NewInformation Technology Support Executive {Adobe Platform Support Engineer - L3 Support} Macpower Digital Assets Edge Private LimitedInformation Technology Support Executive {Adobe Platform Support Engineer - L3 Support}Harrison, NJ$57 / hourTo excel in this role, the ideal candidate should possess the following skills and expertise: Required Skills: Experience in managing large Adobe Sign solutions end-to-end , including integration and operation across multiple consoles. Main Tasks Perform L3 support , engaging with business users, other technology teams, Adobe, and Pharmaceutical's first- and second-level support partners for all Adobe products, with a focus on Sign and Acrobat.
Technical Support Engineer RedTech RecruitmentTechnical Support EngineerNew York, New YorkKeywords: Support Engineer / Technical Support Specialist / IT Support Engineer / Customer Support Engineer / Application Support Engineer / Software Support Engineer / Client Support Engineer / Systems Support Engineer / Service Desk Engineer / Helpdesk Engineer / Technical Solutions Engineer / IT Solutions Engineer / Product Support Engineer / Platform Support Engineer / Technology Support Engineer Python / Bash / 1st line / first line. An exciting opportunity for a Graduate or experienced technical support professional to join a market-leading, disruptive software company in New York as a Technical Product Support Engineer.
Technical Support Engineer ConsultNetTechnical Support EngineerWhite Plains, NYThe Technical Support Engineer will analyze and resolve end user (onsite and remote) hardware and software computer problems in a timely and accurate fashion. The Technical Support Engineer will also analyze and resolve software application issues and work closely with the Support Manager to ensure correct resolution.
Technical Support Engineer, Axon 911 AxonTechnical Support Engineer, Axon 911New York, NY$82,620–$129,000 / yearAt least 5+ years of experience as a Technical Support Engineer (Tier-2/Tier-3) or in a similar role within a SaaS, public safety, or mission-critical environment, with a demonstrated ability to collaborate cross-functionally, troubleshoot complex technical issues, and take strong ownership of customer outcomes and operational responsibilities. As a member of the Global Operations team, you will work directly with customers, partners, and cross-functional teams across Engineering and Customer Operations to support and maintain a complex SaaS infrastructure while adhering to strict SLAs.
Technical Support Engineer Verkada IncTechnical Support EngineerNew York City, NY$48–$54 / hourResponsibilities include troubleshooting complex customer environments, educating customers on system installation and configuration, collaborating with Engineers to identify and resolve bugs, providing crucial feedback to Product Management to drive product improvement, and creating knowledge base articles. We've got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation, more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more.
Technical Support Engineer, Axon 911 Axon Enterprise IncTechnical Support Engineer, Axon 911NY$79,470–$105,960 / yearAt least 5+ years of experience as a Technical Support Engineer (Tier-2/Tier-3) or in a similar role within a SaaS, public safety, or mission-critical environment, with a demonstrated ability to collaborate cross-functionally, troubleshoot complex technical issues, and take strong ownership of customer outcomes and operational responsibilities. As a member of the Global Operations team, you will work directly with customers, partners, and cross-functional teams across Engineering and Customer Operations to support and maintain a complex SaaS infrastructure while adhering to strict SLAs.
Technical Support Engineer (NYC) Recruiting From ScratchTechnical Support Engineer (NYC)New York, New YorkWe're representing a leading global provider of unified API solutions specializing in HR, ATS, and Payroll integrations. Provide technical support and solutions to clients, ensuring optimal use of the API platform.
Senior Technical Support Engineer in New York, New York - Full Time GDR DefenseSenior Technical Support Engineer in New York, New York - Full TimeNew York, NYGitHub Actions, Pylon, Slack, Firecracker, Docker, Linux, Ceph, CI/CD systems, distributed systems, AI/LLM tooling (Claude, MCP), CLI-based agents, bare-metal infrastructure. We are seeking a Senior Technical Support Engineer (5+ years' experience) to build a best-in-class technical support function from scratch at a rapidly scaling infrastructure startup.
Product Support Engineer Cooley LLPProduct Support EngineerNew York, NY$120,000–$175,000 / year4+ years directly applicable experience (e.g., application support engineer, technical support engineer, product support engineer, or quality assurance engineer) - Senior level candidates considered with 5+ years' experience with proven ability to operate at an elevated level in terms of scope of responsibility, judgement and autonomy. We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits.
Technical Support Engineer Dassault Systemes SETechnical Support EngineerIselin, NJ$79,500–$106,000 / yearCelebrating over 25 years of ground-breaking technological innovation across more than 38,000 trials and 12 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million registered users across approximately 2,300 customers trust Medidata's seamless, end-to-end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster.
Technical Support Engineer Premium Team Gong I.O LtdTechnical Support Engineer Premium TeamNew York City, NY$35–$50 / hourPowered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. You'll troubleshoot complex issues with a customer-first mindset, analyze root causes, and collaborate cross-functionally with engineering, product management, sales, and customer success teams to drive solutions.
Technical Support Engineer - University Graduate 2026 Verkada IncTechnical Support Engineer - University Graduate 2026New York City, NY$44–$54 / hourResponsibilities include troubleshooting complex customer environments, educating customers on system installation and configuration, collaborating with Engineers to identify and resolve bugs, providing crucial feedback to Product Management to drive product improvement, and creating knowledge base articles. We've got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation, more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more.
NewTechnical Support Engineer Medidata Solutions IncTechnical Support EngineerIselin, NJ$79,500–$106,000 / yearCelebrating over 25 years of ground-breaking technological innovation across more than 38,000 trials and 12 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million registered users across approximately 2,300 customers trust Medidata's seamless, end-to-end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster.
Technical Support Engineer, Electric Heating Danfoss A/STechnical Support Engineer, Electric HeatingNY$90,000–$105,000 / yearJob Title Technical Support Engineer Electric Heating Req ID 48081 Job Location Short New York USA Employment Type Full Time Segment Group Functions CEO Job Category Information Technology Work Location Type Remote. Your expertise will help increase specification rates, expand product adoption, and achieve sales targets while enabling customers to implement safe, efficient, and innovative heating solutions.
Support Engineer, U.S. Government Support GitLab IncSupport Engineer, U.S. Government SupportNYRemote$95,200–$160,800 / yearBeyond resolving individual cases, you'll help strengthen GitLab by improving documentation, support workflows, and institutional knowledge, ensuring that lessons learned in highly regulated environments benefit the broader platform; all while working in a fully remote, highly collaborative environment built on trust, autonomy, and shared ownership. You will trace issues across infrastructure, application, and code paths to identify root causes, recommend mitigations, and drive durable fixes; frequently partnering with GitLab Product, Development, and Infrastructure teams to ensure outcomes that meet both mission and platform reliability requirements.
Technical Support Engineer II Federato Technologies IncTechnical Support Engineer IINY$100,000–$130,000 / yearFrom the moment a submission hits an underwriter's inbox, AI is put to work, triaging submissions with a focus on high-appetite business, delivering real-time feedback on the portfolio, and consolidating workflows into a single proven system. The Level 2 Support engineer contributes to this mission by taking escalations from L1 or from the ticket queue, resolving moderately complex issues, and strengthening our internal knowledge base.
Technical Support Engineer Cellebrite DI LtdTechnical Support EngineerParsippany, NJThousands of public safety organizations, intelligence agencies and businesses rely on Cellebrite's digital forensic and investigative solutions-available via cloud, on-premises and hybrid deployments-to close cases faster and safeguard communities. About Cellebrite: Cellebrite's (Nasdaq: CLBT) mission is to enable its global customers to protect and save lives by enhancing digital investigations and intelligence gathering to accelerate justice in communities around the world.
Senior Technical Support Engineer Transmit Security IncSenior Technical Support EngineerNY$120,000–$160,000 / yearRole Overview: As a Tier 3 Support Engineer at Transmit Security, you will serve as a critical escalation point within the Customer Support organization, handling the most complex and technically challenging issues related to our identity security, fraud prevention, and CIAM platform. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our Culture, but our Reputation and Achievements as well.
Technical Support Engineer US YugaByte, Inc.Technical Support Engineer USNYRemote$90,000–$120,000 / yearWe run incident channels, hold calls with customer teams and stakeholders, write CEs (customer escalations) that go directly to our database engineering team, and sometimes catch product bugs before engineering does. You''ll be working live cases - distributed systems behaving unexpectedly, replication lag climbing, certificates expiring in production - alongside a global team that actually cares about getting to the root of things.
Senior Technical Support Engineer Cribl IncSenior Technical Support EngineerNYRemote$90,000–$141,000 / yearWe''re backed by Sequoia and CRV, and our products are deployed in some of the largest organizations in the world processing 100s of TB and PB of IT & Security data, and managed by Site Reliability Engineers, System Engineers, and Technical Operations teams. At Cribl, we partner with IT and Security teams at many of the world's biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality.
Technical Support Engineer Ideal Image Development Inc (Inactive)Technical Support EngineerNew York, NY$120,000–$151,000 / yearThis role will serve as a key member of the Technical Support function, providing direct customer support, maintaining support continuity, and helping improve the tools, documentation, and workflows that enable an excellent support experience. Headquartered in New York City since 2007, Persistent Systems, LLC is a global communications technology company which develops, manufactures, and integrates a patented and secure Mobile Ad Hoc Networking (MANET) system: Wave Relay.
Developer Support Engineer (NYC) KomboDeveloper Support Engineer (NYC)New York, New YorkDay-to-day: Troubleshooting & Debugging: Investigate API integrations, data-sync issues, authentication flows (OAuth, API keys), and provider-specific edge cases. Tech you’ll work with: APIs (REST + SOAP + OAuth), Node.js, TypeScript, SQL, GCP (logs & monitoring), and various HRIS / ATS / Payroll systems + Kombo’s own troubleshooting tools.
Senior Technical Support Engineer Rocket Software IncSenior Technical Support EngineerNYRemote$89,000–$120,150 / yearThis role involves independently troubleshooting escalated issues, performing detailed root-cause analysis, and mentoring junior engineers to drive overall team effectiveness. The ideal candidate will have: Strong Linux Expertise: Deep understanding of Linux distributions (e.g., RHEL, CentOS, Ubuntu), including file systems, memory management, and package management.
Technical Support Engineer, PACS - US DeepHealth IncTechnical Support Engineer, PACS - USNYThis position often requires sitting, standing, walking, bending, twisting, reaching with hands and arms, using hands and fingers, handling, or feeling, speaking, listening, and high-level cognitive thinking. /n Job SummaryThe Technical Services Engineer, PACS is the first point of contact for users, providing expert support, troubleshooting issues, and contributing to a seamless healthcare IT experience.
NewTechnical Support Engineer- (Remote) GE Vernova IncTechnical Support Engineer- (Remote)NYRemote$87,000–$145,000 / yearSignificant Activities: Provide first-level remote, as periodically onsite, technical troubleshooting for turbine issues to services teams teams within scope and escalate or redirect to the appropriate technical specialists when required ensuring commissioning timelines related to turbine controller. GE Vernova Inc. or its affiliates (collectively or individually, "GE Vernova") sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion.
Senior Technical Support Engineer AlloySenior Technical Support EngineerNew York, NY$105,000–$125,000 / yearAs a senior member of the Support team, you'll represent Support in cross-departmental meetings, mentor junior team members, and lead key initiatives that improve team performance and the customer experience. This role is designed for individuals who lead complex, cross-functional escalations, design long-term solutions to recurring issues, and act as trusted advisors across the company.
IT Support Engineer RedTech RecruitmentIT Support EngineerNew York, New YorkKeywords: IT Support Engineer / IT Technician / Helpdesk Analyst / Service Desk Engineer / Desktop Support / Graduate IT Engineer / Technical Support / Junior Systems Engineer / Infrastructure Support / Active Directory / Windows / macOS / PowerShell / Microsoft 365 / Azure AD / Networking / Intune / Google Workspace / Graduate / Junior / First-Line / Second-Line / 1st Line / 2nd-Line. A fantastic opportunity for a technically minded graduate or experienced IT Support professional to join a forward-thinking organisation where technology drives day-to-day success.
Technical Support Engineer Scratch Financial IncTechnical Support EngineerNY$110,000–$120,000 / yearScratch is seeking a technically sharp and self-directed Support Engineer to own our most complex support escalations and drive AI-powered tooling that makes our support organization faster and smarter. If putting compassion first, helping tell the story of groundbreaking products and continuously learning & refining to achieve exceptional outcomes sounds like you, then we encourage you to apply.
Technical Support Engineer Sigma Computing IncTechnical Support EngineerNew York City, NY$90,000–$115,000 / yearThe round was led by Princeville Capital, with new strategic investors Databricks Ventures, ServiceNow Ventures, and Workday Ventures participating alongside returning investors Altimeter Capital, Avenir Growth Capital, D1 Capital Partners, K5 Global, NewView Capital, Spark Capital, Sutter Hill Ventures, and XN. As a Technical Support Engineer at Sigma, you will be part of an award-winning team recognized with the 2024 Stevie Gold Award for Customer Service, helping customers solve technical, business, and data challenges using the Sigma platform.
Technical Support Engineer Darktrace LtdTechnical Support EngineerNew York, NY$65,000–$75,000 / yearDemonstrates effective communication and team working while managing tasks with prioritization, attention to detail, analytical thinking, and time management to meet deadlines. We invest in the skills, learning and opportunities that help people deliver at the level their roles demand, and reward the aptitude and curiosity to grow beyond them.
Senior Lab System Support Engineer ICONMA, LLCSenior Lab System Support EngineerRahway, NJ$42.86–$46.43 / hourResponsibilities: Senior Lab System Support Engineer plays a key role in supporting laboratory operations by ensuring the smooth functioning of lab systems, analytical instruments, and data workflows. Lab System Lifecycle Management: Manage end to end lab system lifecycle including implementation validation maintenance and decommissioning.
Sr Lab System Support Engineer ICONMA, LLCSr Lab System Support EngineerRahway, NJ$15.49–$42.86 / hourSr Lab System Support Engineer plays a key role in supporting laboratory operations by ensuring the smooth functioning of lab systems, analytical instruments, and data workflows. Lab System Lifecycle Management: Manage end to end lab system lifecycle including implementation validation maintenance and decommissioning.
Application Support Engineer Madison-DavisApplication Support EngineerNew York, NY$90,000–$160,000 / yearThere is already one late-stage profile in play, but the recruiter noted that person is not perfect, especially around client-facing or service-oriented communication, so there is still room for a stronger fit. The hiring manager is specifically trying to avoid candidates whose support experience is passive, overly vendor-reliant, or post-trade / analytical rather than live operational support.
Desk Side Support Engineer Artech LLCDesk Side Support EngineerNew York, NY$35–$45 / hourThe role involves resolving incidents, handling service requests, managing hardware lifecycles, and ensuring high levels of customer satisfaction. We are seeking a skilled Desk Side Support Engineer to provide both onsite and remote technical support to end users.
Technical Support Engineer- Westbury, NY Hubbell IncTechnical Support Engineer- Westbury, NYWestbury, NY$90,000–$125,000 / yearHubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. The Technical Support Engineer provides The Technical Support Engineer provides advanced technical and product support to customers, ensuring timely resolution of complex product and application issues.
Technical Customer Support Engineer Tier 3 UVeye LtdTechnical Customer Support Engineer Tier 3Teaneck, NJ$90,000–$110,000 / yearThis role requires expertise in distributed systems, Linux environments, containerized applications, cloud infrastructure, and networking, along with the ability to perform advanced troubleshooting, root cause analysis, and cross-functional collaboration with Engineering, DevOps, and R&D teams to drive scalable, long-term solutions. A day in the life and how youll make an impact: ?Serve as the final escalation point for Tier 2 Support Engineers, Field Service Engineers (FSEs), and Customer Success Managers (CSMs), resolving the most complex and critical system incidents.
Principal Cloud Support Engineer Wasabi Technologies LLCPrincipal Cloud Support EngineerNY$101,440–$152,160 / yearOn a typical day, Wasabi principal cloud support engineers may lead escalations, design and deliver technical training, advise enterprise customers on best practices, investigate complex protocol-level issues, collaborate closely with Engineering, or drive initiatives that enhance the scalability of Wasabi's Technical Support operations. The Principal Cloud Support Engineer will leverage deep expertise in cloud storage, networking, and distributed systems to drive operational excellence, improve support readiness, and strengthen customer relationships.
Support Engineer Anthropic PBCSupport EngineerNew York City, NY$210,000–$250,000 / yearAs a Support Engineer, you''ll be providing high-touch, deeply contextual support to a defined book of accounts - embedded in your customers'' shared channels, known by name to their stakeholders, and partnering closely with Sales, Customer Success, and Applied AI as the technical support voice on the account team. You''ll bring deep knowledge of how each of your customers is built on Claude to every interaction, so you can investigate, diagnose, and resolve their most complex technical needs with nuance and speed - and ensure the right internal teams are engaged when needed.
Sr. Support Engineer, SAP Basis Rimini Street IncSr. Support Engineer, SAP BasisNYRemote$128,000–$160,000 / yearThe Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments. Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000 Company, is a proven, trusted global provider of end-to-end, mission-critical enterprise software support, managed services and innovative Agentic AI ERP solutions, and is the leading third-party support provider for Oracle, SAP and VMware software.
RegOps L3 Support Engineer DS TechnologiesRegOps L3 Support EngineerJersey City, New JerseyThe role focuses on production support, automation, deployments, and incident management using modern infrastructure and software practices. The RegOps L3 Support Engineer will work closely with Trading, Compliance, Risk, and IT teams to operate, support, and enhance existing trading systems.
Technical Customer Support Engineer, Tier 2 UVeyeTechnical Customer Support Engineer, Tier 2Teaneck, NJ$36–$43 / hourWith over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and CarMax, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, security checkpoints, and more. You’ll be part of the Delivery department, working cross-functionally to assist with the installation, configuration, and calibration of our products—while serving as a key problem-solver for our customers and internal teams.
Technical Support Engineer Botify SASTechnical Support EngineerNew York, NY$95,000–$115,000 / yearYour responsibilities: Help the Client Experience (CX) team and the customer with technical issues related to all Botify products (Botify Analytics - LogAnalyzer and RealKeywords, SiteCrawler, Botify Intelligence, Botify Activation - SpeedWorkers and PageWorkers, and our newer products related to Generative Engine Optimization: AI Visibility and Agentic Catalog). About Engineering at Botify: At Botify, our Engineering team builds and scales the technologies that help the world's largest websites improve their visibility in Search Engines or AI search results.
Technical Customer Support Engineer, Tier 2 UVeye LtdTechnical Customer Support Engineer, Tier 2Teaneck, NJ$75,000–$90,000 / yearDepending on the position, tasks may include extended periods of sitting, standing, or walking; working in and around vehicle service areas, rental facilities, dealerships, manufacturing sites, or warehouse environments; and performing occasional manual tasks such as lifting or carrying up to 40 lbs, bending, or reaching. With over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and CarMax, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, security checkpoints, and more.
PASX Support engineer ICONMA, LLCPASX Support engineerNew York, NY$44.49–$48.15 / hourStrong troubleshooting and test-case execution skills, with attention to traceability and regulatory compliance during deployments and change management. Proven hands-on experience configuring and maintaining Werum PAS X (MES) in pharmaceutical or biotech manufacturing environments.
NewTechnical Customer Support Engineer Tier 2 UVeye LtdTechnical Customer Support Engineer Tier 2Teaneck, NJ$36–$43 / hourWith over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and CarMax, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, security checkpoints, and more. You'll be part of the Delivery department, working cross-functionally to assist with the installation, configuration, and calibration of our products-while serving as a key problem-solver for our customers and internal teams.
AVP, Production Support Engineer (Front Office) GIC Private LtdAVP, Production Support Engineer (Front Office)New York, NY$150,000–$190,000 / yearFront Office hands-on support: Provide hands-on L1 and L2 support in a follow-the-sun model-working in close partnership with the team in Singapore-for Front Office applications and platforms spanning Portfolio Management, Order and Execution Management (OMS/EMS), Trading Lifecycle, Investment Workflows, and Research and Analytics. As a hands-on Production Support Engineer (SRE), you will be empowered to operate at the top of your game-providing strategic partnership and innovative, technology-driven solutions that advance GIC's vision of being a tech-driven, global, long-term investment firm.
VP, Production Support Engineer (Front Office) GIC Private LtdVP, Production Support Engineer (Front Office)New York, NY$150,000–$190,000 / yearFront Office hands-on support: Provide hands-on L1 and L2 support in a follow-the-sun model-working in close partnership with the team in Singapore-for Front Office applications and platforms spanning Portfolio Management, Order and Execution Management (OMS/EMS), Trading Lifecycle, Investment Workflows, and Research and Analytics. As a hands-on Production Support Engineer (SRE), you will be empowered to operate at the top of your game-providing strategic partnership and innovative, technology-driven solutions that advance GIC's vision of being a tech-driven, global, long-term investment firm.
Product Support Engineer Claroty LtdProduct Support EngineerNYRemote$95,000–$105,000 / yearThe AI-powered Claroty Platform serves as the single source of operational truth, providing the deepest visibility and broadest protection across cyber-physical systems (CPS), leveraging five core solutions: asset inventory, exposure management, network protection, secure access, and threat detection. Claroty helps organizations operationalize CPS protection through a programmatic approach designed to reduce risk, maintain operational integrity, and meet compliance-whether in the cloud with Claroty xDome or on-premise with Claroty Continuous Threat Detection (CTD).
Senior Manager, Premium Support Engineer (Databolt) - Capital One Software (Remote) Capital One Financial CorpSenior Manager, Premium Support Engineer (Databolt) - Capital One Software (Remote)New York, NYRemote$209,000–$238,500 / yearYou will bridge the gap between high-scale software engineering and white-glove technical account management, specifically driving success for customers operating in air-gapped and self-hosted environments. 7+ years of experience troubleshooting distributed systems in zero-access, air-gapped, or highly restricted self-hosted environments, relying on sanitized logs, CLI diagnostic outputs, and asynchronous screen-shares.