Registered Dietitian - Part time Day Shift MedStar HealthRegistered Dietitian - Part time Day ShiftTakoma Park, MD$59,820–$101,836The Clinical Dietitian is responsible for collecting pertinent information development of appropriate care plans monitoring the status of patients counseling patient and family on special nutritional requirements consulting with other health personnel (physician nurse pharmacist case manger therapist etc.) as appropriate. Provides patient with ongoing nutrition assessment and outcome-oriented nutrition counseling necessary to assist patient in achieving and sustaining an effective nutritional status.
Tax Manager WeaverTax ManagerBethesda, MD$125,000–$191,000 / yearA Tax Manager works closely with firm leadership and plays a key role in business development and firm administration activities, including training and mentoring less-experienced team members. Our multi-faceted internal learning program including technical improvement, practice development, management/leadership training, and whole-life growth.
Tax Senior Manager WeaverTax Senior ManagerBethesda, MD$141,000–$290,000 / yearOur multi-faceted internal learning program including technical improvement, practice development, management/leadership training, and whole-life growth. That is why we have created an internal leadership coaching program to train leaders to support other leaders at every level of the organization.
Case Manager CANCase ManagerCatonsville, MarylandThis worker will assess client needs and strengths, create service plans and implement through referral and linkage to Agency and Community resources for entitlement programs, employment and vocational rehabilitation services, mental health services as well as to numerous other essential support services for homeless clients. The Community Assistance Network, Inc. (CAN)'s mission is to work in partnership with the community to develop, operate, and support programs that reduce vulnerability and promote personal growth, dignity, stability, and self-sufficiency among people in Baltimore County experiencing economic challenges.
Delegating Nurse (Registered Nurse/RN) Home Healthcare Agency & Medical StaffingDelegating Nurse (Registered Nurse/RN)Annapolis, MarylandOperating through 300+ offices, our commitment to nurses is expressed through our passion to put patients first; a culture that values and appreciates nurses; and our ongoing efforts to advocate for nurses in ways that elevate their profession and reward their sacrificial work. Founded in 1966, Interim HealthCare Staffing is the nation’s first healthcare staffing company and a leading employer of Registered Nurses (RNs).
Program Manager Leidos Holdings Inc.Program ManagerAnnapolis Junction, MD$154,050–$278,475 / yearThe Leidos National Security Sector combines technology-enabled services and mission software capabilities in the areas of cyber, logistics, security operations, and decision analytics to support our defense and intel customers' mission to defend against evolving threats around the world. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Shift Manager McDonald's CorpShift ManagerPAAs a Shift Manager, you may be responsible for:• Food Safety• Internal Communication• Inventory Management• Daily Maintenance and Cleanliness• Managing Crew• Quality Food Production• Exceptional Customer Service• Safety and Security• Scheduling• TrainingPrevious leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. The Team for Me - Our people want to say YES - to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments.
NewStore Manager Apprentice - Maryland Royal FarmsStore Manager Apprentice - MarylandParkville, Maryland$15–$21 / hourFull timeApprentices move through clearly defined competency levels throughout their training, combining hands-on experience, related classroom instruction, and leadership practice under the guidance of experienced Store Leaders and District Leaders. The Store Leader Apprentice role is a structured learning and development position that prepares motivated entry-level employees to advance into a full Store Leader role upon completion of the training program and mastery of required skills.
Wellness and Nutrition Coordinator, Operations Officer I (NCS) - Department of Human Resources City of BaltimoreWellness and Nutrition Coordinator, Operations Officer I (NCS) - Department of Human ResourcesBaltimore, MD$73,897–$118,515 / yearEligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed. The position assists with all matters related to employee health and wellness, to include, but not limited to: employee benefits, program development, employee wellness, clerical duties and employee stakeholder/morale committee.
Property Manager Quantum Real Estate MgmtProperty ManagerBethesda, MarylandSupervises maintenance staff, including maintenance supervisor and any contract workers; Supervises scheduling of maintenance work including corrective and preventive maintenance. Provides for resident recruitment, selection, qualification, lease administration and apartment preparation for move-ins in accordance with corporate policies and procedures.
NewManager, Education Grants & Programs American Society of Addiction MedicineManager, Education Grants & ProgramsRockville, MD$68,000–$74,000 / yearThe Manager supports the development, delivery, marketing, and operational management of educational activities and resources, ensuring projects are completed on time, meet funder and accreditation requirements, and achieve measurable outcomes. This position works closely with faculty, planning committees, partner organizations, and cross-functional ASAM staff to deliver high-quality educational programs that improve clinical knowledge and practice.
NewManager, Conferences & Online Learning American Society of Addiction MedicineManager, Conferences & Online LearningRockville, MD$68,000–$74,000 / yearResponsibilities/Duties: Manage the planning, development, execution, and post-program evaluation of assigned educational courses and programs (eg, the Virtual Review Course, State of the Art Course and Annual Conference Pre-Conference Courses). The successful candidate will rapidly develop a comprehensive understanding of ASAM''s educational portfolio, exercise sound judgment in prioritizing competing demands, and effectively manage multiple projects in a dynamic environment.
Operations Manager-Fort Meade InterContinental Hotels Group PlcOperations Manager-Fort MeadeFort Meade, MD$64,000–$71,000 / yearOversee the day-to-day operations and assignments of the hotel staff; assist the General Manager in the development and communication of departmental strategies and goals. As Operations Manager, you'll keep our hotel running smoothly and make sure everything is working well and all our guests are safe and comfortable.
Special Projects Group Principal Geotechnical Engineer - Transportation Engineering Consulting Services LtdSpecial Projects Group Principal Geotechnical Engineer - TransportationHanover, MD$125,000–$200,000 / yearECS is currently ranked #60 in Engineering News-Record's Top 500 Design Firms (April 2026), #148 in Engineering News-Record's Top 200 Environmental Firms (October 2025) and #50 in Zweig Group's Hot Firm List (May 2025). Attend weekly department managers meeting to discuss overall goals and learn information that will need to be passed down to Project and Senior Project Managers.
Technical Project Manager LeidosTechnical Project ManagerOdenton, MarylandLead engineering projects on behalf of the program managing day-to-day engineering management for CDES efforts, including managing schedules, requirements, testing, integration, deployment, documentation, reporting, work allocation, engineering delivery and full life cycle product development. Bachelor’s degree in engineering, computer science, IT, or equivalent technical discipline and 5+ years of directly relevant experience, including providing expertise on multiple complex assignments, developing methodology and developing/presenting solutions to problems, and managing personnel.
Registered Nurse (RN), MedSurg/Tele, Staffing Center University of Maryland Baltimore Washington Medical CenterRegistered Nurse (RN), MedSurg/Tele, Staffing CenterBaltimore, MD$2,025–$2,026Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties.
Assistant Deputy Court Administrator, Operations Specialist II (NCS) - Circuit Court for Baltimore City City of BaltimoreAssistant Deputy Court Administrator, Operations Specialist II (NCS) - Circuit Court for Baltimore CityBaltimore, MD$66,701–$106,818 / yearAdditionally, the Assistant Deputy Court Administrator assists the Court Administrator and Deputy Court Administrator in exercising their authority and responsibility in executive leadership, managerial and organizational effectiveness, fiscal planning and budget accountability, policy implementation, and facilities management and planning. Under the administrative direction of the Administrative Judge, Court Administrator, and Deputy Court Administrator, the position provides key administrative support to the Court Administrative Office by overseeing day-to-day operations and ensuring efficient service to judges, attorneys, litigants, and the public.
New["Restaurant Manager","Restaurant Manager"] Raising Cane's["Restaurant Manager","Restaurant Manager"]Westminster$22–$22.75 / hourIt also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job.**Your The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers.
NewCase Manager Available Opportunities at The Mary T Family of CompaniesCase ManagerMillersville, MarylandThe Case Manager will work under the direction of the Program Manager to ensure the proper communication delivery, education and follow-up of med delivery for consumers at their assigned homes and programs of Mary T Maryland. About Us: Family owned and founded on a history of care, The Mary T Family of Companies provides a full continuum of health care services from disability services, senior housing, assisted living, therapy, home health, and hospice care.
["Commercial Retail Property Manager","Commercial Retail Property Manager"] Saul Centers["Commercial Retail Property Manager","Commercial Retail Property Manager"]BethesdaJob Requirements (Skills & Abilities) of the Commercial Retail Property ManagerFamiliarity with building systems, building design, and interior constructionProven strong interpersonal skillsDemonstrated organizational skillsStrong analytical skillsProficiency with word processing, spreadsheet, and property management softwareExceptional verbal and written communication skillsEffective team memberExperience / Education / Licenses / Certifications3–5 years Commercial Property Management experienceFour‑year college degree preferred or a combination of education and commensurate work‑related experienceRPA (Real Property Manager) and/or CPM (Certified Property Manager) designation preferredReal estate license preferredPhysical / Environment Requirements of the Commercial Retail Property ManagerValid driver's license and reliable transportation to office and multiple properties in the portfolioAbility to visit properties, maintenance staff, and tenantsAbility to inspect exterior and interior of properties, including mechanical rooms, roofs, and stairwells. Roof access may require climbing interior or exterior laddersBase Pay & CompensationThe actual base pay offered is determined by several variables, including the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held.
["Store Manager Hanover Mall - Macy's","Store Manager Hanover Mall - Macy's"] EssilorLuxottica["Store Manager Hanover Mall - Macy's","Store Manager Hanover Mall - Macy's"]Hanover$20.30–$30.76 / hourSunglass Hut is a world leader in specialty sunglass retail with over 3,000 stores worldwide and is part of EssilorLuxottica, a global leader in vision care products. For feedback or accommodation requests, contact the EssilorLuxottica Speak‑Up Hotline at 844‑303‑0229 or email HRCompliance@luxotticaretail.com.
New["Energy Manager, Power Supply","Energy Manager, Power Supply"] Meta["Energy Manager, Power Supply","Energy Manager, Power Supply"]AnnapolisThe ideal candidate will have a proven track record of commercial success with utility negotiations and other energy suppliers/project developers (such as behind-the-meter/on-site generation or bridging-power contract structures), and experience working in both regulated markets like WECC or SERC, and RTO markets like ERCOT or SPP. The Energy Manager will support the continued development and execution of Meta's global energy strategy centered on meeting data center capacity needs of the business – addressing cost, risk, timelines, and clean energy targets within complex, large scale energy supply transactions.
Retention & Workforce Planning Coordinator, Grant Service Specialist III (NCS) - Baltimore Police Department City of BaltimoreRetention & Workforce Planning Coordinator, Grant Service Specialist III (NCS) - Baltimore Police DepartmentBaltimore, MD$67,687–$116,360 / yearEducation: Bachelor's degree from an accredited college or university in one of the following fields: public administration, public policy, business administration, human resources management, organizational leadership, data analytics, statistics, economics, criminal justice, sociology, psychology, management, information systems or a closely related field. Experience: Four (4) years of progressively responsible professional experience in program management, workforce planning, strategic planning, organizational development, human resources, grants management, performance management, data analytics, public administration, or a closely related field.
Child and Youth Program Assistant CY-01/02 United States ArmyChild and Youth Program Assistant CY-01/02Fort Meade, MD$20.50–$24.90 / hourChild and Youth Services (CYS) Employee Childcare Fee applicable to employees working at least 15 hours per week: First Child: 100% childcare fee discount (all CYS employees). Assists in implementing planned, developmentally appropriate activities, schedules, and routines for children/youth using prepared curriculum, activity plans, and materials which includes group and individual activities.
Advisory Consultant Lead: Water Infrastructure, Asset Mgt/Utilities Management SidaraAdvisory Consultant Lead: Water Infrastructure, Asset Mgt/Utilities ManagementSilver Spring, MarylandServing as the recognized leader for Water Advisory within the broader Advisory Practice, this role builds and sustains strong relationships with clients, regulators, industry organizations, and strategic partners while elevating TYLin’s market position. The Advisory Consultant Lead: Water Infrastructure, Asset Mgt/Utilities Management will drive the growth and strategic advancement of TYLin’s integrated advisory platform across Asset Management, Decision Intelligence, and Resiliency & Risk.
New["Knowledge Manager","Knowledge Manager"] CACI International Inc["Knowledge Manager","Knowledge Manager"]Jessup$70,800–$148,600 / yearPay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Collaborate with stakeholders, program managers, and task leads to strategically identify, prioritize, and document requirements and translate into business processes and SharePoint workflows.
NewStructural Engineer IV CRB Group, Inc.Structural Engineer IVRockville, MDProject Leadership: Lead structural design approach, technical decision-making, interdisciplinary coordination, constructability input, and QA/QC for significant regional projects in the life sciences and food and beverage markets. The position combines high-impact project leadership with regional practice building, client and pursuit support, team leadership, and connection to CRB's national structural engineering organization.
Multi-Unit F&B Director I Avolta AGMulti-Unit F&B Director IBaltimore, MD$91,880–$114,849 / yearMinimum Qualifications, Knowledge, Skills, and Work Environment: Each F&B Multi Unit Director I must have documented and demonstrated experience managing the types of restaurants (QSR, Casual Dine, Full Service, similar complexity, Union and Non-Union, etc) within the zone to which the role is assigned, to include overall responsibility for success and failure of those restaurants for multiple annual cycles for each type. The F&B Multi Unit Director I position is expected to work a varied and rotating schedule to be on site at various operating days and hours each week; some opening shifts, during some busy dayparts, and during some closing shifts to monitor GM and restaurant associates' work activities during these different days and times.
Program Manager (PHCOE) The Henry M Jackson Foundation for the Advancement of Military Medicine IncProgram Manager (PHCOE)Silver Spring, MDWe serve military, medical, academic and government clients by administering, managing and supporting preeminent scientific programs that benefit members of the armed forces and civilians alike. PHCoE also produces evidence-based resources, clinical support tools, and expert-reviewed briefs to enhance patient care, operational readiness, and human performance in military settings.
NewProgram Manager LufCoProgram ManagerAberdeen, MDAs our Program Manager, you will be the operational heartbeat driving multi-disciplinary teams across critical mission areas—from AI/ML and data science to cyber, cross-domain solutions, and fielded tactical communications. You will ensure flawless contract delivery, lead high-performing technical teams, and partner directly with government stakeholders to deliver mission-critical defense capabilities when and where they matter most.
NewADMINISTRATOR III (Analytical and Technical Unit Ast. Manager) State of MarylandADMINISTRATOR III (Analytical and Technical Unit Ast. Manager)Howard, MDProficient with the following Systems/Software Programs: (1) Security Threat Group (STG) identification, validations, and the entry of STG data, (2) ViaPath (GTL) telecommunication systems, (3) Navigation and data entry of Offender Case Management System (OCMS), (4) Automated Gang Intel Information System (AGI), and (5) external and internal IID systems and databases. As a member of the DPSCS team, you can have a fulfilling career, while also enjoying a wide range of benefits such as medical and dental coverage, paid time off (i.e. vacation, sick leave), becoming vested in the State pension, supplemental retirement options, and even joining the Maryland State Employees Credit Union.
Case Manager (Bilingual Spanish/English) - Dundalk Support Center Associated Catholic CharitiesCase Manager (Bilingual Spanish/English) - Dundalk Support CenterDundalk, MDDevelops Individualized Service Plans (ISPs) in collaboration with participants, with a clear focus on achieving self-sufficiency within the established timeframe, and tracks progress to ensure timely goal completion. Assists clients in accessing and completing applications for eligible benefits such as emergency cash assistance, SNAP, day care vouchers, and eviction prevention, and follows up to track outcomes and provide further support as needed.
Grant and Policy Writer (NCS) - Mayor''''s Office of Employment Development City of BaltimoreGrant and Policy Writer (NCS) - Mayor''''s Office of Employment DevelopmentBaltimore, MD$76,299–$122,078 / yearSome of our programs include dislocated worker services, youth summer employment, opportunities for disconnected youth, recovery-friendly programs, services for returning citizens, and financial empowerment counseling. The Grant/Policy Writer will be responsible for proposal development and report writing to generate funding to support and enhance the strategic priorities and workforce programs of the Mayor's Office of Employment Development (MOED).
Risk Senior Manager SC&H Group ExternalRisk Senior ManagerColumbia, Maryland$140,000–$175,000 / yearSC&H's Risk Practice is seeking a Senior Manager to lead and grow our service line with a strong focus on security-related consulting, including SOC (SSAE 18), ISO/IEC 27001, and ISO/IEC 42001 engagements. The ideal candidate combines sales/business development acumen, team leadership, and deep delivery expertise to shape client outcomes, scale practices, and develop high-performing teams.
NewCase Manager - Sarah's House Associated Catholic CharitiesCase Manager - Sarah's HouseFort Meade, MDSarah's House is a supportive housing program offering emergency shelter and project-based supportive housing with an array of other services for families experience homelessness in Anne Arundel County. Develops Individualized Service Plans (ISPs) in collaboration with participants, with a clear focus on achieving self-sufficiency within the established timeframe, and tracks progress to ensure timely goal completion.
Manager Clinical Laboratory MedStar Health Research InstituteManager Clinical LaboratoryOlney, MD$89,065–$162,801 / yearManages operational activities across the clinical laboratory, ensuring alignment of staffing, workflow, quality, and service expectations while providing leadership oversight of technical, quality, and regulatory priorities to support operational effectiveness, performance, and accountability. Partners closely with Technical Specialists who maintain primary ownership of technical operations validation instrumentation and competency and with Quality and Accreditation leadership who maintain primary ownership of quality systems regulatory compliance and inspection readiness.
Senior Land Development Project Manager STV Group IncSenior Land Development Project ManagerOwings Mills, MD$156,456.65–$178,807.60 / yearYou will help deliver impactful projects across the Baltimore-Washington region-ranging from large-scale site development to complex urban redevelopment-while working within a collaborative, multidisciplinary environment committed to technical excellence and project delivery. This is a key leadership position responsible for overseeing civil/site development projects of varying size and complexity, mentoring technical staff, and strengthening client relationships across public and private sectors.
Land Development Project Manager STV Group IncLand Development Project ManagerOwings Mills, MD$124,726.29–$142,544.33 / yearYou will help deliver impactful projects across the Baltimore-Washington region-ranging from large-scale site development to complex urban redevelopment-while working within a collaborative, multidisciplinary environment committed to technical excellence and project delivery. This is a key leadership position responsible for overseeing civil/site development projects of varying size and complexity, mentoring technical staff, and strengthening client relationships across public and private sectors.
Senior Land Development Project Manager - STV David Joseph & CompanySenior Land Development Project Manager - STVOwning Mills, MarylandYou will help deliver impactful projects across the Baltimore–Washington region— ranging from large-scale site development to complex urban redevelopment — while working within a collaborative, multidisciplinary environment committed to technical excellence and project delivery. This is a key leadership position responsible for overseeing civil/site development projects of varying size and complexity, mentoring technical staff, and strengthening client relationships across public and private sectors.
Land Development Project Manager (PE) - STV David Joseph & CompanyLand Development Project Manager (PE) - STVOwning Mills, MarylandYou will help deliver impactful projects across the Baltimore–Washington region—ranging from large-scale site development to complex urban redevelopment—while working within a collaborative, multidisciplinary environment committed to technical excellence and project delivery. This is a key leadership position responsible for overseeing civil/site development projects of varying size and complexity, mentoring technical staff, and strengthening client relationships across public and private sectors.
["Luxury Retail Assistant Store Manager - Lead & Elevate Sales","Luxury Retail Assistant Store Manager - Lead & Elevate Sales"] Tapestry["Luxury Retail Assistant Store Manager - Lead & Elevate Sales","Luxury Retail Assistant Store Manager - Lead & Elevate Sales"]BethesdaCandidates should possess a minimum of 1 year of leadership experience in retail, strong customer focus, and excellent communication skills. A leading global fashion company is seeking an Assistant Store Manager for their Bethesda, MD location.
["Assistant Store Manager - Lead Retail, Serve Community","Assistant Store Manager - Lead Retail, Serve Community"] The Salvation Army North & Central Illinois Division["Assistant Store Manager - Lead Retail, Serve Community","Assistant Store Manager - Lead Retail, Serve Community"]ArnoldYou will assist the Store Manager in daily operations, supervise staff, oversee sales, banking, and record keeping, and help maintain a safe, well-run outlet. The Salvation Army North & Central Illinois Division in Arnold, MO is seeking an Assistant Store Manager in a full-time role.
NewSr Mechanic - DCW Constellation EnergySr Mechanic - DCWAshton, MD$40.67–$45.19Now integrated with Calpine, our portfolio includes 55 gigawatts of capacity from nuclear, natural gas, geothermal, hydro, wind and solar facilities, with the generating capacity to power the equivalent of 27 million homes. As the largest private-sector power producer in the world and the nation's largest producer of clean and reliable energy, Constellation is focused on our purpose: lighting the way to a brilliant tomorrow for all.
Store Manager Citi Trends, Inc.Store ManagerBaltimore, MDYou will oversee daily store operations, drive sales and profitability, and ensure a positive customer experience while building, coaching, and developing a high-performing store team. Citi Trends is a leading off-price value retailer of apparel, accessories, and home trends dedicated to delivering great style and amazing brands at exceptional prices.
Project Manager - Transformation Allegis GroupProject Manager - TransformationHanover, Maryland$78,000–$117,000 / yearFull timeThe Transformation Project Manager leads transformation change and project management capabilities / processes (e.g., Project Plan, RAID) at the enterprise-initiative level in partnership with the Transformation Office Capability Leads and Transformation Office Leadership. Over time, the Transformation Project Manager will develop the strategic and analytical capabilities needed to run initiatives independently, translating business strategy into executable roadmaps and aligning cross-functional teams around shared outcomes.
Project Manager Transformation Allegis Group IncProject Manager TransformationHanover, MD$78,000–$117,000 / yearJob Summary: The Transformation Project Manager leads transformation change and project management capabilities / processes (e.g., Project Plan, RAID) at the enterprise-initiative level in partnership with the Transformation Office Capability Leads and Transformation Office Leadership. Over time, the Transformation Project Manager will develop the strategic and analytical capabilities needed to run initiatives independently, translating business strategy into executable roadmaps and aligning cross-functional teams around shared outcomes.
Student Operations Manager - Baltimore, MD Storage ScholarsStudent Operations Manager - Baltimore, MDBaltimore, MD$500–$10,000The role strengthened my communication skills, leadership capabilities, and my ability to manage large-scale operations in a fast-paced, team-oriented environment.”. “Working for Storage Scholars has been an incredible opportunity to grow as a leader and individual while supporting my fellow students during their campus moves.
OCO Networking And Internet Product Manager Assured Information Security, IncOCO Networking And Internet Product ManagerColumbia, MD$150,000–$200,000 / yearCollaborate with other Product Managers, Release Train Engineers, and Scrum Masters to drive Program Increment (Pl) execution, risk mitigation, and cross-team collaboration for networking-focused projects. Education/Experience/Skillset Required: Bachelor's degree in systems engineering, Computer Science or related field with 12 years of relevant experience, or a Master's degree with 10 years of relevant experience.
Labor Relations Manager ST Engineering North AmericaLabor Relations ManagerBaltimore, MD$100,000–$140,000 / yearA pioneer in the production and assembly of complex aerostructures including aircraft and rocket components, engine nacelle systems, thrust reversers and advanced composite products, we apply the latest digital technologies and automation in composite design and manufacturing that are second to none. From the first flight across the Pacific Ocean to developing highly complex structures for the most popular aircraft in the world, we have come a long way always with a can-do approach to problem solving while delighting customers with our high say-do ratio.
Senior Manager, Customer Service (DentaQuest) Sun Life Financial IncSenior Manager, Customer Service (DentaQuest)Baltimore, MD$64,700–$97,100 / yearServes as a key operational liaison across Workforce Management, Learning and Development, Quality Assurance, Client Engagement, Information Technology, vendor partners, and business leadership to support service delivery, incident response, technology readiness, and implementation of new tools and processes. Provides leadership for frontline production teams and managers, monitors operational performance against service level and contractual expectations, and drives continuous improvement in quality, accuracy, call routing, knowledge management, and customer experience.