NewMortgage Disclosure Desk JobotMortgage Disclosure DeskCharlotte, NC$50,000–$52,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
NewEHR Helpdesk Analyst 1st Shift - Remote / Telecommute CYNET SYSTEMSEHR Helpdesk Analyst 1st Shift - Remote / TelecommuteRaleigh, NCRemote$45–$50 / hourPart timeAs a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
IT Service Desk Analyst - Level 1 BelcanIT Service Desk Analyst - Level 1Raleigh, NC$26–$28 / hourJob Title: IT Service Desk Analyst - Level 1Pay Rate: $26 - $28 / HrLocation: Raleigh, NC (onsite)Contract 6+ Months ZIP Code: 27609Keywords: #ITJobs #RTPNCJobs #DesksideTechJobs #ITSupportjobs - Level 1Job Description: The IT Service Desk Analyst will be primarily based out of the clients Raleigh office, with operations throughout the U.S., and will report directly to the Manager, IT Service Desk. Ability to move about inside the office to access file cabinets, office machinery, etc.* Ability to operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.*
Service Desk Analyst BelcanService Desk AnalystClayton, NC$20–$22 / hourService Desk Analyst Job Duties:* Act as a single point of contact for phone calls and emails from staff regarding IT issues and queries* Receiving, logging and managing calls from internal staff via ticketing system, telephone and email* 1st, 2nd and 3rd line support - troubleshooting of IT related problems from in-house software to hardware, such as Laptops, PCs and Printers* Troubleshoot basic network issues such as MPLS and broadband issues* Escalate unresolved calls to the next level support team* Take ownership of user problems and follow up the status of problems on behalf of the user and communicate progress in a timely manner* To maintain a high degree of customer service for all support queries and adhere to all service management principles* Publishing support documentation to assist staff with requests for information & provide staff training if required* To arrange for external technical support where problems cannot be resolved in house.* Qualifications:* Associates Degree or higher in IT related field, or equivalent combination of certifications, education and experience* Minimum of 1 year of Help Desk/Customer Service experience required* Strong hardware & software technical troubleshooting experience required, with prior experience on enterprise systems preferred* Excellent verbal and written communication skills* Ability to multi-task in a fast paced, high pressure environment and ability to quickly learn new technologies as they are introduced* Ability to interact effectively with employees at all levels* Ability to help end users in stressful, hurried situationsIf you are interested in this role, please apply via the apply now link provided.
NewService Desk Analyst Noblesoft TechnologiesService Desk AnalystMorrisville, NCFilters Help Desk calls and provides basic support and troubleshooting, such as password resets, printer configurations, break/fix instructions, ticket routing and escalation to Level 2 and Level 3 support. Familiarity with various operating systems such as Windows & macOS, Ability to install, configure, and support a wide range of software applications.
Service Desk Analyst Aecon Group IncService Desk AnalystCharlotte, NCAre committed to creating work environments focused on mutual respect, teamwork, collaboration, and new ideas, through meaningful initiatives, training, and partnerships with Veteran groups, to ensure we are building with top talent and harnessing our collective strengths within every aspect of our culture. What Youll Do Here: Primary contact for answering, evaluating, and prioritizing Service Desk requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies.
Service Desk Analyst II RS&HService Desk Analyst IICharlotte, NCThis person will have various roles in IT Operations at RS&H, such as providing first-call resolution and customer service to our Associates, developing and improving processes and procedures, taking part in IT projects and tasks, contributing to the achievement of key results-driven objectives, and offering support to our increasing service delivery demands. Troubleshoot, research, diagnose, document, and resolve technical issues surrounding Windows Operating Systems, Office 365 applications, engineering production applications, collaboration systems, and basic networking technologies.
Service Desk Analyst ZonesService Desk AnalystCharlotte, NCFull timeOperating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services.
Service Desk Analyst II RS&H IncService Desk Analyst IICharlotte, NCThis person will have various roles in IT Operations at RS&H, such as providing first-call resolution and customer service to our Associates, developing and improving processes and procedures, taking part in IT projects and tasks, contributing to the achievement of key results-driven objectives, and offering support to our increasing service delivery demands. Troubleshoot, research, diagnose, document, and resolve technical issues surrounding Windows Operating Systems, Office 365 applications, engineering production applications, collaboration systems, and basic networking technologies.
Analyst I Service Desk Womble Bond DickinsonAnalyst I Service DeskWinston-Salem, North CarolinaSuccess in this position requires strong troubleshooting skills, clear communication, and a team-oriented mindset to ensure reliable service delivery and a positive user experience. The Service Desk Analyst is a key member of a collaborative team that provides high-quality technical support to attorneys and staff firmwide.
Analyst, Enterprise Service Desk Abacus Group, LLCAnalyst, Enterprise Service DeskCharlotte, NCThe Enterprise Service Desk Analyst is a client-facing technical support role responsible for triaging, troubleshooting, resolving, and accurately escalating client and system-generated support requests. Working knowledge of Microsoft 365 services, including Teams, SharePoint, OneDrive, Outlook, Exchange Online, and Microsoft 365 Admin Center.
IT Service Desk Support Analyst-Level 1- Operations Support Mgr TELUS Agriculture & Consumer GoodsIT Service Desk Support Analyst-Level 1- Operations Support MgrNCThe most important skills they will need to demonstrate are their written and spoken communication skills, especially to external customers, good ticket accuracy and an appropriate “sense of urgency” - the ability to prioritise issues, proactively identify ongoing issues and escalate where required. Good knowledge of Dashboard Plus and ICE / CALM (no reports of missed failures/in-progress messages, alert to VIP queue issues, no unattended repeated alerts and regularly maintaining dashboard/alerts page throughout the day).
Sr. Analyst, Enterprise Service Desk Abacus Group, LLCSr. Analyst, Enterprise Service DeskCharlotte, NCAssist clients with the design and implementation, installation, configuration and ongoing usability of desktop computers, mobile devices, peripheral equipment, telephony systems, servers, storage, networking and software. Understanding of Windows 2016/2012/2008 servers, Active Directory, SQL, Sharepoint, Exchange Servers, Backup Technologies, Internet/DNS/E-mail/Communication issues.
Help Desk Analyst eTeam Inc.Help Desk AnalystCharlotte, NC$28–$33 / hourThis role will serve as the primary front line for user engagement, fielding inquiries and guiding users through remediation activities related to Enterprise Information Protection (EIP) system findings (e.g., Ghost Drive access cleanups, sensitive data exposure such as passwords in plain text, how to delete files from OneDrive, Network drives, how to share/remediate MS supported product links). You will work closely with Cybersecurity, IT support teams, and business stakeholders to reduce exposure risk and improve data hygiene across Active Directory–integrated environments.
NewAP Help Desk Analyst Sherpa LLC.AP Help Desk AnalystCharlotte, NCIn this role, you will provide exceptional support by responding to a high volume of Accounts Payable inquiries, researching invoice and payment status, and ensuring invoices are processed accurately and efficiently. Non-Local Candidates: Please note that you are competing with local candidates who don't require relocation expenses and can start quickly, so let us know if you have plans to move to the area soon.
Sr. Pricing & Deal Desk Analyst Accendra Health IncSr. Pricing & Deal Desk AnalystRaleigh, NC$90,000–$110,000 / yearYou will use your passion for data curiosity and advanced financial modeling skills to build out and maintain pricing tools, RFP responses, and financial authority approval matrices for price actions that come through to you via our CRM: SFDC / Salesforce request. Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world.
Help Desk Analyst RosesHelp Desk AnalystHenderson, North CarolinaProvide technical and operational support through phone and ticketing systems for issues reported by retail stores, warehouses, and in-field associates, including District Managers, Regional Vice Presidents, Special Projects teams, Trainers, and all corporate office personnel. maintaining a high level of professionalism and service quality in all interactions.
NewHELP DESK ANALYST Variety Wholesalers IncHELP DESK ANALYSTHenderson, NCPart timeProvide technical and operational support through phone and ticketing systems for issues reported by retail stores, warehouses, and in-field associates, including District Managers, Regional Vice Presidents, Special Projects teams, Trainers, and all corporate office personnel. maintaining a high level of professionalism and service quality in all interactions.
Service Desk Specialist TS/SCI - Ft Bragg, NC StratAcuity Staffing Partners IncService Desk Specialist TS/SCI - Ft Bragg, NCFort Bragg, NCIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
Capital Markets Analyst, Pricing Desk Lakeview Loan ServicingCapital Markets Analyst, Pricing DeskCharlotte, North CarolinaFull timeAnalyze pricing trends and bond performance in mortgage capital markets, then strategize pricing enhancements based on the current market environment. The analyst role will also be responsible for communicating capital markets initiatives to other functional business groups.
NewHotel Front Desk/ Guest Service Agent Home2 Suites Asheville Biltmore VillageHotel Front Desk/ Guest Service AgentHome2 Suites Asheville, NC$16.50–$17 / hourAudits all accounts to ensure they balance, to include such accounts as tray and city ledger, reservation deposits, credit card accounts, and room, food & beverage, and banquet charges. Operates PBX (switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, as well as maintains guest and staff privacy and security.
Hotel Guest Service Manager/Front Desk Manager Home2 Suites Asheville Biltmore VillageHotel Guest Service Manager/Front Desk ManagerHome2 Suites Asheville, NC$40,000–$45,000 / yearMaintains a high quality of services offered to guests through management of the daily functional areas of Reservations, Guest Registration, Concierge Services, Bell Services, Telephone Services, Transportation Services/Valet and Guest Accounting. Previous Management/Team Leadership Experience: Minimum of 1-year Hotel experience as a Front Desk Shift Supervisor or 2 years as a Lead Front Desk Agent.
Senior Business Systems Analyst, Student Information Services Duke UniversitySenior Business Systems Analyst, Student Information ServicesDurham, NC$68,970–$127,008 / yearAs the Senior Business Systems Analyst and Operations Lead, you will: Provide operational and strategic leadership for assigned student information systems and functional areas, serving as the functional lead for the SISS Operations Team and guiding vision, prioritization, and planning. Student Information Services and Systems (SISS) is seeking an experienced Senior Business Systems Analyst to serve as our Operations (Ops) Lead and a key strategic partner in supporting Dukes student information ecosystem.
Epic Applications Analyst (1-4): Digital Patient Experience (MyChart /Cheers /Welcome)- IT Services - Full Time SolutionHealthEpic Applications Analyst (1-4): Digital Patient Experience (MyChart /Cheers /Welcome)- IT Services - Full TimeNCEpic Application Analysts 2-4 require current Epic training status (certification, accreditation, and/or proficiency) in primary application required, with a combination of current Epic training statuses in additional area(s) in application maintenance and development required in upper levels. Ideal candidates will possess strong experience as analyst with expert knowledge and experience in leading system analysis with special emphasis on system methodologies, projects management and business process reengineering related to information systems required.
EPIC Applications Analyst (1-4): Hospital Billing Admin and Hospital Billing Claims - IT Services - Full Time SolutionHealthEPIC Applications Analyst (1-4): Hospital Billing Admin and Hospital Billing Claims - IT Services - Full TimeNCEpic Application Analysts 2-4 require current Epic training status (certification, accreditation, and/or proficiency) in primary application required, with a combination of current Epic training statuses in additional area(s) in application maintenance and development required in upper levels. Ideal candidates will possess strong experience as analyst with expert knowledge and experience in leading system analysis with special emphasis on system methodologies, projects management and business process reengineering related to information systems required.
Service Delivery Analyst III Symbiotic ServicesService Delivery Analyst IIIGreensboro, North CarolinaThis role involves handling escalated technical issues, driving root cause analysis, and ensuring the stability and performance of end-user technology across the organization. Symbiotic Services is seeking a Service Delivery Analyst III to serve as a technical expert and Tier-3 support contact for end users.
SAP S/4 HANA Service Management Systems Analyst XylemSAP S/4 HANA Service Management Systems AnalystCharlotte, North CarolinaYou will work closely with business stakeholders and cross-functional IT teams to resolve issues, improve service processes, support system enhancements, and ensure stable operations across the service management landscape. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities.
Business Relationship Analyst - (Information Technology Services) Central Piedmont Community CollegeBusiness Relationship Analyst - (Information Technology Services)Charlotte, NC$47,817–$74,118 / yearThis role combines elements of business relationship management and service delivery, ensuring that IT solutions align with business needs while maintaining high-quality service delivery. Assesses service requests to determine if they align with existing offerings in the Service Catalog and ensures proper categorization and routing for efficient resolution.
Technical Services Analyst Kforce Inc.Technical Services AnalystCharlotte, NC$24–$32Summary: The Technical Services Analyst specializes in in-gym technology platforms, including Mindbody, DOMO, LoopSpark, and the client's App, while also providing Tier One and Tier Two support for retail and nutrition systems. Kforce's client in Charlotte, NC is seeking a detail-oriented and technically skilled Technical Services Analyst to support our in-gym systems and core business platforms.
IT Help Desk Support - Level II K2 StaffingIT Help Desk Support - Level IIGreensboro, North CarolinaA successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Qualifications & Requirements Four (4) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support
Senior SOF Desk Officer CACI International IncSenior SOF Desk OfficerFort Bragg, NC$85,800–$180,200 / yearThe Opportunity: As a CACI-Senior SOF Desk Officer directly supporting 1st Special Forces Command and ARSOF CSUs Sensitive Activities Mission Management Cells (SAMMC), you will provide senior-level SA case management support and HUMINT technical oversight by applying Intelligence Community, Service, and Joint SOF policies, procedures, and regulations. Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.
NewEHR Helpdesk Analyst 1st Shift Software Technology IncEHR Helpdesk Analyst 1st ShiftRTP, NCWorking as part of the centralized IT Helpdesk, the Analyst ensures prompt and effective resolution of Epic and non-Epic related issues and contributes to the stability and usability of the system in support of high-quality patient care . The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities.
NewTechnology Support Analyst University of North Carolina at Chapel HillTechnology Support AnalystChapel Hill, NC$49,611–$51,500 / yearNo Posting Open Date 07/22/2026 Application Deadline 08/03/2026 Position Type Permanent Staff (SHRA) Position Title Technology Support Analyst - Contributing Salary Grade Equivalent DT05 / IT01 Working Title Technology Support Analyst Position Number 00055149 Vacancy ID P021210 Full-time/Part-time Permanent/Time-Limited Full-Time Permanent If time-limited, estimated duration of appointment Hours per week 40 Work Schedule. University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events.
NewEHR Helpdesk Analyst 1st Shift OST WorkforceEHR Helpdesk Analyst 1st ShiftRTP, NCWorking as part of the centralized IT Helpdesk, the Analyst ensures prompt and effective resolution of Epic and non-Epic related issues and contributes to the stability and usability of the system in support of high-quality patient care . The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities.
NewEHR Helpdesk Analyst 1st Shift VGroup IncEHR Helpdesk Analyst 1st ShiftRTP, NCWorking as part of the centralized IT Helpdesk, the Analyst ensures prompt and effective resolution of Epic and non-Epic related issues and contributes to the stability and usability of the system in support of high-quality patient care . The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities.
NewEHR Helpdesk Analyst :: Durham, NC (Remote) ARK Solutions, Inc.EHR Helpdesk Analyst :: Durham, NC (Remote)Durham, NCRemoteThe EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 healthcare facilities. Assist with account provisioning, password resets, Epic access requests, and basic troubleshooting.
IT End User Support Analyst - Level 2 BelcanIT End User Support Analyst - Level 2Raleigh, NC$32–$38 / hourExperience/Skill Requirements:* Microsoft Windows Active Directory * Microsoft M/O 365 administration (including email) * Remote workstation administration (RDP, GoTo, TeamViewer, etc.) * Mobile device management (iPhone, Android, etc.).* Microsoft Windows 7 - 11 Client OS administration and Office Suite administration * Endpoint response or antivirus solutions* File/Printer Server administration * Business continuity and disaster recovery planning* Experience with the following is strongly preferred: o ASUS, Dell, HP, Lenovo, Microsoft end user computing devices and peripherals (desktops, laptops, docks, monitors) o VMware / Omnissa Horizon o Stratodesk or IGEL o Network cabling and design o LAN/WAN and TCP/UDP/IP Networking o DNS/DHCP Administration o VoIP infrastructure, IP phones Travel* This position may potentially require travel, up to 20% (in the United States)If you are interested in this role, please apply via the apply now link provided. Job Title: IT End User Support Analyst - Level 2Pay Rate: $32-$38 / HrLocation: Raleigh, NC (onsite)Contract 6+ Months ZIP Code: 27609Start Date: Right AwayKeywords: #ITJobs #RTPNCJobs #DesksideTechJobs #ITSupportjobs - Level 2Job Description: The IT End User Support Analyst will be based out of the Raleigh office, with operations throughout the U.S., and will report directly to the Manager, IT End User Support.
Application Support Analyst DPR Construction IncApplication Support AnalystNCDPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek.
IT Site Support Analyst - Global Manufacturing GMIT Site Support Analyst - Global ManufacturingConcord, North CarolinaSupport users at multiple physical sites, flexibility to work weekend production overtime as needed, and flexibility to work multiple shifts depending on the plant location and production schedule (shared with other members of the team). General Motors' Global Manufacturing organization is responsible for the production of vehicles, Internal Combustion Engines and Battery Electric Vehicles, propulsion systems, stampings, castings, components, and batteries at 117 sites in 12 countries around the world.
Community Solutions Central Operations Analyst I SPECTRUMCommunity Solutions Central Operations Analyst IMorrisville, NCAs a Community Solutions Control Operations Analyst I at Spectrum, you will monitor managed Wi-Fi networks, analyze alerts and play a vital role in resolving service interruptions for our customers. Ability to write routine reports and correspondence as well as create or produce reports outlining specific trends in the Hybrid Fiber-Coax network to efficiently resolve plant issues.
NewEHR Helpdesk Analyst 1st Shift BuzzclanEHR Helpdesk Analyst 1st ShiftRTP, NCWorking as part of the centralized IT Helpdesk, the Analyst ensures prompt and effective resolution of Epic and non-Epic related issues and contributes to the stability and usability of the system in support of high-quality patient care . The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities.
IT Analyst NV5IT AnalystCary, NCNV5 (NYSE: TIC) is a provider of engineering and consulting services to public and private sector clients, delivering solutions through six business verticals: Testing, Inspection & Consulting; Infrastructure; Utility Services; Environmental Health Sciences; Buildings & Program Management; and Geospatial Technology. With offices nationwide and abroad, NV5 helps clients plan, design, build, test, certify, and operate projects that improve the communities where we live and work.
IT Site Support Analyst - Global Manufacturing General Motors CoIT Site Support Analyst - Global ManufacturingConcord, NCSupport users at multiple physical sites, flexibility to work weekend production overtime as needed, and flexibility to work multiple shifts depending on the plant location and production schedule (shared with other members of the team). General Motors' Global Manufacturing organization is responsible for the production of vehicles, Internal Combustion Engines and Battery Electric Vehicles, propulsion systems, stampings, castings, components, and batteries at 117 sites in 12 countries around the world.
NewClaims Business Analyst III Utica Mutual Insurance CompanyClaims Business Analyst IIINC$90,000–$130,000 / yearPart timeThe Claims Business Analyst III acts as a liaison between the business/customers and IT/vendor development teams for business needs requiring technology and process based solutions including identifying and analyzing business needs, conducting requirements gathering, and defining scope and objectives. Working with business partners, elicit requirements for efforts of high complexity ranging from corporate projects to maintenance requests utilizing various techniques such as interviewing, requirement workshops, business process reviews and workflows.
NewCustomer Support Analyst Student Information Systems Wake County Public SchoolCustomer Support Analyst Student Information SystemsCary, NCAbility to exercise good judgment; Ability to troubleshoot, problem-solve, analyze problems, and have a logical approach for resolution; flexible approach to work; Ability to work effectively in a technical environment; Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback; Ability to establish and maintain effective working relationships with school system staff, external agencies, and the public. Considerable knowledge of Microsoft Office, specifically Word, Excel, and PowerPoint; Google Apps; Considerable knowledge of personal computers (PCs) and networking systems; Considerable knowledge of Windows operating systems; Critical thinking and interpersonal skills; Ability to troubleshoot and analyze problems; Ability to work within a team, demonstrate initiative, and have excellent customer service skills.
Customer Support Analyst - Student Information Systems Wake County Public School SystemCustomer Support Analyst - Student Information SystemsCary, North CarolinaFull timeAbility to exercise good judgment; Ability to troubleshoot, problem-solve, analyze problems, and have a logical approach for resolution; flexible approach to work; Ability to work effectively in a technical environment; Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback; Ability to establish and maintain effective working relationships with school system staff, external agencies, and the public. Considerable knowledge of Microsoft Office, specifically Word, Excel, and PowerPoint; Google Apps; Considerable knowledge of personal computers (PCs) and networking systems; Considerable knowledge of Windows operating systems; Critical thinking and interpersonal skills; Ability to troubleshoot and analyze problems; Ability to work within a team, demonstrate initiative, and have excellent customer service skills.
IT Analyst NV5 Global IncIT AnalystCary, NCOverview NV5 (NYSE: TIC) is a provider of engineering and consulting services to public and private sector clients, delivering solutions through six business verticals: Testing, Inspection & Consulting; Infrastructure; Utility Services; Environmental Health Sciences; Buildings & Program Management; and Geospatial Technology. With offices nationwide and abroad, NV5 helps clients plan, design, build, test, certify, and operate projects that improve the communities where we live and work.
NewClaims Business Analyst III Utica National Insurance GroupClaims Business Analyst IIINC$90,000–$130,000 / yearThe Claims Business Analyst III acts as a liaison between the business/customers and IT/vendor development teams for business needs requiring technology and process based solutions including identifying and analyzing business needs, conducting requirements gathering, and defining scope and objectives. Working with business partners, elicit requirements for efforts of high complexity ranging from corporate projects to maintenance requests utilizing various techniques such as interviewing, requirement workshops, business process reviews and workflows.
NewInstructional Support Technician Telecommunications Analyst Wake County Public SchoolInstructional Support Technician Telecommunications AnalystCary, NCWorks on the hosted VoIP service provider's platform to submit Help Desk tickets and make programming changes and additions for the district's end users. Includes (MACD - Move-ADD-Change) supervision for district's Cisco phones, voicemail, email integration, remote calling functions, and faxing platforms.
GPL Technical Support Analyst Wells Fargo & CoGPL Technical Support AnalystCHARLOTTE, NC$21.63–$28.37 / hourThey are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. Understanding of computer networking, including but not limited to, local area networks (LAN), wide area networks (WAN), internet service provision (ISP), internet protocol (IP), local machine and group security policies, firewalls, and web proxy/content filtering.