UNKNOWN

ADAPTED_NOW

Focus on building partnerships with cross division teams to promote collaboration and build effective solutions that span across multiple business units. The Business Systems Analyst Lead role will support discovery workshops with our business stakeholders and document technical specifications and designs in an agile Environment.

YEAR

Medline

Lead ECLM Analyst- Ironclad

FEED

Identify, diagnose, and resolve all customer issues by using documented troubleshooting items such as a knowledge base, previously reported issues, colleague experience, or connecting the customer to an escalated level of support to properly resolve their issue. Exhibit a high degree of initiative, follow-through, and critical-thinking skills with the ability to manage multiple priorities in a demanding, fast-paced, meticulous work environment, and make decisions based on the results of research.

K2 Services

Service Desk Analyst - Remote (After Hours)

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This includes but is not limited to the following policies and procedures: complying with Personal Protective Equipment requirements, hand washing and sanitizing practices, complying with department specific engineering and work practice controls and any other work area safety precautions as specified by hospital wide policy and departmental procedures. Acts as an interface for customers to request service, responding to telephone calls, walk-ins, voice mails, faxes, emails, text, work orders, chat, and self-service tickets.

HOUR

Cook County Government

SERVICE DESK ANALYST I

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In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.

StratAcuity Staffing Partners Inc

IT Service Desk Analyst

Cook County, IL

Service Desk Analyst I

Able to work well under pressure and deal with all angles of support at all levels, for example, walk ups, service desk, chat, and phone, including meeting rooms setups for internal and client meetings along with town halls and company events. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future.

Real Chemistry, LLC

FULL_TIME

The Senior Tier 1/2 Service Desk Analysts support issues involving computer hardware, software, operating systems, networks, telecommunications, websites, portals, user access, audio-visual equipment, and enterprise connectivity. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

DecisionPoint | Cortek

Tier 1/2 Service Desk Analyst (Senior)

[AW]-iCims

Offer a blend of on-site and remote support, including but not limited to configuring Outlook and OneDrive, printer configurations, internet issues, networking questions, access via Remote Desktop, MacOS support, and other Level 1-2 support issues. Ticket maintenance, you will typically spend a portion of the workday reviewing existing tickets and looking for cases that should be closed, following up with users where appropriate, and setting reminders for future action.

Cortavo

Onsite Service Desk Analyst II (Hybrid/Client Onsite)

The Tier 1/2 Service Desk Analysts serve as initial points of contact for issues involving computer hardware, software, networks, telecommunications, websites, portals, system access, audio-visual equipment, and connectivity. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Tier 1/2 Service Desk Analyst (Journeyman)

Hands on CURRENT 2 to 5 years of experience working in the Helpdesk, supporting large organizations (supporting 3,000 to 4,000 users) as a Level 1 with some level II experience with an associate degree or equivalent. SunSource and its family of companies represent 270+ locations and 4,000+ employees making up one of North America's leading value-add industrial distribution companies.

SunSource, a leader in industrial and mobile fluid power distribution for the past 70 years, provides customers with innovative solutions that help reduce maintenance costs, lower operating costs and increase productivity. The solutions are part of the SunSource Advantage: a comprehensive program offering design and engineering support; supply chain optimization; productivity solutions; value-added services; and repair capabilities. 

SunSource

Service Desk Analyst

A HIPAA-compliant work environment is required, including a secure workspace free from unauthorized access or interruptions, no use of public Wi-Fi unless connected through a secure company-provided VPN, and compliance with all applicable HIPAA privacy and security regulations. Ovation Healthcare's vision is to be a dynamic, integrated professional services company delivering innovative and executable solutions through experience and thought leadership, while valuing trust, respect, and customer focused behavior.

Lundbeck LLC

Analysts support hardware, software, networks, telecommunications, portals, system access, audio-visual equipment, and connectivity, and play an important role in recognizing and rapidly escalating potential outage signals to service-desk leadership and the Outage Response Team. These positions receive incidents and service requests, resolve approved first-contact and authorized Tier 2 issues, document interactions in ServiceNow, confirm restoration, and escalate issues requiring advanced assistance.

Computer World Services Corp

For candidates residing in: Alaska, California, Connecticut, Illinois, Maryland, Massachusetts, New Jersey, Pennsylvania, Virginia, Washington, the District of Columbia, New York City, Newark, San Jose, or San Francisco the salary range is $63,135 - $97,865. Working closely with the rest of IntelliScript's business and IT employees, the Service Desk Analyst II will act as a consultant to support internal and external customers reporting issues, requesting information, access, and other services.

Milliman Inc

Service Desk Analyst II - IntelliScript (Remote)

We support equity, diversity, and inclusion efforts that benefit all employees through the leadership of our DEI Council, our Employee Resource Groups which are open to everyone, and other community initiatives. Provide end user support (problem-solving, troubleshooting Windows, supporting Microsoft Office issues) for local and remote users.

Cannon Design Inc.

Service Desk Analyst Intern

Computer World Services

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The Enterprise Service Desk Analyst is a client-facing technical support role responsible for triaging, troubleshooting, resolving, and accurately escalating client and system-generated support requests. Working knowledge of Microsoft 365 services, including Teams, SharePoint, OneDrive, Outlook, Exchange Online, and Microsoft 365 Admin Center.

Abacus Group, LLC

Analyst, Enterprise Service Desk

Abacus Group LLC

This role provides front-line deskside and walk-up support across our Chicago and New York locations, working hands-on with the hardware, software, and access issues that stand between an employee and a productive day - including the high-visibility, time-sensitive support our executives and VIP users expect. You're comfortable working independently, prioritizing a shifting queue - including knowing instinctively when a ticket needs white-glove handling for an executive - and using data and monitoring tools to get ahead of issues rather than just reacting to them.

Service Desk Analyst Jobs in Illinois

Lead ECLM Analyst- Ironclad Medline

Service Desk Analyst - Remote (After Hours) K2 Services

SERVICE DESK ANALYST I Cook County Government

IT Service Desk Analyst StratAcuity Staffing Partners Inc

Service Desk Analyst I Cook County, IL

IT Service Desk Analyst Real Chemistry, LLC

Tier 1/2 Service Desk Analyst (Senior) DecisionPoint | Cortek

Onsite Service Desk Analyst II (Hybrid/Client Onsite) Cortavo

Tier 1/2 Service Desk Analyst (Journeyman) DecisionPoint | Cortek

Service Desk Analyst SunSource

Service Desk Analyst Lundbeck LLC

Tier 1/2 Service Desk Analyst (Senior) Computer World Services Corp

Tier 1/2 Service Desk Analyst (Journeyman) Computer World Services Corp

Service Desk Analyst II - IntelliScript (Remote) Milliman Inc

Service Desk Analyst Intern Cannon Design Inc.

Tier 1/2 Service Desk Analyst (Senior) Computer World Services

Tier 1/2 Service Desk Analyst (Journeyman) Computer World Services

Analyst, Enterprise Service Desk Abacus Group, LLC

Analyst, Enterprise Service Desk Abacus Group LLC

Service Desk Analyst Dentsu International Ltd

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