table class="MsoTableGrid" style="width:751px;border-collapse:collapse;border:none">Technical Support & Troubleshooting- Provide IT support for Microsoft core business applications, operating systems, and cloud services. The Computer Systems Support Specialist supports and resolves issues related to workstations, printers, servers, networks, Microsoft 365, and vendor-specific hardware and software.
This role involves analyzing technical and data-related inquiries received through the ticketing system to provide direct solutions or collaborating with global product and technology teams to deliver accurate resolutions to clients. - Issue Management & Escalation:
- Identify complex technical problems or data discrepancies and escalate them to internal Product & Operations teams or the global technical support team, while tracking the progress.
Oakbrook Terrace, Illinois2 days ago For a complete overview of our benefits package, please visit our Joint Commission Career Page . Overview: As part of the JCR customer technical support team, this position is designed to provide application technical support for Health Care Organization facing applications, while delivering high-quality customer experience, driving overall client satisfaction. You’ll become an expert in PerkSpot’s tools and website, while constantly interacting with PerkSpot customers and internal teams to ensure that we are offering the best possible support to our client partners and their employees. Every dollar saved is a step closer to the life you envision—one that’s rich in memories, secure in planning, and full of everyday wins that bring joy and fulfillment. Carol Stream, IL5 days ago li>Process customer complaints and escalation requests related to technical findings (field-oriented) and report such information as a critical component of our regular escalation meetings / activities. - Act as an escalation resource for issues Field Engineers are unable to solve; completing a root-cause analysis and recommend follow-up actions.
Carol Stream, IL8 days ago li>Process customer complaints and escalation requests related to technical findings (field-oriented) and report such information as a critical component of our regular escalation meetings / activities. - Act as an escalation resource for issues Field Engineers are unable to solve; completing a root-cause analysis and recommend follow-up actions.
Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston. Chicago, Florida22 days ago div>The expected compensation range for this position is displayed in accordance with the Massachusetts Pay Transparency Act Massachusetts Pay Transparency Act . The expected compensation range for this position is displayed in accordance with the State of Illinois Pay Transparency Act, As the company continues to grow, they are looking to bring on an IT Support Specialist to support internal users and keep day-to-day operations running smoothly. We’re partnering with a family-owned manufacturer of advanced water chiller systems known for its stability, strong culture, and long-tenured employees. This service-oriented position supports both sales and administrative functions, helping to drive business success and enhance customer experience. As a National Business Support Specialist, you will play a vital role in ensuring the smooth operation of our sales offices nationwide. This role is responsible for troubleshooting system issues, resolving support requests, documenting solutions, and coordinating with Product, Engineering, and Operations teams to ensure reliable system performance and positive user experiences. The Cleveland corporate office follows a hybrid work model that requires employees to be in the corporate office at least four days per week to foster collaboration, innovation, and team celebration. Chicago, Illinois9 days ago In this role, you’ll report directly to the IT Manager and serve as a key partner for both our in-office and remote employees — handling everything from hardware and software troubleshooting to SaaS account management, identity and access controls, and endpoint security. - Administer and support core SaaS tools including Jamf, Okta, Google Workspace, Slack, Zoom, Zendesk, and Glean.
Rolling Meadows, IL30+ days ago p>Who We Are: As the largest global pure play sustainability consultancy, we partner with the worlds leading organizations, creating innovative solutions to sustainability challenges and unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations. An employees pay position within this range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. Carol Stream, Illinois6 days ago p style="text-align:inherit"/>- Product technical support to include the following product lines-Metal Detection, X-Ray and Checkweighing.
- Process customer complaints and escalation requests related to technical findings (field-oriented) and report such information as a critical component of our regular escalation meetings / activities.
Deerfield, IL30+ days ago Uses established knowledge bases, SOPs, and troubleshooting workflows to identify root causes, resolve issues efficiently, and ensure safe and effective device use in clinical environments. Working knowledge of Windows operating systems, server administration, remote desktop support, user permissions, TCP/IP networking, and basic database concepts. p>As an Inside Service Technician (also known as a Tech Wizard), you will directly communicate with end users and field technicians to provide technical support over the phone and/or via email to assist in repairs on warranty and non-warranty cold side foodservice equipment! As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. li>Minimum 1-year management and supervisory experience in a hospice or home health agency, or equivalent education; Minimum 3-years' experience in hospice, home health, general medical surgery, oncology or patient population specific nursing. As a Regional Clinical Support Specialist DCO, you will have the ability to work at the top of your licensure while working one-on-one with your clients to provide them with customized care. li>Perform data entry/verification in designated student accountability databases (e.g., PowerApp Learning Site database) and housing systems (e.g., EMH), as required. KBR's Mission Engineering Division delivers complex technical solutions and expert support to the U.S. Department of War, specializing in modeling and simulation, cyber transformation, air vehicle mission integration, and lifecycle support. This position helps Divinity School faculty and staff select, use, replace, and make better use of their computing devices and helps faculty, staff, student workers, and visiting presenters use AV technology in Swift Hall, ensuring smooth and reliable daily technology use across the organization. Self-starter, able to work independently with minimal supervision and guidance; possess a self-motivated disposition; identify opportunities for improvement, recommend effective changes, and follow through tasks and issues to resolution and completion. Schaumburg, IL28 days ago p>As a Partner Support Specialist, your #1 goal is to help partners with mutual ADP clients with 50 - 999 employees You will serve as a front-line resource for resolving partner challenges, including issue resolution, answering questions, and guiding users through ADP technology solutions. Learn more about Client Services at ADP: https://adp.careers/Client_Services_Videos. The successful candidate will lead the resolution of complex product issues while ensuring dealers are fully equipped to support Brandt Hydrovac Trucks through strong service capability, appropriate parts readiness, and effective warranty practices. This is a hands-on, independent role requiring extensive travel and close collaboration with dealers and internal teams to drive product support performance, customer satisfaction, and continuous improvement. p>The Teaching Support Specialist works alongside a team of professional staff within the Department of Physics to maintain, operate, and improve instructional laboratory spaces and experiments, and to train graduate laboratory tutors to work safely and teach effectively. The Teaching Support Specialist contributes to and implements improvements for teaching laboratories, including designing and improving lecture demonstrations and developing laboratory manuals. As an Inside Service Technician (also known as a Tech Wizard), you will directly communicate with end users and field technicians to provide technical support over the phone and/or via email to assist in repairs on warranty and non-warranty cold side foodservice equipment! As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. Chicago, Illinois30+ days ago As the first point of contact for our clients, you will play a crucial role in ensuring a seamless user experience and delivering best-in-class support for our financial technology products and services. Key Responsibilities- Serve as the primary contact for clients via ticketing, phone, and live chat, addressing inquiries, troubleshooting technical issues, and guiding users through platform features.
Restoration contractors across North America rely on Albi to manage water, fire, and mold mitigation jobs, reconstruction projects, accounting integrations, and field documentation. You will serve as a primary point of contact for inbound customer inquiries, triage and document product issues for our engineering team, and contribute to the ongoing improvement of our customer-facing and internal documentation. ul>- Performs moderately complex technical functions in support of audio visual and video teleconferencing infrastructure such as set up, operation, maintenance, configuration, modification, functionality enhancement, circuit testing, calibration and troubleshooting of components and systems.
- Test new software releases for audio visual and video teleconferencing devices to ensure interoperability with existing infrastructure; supports monthly maintenance window activities.
p dir="ltr">This position plays a key role in maintaining secure systems, supporting PII/data privacy compliance, and delivering a reliable user experience across office and field environments. Troubleshoot and resolve basic hardware, software, network, and device issues (PCs, laptops, mobile devices, printers). The successful candidate will lead the resolution of complex product issues while ensuring dealers are fully equipped to support Brandt Hydrovac Trucks through strong service capability, appropriate parts readiness, and effective warranty practices. This is a hands-on, independent role requiring extensive travel and close collaboration with dealers and internal teams to drive product support performance, customer satisfaction, and continuous improvement. This includes working with university stakeholders to design, purchase, configure, and distribute assets to meet business objectives; tagging, managing, and decommissioning assets over their lifecycles; and provide quality workstation support to end users as requests/issues/problems are reported. The available benefits package for this position will include health, dental, vision, disability, and life insurance; paid vacation and holidays; paid medical/sick and parental leave; tuition benefits for the employee and dependents; pre-tax and flex spending accounts for commuting and dependent care; generous retirement savings options; and wellness programs. The available benefits package for this position will include health, dental, vision, disability, and life insurance; paid vacation and holidays; paid medical/sick and parental leave; tuition benefits for the employee and dependents; pre-tax and flex spending accounts for commuting and dependent care; generous retirement savings options; and wellness programs. For a comprehensive overview of available benefits, including eligibility details, visit us at https://www.northwestern.edu/hr/benefits/index.html to learn more.
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