Key Responsibilities** Specific duties and responsibilities will include but are not limited to the following: Support enterprise network and identity initiatives including SD-WAN deployment, PKI lifecycle management, and secure authentication services Monitor, identify, and remediate issues with Agency enterprise network and identity services Support network connectivity and authentication services on Windows-based systems Support connectivity and secure access on mobile devices (i.e., Apple devices) Manage the network and identity infrastructure lifecycle at all stages Create and maintain network documentation (e.g., diagrams, coverage, and design documentation) Assist with deployment, configuration, and support of SD-WAN, PKI, and secure authentication solutions Perform enterprise network deployments, installations, and upgrades Requires comfort working on a ladder; ability to lift 40 lbs. Description DAILY DUTIES / RESPONSIBILITIES: The network administrators for these openings, under the general guidance of the assigned Network Operations Center Manager, will coordinate daily/weekly assignments for the deployment, operational support, diagnostics, and troubleshooting of the critical enterprise architecture.