div class="content">Job Summary
The MRO Customer Service Manager is focused on managing customers and their accounts from pre-arrival to post-delivery.
- Works interdepartmentally with service managers, planning, parts, sales and other department leaders to ensure timely coordination of all aspects of assigned projects .
Rate: $20 USD per hour Description Guest Service Manager Overview Located just steps from The Village at Meridian, our charming 82‑room property offers the perfect opportunity for an ambitious hospitality professional to grow their career. As Guest Service Manager, you’ll partner closely with the General Manager to drive overall hotel performance, lead front desk operations, and ensure every guest enjoys an exceptional stay.
Armanino LLP is a licensed independent CPA firm that provides attest services, and Armanino Advisory LLC and its subsidiary entities provide tax, advisory, and business consulting services. To view our Consumer Notice at Collection for job applicants, please visit: https://www.armanino.com/terms/ccpa-employee-notice/.
Conduct online tax research • Accounting work needed for tax returns • Develop and nurture long-term relationships with client • Develop solutions for clients and champion the implementation of ideas • Review and confirm assignment objectives, scope and work plan with client • Identify assignment resource requirements and ensure the most appropriate resources are assigned to specific assignment roles • Anticipate, identify and resolves complex assignment issues • Seek regular client assessment of assignment progress and overall feedback on performance • Manage groups to ensure profitability in the short and long term • Support the partner team in identifying and promoting the development of new delivery capabilities and/or channels to satisfy evolving market requirements • Support the partner team in the development and planning of practice unit strategy, objectives, and budgets • Identify and develop new initiatives to increase retention, meet resourcing needs, utilization and people development • Build on strong coaching skills to mentor key talent • Share and transfer knowledge and skills to the team • Engage in ongoing personal development in line with the competency model • Performs other related duties as assigned. • Bachelor's degree in Accounting, Tax, Finance, or a related discipline • Active CPA license • Minimum of 7 years of progressive U.S. tax compliance and consulting experience in public accounting, with at least 2 years in a management or supervisory role • Demonstrated experience working with high-net-worth individuals, entertainers, athletes, family offices, and related entities (corporations, partnerships, trusts, and individuals) • Experience with multi-state and foreign tax returns • Proven track record of managing multiple complex client engagements simultaneously and ensuring timely delivery • Hands-on experience with tax preparation and review software • Strong project management skills, including budget oversight, resource allocation, and deadline management • Demonstrated ability to coach, mentor, and develop team members • Excellent research, writing, and analytical skills, with the ability to communicate complex tax matters clearly to non-tax professionals • Strong client service orientation with a proven ability to retain and grow client relationships • Flexibility to work from home while collaborating in person half the time.
Service Delivery Managers are responsible for establishing, maintaining, and managing strong relationships with Clearwater's clients, serving as the main point of contact and ensuring ongoing client engagement, from the daily user to decision maker level. By maintaining knowledge of product enhancements and the changing investment accounting industry, they play a crucial role providing valuable insights to empower our clients to optimize their investment operations, ensuring client satisfaction and driving business growth.