UNKNOWN

FEED

For take-home assignments or role-specific assessments where AI use is permitted, we request transparency on which specific tools were used and how the tools were used and expect an explanation of your approach, contributions, and decision-making. The Service Desk Analyst position works onsite and provides level 1 & 2 telephone, hardware, software, how‐to support, escalations, IT service management and customer service.

Arhaus

Service Desk Analyst

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Arhaus Inc

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Education : * High School Diploma, GED, or equivalent required; completion of two-year community college/vocational/technical school in a relevant field preferred. In addition, this role will be responsible for technical support to patients, physicians, and hospital staff for related hospital applications through a variety of support channels.

HCTec

Service Desk Analyst II

DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek.

DPR Construction

IT Service Desk Analyst - Bilingual

This position will perform initial troubleshooting of all internally developed applications and websites, desktop and mobile-related operating systems, other 3rd party software, and peripheral devices such as printers, scanners, etc. The Service Desk Analyst is responsible for proper prioritization, logging and initial troubleshooting of all incoming requests for support from internal and external users via phone and email in a pleasant and professional manner.

At Ashley Furniture HomeStore, we hire for attitude and train for success. Our HomeStore associates in all areas of our business recognize the opportunity for growth recognition and advancement within our global network of retail furniture stores. 

Ashley Furniture Industries Inc

IT Service Desk Analyst

Award-winning best-in-KLAS managed services assists with routine IT needs such as service desk, patient portal support, EHR application support, desktop/server/network management and IT security. HCTec provides award-winning services and solutions to hospitals in 45+ states, including academic medical centers, health systems, critical access hospitals, and ambulatory physician practices.

Service Desk Analyst I

Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services.

HOUR

Zones simplifies information technology by providing end-to-end capabilities and acting as a singular point of contact for hardware solutions and software licensing. Our expertise carries over to Zones lifecycle management services such as technology assessments, data center engineering, virtualization and cloud computing planning, and software asset management.
 
 <ul>
 <li>
 Multinational technology procurement and fulfillment </li><li>
 Solutions across mixed categories - servers, networking, storage, security and software</li><li>
 Zones configuration and integration centers for custom fulfillment and delivery</li><li>
 Specialized solution architects provide IT assessments and facilitate strategic planning</li><li>
 Lifecycle management services from initial project planning to IT asset disposition</li><li>
 Established partnerships with major hardware manufacturers and software publishers</li><li>
 Culture of five star service excellence that earns industry recognition</li>
</ul>

Zones dedicated teams serve organizations of every size and in specialized markets including:

<ul>
<li>
 Small and Medium-Sized Businesses</li><li>
 Enterprise</li><li>
 SLED (State, Local, Education)</li><li>
 Healthcare</li><li>
 Retail &amp; Hospitality</li>
</ul>

Zones Mission
 
At Zones, our mission is to be a single source for our clients to gain the knowledge, expertise and IT infrastructure to achieve their goals.
 
 
 

Zone perks include:
<ul>
<li>Fitness Program</li>
<li>Catered Lunches</li>


<li>Onsite Massage Therapy</li>

<li>Ongoing classroom, online and one-to-one training that positions you for success with your clients</li>
<li>Compensation-boosting incentives, contents and prizes</li>
<li>Commuter assistance programs</li>
<li>Referral bonus program</li>
<li>Sports league team sponsorships</li>
</ul>

Zones, Inc.

Zones, LLC

Success in this position requires strong troubleshooting skills, clear communication, and a team-oriented mindset to ensure reliable service delivery and a positive user experience. The Service Desk Analyst is a key member of a collaborative team that provides high-quality technical support to attorneys and staff firmwide.

Womble Bond Dickinson

Analyst I Service Desk

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In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.

StratAcuity Staffing Partners Inc

Help Desk Analyst

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Please review the following job description: The Senior Analyst provides escalated support in the form of additional troubleshooting for the more complex issues/problems encountered by end-users escalated via the OSS Phone Analysts.

YEAR

Truist Financial Corporation

Help Desk Senior Analyst

This role serves as the primary front line for user engagement, fielding inquiries and guiding users through remediation activities related to Information Protection findings - including Ghost Drive access cleanups, sensitive data exposure (e.g., passwords in plain text), and remediation of files across OneDrive, network drives, and Microsoft-supported product links. The role bridges technical data protection efforts with business users, ensuring remediation actions are understood, executed, and tracked efficiently, in close collaboration with Cybersecurity, IT support, and business stakeholders.

For over two decades, Sharp Decisions has provided superior, award-winning service in strategic business and technology consulting services to government agencies at all levels, as well as domestic and global corporations. With subject matter expertise in Investment Banking, Finance, Healthcare, Media &#38; Telecommunications, and Manufacturing, Sharp Decisions is well equipped to serve your needs.

Established in 1990 with headquarters in New York City, and locations in Princeton, Charlotte, Los Angeles, Phoenix, Europe and Canada, Sharp Decisions has been the technology backbone for a client portfolio that includes an array of well-known companies. As a Certified Woman-Owned Business Enterprise and approved vendor, Sharp Decisions offers a powerful, cost-effective advantage. We actively partner with other MBEs to add value and meet diversity program requirements.

Sharp Decisions is also committed to hiring and training post-9/11, tech-savvy U.S. armed forces veterans through our V.E.T.S.â„¢ (Vocation, Education and Training for Service members) Program, but we cannot do it alone. Companies like EmblemHealth, Freddie Mac and Experian have stepped up to bring aboard our highly qualified and skilled veterans. We need more companies like them to take a stand and bring our veterans aboard. Our clients have told us that our veterans are more effective than their college hires because two weeks on the job for them equates to 2-3 years of experience! Learn more at www.sharpdecisions.com/vetsprogram.

Sharp Decisions, Inc

Help Desk / User Outreach Analyst (1236)

Provide technical and operational support through phone and ticketing systems for issues reported by retail stores, warehouses, and in-field associates, including District Managers, Regional Vice Presidents, Special Projects teams, Trainers, and all corporate office personnel. maintaining a high level of professionalism and service quality in all interactions.

Roses

FULL_TIME

Variety Wholesalers Inc

HELP DESK ANALYST

Mfinite Consulting is building a pool of help desk and desktop support professionals for contract assignments with North Carolina state and public-sector agencies in the Raleigh area. Answer phone, email and ticket requests from state employees and resolve hardware, software, account and network issues.

Mfinite Consulting

Help Desk / Desktop Support Analyst – Contract (Raleigh, NC)

Mfinite Consulting LLC

Help Desk / Desktop Support Analyst – Contract

Manatal

Built to address the increasing complexity of modern cybersecurity and cloud operations challenges, we empower digital teams to move from reaction to readiness-combining agentic AI-powered SIEM and log analytics into a single platform to detect, investigate, and resolve modern challenges. In this role supporting our EMEA and East Coast sales teams, you will be responsible for providing top-notch support and guidance to our Account Executives and Customer Account Managers in all aspects of deal structuring, pricing, quote structure creation, negotiation, and contract review.

Sumo Logic Inc

Deal Desk Analyst

OTHER

Built to address the increasing complexity of modern cybersecurity and cloud operations challenges, we empower digital teams to move from reaction to readiness—combining agentic AI-powered SIEM and log analytics into a single platform to detect, investigate, and resolve modern challenges. In this role supporting our EMEA and East Coast sales teams, you will be responsible for providing top-notch support and guidance to our Account Executives and Customer Account Managers in all aspects of deal structuring, pricing, quote structure creation, negotiation, and contract review.

Sumo Logic

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Sumo Logic, Inc.

This role involves leading a team of support analysts, optimizing IT support processes, and implementing best practices to enhance user experience and IT efficiency. The Service Desk Consultant/Lead is responsible for overseeing IT service desk operations, ensuring efficient resolution of technical issues, and improving service delivery.

Service Desk Analyst Jobs in North Carolina

Service Desk Analyst Arhaus

Service Desk Analyst Arhaus Inc

Service Desk Analyst II HCTec

IT Service Desk Analyst - Bilingual DPR Construction

IT Service Desk Analyst Ashley Furniture Industries Inc

Service Desk Analyst I HCTec

Service Desk Analyst Zones, Inc.

Service Desk Analyst Zones, LLC

Analyst I Service Desk Womble Bond Dickinson

Help Desk Analyst StratAcuity Staffing Partners Inc

Help Desk Senior Analyst Truist Financial Corporation

Help Desk / User Outreach Analyst (1236) Sharp Decisions, Inc

Help Desk Analyst Roses

HELP DESK ANALYST Variety Wholesalers Inc

Help Desk / Desktop Support Analyst – Contract (Raleigh, NC) Mfinite Consulting

Help Desk / Desktop Support Analyst – Contract Mfinite Consulting LLC

Deal Desk Analyst Sumo Logic Inc

Deal Desk Analyst Sumo Logic

Deal Desk Analyst Sumo Logic, Inc.

Service Desk Consultant/Lead Pipe Recruit

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