San Francisco, CA30+ days ago
p>Project manage the thorough and complete implementation and onboarding of new Ramp Strategic Enterprise customers Execute program management for successful launches of the Ramp platform across top-tier accounts in partnership with Ramp's Account Executive, Technical Consulting, Product, and Engineering teams Act as a strategic consultant and extension of your customers' team as you guide them through Ramp setup and best practices Work with customers to deeply understand their current workflow, pain points, and priorities, and showcase tailored solutions to solve those Drive initial product utilization and revenue for Ramp by ensuring there are no unnecessary delays in the implementation process, and continuing to sell the customer on why implementing Ramp is a high-value initiative Become an expert in the full range of integration and configuration options for Ramp's suite of products Assist customers with change management, and help run custom trainings for their organizations Partner closely with the product team to ensure customer feedback is reviewed and prioritized Help facilitate product workshops as necessary Balance priorities and multiple tasks supporting implementation, follow-up, cross-functional collaboration, and proactive outreach. Ramp's investors include Lightspeed Venture Partners, Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, Redpoint, and ICONIQ, as well as over 100 angel investors who were founders or executives of leading companies.