Desktop Support Specialist HTC Global Services IncDesktop Support SpecialistDallas, TXFull timeThis role requires a customer-service-focused professional who is patient, reliable, and enjoys solving end-user issues while supporting devices, equipment, and day-to-day IT operations. We are seeking a hands-on Desktop Support Technician to provide front-line onsite support for healthcare staff and end users.
NewCustomer Support Specialist - Bilingual UlineCustomer Support Specialist - BilingualDFW Airport, TX$26–$30 / hourUline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Learn: In-depth training helps you sharpen communication and problem-solving skills.
NewBusiness Operations Specialist PROLIM CorporationBusiness Operations SpecialistPlano, TXContractorThe candidate will be responsible for operational data tracking, headcount/resource tracking, stakeholder coordination, contract and financial support, task management, and maintaining data accuracy across systems. This role is an onsite Business Operations Specialist in Plano, TX supporting Account Managers with the day-to-day execution and coordination of customer projects.
NewSenior Paralegal / Contracts Specialist JobotSenior Paralegal / Contracts SpecialistPlano, TX$90,000–$120,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. You'll support a flat, high-performing legal team working across commercial contracts, real estate, finance, power transactions, and international matters in one of the hottest sectors in tech.
Data Analyst IV/ Data Scientist AI/ML Specialist TeleWorld SolutionsData Analyst IV/ Data Scientist AI/ML SpecialistPlano, TXContractorProgramming experience: Python & Spark (preferred) and/or other languages such as R, SQL, Hive, Spark, Javascript, Visual Basic, C++, shell scripting in a linux or IDE environment such as VSCODE, Jupyter, RStudio, etc.• Cloud Development Experience – AWS/Azure/Google utilizing cloud providers such as Databricks or Snowflake• Machine learning expertise: GLM Regression (Linear, Logistic, Multinomial), Decision Tree (including Boosted Trees, Random Forest), kMeans/Hierarchical Clustering, Principle Component Analysis, t-SNE, Neural Networks such as transformers and auto-encoders, Bayesian Regression, and Times Series Modeling.• Experience using data with high-volume (1TB+) & high-dimensionality (500+ variables per schema), especially within a big data framework (HaDoop, Citus, MongoDB, etc).• You will utilize skills to query databases to extract data, use skills in Python or R to analyze data such that you can identify 4G/5G network infrastructure and performance issues and build prediction models, ad-hoc tools, and dashboards to communicate your findings with your team and peers.
NewSenior Specialist, Antenna Design Electrical Engineer L3Harris TechnologiesSenior Specialist, Antenna Design Electrical EngineerRockwall, TXOur team has State-of-the-Art design tools validated with real hardware prototypes including CST Design Studio Antenna Modeling Software, Circuit Board design software, MATLAB software, SolidWorks software, and a PCB Laser that produces multiple same-day iterations of antenna designs. Experience with design and analysis of antenna performance (gain, bandwidth, polarization, directivity, efficiency, etc.), RF Link Budgets and cascade analysis (gain, noise figure, linearity, noise power, etc.), S-parameters, matching networks, filtering (bandwidth, types, implementations, etc.).
NewLegal AR and Collections Specialist JobotLegal AR and Collections SpecialistDallas, TX$60,000–$85,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
NewSpecialist, Electrical Engineer L3Harris TechnologiesSpecialist, Electrical EngineerGreenville, TXDesigns can include development of Avionics Systems, RF, LAN, Data Processing, Sensor Systems, Power Distribution Systems, Electrical Loads analysis, Load shedding scheme to name a few, along with the opportunity to support testing and integration of systems on the aircraft. Engineer will be responsible for research, systems integration, preparation of engineering drawings, and coordination of design activities with Systems Engineering, Manufacturing, and Production to ensure that designs meet requirements at minimum cost.
New(DoW SkillBridge), Systems Engineering Specialist, RC-135 Mission System Operator L3Harris Technologies(DoW SkillBridge), Systems Engineering Specialist, RC-135 Mission System OperatorGreenville, TXTO BE ELIGIBLE FOR DOD SKILLBRIDGE JOB OPPORTUNITES YOU MUST BE AN ACTIVE MEMBER OF THE U.S. MILITARY WITH 180 DAYS OF SERVICE OR FEWER REMAINING PRIOR TO YOUR DATE OF SEPARATION AND HAVE AT LEAST 180 CONTINUOUS DAYS OF ACTIVE SERVICE . We will provide service members with valuable civilian work experience through industry specific training, certifications and on the job experience during their DoD SkillBridge internship to help them ready themselves for their next mission.
NewSenior Specialist, Electrical Engineer - Power Lead L3Harris TechnologiesSenior Specialist, Electrical Engineer - Power LeadGreenville, TXEngineer will be responsible for research, systems integration, preparation of engineering drawings, and coordination of design activities with Systems Engineering, Manufacturing, and Production to ensure that designs meet requirements at minimum cost. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
NewSr. Specialist, Mechanical Engineering (Design) L3Harris TechnologiesSr. Specialist, Mechanical Engineering (Design)Plano, TXResponsible for research, development of layouts, preparation of engineering drawings, and coordination of design activities with Tooling, Flight Sciences, Manufacturing, and Production to ensure that designs meet requirements at minimum cost. Mechanical Engineering Specialist is responsible for participating in the design of detail parts, assemblies, and installations for aircraft structures, mission equipment installations, and mechanical systems installations.
NewSpecialist, Mechanical Engineer (Design) L3Harris TechnologiesSpecialist, Mechanical Engineer (Design)Plano, TXResponsible for research, development of layouts, preparation of engineering drawings, and coordination of design activities with Tooling, Flight Sciences, Manufacturing, and Production to ensure that designs meet requirements at minimum cost. The Mechanical Engineering Specialist will be responsible for participating in the design of detail parts, assemblies, and installations for aircraft structures, mission equipment installations, and mechanical systems installations.
NewLead Generation Specialist JobotLead Generation SpecialistAddison, TX$70,000–$80,000 / yearResponsibilities: Generate and qualify new business opportunities that build a pipeline aligned to growth and revenue targets in specific markets and industries; Research and identify prospective customers within target industries, including retail, logistics, utilities, and commercial property. Work closely with the Business Development team to ensure a seamless handoff of qualified opportunities; Engage with Business Development Managers to ensure qualified opportunities are transitioned with complete and accurate context, and expectations are communicated and issues clarified.
NewGEO SPECIALIST - Contract TalentBurst, Inc.GEO SPECIALIST - ContractPlano, TX$50–$75 / hourExecute GEO content improvements in Contentful CMS — restructuring PDPs, adding AI-optimized FAQs, converting table-based content to crawlable HTML, and ensuring content freshness (AI engines heavily favour content less than 90 days old). Monitor clients AI citation share and brand presence using Brandlight and comparable tools; translate findings into prioritized content actions, continuously refining strategies as AI search behaviour and best practices evolve — this is a new discipline and the playbook is still being written.
NewSpecialist, Software Engineer 3 1 L3Harris TechnologiesSpecialist, Software Engineer 3 1Greenville, TXThe ideal candidate has experience in object-oriented software development using C++, is comfortable working with scripting languages such as Python and Bash, and thrives in a collaborative Agile development setting. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
NewLead Specialist, Oracle Technical KPMGLead Specialist, Oracle TechnicalDallas, TXCollaborate with cross-functional and offshore teams, gather requirements via KPMG templates, configure, test, support User Acceptance Testing (UAT), perform migrations, conduct release testing, and support interface and integration testing while utilizing ServiceNow for ticketing and documentation. Ability to work closely with mixed teams including project managers, technical consultants (onshore and offshore), and clients to deploy and operate technology solutions, identify issues, and execute multi-step resolution approaches.
NewAWS Migration Specialist Vaco LLCAWS Migration SpecialistAddison, TXRemote$80–$120 / hourThe AWS Migration Specialist will support a fast-paced cloud migration initiative, focusing on executing AWS-to-AWS and OnPrem-to-AWS migrations, administering core AWS infrastructure, and ensuring secure, reliable connectivity across cloud environments. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.
NewAppeals and Grievance Specialist II \ Contract9 - Contract TalentBurst, Inc.Appeals and Grievance Specialist II \ Contract9 - ContractIrving, TX$30–$33 / hourAnalyzes grievance and appeals data and develops tracking and trending reports at prescribed frequencies for the explicit purpose of identifying and communicating trended root causes of member and provider dissatisfaction. Recommends process improvements to pertinent departments within the organization in order to achieve member and provider satisfaction and/or operational effectiveness and efficiencies which contribute to maximum Medicare STAR ratings.
NewLead Specialist, Oracle EBS RTR Lead KPMGLead Specialist, Oracle EBS RTR LeadDallas, TXOversee client delivery by providing timely and accuratereporting and creating and delivering insights to clients with Key PerformanceIndicators (KPI) and Service Level Agreements (SLAs); deliver weekly andmonthly status reports and performance reports; develop and distributeoperational performance reports and analytics to applicable stakeholders;troubleshoot and provide solutions to complex Oracle and Client processes. Capability to work independently and take ownership of andcomplete relatively complex tasks, effectively using available resources, asneeded, with minimal guidance; ability to work well as part of a mixed teamincluding, project managers and technical consultants, client personnel (bothon and offshore).
NewLead Specialist, Oracle SCM KPMGLead Specialist, Oracle SCMDallas, TXOversee client delivery by providing timely and accurate reporting and creating and delivering insights to clients with Key Performance Indicators (KPI) and Service Level Agreements (SLAs); deliver weekly and monthly status reports and performance reports; develop and distribute operational performance reports and analytics to applicable stakeholders; troubleshoot and provide solutions to complex Oracle and Client processes. Responsibilities: Collaborate with industry or business subject area professionals, software engineers and technical leadership as part of a dynamic, distributed, and fast paced managed services team to manage day-to-day operations of cloud-based platform applications specifically Supply Chain Management (SCM).
NewLead Specialist, Oracle EPM KPMGLead Specialist, Oracle EPMDallas, TX$152,475–$253,230 / yearManage work assignments and ticket progress in KPMG's ServiceNow environment, ensuring accurate documentation, communication, and timely updates to stakeholders; drive efficiency by continuously improving business process and task automation; support multiple clients simultaneously by prioritizing service requests, maintaining SLAs, and applying ITIL aligned service management practices. Ability to work closely with a mixed team including project managers, technical consultants (both on and offshore) and clients to deploy and operate technology solutions, including the ability to identify a problem and enact a multi-step approach to research the cause and resolve.
NewProperty Claims Adjuster Specialist - Field USAAProperty Claims Adjuster Specialist - FieldDallas, TX$69,920–$133,620 / yearProactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.
NewLead Specialist, IAM, Saviynt KPMGLead Specialist, IAM, SaviyntDallas, TX$114,095–$268,180 / yearStrong hands-on experience with IAM platforms such as Saviynt and CyberArk (preferred); additional experience with SailPoint, Ping, or Okta, along with proficiency in Python, PowerShell, Java, or JavaScript, and integration technologies (REST, SOAP, SAML, OAuth, OIDC, LDAP). If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.
NewERP Specialist - Infor ERP (Entry Level) CHRISTUS HealthERP Specialist - Infor ERP (Entry Level)Irving, TXCollaborate and build proactive, positive relations with peers, managers, and cross-functional teams to ensure that consistency within defined processes is maintained; help determine best practices; and work efficiently. The ideal candidate will have background in one of the ERP system areas - Finance, Supply Chain Management, Human Resources, Timekeeping and Scheduling, or Information Systems - and be able to work independently and as part of a team.
NewSpecialist Director, Managed Security Testing KPMGSpecialist Director, Managed Security TestingDallas, TX$169,005–$370,530 / yearIf you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation.
NewTOPS - Community Manager Specialist Asset Living Corporate TeamTOPS - Community Manager SpecialistDallas, TXAsset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. . This position provides short-term (1–90 day) on-site operational leadership to communities experiencing staffing transitions, vacancies, new acquisitions, performance needs, or stabilization efforts.
NewProfound Platform Specialist US Tech Solutions, Inc.Profound Platform SpecialistFrisco, TXRemoteUS Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. Support customer conversation analytics and integrations with Salesforce CRM and related enterprise platforms.
NewSenior Specialist, IAM, SailPoint KPMGSenior Specialist, IAM, SailPointDallas, TX$95,855–$208,265 / yearMinimum three years of recent experience in Identity and Access Management (IAM) with minimum one year of recent experience in Incident Management, Problem Management, Service Request Fulfillment, and the IAM domain within an Information Technology Infrastructure Library (ITIL) managed services context. Proven ability to diagnose and resolve issues within prescribed timelines, maintaining service levels and restoring normal operations; familiarity with Okta, Ping Identity, Hitachi Password Manager, Microsoft Azure AD, Microsoft AD, and CyberArk is advantageous.
NewRepair Specialist SafeliteRepair SpecialistDallas, TXLearn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders. • Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology.
Health Screener Biolife Plasma ServicesHealth ScreenerDallas, TX$23.85–$32.79 / hourThe actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE). .
Community Services Technical Support Specialist OpenGovCommunity Services Technical Support SpecialistDallas, Texas$52,000–$60,000 / yearProvide customer technical support via omnichannel interactions in order to achieve key performance goals, ensuring customer interactions are addressed in a timely and accurate manner and meeting or exceeding service levels. The ideal candidate should possess a technical degree (Computer Science degree preferred), be energized by analytical problem solving, and be interested in learning about and using AI to solve complex problems.
Administrative Services Technical Support Specialist OpenGovAdministrative Services Technical Support SpecialistDallas, Texas$52,000–$60,000 / yearProvide customer technical support via omnichannel interactions in order to achieve key performance goals, ensuring customer interactions are addressed in a timely and accurate manner and meeting or exceeding service levels. The ideal candidate should possess a technical degree (Computer Science degree preferred), be energized by analytical problem solving, and be interested in learning about and using AI to solve complex problems.
Administrative Services Technical Support Specialist OpenGov, Inc.Administrative Services Technical Support SpecialistDallas, TX$52,000–$60,000 / yearResponsibilities: Provide customer technical support via omnichannel interactions in order to achieve key performance goals, ensuring customer interactions are addressed in a timely and accurate manner and meeting or exceeding service levels. Requirements and Preferred Experience: Experience in working with/troubleshooting: Data Management, ETLWorks pipeline, API data failures, CSS Coding, and/or AP Invoicing, Utility Billing, Budgeting or Procurement Products/Software.
Community Services Technical Support Specialist OpenGov, Inc.Community Services Technical Support SpecialistDallas, TX$52,000–$60,000 / yearRequirements and Preferred Experience: Experience in working with/troubleshooting: SQL and Data Management, GIS, ETLWorks pipeline, API data failures Ability to build strong interpersonal, written and verbal communication skills required. Responsibilities: Provide customer technical support via omnichannel interactions in order to achieve key performance goals, ensuring customer interactions are addressed in a timely and accurate manner and meeting or exceeding service levels.
System Reliability & Support Specialist Sr. - Production Support The PNC Financial Services Group IncSystem Reliability & Support Specialist Sr. - Production SupportDallas, TX$75,000–$137,500 / yearIn addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
System Reliability & Support Specialist - Production Support The PNC Financial Services Group IncSystem Reliability & Support Specialist - Production SupportFarmers Branch, TX$63,750–$116,875 / yearIn addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
HVAC Tier II Technical Support Specialist LGHVAC Tier II Technical Support SpecialistFarmers Branch, TexasOur salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. As a key escalation point for Tier 1 agents, you’ll collaborate across departments to ensure timely and accurate solutions, while contributing to continuous improvement and customer satisfaction.
Technical Support Specialist Weekday AITechnical Support SpecialistAllen, TexasWe are looking for a Technical Support Specialist II who possesses strong expertise in networking, Linux, Windows Server, and troubleshooting to deliver high-level technical support in a dynamic, fast-paced environment. Diagnose and resolve issues related to hardware, software, networking, VPN, VLAN, TCP/IP, DHCP, and WiFi.
HVAC Tier II Technical Support Specialist LG ElectronicsHVAC Tier II Technical Support SpecialistFarmers Branch, Texas$65,000–$75,000 / yearOur salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. As a key escalation point for Tier 1 agents, you’ll collaborate across departments to ensure timely and accurate solutions, while contributing to continuous improvement and customer satisfaction.
Ecosystem Technical Support Specialist (Hybrid) Motorola Solutions IncEcosystem Technical Support Specialist (Hybrid)Allen, TX$55,000–$65,000 / yearThis position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. Help to ensure all tiers of technical support are informed of product enhancements by working closely with development teams to share vital platform insights.
Part Time Technical Support Specialist Seyfarth Shaw LLPPart Time Technical Support SpecialistDallas, TexasPart timeYou’ll also be responsible for building and maintaining positive and proactive service relationships within TSG and with firm customers through project team membership, proactive incident and problem resolution, teamwork, and effective communication. More About Seyfarth: With more than 1000 lawyers across 17 offices, Seyfarth Shaw LLP provides advisory, litigation, and transactional legal services to clients worldwide.
RTS Sr Technical Support Specialist. Thermo Fisher Scientific IncRTS Sr Technical Support Specialist.Allen, TX$49.58–$74.38 / hourWe provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy.
IS Services & Support Support Specialist Turner Construction CoIS Services & Support Support SpecialistDallas, TXEssential Duties & Key Responsibilities: Assist with providing professional Information Services (IS) technical support services for local and remote users within assigned location and/or region, and perform occasional Service Desk rotation: Perform Tier 1&2 support services, system maintenance, installation, and resolve basic network technical problems, and other systems issues. Position Description: Assist with providing support services for Information Services (IS) technology and end-user related issues locally or regionally.
Remote Technical Support Specialist - Entry Level, No Degree Required NoGigiddyRemote Technical Support Specialist - Entry Level, No Degree RequiredDallas, TXRemote$15–$18 / hourIn this entry-level role, you will be the first point of contact for our users, providing expert technical assistance and ensuring a seamless experience for all. NoGigiddy is seeking enthusiastic and dedicated individuals to join our team as Technical Support Specialists.
Medical Support Specialist- EMT-P Biolife Plasma ServicesMedical Support Specialist- EMT-PMcKinney, TX$25.60–$35.20 / hourThe actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE).
IT Support Specialist WorkwayIT Support SpecialistPlano, TX$65,000–$70,000 / yearRequired qualifications for the position include: Bachelor's degree in Information Technology or a related field, or at least 3 years of experience providing technical support for computers, networks, applications, and related technologies. Set up physical workstations at remote offices, including desktops, laptops, docking stations, monitors, and phones.
NewIT Support Specialist Blue Mountain LoansIT Support SpecialistDallas, TexasRemoteYoull troubleshoot software and hardware issues, maintain secure network connections, and ensure that our technology supports the business goals effectively. We offer a competitive and rewarding package designed to recognize your skills and support your success: Pay Rate: $45–$70 per hour (based on experience and availability).
Software Technical Support Specialist AviorSoftware Technical Support SpecialistIrving, Texas$42,000–$52,000In this role, you will work closely with senior developers and other team members to support, test, and maintain software applications. We are seeking a motivated and enthusiastic Entry-Level Technical Support Engineer to join our team.
IT Support Specialist Precision ResourcesIT Support SpecialistDallas, TX$50,000–$65,000 / yearFull timeEnsures computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers, and administration systems. We have become a strategic partner for Fortune 500 firms as well as small to medium sized companies because of the ability to quickly develop effective, customized solutions for time-sensitive initiatives for our clients.
Help Desk Support Specialist Duraserv CorpHelp Desk Support SpecialistCoppell, TXAs a Help Desk Support Specialist, you own Tier II end-user support across Windows OS, Microsoft Azure, Office 365, and Dynamics 365 - plus Azure VM management, networking troubleshooting, new user onboarding, and technical documentation. DuraServ is looking for a technically sharp Help Desk Support Specialist who resolves escalated issues fast, documents everything clean, and keeps the Microsoft stack running without friction.