IT Service Desk Analyst Kilpatrick Townsend & Stockton LLPIT Service Desk AnalystChicago, IL$25.33–$38.05 / hourHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. Acquire, maintain, and expand knowledge of relevant product offerings, current support policies, and methods of support delivery to provide technically accurate solutions to service desk customers.
Firmwide Service Desk Analyst II (10am-6pm CT) Kirkland & Ellis LLPFirmwide Service Desk Analyst II (10am-6pm CT)Chicago, IL$73,000–$79,000 / yearKey Responsibilities: • Frontline Technical Support: Serve as a primary point of contact for technology-related inquiries via phone and email, resolving a high percentage of issues at first contact and escalating more complex problems to the appropriate technical teams. • Issue Tracking & Documentation: Accurately record and manage support requests within the Information Technology Service Management (ITSM) ticketing system, ensuring all incidents, requests, and resolutions are fully documented.
Service Desk Analyst III VomelaService Desk Analyst IIIElk Grove Village, IL$60,000–$70,000Microsoft Windows 10/11, macOS, Active Directory/Entra ID, o365, MFA/SSO, iOS/Android, Dell, VPN, RMM, EDM, MDM, TCP/IP, DNS, Chrome, Teams/Zoom, ITSM/ITIL best practices. Technical knowledge and experience with desktop hardware and operating systems, networking basics, desk and mobile phones, software installation/configuration/troubleshooting.
Onsite Service Desk Analyst II (Hybrid/Client Onsite) CortavoOnsite Service Desk Analyst II (Hybrid/Client Onsite)Elmhurst, ILOffer a blend of on-site and remote support, including but not limited to configuring Outlook and OneDrive, printer configurations, internet issues, networking questions, access via Remote Desktop, MacOS support, and other Level 1-2 support issues. Ticket maintenance, you will typically spend a portion of the workday reviewing existing tickets and looking for cases that should be closed, following up with users where appropriate, and setting reminders for future action.
Analyst, Service Desk Technician RevantageAnalyst, Service Desk TechnicianChicago, IllinoisWindows Server (20XX), Windows 7/8/10/11 (laptop/desktop support), iOS and Android (mobile device support); Skill: Installation, configuration, and support of Microsoft Office and assorted software applications; knowledge of Office 365 as a SaaS platform; Skill: Troubleshooting and resolution of hardware/software issues (internet, VPN, email, browser, authentication/Okta), leveraging tools including Tanium; Skill: Administration of Microsoft Intune, Azure, and Office 365 for device, identity, and application management. With a corporate purpose of ‘In Pursuit of Better,’ Revantage delivers value-added services and world-class talent for Blackstone Real Estate portfolio companies, spanning diverse asset classes, including residential, logistics, office, hospitality and retail sectors.
Analyst, Service Desk Technician Revantage Corp ServicesAnalyst, Service Desk TechnicianChicago, IL$63,602–$79,508 / yearWindows Server (20XX), Windows 7/8/10/11 (laptop/desktop support), iOS and Android (mobile device support); Skill: Installation, configuration, and support of Microsoft Office and assorted software applications; knowledge of Office 365 as a SaaS platform; Skill: Troubleshooting and resolution of hardware/software issues (internet, VPN, email, browser, authentication/Okta), leveraging tools including Tanium; Skill: Administration of Microsoft Intune, Azure, and Office 365 for device, identity, and application management. With a corporate purpose of 'In Pursuit of Better,' Revantage delivers value-added services and world-class talent for Blackstone Real Estate portfolio companies, spanning diverse asset classes, including residential, logistics, office, hospitality and retail sectors.
Service Desk Process Analyst Clarity Partners LLCService Desk Process AnalystChicago, IL$80,000–$90,000 / yearResponsibilities: Supervise daily service desk and desktop support operations to ensure high-quality service delivery. Voted one of Chicago's Best Places to Work by the Chicago Tribune for the ninth year in a row, Clarity Partners is hiring!
Service Desk Manager Green Thumb Industries IncService Desk ManagerChicago, ILRemote$100,000–$125,000 / yearThe Service Desk Manager will manage a team of Service Desk Analysts and IT support personnel, ensuring efficient resolution of technical issues, optimal user experience, and adherence to ITIL best practices for GTI staff across all locations, including retail, cultivation, office environments and the HQ office. This role will oversee IT support operations, ensuring high-quality service delivery and continuous improvement in IT service management.
CD Desk Analyst Guranteed Rate IncCD Desk AnalystChicago, IL$19–$21 / hourFounded in 2000 and based in Chicago, Rate is licensed in all 50 states and D.C. and has helped over 2 million homeowners with a wide range of loan products, competitive rates and personalized service. Our technology - including Same Day Mortgage, the Rate App, FlashClose, MyAccount and the Language Access Program - has earned recognition from HousingWire, Scotsman Guide, NerdWallet, the Chicago Tribune and Crain's Chicago Business.
Service Desk Specialist Barnes & Thornburg LLPService Desk SpecialistChicago, IllinoisUnder the direct supervision of the Manager of User Technology and according to established Firm policies and procedures, the Service Desk Analyst is responsible for the Firm wide support to our end users. Participating in training and working to develop and maintain top knowledge in existing and new technologies to provide most effective support for request.
NewAirfreight Spot Desk Pricing Analyst Air Express International USAAirfreight Spot Desk Pricing AnalystChicago, IL$68,722.50–$91,630 / yearWe have an exciting opportunity for an Airfreight Spot Desk Pricing Analyst who will be responsible for analyzing and recommending appropriate pricing for DHL products and services by conducting market analysis, competitor analysis, profitability analysis, and revenue simulations. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions.
Airfreight Spot Desk Pricing Analyst DHL GroupAirfreight Spot Desk Pricing AnalystChicago, IL$68,722.50–$91,630 / yearWe have an exciting opportunity for an Airfreight Spot Desk Pricing Analyst who will be responsible for analyzing and recommending appropriate pricing for DHL products and services by conducting market analysis, competitor analysis, profitability analysis, and revenue simulations. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions.
Sales Operations Analyst (Deal Desk) OpenGovSales Operations Analyst (Deal Desk)Chicago, IllinoisCategory-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync.
IT Service Desk Manager Tempus AIIT Service Desk ManagerChicago, IllinoisAI Integration: Evaluate and implement AI-driven solutions, such as intelligent virtual agents (IVAs), predictive sentiment analysis, and AI-powered ticket routing to enhance self-service and reduce MTTR (Mean Time to Resolve). Workflow Automation: Identify opportunities to automate repetitive tasks and manual processes (e.g., user onboarding/offboarding, password resets, software provisioning) using ITSM tools and orchestration platforms.
Sales Operations Analyst (Deal Desk) OpenGov, Inc.Sales Operations Analyst (Deal Desk)Chicago, IL$65,000–$73,750 / yearCategory-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync.
Service Desk Manager Tempus AI IncService Desk ManagerChicago, IL$120,000–$145,000 / yearAI Integration: Evaluate and implement AI-driven solutions, such as intelligent virtual agents (IVAs), predictive sentiment analysis, and AI-powered ticket routing to enhance self-service and reduce MTTR (Mean Time to Resolve). Workflow Automation: Identify opportunities to automate repetitive tasks and manual processes (e.g., user onboarding/offboarding, password resets, software provisioning) using ITSM tools and orchestration platforms.
Help Desk StratAcuity Staffing Partners IncHelp DeskNaperville, IL$20–$21 / hourIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
EPIC Applications Analyst (1-4): Hospital Billing Admin and Hospital Billing Claims - IT Services - Full Time SolutionHealthEPIC Applications Analyst (1-4): Hospital Billing Admin and Hospital Billing Claims - IT Services - Full TimeILEpic Application Analysts 2-4 require current Epic training status (certification, accreditation, and/or proficiency) in primary application required, with a combination of current Epic training statuses in additional area(s) in application maintenance and development required in upper levels. Ideal candidates will possess strong experience as analyst with expert knowledge and experience in leading system analysis with special emphasis on system methodologies, projects management and business process reengineering related to information systems required.
Epic Applications Analyst (1-4): Digital Patient Experience (MyChart /Cheers /Welcome)- IT Services - Full Time SolutionHealthEpic Applications Analyst (1-4): Digital Patient Experience (MyChart /Cheers /Welcome)- IT Services - Full TimeILEpic Application Analysts 2-4 require current Epic training status (certification, accreditation, and/or proficiency) in primary application required, with a combination of current Epic training statuses in additional area(s) in application maintenance and development required in upper levels. Ideal candidates will possess strong experience as analyst with expert knowledge and experience in leading system analysis with special emphasis on system methodologies, projects management and business process reengineering related to information systems required.
Service Delivery Analyst Compeer Financial ACAService Delivery AnalystBloomington, IL$64,300–$102,200 / yearWorks on various projects and initiatives related to the Endpoint Delivery Model, Virtual Desktop Delivery, Unified Communications, Software Distribution, Image management, Asset and Desktop management, Mobile Devices, Executive Support, Event Support, and Audio-Visual Support for all Compeer Financial offices. Advanced knowledge of desktop operating systems; remote management, virtualization technologies, data and voice communications; network operating systems and configurations; and server, desktop and laptop hardware and configurations.
Analyst, IT Service, Deerfield Nutrien LtdAnalyst, IT Service, DeerfieldDeerfield, IL$62,200–$106,600 / yearTechnical skills: Strong knowledge of Windows OS and endpoint troubleshooting, Microsoft 365 (Outlook, Teams, SharePoint, OneDrive), Active Directory / Azure AD / Entra ID, Endpoint management tools (e.g., Intune, SCCM). Manager, for the onsite Corporate Client Services group, the IT Analyst will work across a distributed team to provide technical Tier 2+ day-to-day support in a Windows-based environment for the Deerfield corporate office.
NewAnalyst Tech Service Management Ahold DelhaizeAnalyst Tech Service ManagementChicago, IL$75,040–$112,560 / yearRequired QualificationsBachelor's degree in Computer Science, a technical field, or Business Administration (equivalent certifications/experience considered).3+ years of experience in a relevant technical or incident management role, with experience leading teams. Preferred QualificationsPostgraduate degree or advanced training/certifications in relevant fields.2+ years of experience working with Agile teams and in a Product/Platform‑based operating model.
IT Help Desk Supervisor ITWIT Help Desk SupervisorGlenview, Illinois$93,000–$123,000 / yearThe Help Desk Supervisor serves as both a people leader and technical expert, balancing operational management with hands-on troubleshooting of complex hardware, software, network, and application issues. The Help Desk Supervisor is a hybrid player-coach responsible for leading the Residential Construction Help Desk team while providing advanced technical support and escalation management.
NewIT Help Desk Supervisor Illinois Tool Works IncIT Help Desk SupervisorGlenview, IL$93,000–$123,000 / yearThe Help Desk Supervisor serves as both a people leader and technical expert, balancing operational management with hands-on troubleshooting of complex hardware, software, network, and application issues. The Help Desk Supervisor is a hybrid player-coach responsible for leading the Residential Construction Help Desk team while providing advanced technical support and escalation management.
NewPricing Deal Desk Manager Koch IncPricing Deal Desk ManagerLisle, IL$150,000–$200,000 / yearPricing Deal Desk Manager - United States - 191607 - Koch. Koch Disruptive Technologies.
*End User Support Analyst III - iPad Refresh - SOW StratAcuity Staffing Partners Inc*End User Support Analyst III - iPad Refresh - SOWArlington Heights, IL$25–$28 / hourIn terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Update interaction record with correct template, detailed writeup of the issue and troubleshooting steps performed by customer and Service Desk resource.
J.P. Morgan Wealth Management - Active Trade Desk Professional JPMorgan Chase Bank, N.A.J.P. Morgan Wealth Management - Active Trade Desk ProfessionalChicago, ILRemoteFull timeUnderstand and explain transaction outcomes and risks, including marketability and liquidity of international equity trades, fund prospectus reviews for breakpoint and reinstatement qualifications, and client margin account evaluations for internal margin requirements, buying power, and risk exposure . You will utilize your industry knowledge and experience to handle a variety of complex trades, encompassing equities, mutual funds, derivatives, margin, debt instruments, forex, hedge funds, and large orders.
NewHelpdesk Analyst Trilogy CareersHelpdesk AnalystChicago, IllinoisInterpret, analyze, diagnose, document, and resolve first and second level customer service issues related to supported hardware, application/operating systems software, and LANs/WANs. The Help Desk Analyst will have opportunities to develop systems administration skills in Microsoft systems as well as Qualifacts Care logic EHR.
Workday Finance Analysts & Senior Analysts RSM US LLPWorkday Finance Analysts & Senior AnalystsChicago, IL$88,400–$150,700 / yearIf you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc.
Cybersecurity Analyst DCC Propane LLCCybersecurity AnalystLisle, ILThe Analyst will work closely with stakeholders across operations, customer service, and digital teams to ensure appropriate security coverage is in place and embed secure practices into day-to-day workflows to improve the company's overall security posture without disrupting business operations. This role plays an essential part in protecting DCC Propane's customer data, operational systems, and digital platforms by ensuring full and complete security tools coverage and monitoring of threats, supporting incident response, and strengthening security controls across the enterprise.
NewClinical Systems Analyst III Memorial HealthClinical Systems Analyst IIISpringfield, IllinoisAssists in design, maintenance, and support of complex and highly integrated computer-based application software in the Millennium application suite including integration with downstream electronic medical record (EMR) systems in use at the relevant hospital organizations. Min: USD $37.43 Max: USD $58.02 Overview: Under immediate supervision, develops, modifies, and administers an array of clinical systems including, but not limited the Cerner Millennium suite of applications.
IT Infrastructure Analyst Senior PlcIT Infrastructure AnalystBartlett, IL$65,000–$90,000 / yearThe Technician will work closely with other IT team members to provide support for end-users, manage data storage solutions, monitor and maintain network performance, and maintain security protocols. To ensure there is no unexpected delay to your start date with our Company and due to the potential need to obtain an export license, we would like to promptly assess whether such a license is needed to access our facility and/or systems.
Business Analyst BerkleyBusiness AnalystSchaumburg, IllinoisBerkley Corporation , one of the nation’s premier commercial property casualty insurance providers, by a team of management liability professionals with a combined total of over fifty years of experience in insurance and financial services. Backed by superior financial strength, Berkley Professional brings fresh capacity, underwriting acumen, claims handling expertise, and extensive relationships with insureds and brokers to the management liability marketplace.
Business Analyst W. R. Berkley CorpBusiness AnalystSchaumburg, IL$66,000–$123,000 / yearBerkley Corporation, one of the nations premier commercial property casualty insurance providers, by a team of management liability professionals with a combined total of over fifty years of experience in insurance and financial services. Backed by superior financial strength, Berkley Professional brings fresh capacity, underwriting acumen, claims handling expertise, and extensive relationships with insureds and brokers to the management liability marketplace.
Sr Tax Analyst Ulta Beauty, Inc.Sr Tax AnalystBolingbrook, IllinoisYou will be responsible for: audit defense preparation, exposure analysis & mitigation, systems improvement and implementation, product taxability, and project-based initiatives, special projects like refund programs, annual reports, and licensing renewals or property tax payments as needed. If you want a collaborative environment where continual learning, career self-determination and trust are prioritized, where an engaged leadership provides deep levels of support and guidance, Ulta Beauty is uniquely positioned to deliver greater levels of career satisfaction .
Sr Claim System Ops Analyst Crawford & CompanySr Claim System Ops AnalystLake Zurich, ILFull timeLI-ET1As Business Subject Matter Expert, participates in the analysis and evaluation of claim systems, equipment and programs; assists in developing system test criteria and participates in the testing and implementation of new and existing programs and procedures. Updating the contract number table with Clients Large Check Limits, notifying the claim offices of prefund requests and approval/release of pending payments.
IT Support Analyst Lou Malnati's PizzeriaIT Support AnalystBuffalo Grove, IllinoisPoint-of-sale (POS) system experience preferred; Toast POS experience a strong plus, including terminal installation, configuration, and troubleshooting. This role is the first point of contact for technology issues — delivering friendly, effective help across hardware, software, network, and POS systems.
NewSecurity Officer - Front Desk Guardian Security ServicesSecurity Officer - Front DeskChicago, IL$19Join our team at Guardian Security Services Inc and become part of a dedicated and enthusiastic workforce committed to making a difference in the security industry. Must possess strong customer service skills, public relation skills and the ability to interact well with people of diverse cultures and backgrounds.
Manufacturing Business Systems Analyst James Hardie Building Products IncManufacturing Business Systems AnalystChicago, IL$148,000–$150,000 / yearWhat You'll Bring: Requirements: Bachelor's degree in Management Information Systems, Information Technology, or related plus 5 years of experience in designing, configuring and implementing Manufacturing Execution (MES) and Quality Management Systems (QMS), and business partnering or related. James Hardie will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies.
Clinical Systems Analyst III Taylorville Memorial HospitalClinical Systems Analyst IIISpringfield, ILAssists in design, maintenance, and support of complex and highly integrated computer-based application software in the Millennium application suite including integration with downstream electronic medical record (EMR) systems in use at the relevant hospital organizations. Licensure/Certification/Registry:• Experience:• Five or more years of experience in Information Technology including project management, advanced support management or other similar experience required.
Technical Analyst, Pharmacy Support-Remote [M-F 6a-2:30p CST] ScriptPro LLCTechnical Analyst, Pharmacy Support-Remote [M-F 6a-2:30p CST]ILRemote$24–$27 / hourJob Summary: The Pharmacy Support Analyst role at ScriptPro is responsible for troubleshooting, analyzing, and maintaining ScriptPro systems, applications, hardware, and computer peripherals, as well as using remote support software (i.e. BOMGAR, PCAnywhere, SecureLink, and Windows Remote Desktop) to assist customer with reported issues. Troubleshoot issues with proprietary software, third party insurance and credit card processing, Crystal and RDLC reports, mobile and web applications, Windows O/S, SQL database, and pharmacy operations workflow.
Helpdesk Analyst Barilla Holding SrlHelpdesk AnalystNorthbrook, ILThe main responsibility of the IT Infrastructure and Operations Communication Analyst is providing technical support for employees across desktop computers, laptops, mobile devices, software applications, and network services. Our success story is written by a passionate team of almost 9,000 dedicated employees across 30 plants and offices worldwide, all united by a shared mission to nourish the future with purpose and passion.
Senior Technical SEO Analyst seoClaritySenior Technical SEO AnalystChicago, IL$75,000–$90,000 / yearseoClarity is the technology leader in Search Engine Optimization SEO marketing analytics and our technology platform and services help the worlds biggest brands optimize their websites so they can be discovered trusted and chosen by their customers. • Own the technical SEO advisory relationship for a portfolio of enterprise clients using seoClaritys Clarity360 platform, serving as a trusted analytical partner who uncovers insights and guides technical SEO decision-making.
Technical Support Analyst (remote) SGA Inc.Technical Support Analyst (remote)Warrenville, ILRemote$20–$21 / hourThis position is responsible for assisting end users with technical and product support, helping to diagnose and solve operational problems, providing onboarding guidance to newly hired staff, and promoting effective communication from IT to business. Accepting escalations from service desk tier 1 and taking ownership to partner on resolution to networking and system related technical issues and request to infrastructure and D365 application teams as applicable.
Portfolio Oversight Analyst Artisan PartnersPortfolio Oversight AnalystChicago, New YorkDay-to-day, the Analyst will help code client investment guidelines into the firm's order management systems, partner with the trading desks on investment compliance and portfolio administration matters, and apply judgment and business expertise to recommend and implement solutions. The Analyst will join a team responsible for administering and enhancing the firm's trading controls and ensuring compliance with investment management agreements, investment guidelines, and global regulatory limits, which is central to the firm's operational risk framework.
Sr Tax Analyst Ulta Beauty IncSr Tax AnalystBolingbrook, ILYou will be responsible for: audit defense preparation, exposure analysis & mitigation, systems improvement and implementation, product taxability, and project-based initiatives, special projects like refund programs, annual reports, and licensing renewals or property tax payments as needed. If you want a collaborative environment where continual learning, career self-determination and trust are prioritized, where an engaged leadership provides deep levels of support and guidance, Ulta Beauty is uniquely positioned to deliver greater levels of career satisfaction.
NewTechnical Support Analyst (remote) Software Guidance & AssistanceTechnical Support Analyst (remote)Warrenville, ILRemote$20–$21 / hourThis position is responsible for assisting end users with technical and product support, helping to diagnose and solve operational problems, providing onboarding guidance to newly hired staff, and promoting effective communication from IT to business. Accepting escalations from service desk tier 1 and taking ownership to partner on resolution to networking and system related technical issues and request to infrastructure and D365 application teams as applicable.
Senior Order to Cash Analyst Counsel AI CorpSenior Order to Cash AnalystChicago, IL$87,400–$131,000 / yearSupport month-end and quarter-end close by preparing billing reconciliations, variance analyses, and supporting schedules that ensure revenue-impacting data is fully captured. Strong analytical and Excel/Google Sheets skills (comfort with lookups, conditional logic, pivots, and large data sets) and familiarity with CRM and ERP/billing platforms.
Senior Order to Cash Analyst HarveySenior Order to Cash AnalystChicago, IllinoisSupport month-end and quarter-end close by preparing billing reconciliations, variance analyses, and supporting schedules that ensure revenue-impacting data is fully captured. Strong analytical and Excel/Google Sheets skills (comfort with lookups, conditional logic, pivots, and large data sets) and familiarity with CRM and ERP/billing platforms.
Exposure Intelligence Analyst - Cloud Platforms (AWS / Azure / GCP / Cloud Posture) Allstate Insurance CompanyExposure Intelligence Analyst - Cloud Platforms (AWS / Azure / GCP / Cloud Posture)IL$100,000–$170,500 / yearThe team operates within a newly established Exposure Management function in the broader cybersecurity organization, focused on modernizing how the enterprise identifies, prioritizes, and mitigates security vulnerabilities shifting from traditional patch approaches to a more strategic focus on true business risk and exploitability. The Exposure Intelligence Analyst - Cloud Platforms is the SME responsible for identifying and prioritizing exposure risk across cloud services (AWS, Azure, GCP), including cloud IAM, posture misconfigurations, insecure architectures, and cloud-native control gaps.