NewEngineer, Programs Fire Protection Constellation EnergyEngineer, Programs Fire ProtectionPennellville, NY$87,000–$154,000Perform other job assignments and duties as directed by management or pursuant to company policy, including but not limited to emergency response, departmental coverage, call outs, and support of outage activities in positions outside the department. Now integrated with Calpine, our portfolio includes 55 gigawatts of capacity from nuclear, natural gas, geothermal, hydro, wind and solar facilities, with the generating capacity to power the equivalent of 27 million homes.
NewEngineer, Electrical Design Constellation EnergyEngineer, Electrical DesignParish, NY$87,000–$154,000Perform other job assignments and duties as directed by management or pursuant to company policy, including but not limited to emergency response, departmental coverage, call outs, and support of outage activities in positions outside the department. Now integrated with Calpine, our portfolio includes 55 gigawatts of capacity from nuclear, natural gas, geothermal, hydro, wind and solar facilities, with the generating capacity to power the equivalent of 27 million homes.
NewEngineer, Electrical Constellation EnergyEngineer, ElectricalBaldwinsville, NY$92,700–$154,000Perform other job assignments and duties as directed by management or pursuant to company policy, including but not limited to emergency response, departmental coverage, call outs, and support of outage activities in positions outside the department. Now integrated with Calpine, our portfolio includes 55 gigawatts of capacity from nuclear, natural gas, geothermal, hydro, wind and solar facilities, with the generating capacity to power the equivalent of 27 million homes.
Computer & Electrical Engineer, Senior Naval Nuclear LaboratoryComputer & Electrical Engineer, SeniorNiskayuna, NY$94,800–$148,200 / yearNaval Nuclear Laboratory personnel are FMP employees who work at four DOE facilities: Bettis Atomic Power Laboratory, Knolls Atomic Power Laboratory, Kenneth A. Kesselring Site, and Naval Reactors Facility, and at the U.S. Department of Defense-owned Nuclear Power Training Unit-Charleston. For nearly 70 years, the Naval Nuclear Laboratory has developed advanced nuclear propulsion technology, provided technical support, and trained world-class nuclear operators to ensure the safe and reliable operation of our nation's submarine and aircraft carrier Fleets.
Reactor Training Engineer (Associate) Naval Nuclear LaboratoryReactor Training Engineer (Associate)West Milton, NY$63,900–$97,800 / yearNaval Nuclear Laboratory personnel are FMP employees who work at four DOE facilities: Bettis Atomic Power Laboratory, Knolls Atomic Power Laboratory, Kenneth A. Kesselring Site, and Naval Reactors Facility, and at the U.S. Department of Defense-owned Nuclear Power Training Unit-Charleston. For nearly 70 years, the Naval Nuclear Laboratory has developed advanced nuclear propulsion technology, provided technical support, and trained world-class nuclear operators to ensure the safe and reliable operation of our nation's submarine and aircraft carrier Fleets.
Emergency Preparedness Engineer, Experienced Naval Nuclear LaboratoryEmergency Preparedness Engineer, ExperiencedWest Milton, NY$106,200–$166,000 / yearBachelors degree from an accredited college or university in a related technical, engineering or science field and a minimum of 9 years of relevant experience; or Masters degree from an accredited college or university in a related technical, engineering or science field and a minimum of 7 years of relevant experience; or Doctorate degree from an accredited college or university in a related technical, engineering or science field and a minimum of 3 years of relevant experience; or Currently an Principal Reactor Training Engineer, Refueling Engineer, or Field (RPCO) Engineer at the Company. Naval Nuclear Laboratory personnel are FMP employees who work at four DOE facilities: Bettis Atomic Power Laboratory, Knolls Atomic Power Laboratory, Kenneth A. Kesselring Site, and Naval Reactors Facility, and at the U.S. Department of Defense-owned Nuclear Power Training Unit-Charleston.
NewEngineer, Manager Constellation EnergyEngineer, ManagerPennellville, NY$162,000–$180,000Bachelor's degree in Engineering (Chemical, Civil/Structural, Electrical, Industrial, Mechanical, or nuclear) OR related science OR License Professional Engineer OR Active/Inactive SRO License with 5 years of engineering or related experience, which shall include 1 year of nuclear power plant experience. Now integrated with Calpine, our portfolio includes 55 gigawatts of capacity from nuclear, natural gas, geothermal, hydro, wind and solar facilities, with the generating capacity to power the equivalent of 27 million homes.
NewElectrical Engineer ( Rochester, NY ) 36888 TalentPro ConsultingElectrical Engineer ( Rochester, NY ) 36888Rochester, NYWorking from our lab adjacent to manufacturing you will collaborate across multifunctional teams to diagnose problems to component level, determine solutions via experimentation and simulation and implement corrective actions. Direct Hire Opportunity Salary Plus Benefits: Depends on experience Onsite Only - Rochester is located in Upstate New York on Lake Ontario 60 miles from Niagara Falls.
Metrology Engineer NY CreatesMetrology EngineerAlbany, NY$110,000–$120,000 / yearFull timeThe ideal candidate will have deep expertise in EUV-related metrology techniques, data analysis, and cross-functional collaboration with lithography, process integration, and equipment teams. NY Creates is seeking a highly skilled Semiconductor Metrology Engineer specializing in High-NA EUV lithography to support next-generation semiconductor technology development.
NewSenior PBAC Engineer EPAM SystemsSenior PBAC EngineerAnywhere, NYGeneral knowledge of Active Directory (AD) or other LDAP Directory Services, Intrusion Detection, Security Policies / GPOs, Operating System (OS) hardening, Single Sign-on (SSO), Federation (SAML and/or OIDC), Multi-Factor Authentication (MFA), Certificates/Public Key Infrastructure (PKI), Identity Management concepts, Cloud Technology and device authentication a plus. In this role, the Senior IAM Engineer will focus on pBAC / PBAC (Policy-Based Access Control) capabilities, including centralized policy decisioning, distributed policy enforcement integration, attribute/context aggregation, and auditability to meet security and compliance expectations.
Field Engineer AxelonField EngineerNorth Syracuse, NYClose service tickets in real-time in the company call management system using a company-provided phone. Maintain reliable transportation for servicing the metro and surrounding areas.
Technical Support Engineer RedTech RecruitmentTechnical Support EngineerNew York, New YorkKeywords: Support Engineer / Technical Support Specialist / IT Support Engineer / Customer Support Engineer / Application Support Engineer / Software Support Engineer / Client Support Engineer / Systems Support Engineer / Service Desk Engineer / Helpdesk Engineer / Technical Solutions Engineer / IT Solutions Engineer / Product Support Engineer / Platform Support Engineer / Technology Support Engineer Python / Bash / 1st line / first line. An exciting opportunity for a Graduate or experienced technical support professional to join a market-leading, disruptive software company in New York as a Technical Product Support Engineer.
Technical Support Engineer ConsultNetTechnical Support EngineerWhite Plains, NYThe Technical Support Engineer will analyze and resolve end user (onsite and remote) hardware and software computer problems in a timely and accurate fashion. The Technical Support Engineer will also analyze and resolve software application issues and work closely with the Support Manager to ensure correct resolution.
Senior Technical Support Engineer in New York, New York - Full Time GDR DefenseSenior Technical Support Engineer in New York, New York - Full TimeNew York, NYGitHub Actions, Pylon, Slack, Firecracker, Docker, Linux, Ceph, CI/CD systems, distributed systems, AI/LLM tooling (Claude, MCP), CLI-based agents, bare-metal infrastructure. We are seeking a Senior Technical Support Engineer (5+ years' experience) to build a best-in-class technical support function from scratch at a rapidly scaling infrastructure startup.
Technical Support Engineer, Axon 911 AxonTechnical Support Engineer, Axon 911New York, NY$82,620–$129,000 / yearAt least 5+ years of experience as a Technical Support Engineer (Tier-2/Tier-3) or in a similar role within a SaaS, public safety, or mission-critical environment, with a demonstrated ability to collaborate cross-functionally, troubleshoot complex technical issues, and take strong ownership of customer outcomes and operational responsibilities. As a member of the Global Operations team, you will work directly with customers, partners, and cross-functional teams across Engineering and Customer Operations to support and maintain a complex SaaS infrastructure while adhering to strict SLAs.
Technical Support Engineer Verkada IncTechnical Support EngineerNew York City, NY$48–$54 / hourResponsibilities include troubleshooting complex customer environments, educating customers on system installation and configuration, collaborating with Engineers to identify and resolve bugs, providing crucial feedback to Product Management to drive product improvement, and creating knowledge base articles. We've got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation, more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more.
Technical Support Engineer, Axon 911 Axon Enterprise IncTechnical Support Engineer, Axon 911NY$79,470–$105,960 / yearAt least 5+ years of experience as a Technical Support Engineer (Tier-2/Tier-3) or in a similar role within a SaaS, public safety, or mission-critical environment, with a demonstrated ability to collaborate cross-functionally, troubleshoot complex technical issues, and take strong ownership of customer outcomes and operational responsibilities. As a member of the Global Operations team, you will work directly with customers, partners, and cross-functional teams across Engineering and Customer Operations to support and maintain a complex SaaS infrastructure while adhering to strict SLAs.
Technical Support Engineer (NYC) Recruiting From ScratchTechnical Support Engineer (NYC)New York, New YorkWe're representing a leading global provider of unified API solutions specializing in HR, ATS, and Payroll integrations. Provide technical support and solutions to clients, ensuring optimal use of the API platform.
Product Support Engineer Cooley LLPProduct Support EngineerNew York, NY$120,000–$175,000 / year4+ years directly applicable experience (e.g., application support engineer, technical support engineer, product support engineer, or quality assurance engineer) - Senior level candidates considered with 5+ years' experience with proven ability to operate at an elevated level in terms of scope of responsibility, judgement and autonomy. We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits.
Technical Support Engineer, Electric Heating Danfoss A/STechnical Support Engineer, Electric HeatingNY$90,000–$105,000 / yearJob Title Technical Support Engineer Electric Heating Req ID 48081 Job Location Short New York USA Employment Type Full Time Segment Group Functions CEO Job Category Information Technology Work Location Type Remote. Your expertise will help increase specification rates, expand product adoption, and achieve sales targets while enabling customers to implement safe, efficient, and innovative heating solutions.
Support Engineer, U.S. Government Support GitLab IncSupport Engineer, U.S. Government SupportNYRemote$95,200–$160,800 / yearBeyond resolving individual cases, you'll help strengthen GitLab by improving documentation, support workflows, and institutional knowledge, ensuring that lessons learned in highly regulated environments benefit the broader platform; all while working in a fully remote, highly collaborative environment built on trust, autonomy, and shared ownership. You will trace issues across infrastructure, application, and code paths to identify root causes, recommend mitigations, and drive durable fixes; frequently partnering with GitLab Product, Development, and Infrastructure teams to ensure outcomes that meet both mission and platform reliability requirements.
Senior Technical Support Engineer Transmit Security IncSenior Technical Support EngineerNY$120,000–$160,000 / yearRole Overview: As a Tier 3 Support Engineer at Transmit Security, you will serve as a critical escalation point within the Customer Support organization, handling the most complex and technically challenging issues related to our identity security, fraud prevention, and CIAM platform. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our Culture, but our Reputation and Achievements as well.
Technical Support Engineer - University Graduate 2026 Verkada IncTechnical Support Engineer - University Graduate 2026New York City, NY$44–$54 / hourResponsibilities include troubleshooting complex customer environments, educating customers on system installation and configuration, collaborating with Engineers to identify and resolve bugs, providing crucial feedback to Product Management to drive product improvement, and creating knowledge base articles. We've got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation, more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more.
Biometrics Technical Support Engineer First AdvantageBiometrics Technical Support EngineerNew YorkWe are looking for experts who are excited to work with advanced technologies and provide best-in-class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process.
Senior Technical Support Engineer Cribl IncSenior Technical Support EngineerNYRemote$90,000–$141,000 / yearWe''re backed by Sequoia and CRV, and our products are deployed in some of the largest organizations in the world processing 100s of TB and PB of IT & Security data, and managed by Site Reliability Engineers, System Engineers, and Technical Operations teams. At Cribl, we partner with IT and Security teams at many of the world's biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality.
Technical Support Engineer Premium Team Gong I.O LtdTechnical Support Engineer Premium TeamNew York City, NY$35–$50 / hourPowered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. You'll troubleshoot complex issues with a customer-first mindset, analyze root causes, and collaborate cross-functionally with engineering, product management, sales, and customer success teams to drive solutions.
Technical Support Engineer (UK based) QuestDBTechnical Support Engineer (UK based)New YorkRemoteYou’ll work closely with our engineering team, contribute to improving documentation and product feedback loops, and grow your skills in systems, databases, and developer tooling. Working at QuestDB We hire talented and passionate people who share our mission to empower developers to solve their problems with data.
Senior Technical Support Engineer Rocket Software IncSenior Technical Support EngineerNYRemote$89,000–$120,150 / yearThis role involves independently troubleshooting escalated issues, performing detailed root-cause analysis, and mentoring junior engineers to drive overall team effectiveness. The ideal candidate will have: Strong Linux Expertise: Deep understanding of Linux distributions (e.g., RHEL, CentOS, Ubuntu), including file systems, memory management, and package management.
Technical Support Engineer II Federato Technologies IncTechnical Support Engineer IINY$100,000–$130,000 / yearFrom the moment a submission hits an underwriter's inbox, AI is put to work, triaging submissions with a focus on high-appetite business, delivering real-time feedback on the portfolio, and consolidating workflows into a single proven system. The Level 2 Support engineer contributes to this mission by taking escalations from L1 or from the ticket queue, resolving moderately complex issues, and strengthening our internal knowledge base.
Technical Support Engineer Ideal Image Development Inc (Inactive)Technical Support EngineerNew York, NY$120,000–$151,000 / yearThis role will serve as a key member of the Technical Support function, providing direct customer support, maintaining support continuity, and helping improve the tools, documentation, and workflows that enable an excellent support experience. Headquartered in New York City since 2007, Persistent Systems, LLC is a global communications technology company which develops, manufactures, and integrates a patented and secure Mobile Ad Hoc Networking (MANET) system: Wave Relay.
Technical Support Engineer US YugaByte, Inc.Technical Support Engineer USNYRemote$90,000–$120,000 / yearWe run incident channels, hold calls with customer teams and stakeholders, write CEs (customer escalations) that go directly to our database engineering team, and sometimes catch product bugs before engineering does. You''ll be working live cases - distributed systems behaving unexpectedly, replication lag climbing, certificates expiring in production - alongside a global team that actually cares about getting to the root of things.
Technical Support Engineer, PACS - US DeepHealth IncTechnical Support Engineer, PACS - USNYThis position often requires sitting, standing, walking, bending, twisting, reaching with hands and arms, using hands and fingers, handling, or feeling, speaking, listening, and high-level cognitive thinking. /n Job SummaryThe Technical Services Engineer, PACS is the first point of contact for users, providing expert support, troubleshooting issues, and contributing to a seamless healthcare IT experience.
NewTechnical Support Engineer- (Remote) GE Vernova IncTechnical Support Engineer- (Remote)NYRemote$87,000–$145,000 / yearSignificant Activities: Provide first-level remote, as periodically onsite, technical troubleshooting for turbine issues to services teams teams within scope and escalate or redirect to the appropriate technical specialists when required ensuring commissioning timelines related to turbine controller. GE Vernova Inc. or its affiliates (collectively or individually, "GE Vernova") sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion.
Developer Support Engineer (NYC) KomboDeveloper Support Engineer (NYC)New York, New YorkDay-to-day: Troubleshooting & Debugging: Investigate API integrations, data-sync issues, authentication flows (OAuth, API keys), and provider-specific edge cases. Tech you’ll work with: APIs (REST + SOAP + OAuth), Node.js, TypeScript, SQL, GCP (logs & monitoring), and various HRIS / ATS / Payroll systems + Kombo’s own troubleshooting tools.
Technical Support Engineer Scratch Financial IncTechnical Support EngineerNY$110,000–$120,000 / yearScratch is seeking a technically sharp and self-directed Support Engineer to own our most complex support escalations and drive AI-powered tooling that makes our support organization faster and smarter. If putting compassion first, helping tell the story of groundbreaking products and continuously learning & refining to achieve exceptional outcomes sounds like you, then we encourage you to apply.
Technical Support Engineer MKS IncTechnical Support EngineerRochester, NY$71,025–$118,375 / yearA Day in Your Life at MKS: This role serves as a key technical operations resource within the MKS Global Service organization, with primary responsibility for providing Engineering Technical Support for the MKS RF Power product line. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law.
Technical Support Engineer (TSE) MDP Applied Materials IncTechnical Support Engineer (TSE) MDPAlbany, NY$96,000–$132,000 / yearTSEs provide technical support remotely, and on site, to FSO personnel for highly complex problems involving equipment malfunction, on wafer issues, and performance enhancement programs where first-line product support was unable to isolate or fix a problem. Using advanced troubleshooting methodologies, they establish success criteria, develop comprehensive action plans, analyze and compile findings, perform root cause analysis and support FSO repair activities through escalation closure.
Technical Support Engineer Sigma Computing IncTechnical Support EngineerNew York City, NY$90,000–$115,000 / yearThe round was led by Princeville Capital, with new strategic investors Databricks Ventures, ServiceNow Ventures, and Workday Ventures participating alongside returning investors Altimeter Capital, Avenir Growth Capital, D1 Capital Partners, K5 Global, NewView Capital, Spark Capital, Sutter Hill Ventures, and XN. As a Technical Support Engineer at Sigma, you will be part of an award-winning team recognized with the 2024 Stevie Gold Award for Customer Service, helping customers solve technical, business, and data challenges using the Sigma platform.
Technical Support Engineer Darktrace LtdTechnical Support EngineerNew York, NY$65,000–$75,000 / yearDemonstrates effective communication and team working while managing tasks with prioritization, attention to detail, analytical thinking, and time management to meet deadlines. We invest in the skills, learning and opportunities that help people deliver at the level their roles demand, and reward the aptitude and curiosity to grow beyond them.
Technical Support Engineer DarktraceTechnical Support EngineerNew YorkDemonstrates effective communication and team working while managing tasks with prioritization, attention to detail, analytical thinking, and time management to meet deadlines. We invest in the skills, learning and opportunities that help people deliver at the level their roles demand, and reward the aptitude and curiosity to grow beyond them.
Senior Technical Support Engineer AlloySenior Technical Support EngineerNew York, NY$105,000–$125,000 / yearAs a senior member of the Support team, you'll represent Support in cross-departmental meetings, mentor junior team members, and lead key initiatives that improve team performance and the customer experience. This role is designed for individuals who lead complex, cross-functional escalations, design long-term solutions to recurring issues, and act as trusted advisors across the company.
Technical Support Engineer - VTS Ingram Micro IncTechnical Support Engineer - VTSBuffalo, NY$49,500–$79,200 / yearWith the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate's primary work location, pay grade, and variable compensation plan.
IT Support Engineer RedTech RecruitmentIT Support EngineerNew York, New YorkKeywords: IT Support Engineer / IT Technician / Helpdesk Analyst / Service Desk Engineer / Desktop Support / Graduate IT Engineer / Technical Support / Junior Systems Engineer / Infrastructure Support / Active Directory / Windows / macOS / PowerShell / Microsoft 365 / Azure AD / Networking / Intune / Google Workspace / Graduate / Junior / First-Line / Second-Line / 1st Line / 2nd-Line. A fantastic opportunity for a technically minded graduate or experienced IT Support professional to join a forward-thinking organisation where technology drives day-to-day success.
Application Support Engineer Madison-DavisApplication Support EngineerNew York, NY$90,000–$160,000 / yearThere is already one late-stage profile in play, but the recruiter noted that person is not perfect, especially around client-facing or service-oriented communication, so there is still room for a stronger fit. The hiring manager is specifically trying to avoid candidates whose support experience is passive, overly vendor-reliant, or post-trade / analytical rather than live operational support.
Desk Side Support Engineer Artech LLCDesk Side Support EngineerNew York, NY$35–$45 / hourThe role involves resolving incidents, handling service requests, managing hardware lifecycles, and ensuring high levels of customer satisfaction. We are seeking a skilled Desk Side Support Engineer to provide both onsite and remote technical support to end users.
Technical Support Engineer- Westbury, NY Hubbell IncTechnical Support Engineer- Westbury, NYWestbury, NY$90,000–$125,000 / yearHubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. The Technical Support Engineer provides The Technical Support Engineer provides advanced technical and product support to customers, ensuring timely resolution of complex product and application issues.
Principal Cloud Support Engineer Wasabi Technologies LLCPrincipal Cloud Support EngineerNY$101,440–$152,160 / yearOn a typical day, Wasabi principal cloud support engineers may lead escalations, design and deliver technical training, advise enterprise customers on best practices, investigate complex protocol-level issues, collaborate closely with Engineering, or drive initiatives that enhance the scalability of Wasabi's Technical Support operations. The Principal Cloud Support Engineer will leverage deep expertise in cloud storage, networking, and distributed systems to drive operational excellence, improve support readiness, and strengthen customer relationships.
Product Support Engineer Claroty LtdProduct Support EngineerNYRemote$95,000–$105,000 / yearThe AI-powered Claroty Platform serves as the single source of operational truth, providing the deepest visibility and broadest protection across cyber-physical systems (CPS), leveraging five core solutions: asset inventory, exposure management, network protection, secure access, and threat detection. Claroty helps organizations operationalize CPS protection through a programmatic approach designed to reduce risk, maintain operational integrity, and meet compliance-whether in the cloud with Claroty xDome or on-premise with Claroty Continuous Threat Detection (CTD).
NewManager, Technical Support Engineer CoreWeaveManager, Technical Support EngineerNew York, NY$198,000–$264,000 / yearTo conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. 1157, or (iv) asylee under 8 U.S.C. 1158; (B) eligible to access the export‑controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. Our team cares deeply about how we build our product and how we work together, which is represented through our core values:Be Curious at Your CoreAct Like an OwnerEmpower EmployeesDeliver Best‑in‑Class Client ExperiencesAchieve More TogetherWe support and encourage an entrepreneurial outlook and independent thinking.
Support Engineer Anthropic PBCSupport EngineerNew York City, NY$210,000–$250,000 / yearAs a Support Engineer, you''ll be providing high-touch, deeply contextual support to a defined book of accounts - embedded in your customers'' shared channels, known by name to their stakeholders, and partnering closely with Sales, Customer Success, and Applied AI as the technical support voice on the account team. You''ll bring deep knowledge of how each of your customers is built on Claude to every interaction, so you can investigate, diagnose, and resolve their most complex technical needs with nuance and speed - and ensure the right internal teams are engaged when needed.