Returning Store Manager-Spirit-HU - U-SP-Y26-T1-Z41-D131-S61726 Middletown CT, CT (Middletown, CT) Spirit HalloweenReturning Store Manager-Spirit-HU - U-SP-Y26-T1-Z41-D131-S61726 Middletown CT, CT (Middletown, CT)Middletown, CT$21.94–$22.19 / hourThe Store Manager oversees and is accountable for the total operation of a store ensuring maximum sales and profitability by establishing and maintaining Guest Services and, controlling expenses. The Store Manager is responsible for shrink, merchandising, inventory control, staffing, setup, pack-up and teardown of a seasonal store.
Returning Store Manager-Spirit-HU - U-SP-Y26-T1-Z41-D136-S60612 Waterford CT, CT (Waterford, CT) Spirit HalloweenReturning Store Manager-Spirit-HU - U-SP-Y26-T1-Z41-D136-S60612 Waterford CT, CT (Waterford, CT)Waterford, CT$21.94–$22.19 / hourThe Store Manager oversees and is accountable for the total operation of a store ensuring maximum sales and profitability by establishing and maintaining Guest Services and, controlling expenses. The Store Manager is responsible for shrink, merchandising, inventory control, staffing, setup, pack-up and teardown of a seasonal store.
Assistant Store Manager-Spirit-HU - U-SP-Y26-T1-Z41-D136-S60612 Waterford CT, CT (Waterford, CT) Spirit HalloweenAssistant Store Manager-Spirit-HU - U-SP-Y26-T1-Z41-D136-S60612 Waterford CT, CT (Waterford, CT)Waterford, CT$18.94–$19.19 / hourThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profitability by establishing and maintaining Guest Services, developing staff, controlling expenses, shrinkage and all aspects of merchandising and inventory control. The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store.
Store Manager-Spirit-HU - U-SP-Y26-T1-Z41-D136-S60612 Waterford CT, CT (Waterford, CT) Spirit HalloweenStore Manager-Spirit-HU - U-SP-Y26-T1-Z41-D136-S60612 Waterford CT, CT (Waterford, CT)Waterford, CT$21.94–$22.19 / hourThe Store Manager oversees and is accountable for the total operation of a store ensuring maximum sales and profitability by establishing and maintaining Guest Services and, controlling expenses. The Store Manager is responsible for shrink, merchandising, inventory control, staffing, setup, pack-up and teardown of a seasonal store.
Assistant Store Manager-Spirit-HU - U-SP-Y26-T1-Z41-D131-S61726 Middletown CT, CT (Middletown, CT) Spirit HalloweenAssistant Store Manager-Spirit-HU - U-SP-Y26-T1-Z41-D131-S61726 Middletown CT, CT (Middletown, CT)Middletown, CT$18.94–$19.19 / hourThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profitability by establishing and maintaining Guest Services, developing staff, controlling expenses, shrinkage and all aspects of merchandising and inventory control. The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store.
Guest Service Leader Cumberland Farms IncGuest Service LeaderNorwich, CT$17.94–$19.94 / hourGuest Service Leaders will greet and welcome our guests, coach fellow team members on service behaviors, help keep our stores in-stock, clean and organized to make the guest experience fast, easy and pleasant. Cumberland Farms convenience stores across the U.S. Certified Oil • Cumberland Farms • Fastrac • Kwik Shop • Loaf N'' Jug • Minit Mart • Quik Stop • Sprint Food Stores • Tom Thumb • Turkey Hill.
Guest Services Rep Part Time-104020 Extended Stay America IncGuest Services Rep Part Time-104020West Warwick, RIResponsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests.
Assistant Director of Clinical Services - HomeCare Hartford HealthCare CorpAssistant Director of Clinical Services - HomeCareMansfield Center, CTAssures the development, implementation, and updates of the individualized plan of care, which would entail communication with all physicians involved in the plan of care and integration of orders, including medication orders, from all physicians involved in the plan of care. At the direction of the DCS, supports and manages all direct and indirect patient services provided by clinical organization personnel.
Food Service Supervisor CW Resources IncFood Service SupervisorGroton, CTCopy and paste the link below into your web browser to view the posters pertaining to: Notification of Employee Rights Under Federal Labor Laws posters: https://www.dol.gov/agencies/olms/poster/labor-rights-federal-contractors . CW's Self - Disclosure Form: https://forms.office.com/pages/responsepage.aspx?id=zZj4MtUu00iOjM5NS60vhGhCUZaiq9RLhDLFapc8phdUQzRDRTlPUDNINzI3QTNUNEJONlZDSTZSMC4u&route=shorturl .
Environmental Specialist Triumvirate Environmental IncEnvironmental SpecialistGroton, CT$24–$25 / hourTriumvirate Environmental provides leading organizations in the higher education, life sciences, healthcare, and advanced manufacturing sectors with diverse services and expertise to assist them with compliance management. Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking an Environmental Specialist for our Lab & Onsite Support Services (Lab/OSS) team.
NewHVAC Service Manager Degree Heating & CoolingHVAC Service ManagerGlastonbury, ConnecticutDrive technician performance through regular coaching, ride-alongs, one-on-one meetings, and accountability to key performance metrics, including conversion rate, average ticket, and overall productivity. You'll work directly alongside the General Manager to drive operational excellence, improve technician performance, elevate the customer experience, and continue building a winning culture.
Service Manager Texas RoadhouseService ManagerNew London, ConnecticutDirecting work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant. At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.
Infusion Nurse Connecticut Oncology GroupInfusion NurseMiddletown, ConnecticutThe Infusion Nurse helps patients manage and live with diagnosis, retaining autonomy and independence by using the most appropriate disease/ symptom/psychosocial management techniques. The Infusion Nurse provides patients with safe, quality care throughout their treatment and disease process as effectively as possible at all stages of diagnosis to end of life.
Newstaff - Registered Nurse (RN) - Assistant Manager, OR - Operating Room - $50+ per hour Perm Staff Jobsstaff - Registered Nurse (RN) - Assistant Manager, OR - Operating Room - $50+ per hourMiddletown, CTThis is made possible by being home to the largest robotic surgery center in the Northeast and the Center for Education, Simulation and Innovation (CESI), one of the most-advanced medical simulation training centers in the world. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.
Task Associate Ulta Beauty, Inc.Task AssociateBridgehampton, New York$17–$25 / hourPart timeWe bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services.
Master Stylist Ulta Beauty, Inc.Master StylistBridgehampton, New York$17–$22.90 / hourPart timeMeet or exceed sales goal of $1250 average weekly sales and productivity goals for hair services by delivering exceptional guest service and contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label.
Stylist Ulta Beauty, Inc.StylistManchester, Connecticut$16.94–$19 / hourPart timeMeet or exceed sales goal of $800 average weekly sales and productivity goals for hair services by delivering exceptional guest service and contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label.
Business Office Administrator Pure Property GroupBusiness Office AdministratorBridgehampton, NYFull timeThis role supports leadership, project managers, designers, and field staff by managing office operations, financial administration, human resources, customer communication, and business systems. We bring design, construction and project delivery together under one team to create highly considered homes defined by craftsmanship, precision and an exceptional client experience.
NewProject Discipline Manger Military Development Program - Clearance Required (Onsite) RTXProject Discipline Manger Military Development Program - Clearance Required (Onsite)East Hartford, ConnecticutThis may include guiding and assisting the IPTs in resolving delivery issues and non-conformances of critical parts, technology advancement, manufacturability support including Manufacturing Readiness Level (MRL) progression, performing root cause investigations, and completing component qualification/validation activities. . The Compression Systems Engineering Project Discipline Organization is looking for an experienced, leadership and people oriented, and highly motivated individual to be the Project Discipline Manager for a Military Development Program, reporting to the Compressions Systems Engineering Project Director. .
Case Manager-Extended Day- Middletown WheelerCase Manager-Extended Day- MiddletownMiddletown, CTMaintains records of case management activities for reporting and tracking purposes and completes all documentation for client medical records in accordance with documentation timelines and in compliance with Medicaid, licensing and other accreditations (e.g., treatment plans, treatment plan reviews, and progress notes).Attends team meetings, staff meetings, or rounds to assist in coordinating case management and review of treatment plans. Maintain Work-Life Harmony: Recharge with generous paid time off, including: 15 vacation days per year to explore and recharge8 sick days per year for your well-being2 personal days per year for your personal needs2 floating holidays per year to celebrate what matters to you9 paid company holidays to spend with loved ones.
CTS - Hot Section - Field Service Engineer -- Onsite RTX CorpCTS - Hot Section - Field Service Engineer -- OnsiteEast Hartford, CTOur focus is on managing and resolving technical issues for the PW2000 and PW4000 hot section hardware to ensure engine safety, maintain world-class operational metrics (Delays and Cancellation rate, In-Flight-Shut-Down rate, Unscheduled Engine Removal rate, etc.), contribute to acceptable shop Turn-Around-Time, and reduce the maintenance burden to our customers. Initiate technical data development of Engineering Authorization (EA), Special Instructions, and other documents for on wing and engine shop maintenance data for Aircraft Maintenance Manual (AMM), Engine Manual (EM), Clean, Inspect and Repair (CIR), and Maintenance Planning Guide (MPG) in support of airline customers.
Echocardiographer (RCS, RDCS) - Cardiology Hartford HealthCare CorpEchocardiographer (RCS, RDCS) - CardiologyMiddletown, CTHere, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. Job Summary: Performs and assists with a variety of echocardiographic tests and other related duties, working under limited supervision to ensure high quality diagnostic studies.
Echocardiographer - Cardiology Hartford HealthCare CorpEchocardiographer - CardiologyWillimantic, CTHere, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here.
Bridge & Structures Project Manager- Connecticut ParsonsBridge & Structures Project Manager- ConnecticutEast Hartford, ConnecticutWith your 15+ years of experience managing bridge and structures projects, you’ll have the opportunity to take on leadership roles and drive the delivery of multibillion-dollar infrastructure projects with some of our premiere clients in New England. We take special pride in projects and solutions that improve communities as well as people’s quality of life by promoting economic growth, enhancing mobility, and increasing sustainability and resiliency.
Customer Advocate Management Trainee Kia of Old SaybrookCustomer Advocate Management TraineeNew London, Connecticut$55,000–$85,000 / yearWhether you see yourself in sales, as a Sales Manager, Service Manager, Finance Manager, or a Used Car Manager, as a Customer Advocate manager in training, you can count on a career path with a clear beginning and an open end that’s full of opportunities. Prepare & present demo vehicles so latest technology is enabled & ready for display (Bluetooth, navigation, green fuel options, hybrid tools, etc.).
Patient Transporter - Transportation Services Hartford HealthCare CorpPatient Transporter - Transportation ServicesManchester, CTIt includes Manchester Memorial Hospital, a 249-bed community hospital, Rockville General, a campus of Manchester Memorial Hospital, a 102-bed facility, a large multispecialty provider group and visiting nurse services. POSITION SUMMARY: Under the direction of the Administrative Director, Medical Imaging, Team Leader, Medical Imaging or Workflow Coodinator, provides support services and transportation of patients for inpatient and discharge needs.
NewPatient Transporter PDm - Transportation Services Hartford HealthCare CorpPatient Transporter PDm - Transportation ServicesManchester, CTIt includes Manchester Memorial Hospital, a 249-bed community hospital, Rockville General, a campus of Manchester Memorial Hospital, a 102-bed facility, a large multispecialty provider group and visiting nurse services. POSITION SUMMARY: Under the direction of the Administrative Director, Medical Imaging, Team Leader, Medical Imaging or Workflow Coodinator, provides support services and transportation of patients for inpatient and discharge needs.
NewCrisis Therapist: Youth Mobile Crisis Intervention Services- 7043 CHR CareerCrisis Therapist: Youth Mobile Crisis Intervention Services- 7043Middletown, ConnecticutAs a Crisis Therapist on our multidisciplinary, fast-paced mobile crisis team , you will play a critical frontline role in providing immediate, high-quality crisis support to youth and families in the community. You will work independently and alongside other Master’s-level therapists to conduct mobile assessments, deliver crisis interventions, and ensure thoughtful follow-up and linkage to ongoing services.
Crisis Therapist: Youth Mobile Crisis Intervention Services- 7032 CHR CareerCrisis Therapist: Youth Mobile Crisis Intervention Services- 7032Manchester, ConnecticutAs a Crisis Therapist on our multidisciplinary, fast-paced mobile crisis team , you will play a critical frontline role in providing immediate, high-quality crisis support to youth and families in the community. You will work independently and alongside other Master’s-level therapists to conduct mobile assessments, deliver crisis interventions, and ensure thoughtful follow-up and linkage to ongoing services.
NewBanking Relationship Supervisor ConnectOne Bancorp, Inc.Banking Relationship SupervisorEast Hampton, NY$28–$31 / hourIn this role you will: Support the Bank's "People First" focus and rules of engagement-maintaining a professional demeanor, working as an active member of the CNOB team, providing all clients excellent service, always striving to make CNOB "A Better Place to Be". About this role: The Banking Relationship Supervisor plays a vital role in ConnectOne Bank's "People First" banking culture by directly engaging with clients and providing adequate support to teammates.
Customer Service Representative (Flexible Working Hours) Destination PetCustomer Service Representative (Flexible Working Hours)Colchester, ConnecticutSince 2016, we’ve been serving up best-in-show care from coast to coast with day care, boarding, grooming, training, veterinary services, and more. If you love pets *and* people—and can juggle phones, customers, and the occasional muddy paw print—this is your moment.
Laboratory Service Specialist Job, 1st Shift, Per Diem, Lab Department Day Kimball Healthcare IncLaboratory Service Specialist Job, 1st Shift, Per Diem, Lab DepartmentCTLaboratory Service Specialist Education and Experience Requirements: Valid driver's license and proof of current liability insurance as well as reliable vehicle required Knowledge of Healthcare insurance preferred Computer literacy required High school graduate or equivalent, Knowledge of Medical Terminology preferred. For nearly 130 years, Day Kimball Health has been the trusted healthcare provider for the Northeastern Connecticut community, offering accessible and compassionate care close to home.
Laboratory Service Specialist Job, 1st Shift, 32 hours, Lab Department Day Kimball Healthcare IncLaboratory Service Specialist Job, 1st Shift, 32 hours, Lab DepartmentCTLaboratory Service Specialist Education and Experience Requirements: Valid driver's license and proof of current liability insurance as well as reliable vehicle required Knowledge of Healthcare insurance preferred Computer literacy required High school graduate or equivalent, Knowledge of Medical Terminology preferred. For nearly 130 years, Day Kimball Health has been the trusted healthcare provider for the Northeastern Connecticut community, offering accessible and compassionate care close to home.
Tax Manager – Professional Services (cpa firm) - Hybrid CPA firmTax Manager – Professional Services (cpa firm) - HybridWethersfield, CT$125,000–$175,000 / yearFull timeThe ideal candidate will bring solid experience with 1120, 1120-S, 1065, and 1040 tax matters, as well as demonstrated strength in tax research, planning, and advisory work. CPA firm seeking an experienced Tax Manager to join our Professional Services group.
Tax Manager – Non-Profit (cpa firm) – Hybrid CPA firmTax Manager – Non-Profit (cpa firm) – HybridWethersfield, CT$135,000–$210,000 / yearFull timeCPA firm seeking an experienced Tax Manager to join our growing Not-for-Profit practice.
NewEnvironmental Services Director AramarkEnvironmental Services DirectorMiddletown, CT$90,000–$100,000 / yearManages the day to day operations of the Environmental Services (Housekeeping), Linen and Laundry Departments, including, but not limited to, overall cleanliness of the facility, patient room cleaning, bed turnaround times, floor care, trash removal and biohazardous waste handling. Financial Performance - Responsible for building revenue and managing budget which includes labor, supplies, equipment and related services/materials as well as ensuring the completion and maintenance of P&L statements.
CFO/Business Manager Business Management & Administrative Auxiliary Services Director Connecticut REAPCFO/Business Manager Business Management & Administrative Auxiliary Services DirectorCTLead the planning, implementation, and supervision of financial and district operations including accounting, purchasing, payroll, forecasting, budgeting, food service, insurance, legal (when related to finance matters), bidding, transportation, health benefits, onboarding, human resources, and contracts (reviews contracts for financial implications). This senior executive is responsible for managing and overseeing all aspects of fiscal management, policy, regulations, human resources, and operations that serve our students, including food service/nutrition programs and transportation.
Senior Account Manager, Financial Services & Commercial (Northeast: NY, NJ, CT, MA) Presidio, Inc.Senior Account Manager, Financial Services & Commercial (Northeast: NY, NJ, CT, MA)Glastonbury, CT7+ years of successful quota achieving outside sales experience, ideally in network, cloud, digital transformation, security, infrastructure, data center, professional services, and/or managed services and/or 5+ years of experience in strategic account management, sales, or business development within the AWS or Microsoft ecosystem. Presidio's expert technical team develops custom applications, provides managed services, and enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally.
All Other Positions BCBA- Manager of Behavioral Services Connecticut REAPAll Other Positions BCBA- Manager of Behavioral ServicesCTThis leadership position is responsible for providing behavioral consultation, overseeing the implementation of evidence-based behavioral programming, supervising behavioral staff, supporting educational teams, and ensuring high-quality services across multiple school locations. BHN Schools is seeking a highly skilled and collaborative Board Certified Behavior Analyst (BCBA) to serve as Manager of Behavioral Services.
Food Service Position Assistant Cafeteria Manager Connecticut REAPFood Service Position Assistant Cafeteria ManagerCT$18.40–$20.32 / hourThe Site Assistant Cafeteria Manager is responsible for ensuring that all federal/state laws and regulations governing the preparation, storage and dissemination of food are followed in addition to supporting the Site Manager's responsibilities to meet all requirements of the Federal and State Child Nutrition Program for site accountability, including production records, meal counts, and inventories. The Assistant supports the implementation of the Child Nutrition program at a designated school site, adhering to all policies of the East Hampton Public Schools District and the Nutrition Services Department.
Customer Service - Self Storage Manager Public StorageCustomer Service - Self Storage ManagerNorwich, CTTransportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
Distribution Center Operations Manager Bob's Discount Furniture IncDistribution Center Operations ManagerCT$80,000–$95,000 / yearYou will collaborate closely with peer Operations Managers, support functions, and senior leadership to shape departmental strategy, develop your leadership bench, and ensure sustained operational performance that protects customer commitments. An Operations Manager is a results-driven leader responsible for overseeing multiple functional areas within the distribution center and leading a team of salaried Area Managers and their hourly workforce in alignment with Bob's core values.
Store Manager Blufox Mobile- Middletown Blufox MobileStore Manager Blufox Mobile- MiddletownMiddletown, CTRetail Store Manager • Bilingual Store Manager • Sales Manager • Wireless Manager • Telecommunications Manager • Retail Operations Manager • Customer Service Manager • Spanish Speaking Manager • Store Leader • Sales Leadership • Team Development • Retail Sales • Comcast Xfinity • Wireless Sales • Business Development • Performance Management • Customer Experience • Inventory Management • Recruiting • Training • Coaching . This is an opportunity to join one of the fastest-growing telecommunications retailers in the country, with operations across multiple states and continued expansion underway.
Emerging Store Manager Walgreen CoEmerging Store ManagerWillimantic, CT$45,000–$71,550 / yearBachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports). Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.
Project Manager - Electrical A/Z CorpProject Manager - ElectricalNorth Stonington, CTPOSITION SUMMARY: The Electrical Project Manager will report directly to the Electrical Operations Manager as well as Senior Leadership. The position encompasses a variety of responsibilities relating to project management, strategic planning, and client customer service.
Part Sales Manager - Full Time AutoZone IncPart Sales Manager - Full TimeNorwich, CTAs permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
Restaurant Shift Manager - BBP Mohegan Tribal Gaming AuthorityRestaurant Shift Manager - BBPUncasville, CTNative American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut. Three years experience in a high volume complex Food and Beverage or casino environment with at least one year supervisory experience in a gourmet-specialty restaurant.
Branch Manager Keybank National AssociationBranch ManagerWillimantic, CT$69,000–$105,000 / yearResponsible for managing, staffing, and scheduling all direct report work schedules within the branch, including recruiting/identifying talent, interviewing, selecting the branch team, and successfully onboarding and training new teammates - while ensuring appropriate area staffing coverage by deploying teammates to other branches as needed. The Branch Manager builds, coaches, develops, leads, and motivates a team that is capable of providing excellent client service in all interactions, analyzing clients' needs, and recommending financial solutions that help Key clients achieve confidence in their financial wellness and achieve their goals.
Market Financial Center Manager - Hartford Market Bank of AmericaMarket Financial Center Manager - Hartford MarketGlastonbury, ConnecticutWe value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. This job is responsible for supporting a cluster of financial centers in designated markets in the absence of the assigned financial center manager and as a market-level resource.
Senior Project Manager Presidio, Inc.Senior Project ManagerGlastonbury, CTThis role requires an experienced project leader with a proven background managing large-scale deployments involving enterprise networking, data center technologies, firewalls, cybersecurity solutions, unified communications, wireless infrastructure, and related technologies. The ideal candidate understands both project management excellence and enterprise infrastructure environments, allowing them to effectively lead technical teams, communicate with executive stakeholders, proactively manage risk, and consistently deliver exceptional customer outcomes.