Supervisor, School Services (BCBA Certification Required) Intercare TherapySupervisor, School Services (BCBA Certification Required)Boston, MA$90,000–$100,000 / yearFull timeThe Supervisor works collaboratively within a multidisciplinary school-based team to maximize efficiency of service delivery, while providing supervision to the Program Manager, School Services aimed to advance development of skills and excellent customer service. Job Summary: The Supervisor of School Services provides case management oversight and direction designed to optimize access to curriculum and IEP goals and objectives, while supporting function-based behavior assessment and intervention planning.
Senior Veterinary Technician - Specialty Services Supervisor Tufts UniversitySenior Veterinary Technician - Specialty Services SupervisorN. Grafton, MassachusettsThe Senior Veterinary Technician utilizes exceptional verbal and written communication and interpersonal skills to provide coaching and mentorship to all team members and engenders a spirit of collegiality, collaboration, and teamwork both within the section and throughout the hospital. This position ensures that high-quality anesthesia support will be provided to all patients presented to the service as well as providing excellent internal customer service to clinicians, residents, interns, and students.
Supervisor, Access Services Babson CollegeSupervisor, Access ServicesMassachusettsKey responsibilities include directing circulation activities, including check-in/check-out, shelving, and inventory, and providing basic reference support; as well as ensuring accurate maintenance of collection records and usage data, supporting the overall organization and accessibility of library records. Directs and oversees student employees in utilizing the Library Services Platform (LSP) for all circulation operations, including patron registration, check-in/check-out, renewals, fine collection, and access to library materials.
Supervisor, Food Services Mass General BrighamSupervisor, Food ServicesBoston, MassachusettsOversees all functions of the Call Center including taking calls, placing orders, managing tickets for tray line, assisting with tray line functions, and delivering trays to patients off meal times. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.
Service Supervisor Atlantic Detroit Diesel AllisonService SupervisorMalborough, MassachusettsThis person will serve as a primary point of contact for commercial marine operators, helping manage service activity, support repair planning, and sell marine repair solutions while continuing to build technical knowledge of diesel engines and vessel applications. Demonstrated interest in growing into a larger role supporting commercial marine customers, expanding technical product knowledge, and helping drive service sales over time.
Customer Service Manager TransCore Partners LLCCustomer Service ManagerAuburn, MA$70,000–$90,000 / yearThe Manager coordinates processing and reporting activities with the Customer Care Supervisors to ensure that policy and procedure integrity is maintained and also manages all activities of Customer Care Operations, maintaining optimum service levels for E-ZPass MA and PAY BY PLATE MA (PBP) accounts. Coordinate daily activities that ensure Customer Care operations and its staff provide excellent customer service, supervises and supports all established policies and procedures and keeps TransCore management and MassDOT appraised of the status of Customer Care Center operations.
Food Service Supervisor - 660 Corp-Warren Towers C-Store AramarkFood Service Supervisor - 660 Corp-Warren Towers C-StoreBOSTON, MABENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Perform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program.
Food Service Supervisor - Assumption University Aramark Corp.Food Service Supervisor - Assumption UniversityWorcester, MA$25–$29 / hourBENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Perform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program.
Food Service Supervisor - Tewksbury Hospital Aramark Corp.Food Service Supervisor - Tewksbury HospitalTewksbury, MABENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Perform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program.
Food Service Supervisor - Boston University - West Campus Aramark Corp.Food Service Supervisor - Boston University - West CampusBoston, MA$28–$32 / hourBENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Perform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program.
Food Service Supervisor - Easton Public Schools Aramark Corp.Food Service Supervisor - Easton Public SchoolsNorth Easton, MA$25–$28 / hourBENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Perform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program.
Food Service Supervisor - Boston University - Starbucks 700 Aramark Corp.Food Service Supervisor - Boston University - Starbucks 700Boston, MA$27–$29 / hourBENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Perform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program.
Food Service Supervisor- Suffolk University Aramark Corp.Food Service Supervisor- Suffolk UniversityBoston, MA$28–$30 / hourBENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Perform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program.
Food Service Supervisor - Lesley University AramarkFood Service Supervisor - Lesley UniversityCambridge, MA$30–$35 / hourBENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Perform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program.
Customer Service Representative II Integrated Resources, IncCustomer Service Representative IIBillerica, MassachusettsFull timeAble to meet the challenges of a fast-paced, high-energy environment, while maintaining a strong level of professionalism.• Demonstrate strong interpersonal communication and written skills, proactive problem-solving skills, and the ability to multitask effectively.• Strong knowledge around Millipore's organizational structure, business practices and customer base.• Act as a role model of Millipore's values and best-in-class business practices.•
Customer Service Lead AmeriVetCustomer Service LeadSharon, MassachusettsAs both a Client Service Representative and Supervisor, you will serve as the first and last point of contact for our clients while guiding and supporting the reception team to ensure outstanding client and patient experiences. Are you a passionate veterinary receptionist ready to grow your leadership skills and help develop a strong, motivated reception team?
CSC Licensed Service Supervisor Xbridge LtdCSC Licensed Service SupervisorBoston, MA$67,000–$110,600 / yearAt the core of Simply Business is our Customer Solutions Center (CSC) which houses our Licensed Insurance Agents who interact with current and prospective customers by guiding them through servicing the right coverage for small business owners. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.
Food Service Supervisor - Seasonal Flex Global Partners LPFood Service Supervisor - Seasonal FlexMA$17.66–$20.87 / hourOversee the preparation and serving/merchandising of deli/ food service items, which includes items such as breakfast, lunch and dinner entrees, fried foods, pizzas, prepared salads, soups, soups, sandwiches, roller grill items, hot and cold beverages and snack items. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors.
Food Service Supervisor Global Partners LPFood Service SupervisorThompson, CT$19.10–$22.31 / hourOversee the preparation and serving/merchandising of deli/ food service items, which includes items such as breakfast, lunch and dinner entrees, fried foods, pizzas, prepared salads, soups, soups, sandwiches, roller grill items, hot and cold beverages and snack items. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors.
Food Service Supervisor - Alltown Global Partners LPFood Service Supervisor - AlltownLeominster, MA$17.66–$20.87 / hourOversee the preparation and serving/merchandising of deli/ food service items, which includes items such as breakfast, lunch and dinner entrees, fried foods, pizzas, prepared salads, soups, soups, sandwiches, roller grill items, hot and cold beverages and snack items. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors.
Service Supervisor - CORE and CAT 41 Necessary Braman Termite & Pest EliminationService Supervisor - CORE and CAT 41 NecessaryLowell, Massachusetts$55,000–$65,000 / yearCompany vehicle provided) This role combines leadership, operations, and field support — ideal for someone with pest control experience who enjoys coaching others and solving problems in real time. Based out of our Waltham office, responsible for parts of Boston, as far north as Newburyport and as far west as Framingham.
Customer Service Associate Laundry CapitalCustomer Service AssociateLawrence, MassachusettsRemote$15–$15.50The essential functions of this position include: Store Cleanliness & Upkeep : Ensure the highest level of cleanliness is maintained inside and outside of the stores; informs supervisor when janitorial items are running low; continually walks the floor picking up debris, emptying trash containers, checking bathrooms and performing other cleaning duties as required. Retail : Can accurately utilize the cash register or point of sale computer; has a thorough knowledge of the products sold and what they are used for; encourages customers to purchase additional items; ensures retail items are neatly stocked at all times.
Customer Service Team Leader (Front End Support Manager) Whole Foods Market IncCustomer Service Team Leader (Front End Support Manager)Hingham, MA$23.60–$42.50 / hourMaintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level.
Retail Services Experience Supervisor Best BuyRetail Services Experience SupervisorBurlington, MassachusettsAs the Retail Services Experience Supervisor, you'll be responsible for the operations and customer experience related to Geek Squad services for computer and cellphone repair and car electronics installations at the Best Buy store. In partnership with your General Manager and Services Experience Manager, you'll identify opportunities, implement plans and drive priorities to provide best-in-class employee and customer experiences.
Medical Screener - Reception Technician (Customer Service) CSL PlasmaMedical Screener - Reception Technician (Customer Service)Woonsocket, Rhode IslandThe screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.
Retail Merchandising Specialist Winston RetailRetail Merchandising SpecialistErie, PA$19–$22 / hourContractorJob Title: Retail Merchandising Specialist Location: Erie, Pa Job Type: Independent Contractor Pay: $19-$22 per hour (rate based on market and relevant experience) Expected Hours: Varies, Project-Based Job Overview: Winston Retail is seeking a passionate, detail-driven apparel merchandiser to bring fashion to life at the store level. Manage monthly scheduling to ensure store visits and merchandising deliverables are completed by assigned deadlines, demonstrating strong time management and accountability.
Specialty Services Technician Supervisor - Angell West - 10k Sign on Bonus MSPCA - AngellSpecialty Services Technician Supervisor - Angell West - 10k Sign on BonusWaltham, MA$35–$39 / hourPart timeIn this vital leadership role we are seeking applicants who show strong ability in interpersonal and decision making skills, who has a collaborative working style and loves teaching in a positive, patient and dynamic manner. Working for a non-profit veterinary hospital that clearly delivers on its mission of advancing the health and welfare of animals adds a wonderful dimension to delivering high quality care.
Customer Service Representative Reily Foods CompanyCustomer Service RepresentativeMalden, MAFosters strong customer relationships by proactively contacting customers daily to ensure timely execution of order fulfillment, communicating the status of orders, and developing an in-depth understanding of our customers' expectations. This person must be knowledgeable of our product lines and will be responsible for entering customer orders, providing status updates and responding to customer inquiries and issues with a high level of integrity.
Supervisor, Food Services Brigham and Women's HospitalSupervisor, Food ServicesBoston, MA$27.95–$40.70 / hourOversees all functions of the Call Center including taking calls, placing orders, managing tickets for tray line, assisting with tray line functions, and delivering trays to patients off meal times. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.
Overnight Service Supervisor Filta - Melrose, MA - Altamont AveOvernight Service SupervisorWoburn, MA$64,000–$68,000 / yearFull timeYou'll thrive in this role if: you've led a team in a fast-paced, hands-on environment and enjoyed it; you keep a consistent overnight schedule and protect your daytime sleep; you'd rather be on your feet leading than behind a desk; you've got a clean driving record; and you're happy to stay hands-on — lifting 75 lbs, working in hot kitchens, and jumping on a route when the crew needs you. - Supervise fryer management — oil filtration, fryer cleaning, and oil recycling — and commercial-kitchen deep cleaning: equipment, floors, walls, ceilings, walk-in fridges/freezers, and drains (FiltaCool for walk-ins, FiltaDrain for drains).
Customer Service Representative National Seating & MobilityCustomer Service RepresentativeWilmington, MassachusettsAt all levels, working at National Seating & Mobility provides the opportunity to directly impact our client’s lives by giving them self-reliance and independence. Takes the initiative to bring inquiries to a conclusion where at all possible, thereby avoiding return phone calls from the Branch Manager or other personnel.
Guest Service Supervisor - Seasonal Flex Global Partners LPGuest Service Supervisor - Seasonal FlexTownsend, MA$17.66–$20.87 / hourThe final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors. Job Summary: Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising staff and organizing and monitoring work processes directed by management.
Guest Service Supervisor Global Partners LPGuest Service SupervisorBridgewater, MA$18.89–$22.33 / hourThe final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors. Job Summary: Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising staff and organizing and monitoring work processes directed by management.
Customer Service / Winner''''s Circle Staff Dave & Buster's Entertainment IncCustomer Service / Winner''''s Circle StaffBraintree, MAMaintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
NewHR Shared Services Supervisor TJXHR Shared Services SupervisorMarlborough, Massachusetts$76,800–$97,900 / yearThe Human Resources Service Center Supervisor leads the daily operations of an assigned HR Service Center pod, ensuring associates receive timely, accurate, and high-quality support. Leveraging in-depth expertise in HR systems, health and welfare benefits, paid time off programs, and leave of absence policies, the supervisor serves as a key resource for complex and escalated associate concerns, providing guidance and final resolution when needed.
Retail Customer Service Store Specialist - Part Time Ocean State Job LotRetail Customer Service Store Specialist - Part TimeSaugus, MA$15.75–$16.75 / hourCompany Overview: Ocean State Job Lot ("OSJL" and "Company") is a leading $850+ million general merchandise retailer operating over 150 stores in the Northeast and a $75+ million shopping center business with OSJL as the anchor tenant in over 50% of its centers. This role handles customer service, processes complex point-of-sale transactions, and ensures the smooth operation and merchandising of assigned areas - all while adhering to Company policies and merchandising guidelines.
NewRetail Store Specialist - (Customer Service/Merchandising) - Part Time Ocean State Job LotRetail Store Specialist - (Customer Service/Merchandising) - Part TimeLeominster, MA$15.75–$16.75 / hourCompany Overview: Ocean State Job Lot ("OSJL" and "Company") is a leading $850+ million general merchandise retailer operating over 150 stores in the Northeast and a $75+ million shopping center business with OSJL as the anchor tenant in over 50% of its centers. This role handles customer service, processes complex point-of-sale transactions, and ensures the smooth operation and merchandising of assigned areas - all while adhering to Company policies and merchandising guidelines.
Retail Customer Service Store Specialist - Part Time (nights and weekends) Ocean State Job LotRetail Customer Service Store Specialist - Part Time (nights and weekends)North Reading, MA$15.75–$16.75 / hourCompany Overview: Ocean State Job Lot ("OSJL" and "Company") is a leading $850+ million general merchandise retailer operating over 150 stores in the Northeast and a $75+ million shopping center business with OSJL as the anchor tenant in over 50% of its centers. This role handles customer service, processes complex point-of-sale transactions, and ensures the smooth operation and merchandising of assigned areas - all while adhering to Company policies and merchandising guidelines.
Retail Customer Service Store Specialist-Part-Time (Nights and Weekends) Ocean State Job LotRetail Customer Service Store Specialist-Part-Time (Nights and Weekends)MA$15.75–$16.75 / hourCompany Overview: Ocean State Job Lot ("OSJL" and "Company") is a leading $850+ million general merchandise retailer operating over 150 stores in the Northeast and a $75+ million shopping center business with OSJL as the anchor tenant in over 50% of its centers. This role handles customer service, processes complex point-of-sale transactions, and ensures the smooth operation and merchandising of assigned areas - all while adhering to Company policies and merchandising guidelines.
Retail Customer Service Store Specialist-Part-Time Ocean State Job LotRetail Customer Service Store Specialist-Part-TimeAvon, MA$15.75–$16.75 / hourCompany Overview: Ocean State Job Lot ("OSJL" and "Company") is a leading $850+ million general merchandise retailer operating over 150 stores in the Northeast and a $75+ million shopping center business with OSJL as the anchor tenant in over 50% of its centers. This role handles customer service, processes complex point-of-sale transactions, and ensures the smooth operation and merchandising of assigned areas - all while adhering to Company policies and merchandising guidelines.
- Retail Store Specialist - (Customer Service/Merchandising) - Part Time Ocean State Job Lot- Retail Store Specialist - (Customer Service/Merchandising) - Part TimeSaugus, MA$15.75–$16.75 / hourCompany Overview: Ocean State Job Lot ("OSJL" and "Company") is a leading $850+ million general merchandise retailer operating over 150 stores in the Northeast and a $75+ million shopping center business with OSJL as the anchor tenant in over 50% of its centers. This role handles customer service, processes complex point-of-sale transactions, and ensures the smooth operation and merchandising of assigned areas - all while adhering to Company policies and merchandising guidelines.
Customer Service - Donor Support Technician CSL PlasmaCustomer Service - Donor Support TechnicianWoonsocket, Rhode IslandBy celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens · Required to wear Personal Protective Equipment while performing specific tasks or in certain areas.
Supervisor Environmental Services, Evenings Lahey Hospital and Medical CenterSupervisor Environmental Services, EveningsBeverly, MA$23–$30.95 / hourActual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Job Description: Essential responsibilities include but are not limited to: Adheres to WE CARE values when interacting with patients and colleagues to help improve patient satisfaction scores and colleague morale.
Supervisor, Custodial Services Massachusetts Institute of TechnologySupervisor, Custodial ServicesCambridge, MAmaintain data and analyze and produce reports on team progress, inventory, and customer feedback; routinely assess and adjust recycling program within area of responsibility; and carry out the directives of Custodial Services and the department. SUPERVISOR, CUSTODIAL SERVICES, Facilities, to provide supervision, resources, and direction to teams striving to achieve exceptionally high levels of environmental services, cleaning quality, and customer satisfaction.
Supervisor, Custodial Services Brandeis UniversitySupervisor, Custodial ServicesWaltham, Massachusetts$69.80–$79.50 / hourThe Supervisor, Custodial Services supervises custodial staff engaged in the cleaning and maintenance of university buildings and other related custodial services programs. Supervises and directs custodians, including head custodians, in the effective cleaning and maintaining of university buildings, including preparing facilities for special events.
Front End Service Team Supervisor Walmart IncFront End Service Team SupervisorMA$21–$34 / hourWhat you'll bringCashierSmile, greet, and thank customers with a positive attitudeStand for long periods of time while checking out customers quickly and accuratelyKeep your area clean and presentableAnswer customer questions and help them with their needsBe available to assist associates across the store as neededCart and JanitorialEnsure customers have a great first and last impressionGather carts from the parking lotOperate equipment to move carts from the parking lot to inside the storeClean restrooms, salesfloor, and parking lot as neededHave a positive attitude in all weather conditions.* Career areasBrandsResourcesAbout UsMilitaryFront End Service Team SupervisorHalifax, MAApply nowFront End Service Team SupervisorHalifax, MAApply nowFront End Service Team SupervisorHalifax, MAApply nowFront End Service Team SupervisorWM Supercenter #2128295 Plymouth StHalifax, MA 02338-1340CP-2128-9027Loading map.
NewFood Service Supervisor Global Montello Group CorpFood Service SupervisorNorth Oxford, Massachusetts$17.66–$20.87 / hourOversee the preparation and serving/merchandising of deli/ food service items, which includes items such as breakfast, lunch and dinner entrees, fried foods, pizzas, prepared salads, soups, soups, sandwiches, roller grill items, hot and cold beverages and snack items. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors.
Food Service Supervisor - Seasonal Flex Global Montello Group CorpFood Service Supervisor - Seasonal FlexTownsend, MassachusettsOversee the preparation and serving/merchandising of deli/ food service items, which includes items such as breakfast, lunch and dinner entrees, fried foods, pizzas, prepared salads, soups, soups, sandwiches, roller grill items, hot and cold beverages and snack items. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors.
Food Service Supervisor - Alltown Global Montello Group CorpFood Service Supervisor - AlltownLeominster, MassachusettsOversee the preparation and serving/merchandising of deli/ food service items, which includes items such as breakfast, lunch and dinner entrees, fried foods, pizzas, prepared salads, soups, soups, sandwiches, roller grill items, hot and cold beverages and snack items. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors.
Branch Manager PNC BankBranch ManagerEureka, MissouriPNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.