2,557 Results for

Support Analyst Jobs in Los Angeles, CA

Jobs

Los Angeles, CA

$65–$75 / hour

Minimum Experience: Minimum 3 years’ experience with design, configuration, maintenance, troubleshooting, upgrading, testing, and supporting clinical imaging applications (i.e., Cerner RadNet, Fuji PACS/CV, PowerScribe 360, Varian Aria, Natus Xltek, Provation) or the equivalent combination of experience and education that would demonstrate the capability to successfully perform the essential functions of this position. Summary: The Imaging Applications Analyst II, under minimal supervision, is responsible for the design, implementation, validation, and support of multiple imaging applications (RIS, Radiology PACS, Cardiology PACS, Voice Dictation, Advanced Post Processing, RadOnc EMR, EKG/EEG, GI) and related ancillary systems.

7 days ago

Los Angeles, CA

$35–$50 / hour

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The ideal candidate brings strong analytical skills, advanced Excel capabilities, and experience working with government-funded, public health, behavioral health, or community-based programs.

7 days ago

Los Angeles, CA

$80,000–$87,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Our work centers on helping children with autism unlock their full potential, and that purpose shapes everything we do, from how we design our programs to how we support our team.

2 days ago

Pomona, CA

$85,000–$110,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Team members are empowered with the tools, support, and flexibility they need to do their best work, while enjoying competitive compensation, comprehensive benefits, and clear opportunities for advancement.

7 days ago

Irvine, CA

Remote

$90,000–$105,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. You will work directly with Sales, Account Management, Product, and Legal to coordinate pricing in Salesforce CPQ, support contract alignment, and ensure pricing accuracy across new business opportunities and renewals.

5 days ago

Pasadena, CA

$110,000–$150,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This role works closely with operations, engineering, and end users to gather requirements, improve workflows, support software rollouts, and ensure successful implementation of business systems.

7 days ago

Pasadena, CA

$105,000–$145,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Company retention and culture is great and they are looking to add some additional strategic hires to their organization, as they continue to expand and add new projects!

7 days ago

El Segundo, CA

$70,000–$115,000 / year

IDS is currently searching for a Business Analyst with experience in Department of Defense (DoD) financial management processes, government financial and accounting systems, acquisition and budgeting processes, and relational databases to provide support and training on-site to a government customer. When determining an applicant’s compensation, various factors are taken into consideration including, but not limited to: geographic location, relevant prior work experience, relevant training, special skills/competencies, education, clearance, licenses/certifications, labor categories/contract rates and other business needs.

5 days ago

Irvine, CA

$110,000–$135,000

Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.

Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

the individual’s skill sets, experience and training;
licensure and certification requirements;
office location and other geographic considerations;
other business and organizational needs.

5 days ago

Los Angeles, CA

$60,000–$80,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are seeking a Staff Accountant, ideally someone with a Non-Profit background, to join our team: General Ledger & Reporting: Maintain the general ledger, prepare, and record journal entries.

7 days ago

El Segundo, CA

$70,000–$115,000 / year

30+ days ago

Irvine, CA

$100,000–$124,000

p> Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

the individual’s skill sets, experience and training;
licensure and certification requirements;
office location and other geographic considerations;
other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

5 days ago

Los Angeles, CA

$50–$60

p> Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

the individual’s skill sets, experience and training;
licensure and certification requirements;
office location and other geographic considerations;
other business and organizational needs.
Canadian residents may access our policies in English here and in French here.

5 days ago

Los Angeles, CA

li>

Direct exposure to big box retail, co-op retail, or plumbing wholesale customers (e.g., Home Depot, Loweâs, Ace, True Value, Ferguson, Winsupply).

We are seeking a Junior Market Analyst to support a North American sales & marketing team representing a major overseas manufacturer.

6 days ago

Irvine, California

$130,000–$150,000 / year

p>The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Must-Have Skills:

Deep expertise in Oracle Cloud Financials / Fusion modules: GL, AP, AR, FA, Cash Management, Expenses.

30+ days ago

El Segundo, CA

p>MANTECH seeks a motivated, career and customer-oriented Acquisition Security Analyst (ASA) II to join our team in El Segundo, CA. The Acquisition Security Analyst II will assist the Government Program Manager with the development and implementation of comprehensive program protection methodologies to protect advanced technology programs throughout the system’s lifecycle.

Writing, reviewing, and editing critical security documentation, including Security Classification Guides (SCG), Exposure Contingency Plans (ECP), Managed Access Plans (MAP), Security Operating Procedures (SOPs), and operations security (OPSEC) plans.

8 days ago

El Monte, CA

$30.77–$45.67 / hour

They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. Understanding of computer networking, including but not limited to local area networks (LAN), wide area networks (WAN), internet service provision (ISP), internet protocol (IP), local machine and group security policies, firewalls, and web proxy/content filtering.

18 days ago

Rosemead, CA

$36.05–$43.27 / hour

We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at (626) 582-7370 or mickey.hsu@cathaybank.com.

30+ days ago

Lynwood, CA

$47.68–$57.93 / hour

p>Ability to sit at a desk, conference table, or in meetings of various configurations for extended periods of time; see and read, with or without visual aids, laws and codes, rules, policies and other printed matter, computer screens and printouts; hear and understand speech at normal room levels and hear and understand speech on the telephone; speak in audible tones so that others may understand clearly in normal conversations.

Physical Abilities include the usual and customary methods of performing the job's functions and require the following physical demands: occasional lifting, carrying, pushing and/or pulling; some climbing and balancing, some stooping, kneeling, crouching; reaching, handling, touching and/or feeling; manual dexterity to operate a telephone and enter data into a computer.

19 days ago

Burbank, CA

p>Reports to the IT Manager and provides day‑to‑day technical assistance to end users, manages incoming service requests and incident tickets, and ensures timely resolution or escalation of issues.

Become the Subject Matter Expert (SME) on Fiserv Premier as it relates to the Core, Specifications, Integrated Teller, and Payments Exchange to get the most out of these programs for efficiencies and information.

30+ days ago

El Segundo, California

Remote

$28.58–$45.66 / hour

div style="background-color:transparent;color:black;font-family:'tahoma';font-size:10pt;font-weight:bold;text-align:left;margin:0px;border:1px none transparent">Benefits and Perks

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:

Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date.
WHAT IS THE OPPORTUNITY?
The AgilLink Tech Support Analyst position is a client facing position directly responsible for responding to client questions and requests for assistance.

30+ days ago

Los Angeles County, CA

$76,804.32–$103,495.68 / year

p>Veteran's Credit:

Pursuant to the County Charter and County policy, in all open competitive examinations (i.e., examinations open to everyone), the County of Los Angeles will add a credit of 10 percent of the total credits specified for such examination to the final passing score of an honorably discharged veteran, as well as the spouse of a deceased or disabled veteran, who served in the Armed Forces of the United States under specific conditions.

Centralized IT organization is defined in the County of Los Angeles as that which is responsible, under the direction or guidance of the Chief Information Technology official for the department or major organization unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organization unit.

30+ days ago

Remote

li>Previous knowledge of Agfa software or similar industry PACS, HIS, RIS or EMR products, hospital workflow and a demonstrated capability to learn cutting edge new applications and technologies. We use our proven track record as an innovator, our in-depth medical knowledge and our strategic guidance to help healthcare providers achieve their clinical, operational and business strategies.

13 days ago

Los Angeles, California

p>The main responsibilities include:-Intake of calls or walk ins and creating tickets within ServiceNow-Assist with loaner pool for users in iHub-Setting up and supporting conference room with AV/VC equipment-Troubleshoot and install software.-setting up and troubleshooting personal mobile device setups-Set up of conference rooms/committee rooms for hybrid Zoom meetings.

This role supports a wide range of operational needsincluding AV/VC setup for conference and committee rooms, hybrid Zoom meeting support, software installation and troubleshooting, mobile device configuration, and management of the iHub loaner pool.

30+ days ago

Bell Gardens, California

li>Complete assigned tasks to ensure adherence to required timeframes in support of criminal or civil investigation and export control issues, as appropriate; assist Global Security with developing intelligence for potential criminal investigations; prepare initial investigative research; compile basic background information to include, but not limited to, researching all pertinent records and other data.

The International Mail Support Analyst supports Inspection Service international mail control and security related programs, including, but not limited to, import/export controls and interdictions of foreign lotteries, counterfeit US Postal Money Orders, and mail containing short paid/invalid postage.

5 days ago

Los Angeles, California

ul>

Ability to communicate orally and in writing is sufficient to express thoughts and ideas to a variety of people;

Proficiency conducting research on the internet and commercial as well as public databases;

Extensive experience performing appropriate analytical techniques and methods when conducting international mail control and security related activities;

Demonstrated ability to work with minimal direct supervision; and maintain confidentiality of the work performed;

Extensive experience supporting the preparation of a final work product.

Complete assigned tasks to ensure adherence to required timeframes in support of criminal or civil investigation and export control issues, as appropriate; assist Global Security with developing intelligence for potential criminal investigations; prepare initial investigative research; compile basic background information to include, but not limited to, researching all pertinent records and other data.

21 days ago

$62,000–$66,000 / year

p>In this role, you'll play a key role in delivering world-class enterprise technical support to Gainsight's paid support customers by managing a portfolio of enterprise clients and owning complex technical and functional issues end-to-end, from initial report through resolution. This is a great opportunity for someone who thrives in a fast-paced, customer-focused environment and enjoys working cross-functionally with teams like Product, Engineering, and Customer Success.

7 days ago

Santa Monica, CA

$76,000–$107,500 / year

p>Reporting to the Associate Director of IT Service, the ideal candidate will have a minimum of 1 year of experience in a customer service role dealing directly with end-users and 2+ years of experience in using computer hardware and software focused on Microsoft technologies.

Depending on the role, the actual base salary offered may depend upon a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job.

12 days ago

Newport Beach, CA

$36.95–$45.17 / hour

p>As an entry level Salesforce Production Support Analyst you'll move Pacific Life, and your career, forward by playing a key role in our growth and long-term success by working closely with our customer base across the Consumer Markets and Workforce Benefits Divisions. Your colleagues will include analysts, developers, and fellow Salesforce professionals who support sales, service, and marketing teams across Pacific Life.

12 days ago

Sylmar, CA

$83,685.70–$103,382.28 / year

Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift).

Paid Time Off: Eligible employees (20+ hours/week) earn PTO each pay period for vacation and personal needs, with pro-rated accrual for part-time schedules and annual carryover up to set caps.

11 days ago

Los Angeles, CA

Remote

$34.55–$55.19 / hour

Responsibilities include monitoring scheduled production activities and confirming success, providing trouble item resolution, coordinating with third party vendors and internal IT technology groups to resolve systems functionality and performance issues, evaluating operational and support capabilities and requirements for proposed new or revised application systems and ensuring that all processes and procedures are documented. Attend weekly change control meetings to ensure that changes related to Treasury Management applications and its supportive hardware/software are known and all concerns related to the changes are addressed prior to implementation to avoid conflicts, outages and/or issues.

17 days ago

Los Angeles, CA

$77,189.18–$86,931.24 / year

This individual will use their deep knowledge of UCLA's endpoint devices such as laptops, desktops, tablets, mobile phones, printers, scanners, and virtual environments to facilitate timely and impactful resolutions while delivering customer service excellence. The Senior Endpoint Support Analyst will positively impact UCLA's operations and culture by enabling University stakeholders to effectively access and leverage technology and technology services in service of the institution's academic mission.

30+ days ago

Long Beach, CA

$70,000–$95,000 / year

To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. We build autonomous spacecraft, advanced payloads, mission software, and space-based interceptors enabling the U.S. and its Allies to secure the space environment and counter threats from the ultimate high ground.

30+ days ago

Los Angeles, CA

p>The scale of our platform brings unique technical challenges - from processing massive datasets in real time to building systems that operate reliably on a global scale.

Please reach out to us at accommodations@u200bthetradedesk.u200bcom to request an accommodation or discuss any accessibility needs you may require to access our Company Website or navigate any part of the hiring process.

13 days ago

san dimas, CA

Summary of Key Responsibilities:• Administers all customer service business systems user accounts and serves as the primary contact for end-user support• Facilitates discussions between end-users, vendors, and the technical support resource(s)• Gathers functional business requirements by interviewing and collaborating with end-users and other stakeholders; translates requirements into functional/technical specifications and process flow diagrams• Performs user acceptance tests, identifies bugs, and tracks issues and solutions• Coordinates integration tests between users and vendors of systems that integrate with the billing system• Provides data for reporting, configures system and develops reports to meet specified business requirements• Facilitates user group meetings, feedback sessions, software demonstrations, and training• Manages multiple tasks with competing deadlines to ensure minimal impact to functional users• Coordinates upgrades, enhancements, or fixes to existing or new systems as requested• Complies with Sarbanes-Oxley (SOX) controls and requirements• Participates in and supports the customer service initiatives and projects• Performs other similar duties as assignedMINIMUM POSITION QUALIFICATIONS:• High School Diploma or equivalent• BS in Computer Science (or related discipline) is desired• Background in software support with direct end-user contactTechnical Knowledge and Competency Requirements:• Two (2) or more years of business analysis or related experience required• Two (2) or more years of experience working with software required• Proficient in troubleshooting business application issues• Experience in business process reviews, development, specifications, and testing of customer service business applications on multiple platforms Demonstrated project management skills Strong problem-solving and troubleshooting skills Experience creating process flow diagrams Experience writing user acceptance tests• Ability to work effectively with all levels of employees and management• Ability to communicate effectively; both verbally and in writing, with agencies, contractors, consultants, customers, employees, and vendors• Flexible and able to prioritize work• Knowledge and ability to use Microsoft Office applications to create presentations, spreadsheets, and Word documents• Ability to prepare reports and provide progress updates as needed• Demonstrated commitment to providing outstanding end-user service• Demonstrated organizational and time management skillsMay include but not limited to standing, climbing, walking, lifting, bending, pulling and/or pushing, grasping, reaching, stooping and crouching, sitting, typing, walking, reading, writing, color determination, speaking and listening for extended periods of time. POSITION DEFINITION:The Customer Service Business Systems Support Analyst (BSS Analyst) will provide functional and user support for multiple Customer Service Center business systems that include the online customer account and support portals, agent portal, mobile field service application, field collection meter reading system, emergency and non-emergency alerts and preference management system, contact center software/hardware, reporting applications, and integration of the same systems with the customer billing system.

30+ days ago

San Dimas, CA

May include but not limited to standing, climbing, walking, lifting, bending, pulling and/or pushing, grasping, reaching, stooping and crouching, sitting, typing, walking, reading, writing, color determination, speaking and listening for extended periods of time. POSITION DEFINITION: The Service Desk Support Analyst is responsible for delivering 24/7 technical support to troubleshoot and ensure the optimal performance of desktop computers, laptops, smartphones, tablets, applications, and related equipment.

30+ days ago

$48,200–$88,300 / year

Responsibilities include developing positive relationships with multi-functional partners such as Customer Service, Engineering, Product Managers, Technical Account Managers, and more to help facilitate platform improvements and drive customer experience.

As a Platform Support Analyst, you will use your customer-facing skills, relationship-building skills, and technical competence to help our Business Teams have excellent Platform experiences and provide top notch Platform Support.

7 days ago

Orange County, CA

$80,000–$115,000 / year

As a member of the Desktop Operations team, you will facilitate desktop service fulfillment requests, provide guidance and "how to" information, assess requests for new services and features for potential fulfillment by existing services, restore PC Desktop and related technology services or service features to a satisfactory operational state, assess requests for new services and features for potential fulfillment by existing services, and help improve the user experience. Two or more years knowledge and experience troubleshooting and working with Microsoft Windows and Office Suite including legal specific applications add-ons, including document management experience and handheld technologies.

30+ days ago

Monrovia, CA

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LCI Sales Fills Out – Sends to recruiter.

Provide operational support and maximum uptime for plant related WINTEL & LINUX client Desktops, Handheld, Laptops, Process PC's, NetPC's, and Servers (File/Print, Process, SQL, WTS) including associated OS(NT, W2K, XP, VISTA.

30+ days ago

Pasadena, CA
$27–$33 / hour
Applicants please note that actual compensation is determined by several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, certifications, relevant education or training, and specific work location, among others. Whether your project is a low or high-rise office building, a shopping mall, hospital, semi-conductor fabrication facility or pharmaceutical manufacturing plant…ACCO can design, build, install, and maintain a mechanical system to meet your needs.
11 days ago

Beverly Hills, CA
Internova is currently looking for a Technical Support Analyst to provide technical expertise and trouble-shooting, finding solutions and supporting hardware, software, and operating systems in an inter-networked environment, which includes different desktop/laptops operating Windows OS and Mac OS (desktop applications, browsers, printers, and telecommunications and video). Support various software packages including Microsoft Office, anti-virus, backup, email clients, ActiveSync, VPN client, Adobe Products, Internet Browsers and various GDS software.
30+ days ago

Monrovia, CA
$25–$29 / hour
Responsibilities: Provide operational support and maximum uptime for plant related WINTEL & LINUX client Desktops, Handheld, Laptops, Process PCs, NetPCs, and Servers (File/Print, Process, SQL, WTS) including associated OS(NT, W2K, XP, VISTA. WIN7) and software, Laserjet and Label (Zebra, Datamax, Other) printers, tethered network Switches, Routers, Firewalls, Phone systems and untethered Wireless access points and Intermec, Motorola, Symbol, LXE RF devices.
30+ days ago

Los Angeles, California
You will be responsible for resolving a range of IT issues, supporting end-users, and ensuring smooth daily operation of critical business systems, with a particular focus on applications and workflows common in legal practices.
We are seeking a proactive and experienced Technical Support Analyst to join Pillsbury Winthrop Shaw Pittman LLP's Los Angeles office.
30+ days ago

Beverly Hills, California
Responsibilities:
Internova is currently looking for a Technical Support Analyst to provide technical expertise and trouble-shooting, finding solutions and supporting hardware, software, and operating systems in an inter-networked environment, which includes different desktop/laptops operating Windows OS and Mac OS (desktop applications, browsers, printers, and telecommunications and video).
Internova Travel Group is one of the largest travel services companies in the world with a collection of leading brands delivering high-touch, personal travel expertise to leisure and corporate clients.
14 days ago

Santa Ana, CA
First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements. As a Knowledge-Centered Service (KCS) organization, success in this role requires a strong record in KCS practices, including "UFFA," early problem recognition, and the ability to quickly determine the appropriate resolution or escalation path while delivering an excellent customer service experience.
30+ days ago

Los Angeles, CA
$30–$30
p class="MsoNormal" style="margin-bottom:0in;line-height:normal">Premiere Digital Services (PDS) is a trusted media services and software solutions partner for content owners, video distributors, digital retailers, broadcasters, subscription videos, and ad-supported platforms.
· Working with international technical teams and 3rd parties to complete projects and satisfy business needs.
18 days ago

Los Angeles, CA
Support Configuration & Workflow Optimization: Assist with configuration updates, workflow improvements, and data validation during enhancement cycles to improve system performance and usability. • Collaborate on Complex Issue Resolution: Partner with ITS teams, including Application Development Services, Infrastructure, Data Services, and Information Security, to resolve complex issues and strengthen system stability and integration.
30+ days ago

Los Angeles, CA
The role supports the full legal hold lifecycle, maintains strong partnership relevant departments (such as Legal, IT, Cybersecurity, Privacy, Compliance, and Business Areas), and ensures defensible, efficient preservation, retention, and disposition practices across the organization. Pursuant with sec 1033 of the Violent Crime Control and Law Enforcement Act of 1994, individuals who have been convicted of a felony crime involving dishonesty or breach of trust are prohibited from working in the insurance industry unless they obtain written consent from their state insurance commissioner.
11 days ago

Alhambra, CA
Responsibilities of the PC Desktop Support Analyst includes triaging, diagnosing, and investigating incidents/service requests, resolving incidents/service requests when possible, escalating tickets when appropriate, coordinating communications between team members and customer, closing resolved incidents/requests, and ensuring thorough documentation of relevant details including the steps taken during investigation and resolution. Executes incident management processes, including analyzing and resolving hardware and software issues; maintains, analyzes, repairs, and performs upgrades to resolve incidents involving computer systems, telecommunication devices, printers, fax machines, mobile devices, and other peripherals managed by the department.•
11 days ago

Alhambra, California
Responsibilities of the PC Desktop Support Analyst includes triaging, diagnosing, and investigating incidents/service requests, resolving incidents/service requests when possible, escalating tickets when appropriate, coordinating communications between team members and customer, closing resolved incidents/requests, and ensuring thorough documentation of relevant details including the steps taken during investigation and resolution. • Executes incident management processes, including analyzing and resolving hardware and software issues; maintains, analyzes, repairs, and performs upgrades to resolve incidents involving computer systems, telecommunication devices, printers, fax machines, mobile devices, and other peripherals managed by the department.
12 days ago

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Support Analyst Jobs in Los Angeles, CA

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