Insurance Sales Leader - Commercial Property & Casualty Huntington National BankInsurance Sales Leader - Commercial Property & CasualtyColumbus, OhioWorks collaboratively with the National Insurance Sales Leader and all other solution line sales leaders to create an executable annual business plan which increases and supports Huntington Insurance brand awareness across the footprint for their respective markets. Managing Director, National Insurance Sales Leader, and Sales Enablement Leader to share market trends, recommend current and future growth industries, products, and solutions for their respective markets.
Director of Sales Post Holdings IncDirector of SalesNew Albany, OH$113,987–$177,820 / yearWe are seeking a hands-on, results-driven, sales leader customer with development credibility, excellent strategic vision, strong team building skills, and a track record of building and managing successful consumer brands. Collaborates with various internal teams to create winning business propositions that be benefit Bob Evans and the customer (Category Management, Trade Management, Brand, Shopper Marketing, and E-Commerce).
Sales Leader Phoenix Retail LLCSales LeaderColumbus, OHCustomers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say ''Associate Relations'' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.
Service Sales Leader CFO Trane U.S. -CFOService Sales LeaderValley View, OhioOverall responsibility for the following functions: customer and area sales management, new customer acquisition, customer satisfaction measurement, price management, marketing, maximizing account penetration, market penetration, customer retention, hiring and on-boarding of new sales associates, continued assessment of skills and administering necessary training, setting quotas, accurate sales forecasting and consistent use of Trane sales tools and systems. . Manage ongoing performance by monitoring and coaching Account Managers’ effectiveness and efficiency in relation to project attainments, customer service, customer relationship development, and business profitability. .
Sales Leader ExpressSales LeaderColumbus, OhioStore Name: Easton Town Center Responsibilities: Express is seeking a Retail Sales Leader to join our team. . Meets defined availability criteria, including nights, weekends and non-business hours .
Sales Leader Express & BonobosSales LeaderSunbury, OHCustomers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.
NewSales Leader I - Healthcare Business Banking PNC BankSales Leader I - Healthcare Business BankingColumbus, OhioIn addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
NewSales Leader I - Healthcare Business Banking The PNC Financial Services Group IncSales Leader I - Healthcare Business BankingColumbus, OH$100,100–$185,900 / yearIn addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Data Center Sales Leader - East Trane Technologies PlcData Center Sales Leader - EastColumbus, OH$200,640–$341,200 / yearThe Sales Leader - Data Center Solutions is a pivotal role within Trane Technologies, responsible for leading a team of sales professionals to achieve annual profit, volume, and margin targets by developing and executing sales strategies, fostering long-term customer relationships, and driving account teaming. Account Manager Development: Manage ongoing performance by monitoring and coaching Account Managers' effectiveness and efficiency in relation to project attainments, customer service, customer relationship development, and business profitability.
Market Sales Leader Bimbo Bakeries USA, IncMarket Sales LeaderColumbus, Ohio$61,400–$79,800In addition to competitive pay and benefits, we provide a safe and inclusive work environment that appreciates diversity, promotes development and allows our associates to be their authentic selves.#LI-MK1Come join the largest baking company in the world and our family of 20,000 associates nationwide! If the answer is yes, then you know Bimbo Bakeries USA!More than 20,000 associates in bakeries, sales centers, offices and on sales routes work to ensure our consumers have the freshest products at every meal.
Higher Ed & Government Vertical Sales Leader Carrier CorporationHigher Ed & Government Vertical Sales LeaderOH$143,000–$286,000 / yearp>The successful candidate will lead a team of 6-8 direct reports while directly engaging with senior-level Government and Higher Education customers, facilities and operations leaders, finance stakeholders, architects, consulting engineers, and contractors. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more.
Sales Director Bob Evans FoodsSales DirectorNew Albany, Ohio$113,987–$177,820 / yearFull timeResponsibilities: We are seeking a hands-on, results-driven, sales leader customer with development credibility, excellent strategic vision, strong team building skills, and a track record of building and managing successful consumer brands. Collaborates with various internal teams to create winning business propositions that be benefit Bob Evans and the customer (Category Management, Trade Management, Brand, Shopper Marketing, and E-Commerce) .
NewSales Leader, Retirement & Benefit Solutions Telus CorpSales Leader, Retirement & Benefit SolutionsColumbus, OH$160,000–$215,000 / yearOur comprehensive benefits administration support, powered by cutting-edge technology, enables clients to tailor and manage employee benefits programs seamlessly, covering health and welfare, and defined benefits pension plans to suit their specific requirements. With a reach extending to 11.9 million plan participants, we simplify the complexities of benefits management, offering streamlined solutions that enhance our clients' operational efficiency and elevate the benefits experience.
CIS Sales Leader Capgemini SECIS Sales LeaderWesterville, OH$132,396–$270,050 / yearIt delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws.
Director of Sales and Operations [HT-1005938] VisionSpark International LLCDirector of Sales and Operations [HT-1005938]Columbus, OH$90,000–$110,000 / yearOperations Partnership and Plant Coordination • Partner with the Plant Manager to Align Sales and Production - Work closely with the Plant Manager to understand plant capacity, material availability, and production priorities. Responsibilities The responsibilities of the Director of Sales and Operations role include, but are not limited to: • Sales Leadership and Business Development • Drive Revenue Growth - Serve as the primary driver of sales for Lockbourne Aggregates.
Territory Sales Leader Option Care Health IncTerritory Sales LeaderColumbus, OH$115,005.32–$191,683.02 / yearServes as an expert in local market dynamics for their assigned team (including payer issues, state and government regulations, provider payment issues, etc.) and clinically in the complex disease states Option Care services (Anti‐ invectives, nutrition, heart failure, immunological disorders, bleeding disorder, transplant, etc.). Responsible for appropriate staffing and utilization of resources to include hiring staff, recommending pay increases, managing sales performance, performing performance reviews, training, and development of staff, estimating personnel needs, assigning work, interpreting, and ensuring consistent application of organizational policies.
Market Sales Leader Bimbo CanadaMarket Sales LeaderColumbus, OH$61,400–$79,800 / yearli>Consistent with United States Department of Transportation regulations, the ability to read and speak the English language sufficiently to converse with the general public, to understand highway traffic signs and signals in the English language, to respond to official inquiries, and to make entries on reports and records. Establish store-level growth plans that connect to the Zone objectives for revenue, freshness, and realization, while building customer relationships that align with planned store-level growth goals.
Sales Director The Judge GroupSales DirectorWesterville, Ohioul>2 years in a Judge Sales Manager role (or 3 years in external Sales Manager role) with proven success maintaining individual production of 10k/week and driving sales direct reports achievement of individual production goals based on role. Manage and expand existing client and consult base: Update Applicant Tracking System (ATS) and other systems with required documentation in a timely and accurate manner.
Regional Sales Director, Ohio Valley Enterprise Nutanix IncRegional Sales Director, Ohio Valley EnterpriseColumbus, OH$368,000–$552,000 / yearIn this role you will report directly to the VP of Enterprise Sales, and will be responsible for leading a team of highly-skilled, seasoned Account Managers focused on enterprise accounts throughout the Ohio Valley Enterprise Region. We are looking for a sales leader who has experience managing experienced sales teams and is adept at building solid repeatable business propositions, particularly in a digital and cloud-focused environment.
Regional Sales Director, Ohio Valley Enterprise NutanixRegional Sales Director, Ohio Valley EnterpriseColumbus, OhioIn this role you will report directly to the VP of Enterprise Sales, and will be responsible for leading a team of highly-skilled, seasoned Account Managers focused on enterprise accounts throughout the Ohio Valley Enterprise Region. We are looking for a sales leader who has experience managing experienced sales teams and is adept at building solid repeatable business propositions, particularly in a digital and cloud-focused environment.
Regional Sales Manager, HVAC and Mechanical ABM Industries IncRegional Sales Manager, HVAC and MechanicalColumbus, OH$140,000–$155,000 / yearThe ideal candidate brings a strong track record in sales leadership, with success in high-value, solution-based (intangible/service) sales, and understands how to align sales and operations to deliver a winning service culture. The successful candidate brings both strong sales leadership experience and enough mechanical or technical fluency to confidently engage customers, coach representatives in the field, and partner closely with operations teams.
NewSales, District Modality Leader- Computed Tomography (MI/OH/IN) PhilipsSales, District Modality Leader- Computed Tomography (MI/OH/IN)Columbus, OH$212,500–$300,000 / yearOperating as a franchise owner, the DML drives overall modality strategy, provides deep clinical and technical expertise across all accounts in the territory, and develops individualized plans for each Imaging Account Manager (IAM) to maximize market visibility, market share, and revenue growth. Your skills include a proven track record of exceeding sales targets in a complex, long-cycle, team-selling environment AND ability to influence and lead cross-functional teams without direct authority while driving accountability and results.
Sales, District Modality Leader - MR (OH, PA, WV, NY) PhilipsSales, District Modality Leader - MR (OH, PA, WV, NY)Columbus, OH$230,000–$277,000 / yearOperating as a franchise owner, the DML drives overall modality strategy, provides deep clinical and technical expertise across all accounts in the territory, and develops individualized plans for each Imaging Account Manager (IAM) to maximize market visibility, market share, and revenue growth. Your skills include a proven track record of exceeding sales targets in a complex, long-cycle, team-selling environment AND ability to influence and lead cross-functional teams without direct authority while driving accountability and results.
Sales Director Jendco Safety Supply Inc.Sales DirectorColumbus, OHFull timeEmployee Development: Lead from the front by mentoring, and developing inside and outside sales teams through regular one-on-ones, sales department meetings, accountability conversations, field support, and ongoing training. Operational Execution: Improve sales processes, communication, quote follow-up, CRM utilization, and pipeline visibility to increase sales effectiveness and improve quote-to-order conversion rates across the sales organization.
Sales Specialist, Global Strategic Accounts Vertiv Group Corp.Sales Specialist, Global Strategic AccountsWesterville, OHp>The Global Strategic Accounts Sales Specialist is a trusted commercial partner to Global Strategic Account (GSA) Directors, providing sales support, deal governance, and cross-functional coordination in support of Vertiv's most complex and strategically important customer relationships. Advanced proficiency in Microsoft Word, PowerPoint, and Excel; experience with CRM, CPQ, and ERP systems (e.g., Oracle Sales Cloud and Order Management) strongly preferred.
Key Accounts Service Sales Specialist - US Based Becton Dickinson and CoKey Accounts Service Sales Specialist - US BasedColumbus, OHWaters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters' passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide.
Director of Sales - Building Products (Remote) Talent Wave Associates, LLCDirector of Sales - Building Products (Remote)Columbus, OHRemote$160,000–$160,000 / yearThis role is pivotal in ensuring consistent implementation across all sales territories and channels, contributing significantly to the overall success of the organization. This territory will cover up to 20 states in the Midwest and East Coast, and we prefer this person to be centrally located and close to a major airport.
Sales Rep – Pharmaceutical (Entry / Specialty) Immune BiopharmaSales Rep – Pharmaceutical (Entry / Specialty)New Albany, OHFull timeb>Responsibilities for our Pharmaceutical Sales Rep professional:Uphold and model competencies that are key to the organizations culture including integrity, drive, accountability, flexibility, and perseverance. Required Experience to become a Pharmaceutical Sales Rep:Relevant degree is preferred or documented sales experience.
Sales Director Oracle CorpSales DirectorColumbus, OH$144,000–$284,300 / yearCloud migration and modernization: Accelerate database, analytics, and AI data workload moves to OCI and engineered systems; support hybrid and multicloud patterns, including Oracle Database@Azure and partnerships with AWS and Google Cloud. Grow partner-sourced and influenced pipeline; establish joint account plans and QBRs with strategic SIs/ISVs/channel; leverage multicloud partnerships (Oracle Database@Azure, AWS, Google Cloud).
Sales & Marketing Director Bickford Senior Living LLCSales & Marketing DirectorColumbus, OHPart-time employees (29 or fewer hours per week) are eligible for Voluntary Life, Voluntary Short-Term Disability, Benefits start the 1st of the month following 30 days of employment! ABOUT BICKFORD SENIOR LIVING: Bickford Senior Living is a community of caregivers who are dedicated to doing whatever it takes to enrich our resident's happiness.
District Sales Manager - GWW - Chicago/MN/WI Sysco CorpDistrict Sales Manager - GWW - Chicago/MN/WIGrove City, OH$104,200–$156,400 / yearp>Country Code+1+1242+1246+1264+1268+1284+1340+1441+1473+1649+1664+1670+1671+1684+1758+1767+1784+1849+1868+1869+1876+1939+20+211+212+213+216+218+220+221+222+223+224+225+226+227+228+229+230+231+232+233+234+235+236+237+238+239+240+241+242+243+244+245+248+249+250+251+252+253+254+255+256+257+258+261+262+264+265+266+267+268+269+27+290+291+297+298+299+30+31+32+33+34+345+350+351+352+353+354+355+356+357+358+359+36+370+371+372+373+374+375+376+377+378+379+380+381+382+385+386+387+389+39+40+41+420+421+423+43+44+45+46+47+48+49+500+501+502+503+504+505+506+507+508+509+51+52+53+54+55+56+57+58+590+591+593+594+595+596+597+598+599+60+61+62+63+64+65+66+670+672+673+674+675+676+677+678+679+680+681+682+683+685+686+687+688+689+690+692+7+77+81+82+84+850+852+853+855+856+86+872+880+886+90+91+92+93+94+95+960+961+962+963+964+965+966+967+968+970+971+972+973+974+975+976+977+98+992+993+994+995+996+998Phone Number. Job CategorySelect a Job CategoryAdministrationCorporate AffairsCustomer SuccessData AnalysisFinanceHuman ResourcesLegalMaintenanceManufacturingMerchandisingOperationsProject ManagementProperty ManagementQuality AssuranceSalesSkilled TradeSupply ChainTechnologyTransportationUSA Fleet/Transportation; USA Talent Acquisition Driver; USA OperationsUSA Supply Chain and Logistics; Systems Support FamilyWarehouse.
Commercial Sales Operations, Principal - Stellarus Blue Cross and Blue Shield AssociationCommercial Sales Operations, Principal - StellarusOHThis role partners closely with Sales Development, Sales Leadership, Marketing, Finance, and Product to design and maintain the infrastructure, processes, and analytical frameworks that enable predictable growth. Requires experience partnering cross‑functionally with Sales, Sales Development, Marketing, Finance, Legal, and Deal Desk teams to streamline deal cycles and improve operational efficiency.
Account Executive, LE, Sales Practice Gartner IncAccount Executive, LE, Sales PracticeOHRemoteAbout this role: The Account Executive is a field sales role responsible for client retention and growth within an established portfolio of accounts, selling into Chief Sales Officers, Heads of Sales, CRO's, and Sales Leaders! They understand the mission-critical priorities of their clients and ensure clients receive the value from the Gartner relationship that they expect, while also identifying opportunities for stronger value delivery with alternative product offerings.
In Home Sales Consultant Refloor LLCIn Home Sales ConsultantGrove City, OHYou'll learn from top sales leaders, sharpen your skills, and thrive in a fast-paced, high-energy environment where your effort translates directly into income. Someone who naturally enjoys talking with people, building trust quickly and creating a strong connection with customers.
Manager, Financial Planning and Analysis - Sales Cardinal Health IncManager, Financial Planning and Analysis - SalesDublin, OH$105,100–$150,100 / yearStrategic finance business partner supporting sales leadership team with a focus on winning new customers, retaining existing, driving product penetration, improving profitability and achieving business commitments. Finance oversees the accounting, tax, financial plans and policies of the organization, establishes and maintains fiscal controls, prepares and interprets financial reports, oversees financial systems and safeguards the organization's assets.
VP of Sales (OTE $300,000/year USD) - CXT Software Connexion Technology LLCVP of Sales (OTE $300,000/year USD) - CXT SoftwareColumbus, OHRemoteThis role offers a rare opportunity to help shape a newly unified sales organization following the merger of two industry leaders, with direct impact on revenue growth, go-to-market execution, and market leadership. 15+ years of progressive experience in B2B SaaS sales, including at least 7 years in senior SaaS sales leadership roles with direct ownership of multi-million-dollar revenue targets.
Lead Sales Associate Stretch Zone - 1120Lead Sales AssociateColumbus, OHPromoting the value behind practitioner-assisted stretching by hitting all sales goals, encouraging add-on sessions, and actively working to improve you and your Sales Associate’s sales skills. Using our patented and proprietary equipment, Stretch Zone practitioners follow specific protocols to properly position, stabilize, and manipulate muscles using powerful principles of neuromuscular behavior.
Verizon Sales Consultant Cellular SalesVerizon Sales ConsultantColumbus, OH$60,000–$93,000 / yearp>If you're eager to learn and implement our proven techniques to grow your career, have previous experience in customer-facing roles, and have reliable transportation, let's talk. We partner with our customers to find the best Verizon plans and services for their needs while expanding their ability to stay connected.
Lead Sales Associate/Stretch Practitioner- Exercise Science Stretch ZoneLead Sales Associate/Stretch Practitioner- Exercise ScienceColumbus, OhioStretch Zone OverviewUsing our patented and proprietary equipment, Stretch Zone practitioners follow specific protocols to properly position, stabilize, and manipulate muscles using powerful principles of neuromuscular behavior. Promoting the value behind practitioner-assisted stretching by hitting all sales goals, encouraging add-on sessions, and actively working to improve you and your Sales Associate’s sales skills.
Lead Sales Associate Stretch ZoneLead Sales AssociateColumbus, OhioStretch Zone OverviewUsing our patented and proprietary equipment, Stretch Zone practitioners follow specific protocols to properly position, stabilize, and manipulate muscles using powerful principles of neuromuscular behavior. Promoting the value behind practitioner-assisted stretching by hitting all sales goals, encouraging add-on sessions, and actively working to improve you and your Sales Associate’s sales skills.
Services Sales Specialist HPServices Sales SpecialistAll Cities, OhioWork closely with and coordinate across local market services category teams, presales and industry specialists, digital sales, solution architects, legal, marketing, finance, cybersecurity, and delivery and transition teams to deliver executable, signed contracts. This individual contributor role combines consultative selling, solution leadership, and deal execution accountability, partnering closely with Account Managers to shape, develop, and close high-value services opportunities that support customers’ workplace and IT transformation objectives.
NewIn Home Sales Consultant RefloorIn Home Sales ConsultantGrove City, OH$70,000–$120,000You’ll learn from top sales leaders, sharpen your skills, and thrive in a fast-paced, high-energy environment where your effort translates directly into income. · Someone who naturally enjoys talking with people, building trust quickly and creating a strong connection with customers.
NewManager, Direct New Sales Fidelity National Information Services IncManager, Direct New SalesColumbus, OHAbout the Role: As a Sales Leader, you will lead a team of self-motivated, high-achieving sales professionals helping regional and community banks grow their businesses. The broader regional and community banking sales organization includes 30+ sales executives across four regions, with each region consisting of approximately eight sales executives.
Area Sales Specialist (Senior Living, Ohio) Discovery Senior LivingArea Sales Specialist (Senior Living, Ohio)Columbus, OH$80,000–$90,000 / yearBy leveraging its innovative “Experiential Living” philosophy across a growing portfolio in excess of 350 communities and over 35,000 homes in nearly 40 states, and 19,000 dedicated employees, Discovery Senior Living is a recognized industry leader for performance, innovation and lifestyle customization and, today, ranks among the 2 largest U.S. senior living operators. The Sales Specialist will support the Regional Director of Sales, Regional Director of Operations and Community Executive Directors by working at various Discovery communities in their effort to achieve greater community occupancy and sales goals.
Inspection Sales and Account Manager APi Group CorpInspection Sales and Account ManagerColumbus, OHKnowledge of Microsoft Office Suite Excel Word Outlook Dynamics CRM.Possess a valid drivers license in accordance with Company policyYour success will be measured by your achievement of these objectivesMeeting or exceeding individual new inspection sales proposal and customer connections goals. Job ResponsibilitiesSupport VFPG Company goal of annual growth of our inspection business Establish contact with potential qualified buyers of inspection services by diligently scheduling sales calls following up on leads quickly after theyre identified and helping to execute outlined marketing strategies.
Regional Sales Manager - Inspections (Columbus, OH) APi Group CorpRegional Sales Manager - Inspections (Columbus, OH)Columbus, OHKnowledge of Microsoft Office Suite Excel Word Outlook Dynamics CRM.Possess a valid drivers license in accordance with Company policyYour success will be measured by your achievement of these objectives Meeting or exceeding individual new inspection sales proposal and customer connections goals. Job Responsibilities Support VFPG Company goal of annual growth of our inspection business Establish contact with potential qualified buyers of inspection services by diligently scheduling sales calls following up on leads quickly after theyre identified and helping to execute outlined marketing strategies.
NewEnterprise Surgical Sales Executive, Northeast Accendra Health IncEnterprise Surgical Sales Executive, NortheastColumbus, OH$100,000–$120,000 / yearThe Enterprise Surgical Sales Executive role serves as the senior clinical sales specialist responsible for driving large-scale custom procedure tray (CPT) conversions at strategic accounts across nationally as prioritized by leadership. Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world.
Senior Sales Lead, North America - Columbus DICESenior Sales Lead, North America - ColumbusColumbus, OhioYou will work closely with internal stakeholders in wider global markets to ensure all business opportunities are maximised, with a focus on regional expansion and new partnerships. We know the power of live will never go away; you will be joining at a time when DICE’s legacy in the live space is coming into full force, helping our much-loved partners innovate and grow.
Verizon Sales Consultant Cellular Sales Verizon Authorized RetailerVerizon Sales ConsultantColumbus, Ohio$60,000–$93,000 / yearp style="margin:0px">If you’re eager to learn and implement our proven techniques to grow your career, have previous experience in customer-facing roles, and have reliable transportation, let’s talk. We partner with our customers to find the best Verizon plans and services for their needs while expanding their ability to stay connected.
Sales Lead European Wax CenterSales LeadPickerington, OH$45,000–$45,000Since 2004, we've provided our guests with a first-class waxing experience centering around: • Our proprietary Comfort Wax® • Private waxing suites • A crisp, clean environment • And the most professionally trained estheticians in the industry From day one, we've been putting our values into action to delight our guests with an exceptional waxing experience. About the Role: The Sales Lead is responsible for working along with the Center Sales Leader to ensure every guest has an exceptionable experience while driving the center's KPI metrics.