materials, installation guides, and other program deliverables. Collaborate closely with software developers, systems engineers, test engineers, and other technical personnel to gather source data, screenshots, and supporting media required for the development of accurate and effective technical documentation.
Technical Writer TS/SCI Polygraph LeidosTechnical Writer TS/SCI PolygraphAnnapolis Junction, MarylandOversee the collection, organization, and analysis of technical information, and support the preparation, editing, and revision of a wide range of documentation for complex computer systems and network environments, including user manuals, training materials, installation guides, and other program deliverables. Collaborate closely with software developers, systems engineers, test engineers, and other technical personnel to gather source data, screenshots, and supporting media required for the development of accurate and effective technical documentation.