Westerville, OH30+ days ago
This is a highly visible and critical role that is responsible for managing multiple data center customer projects and liaising with the project management team to drive communication and coordination between external partners for our data center customer base (customers, general contractors, site personnel, suppliers) and internally across departments (Sales, Operations, Purchasing, Field Services, and Finance) to deliver exceptional customer service and on-time delivery for our customers from order acknowledgement to equipment startup. Coordinate with Order Management, plant production, Logistics, contractors, services, and warranty groups throughout the project, serving as primary point of escalation for potential conflicts to avoid impact to the customer.