The ideal candidate will have strong communication skills, experience handling customer accounts, and the ability to resolve payment issues while maintaining positive customer relationships. We are seeking a detail-oriented and results-driven Collections Specialist to manage customer accounts, reduce outstanding receivables, and support overall cash flow objectives.
p>The Plant Health Care Team are specialists dedicated to inspecting plant material, identifying problems, and ethically treating or preventing the many problems that trees and shrubs may face. Through our comprehensive tree, shrub, and lawn care we work hard to make sure our discerning customers have attractive, healthy and cared-for green spaces to enjoy.
What this job involves: The Strategic Sourcing Specialist serves as the dedicated category manager for Integrated Facilities Management (IFM) services supporting a specific client account, with complete accountability for category strategy, supplier management, and sourcing execution. What your day-to-day will look like: Serve as the primary subject matter expert and procurement authority for the assigned IFM category, owning end-to-end strategy, sourcing approach, supplier management, and governance while driving value creation and continuous improvement.
You will handle inbound customer calls, troubleshoot complex technical issues, coordinate with field technicians when on-site support is required, and ensure that every interaction contributes to a positive and efficient customer experience. Work closely with a team of fellow Technical Support Specialists, actively assisting team members, sharing knowledge, and contributing to a collaborative, high-performance support environment.
Additional responsibilities include handling Customer requests such as coding scripts to perform complex data updates, loads and requests;, writing coding and delivering complex custom queries and reports;, assisting software development staff in testing new versions of the software;, and providing in-depth analysis of issues and error reports for development staff. Expert analytical and problem-solving skills and a broad understanding of STERIS software are required to independently troubleshoot problems related to software, including internal software issues and external factors such as printers, networking, and configurations of servers and databases.
p>From our headquarters in Chicago's Fulton Market, our team builds award-winning trading platforms, produces live financial education content daily, and creates technology that makes complex markets accessible. You will assist traders via phone, email, and chat with everything from basic website navigation and software installation to complex troubleshooting of hardware, operating system, and connectivity issues across multiple platforms (desktop, web, mobile).
p>The Audiology Technical Support Specialist is responsible for providing expert-level support to customers by troubleshooting, fitting, and recommending hearing solutions.
p>This role requires extensive application experience, strong product knowledge, exceptional problem-solving ability, influence, and outstanding customer service and technical skills to ensure that technical issues are identified and resolved quickly and effectively. They will provide frontline support via phone and email, using technical expertise, documentation, and hands-on product experience to guide customers through troubleshooting, identify root causes, and recommend corrective actions.
Required Skills: Application Management, Database Management, Project Management, Requirements Gathering, Software Development, Software Development Life Cycle (SDLC), Structured Query Language (SQL), System Implementations, Systems Analysis, Technical Support. The Application Analyst will engage with customers through frequent phone and email communications, necessitating strong customer service skills and an understanding of SQL, network and Windows platforms, and strengthening Relativity knowledge.