NewProperty Manager JobotProperty ManagerWest McLean, VA$80,000–$110,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
NewConstruction Project Manager - Ground up Projects JobotConstruction Project Manager - Ground up ProjectsBethesda, MD$130,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Project Manager Opportunity with Leading National Commercial General Contractor in the DC/Maryland Area, ESOP, Profit Sharing and Extensive Opportunities for Growth!
Territory Manager II Swisher International, Inc.Territory Manager IIArlington, VAWith a rich history, Swisher serves adult consumers through a diverse range of businesses, including Swisher Sweets Cigar Company, Helme Tobacco Co., Hempire, Rogue Holdings, and Drew Estate: The Rebirth of Cigars. This role uses facts, analytics, and market intelligence to influence customer decisions, drive distribution, and deliver measurable top and bottom-line growth and grow market share.
NewLicensed Salon Manager Sport ClipsLicensed Salon ManagerFrederick, MD$30–$50 / hourLicensed stylists who are not yet ready for a Salon Manager role can apply to our Manager-in-Training program, which provides hands-on leadership development in scheduling, inventory, customer service, and salon operations. This role is ideal for a licensed cosmetologist or barber who enjoys coaching teams, managing salon operations, and delivering consistent, high-quality customer experience.
NewAssistant Store Manager MarshallsAssistant Store ManagerLeesburg, VADrive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and damages. Proficient in store operations, customer service, merchandising, people management, health and safety, and loss prevention, with strong follow-through skills to successfully implement tasks and initiatives.
NewGeneral Manager Fresh BaguetteGeneral ManagerWashington, DCThis value is evident in everything we do, from the smell of scratch-made artisanal croissants and organic bread baking fresh throughout the day to the beauty of hand-crafted pastries, delicious coffee, and savory creations delivered in a warm and inviting atmosphere. This full-time, salaried role is hands-on and people-focused, requiring a strong leader who can inspire teams, deliver outstanding customer experiences, and drive operational and financial success.
NewAssistant Project Manager - Installation CoolSysAssistant Project Manager - InstallationAshburn, VA$75,000–$110,000Assignments generally include such types of work as preparing reports, maintaining records, securing vendor pricing, processing purchase orders, approving invoices, processing change orders, maintaining logs, and maintaining correspondence with owner representatives. Responsibilities: This full-charge position is directly responsible for managing multiple medium to large-scale projects designed and approved by Mechanical Engineering & Construction Corporation to complete and deliver each project on time within budget.
NewAssistant General Manager Fresh BaguetteAssistant General ManagerGermantown, MD$23–$24 / hourThis value is evident in everything we do, from the smell of scratch-made artisanal croissants and organic bread baking fresh throughout the day to the beauty of hand-crafted pastries, delicious coffee, and savory creations delivered in a warm and inviting atmosphere. The company was founded in Bethesda, MD in 2013, to bring fresh, made-from-scratch organic breads, pastries, sweets, and croissant items inspired by bakeries in France to the DMV area.
NewConstruction & Facilities Project Manager Great American RestaurantsConstruction & Facilities Project ManagerFairfax, VA$150,000–$175,000 / yearEstablished in 1974, Great American Restaurants operates thirteen high-volume, upper-casual restaurants, an upscale dining location, three artisan bakeries, and a fast-casual BBQ concept in Northern Virginia and Maryland, with several new locations in progress and more in the works. The ideal candidate has experience delivering projects with high-end finishes and custom design elements and excels at coordinating complex workstreams while keeping internal teams, consultants, and contractors aligned, accountable, and on task.
NewProject Manager - Installation CoolSysProject Manager - InstallationReston, VA$90,000–$130,000Responsibilities: The MEC Project Managerwill be responsible for overseeing the installation of products, equipment, or systems for clients, ensuring that projects are completed on time, within budget, and according to specifications. This role involves coordinating and managing the entire installation process, including logistics, scheduling, resource allocation, and communication between clients, vendors, and installation teams.
NewTravel Retail Sales Merchandiser SAS Retail ServicesTravel Retail Sales MerchandiserCharles Town, WV$15.50–$15.50Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities.
NewRetail Sales Merchandiser SAS Retail ServicesRetail Sales MerchandiserMartinsburg, WV$14.50–$14.50Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities.
NewTraveling Retail Merchandiser SAS Retail ServicesTraveling Retail MerchandiserCharles Town, WV$15.50–$15.50Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities.
NewTraveling Retail Representative SAS Retail ServicesTraveling Retail RepresentativeCharles Town, WV$15.50–$15.50Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities.
NewRetail Merchandiser & Display Installer SAS Retail ServicesRetail Merchandiser & Display InstallerMartinsburg, WV$14.50–$14.50Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities.
NewRetail Stocking/Shelving Merchandiser SAS Retail ServicesRetail Stocking/Shelving MerchandiserMartinsburg, WV$14.50–$14.50Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities.
NewTravel Retail Reset Merchandiser SAS Retail ServicesTravel Retail Reset MerchandiserCharles Town, WV$15.50–$15.50Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities.
Store Manager - Spirit Spencer Gifts - Spirit HalloweenStore Manager - SpiritSeven Corners, VA$20.50–$20.75 / hourThe Store Manager oversees and is accountable for the total operation of a store ensuring maximum sales and profitability by establishing and maintaining Guest Services and, controlling expenses. The Store Manager is responsible for shrink, merchandising, inventory control, staffing, setup, pack-up and teardown of a seasonal store.
Assistant Store Manager - Spirit Spencer Gifts - Spirit HalloweenAssistant Store Manager - SpiritClarksburg, MD$20–$20.25 / hourThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profitability by establishing and maintaining Guest Services, developing staff, controlling expenses, shrinkage and all aspects of merchandising and inventory control. The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store.
Store Manager - Spencer's Spencer Gifts - Spirit HalloweenStore Manager - Spencer'sDulles, VA$19.77–$20.02 / hourFull timeThe Store Manager oversees and is accountable for the operation of a store, ensuring maximum sales and profitability through controlling expenses, shrinkage, human resources management as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Senior Assistant Store Manager Spencer Gifts - Spirit HalloweenSenior Assistant Store ManagerSpringfield, VA$16.77–$17.02 / hourFull timeThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Assistant Store Manager - Spencer's Spencer Gifts - Spirit HalloweenAssistant Store Manager - Spencer'sManassas, VA$14.77–$15.02 / hourFull timeThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
NewFreelance Beauty Brand Educators AtriumFreelance Beauty Brand EducatorsWashington, DCThis team supports beauty brands in creating engaging in-store experiences, educating consumers, and driving sales through exceptional product knowledge and brand representation. This long-term temporary role is ideal for beauty professionals who excel at product education, in-store customer engagement, visual merchandising, and relationship building with store teams.
Retail Manager 3 Sodexo SARetail Manager 3Arlington, VAhave a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization; possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service; exhibit flexibility to take on additional responsibilities as needed; and/or. VHC Health is a 453-bed not-for-profit teaching facility and designated as a Magnet hospital by the American Nurses Credentialing Center and a proud member of the Mayo Clinic Care Network - a national network of independent healthcare organizations.
NewRetail Manager AramarkRetail ManagerWashington, DC$65,000–$75,000 / yearBENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.
Retail Manager - Falls Church, VA Compass Group North AmericaRetail Manager - Falls Church, VAFalls Church, VA$60,000–$65,000 / yearp>https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf. Our Retail Managers are responsible for the successful retail/cafeteria operation of Food & Retail Managers will perform a variety of duties including the planning and supervision of special functions, the maintaining of cash controls and payroll records, and the hiring and training of our hourly team members.
Retail Manager - Fairfax, VA Compass Group North AmericaRetail Manager - Fairfax, VAFairfax, VA$60,000–$70,000 / yearp>https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf. Our Retail Managers are responsible for the successful retail/cafeteria operation of Food & Retail Managers will perform a variety of duties including the planning and supervision of special functions, the maintaining of cash controls and payroll records, and the hiring and training of our hourly team members.
Retail Manager Savers / Value VillageRetail ManagerFairfax, VAWe purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives.
NewGC Retail Operations Manager Store 842 NEW Guitar Center IncGC Retail Operations Manager Store 842 NEWFairfax, VA$20.50–$24.50 / hourInterpersonal Communication: Able to communicate through various means (written and verbal) with diverse, individuals, including internal and external stakeholders at all levels in a clear, concise, positive, and courteous manner. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music.
RETAIL MANAGER - The George Washington University - Washington, DC Compass Group North AmericaRETAIL MANAGER - The George Washington University - Washington, DCWashington, DC$70,000–$80,000 / yearWorking as Retail Manager, you will be responsible for the successful retail/cafeteria operation of Food & Nutrition Services under the direction of the Director of Dining Services. Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet.
Retail General Manager - Capitals / Wizards Fanatics IncRetail General Manager - Capitals / WizardsWashington, DCFanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet.
Retail Manager LEGO Discovery CentreRetail ManagerSpringfield, VirginiaFull timeJust imagine being part of this – playing with ideas, creating magical experiences, and learning while growing and building your dream career. Our 31,000+ awesome colleagues create and play together to spark the imaginations of children and LEGO® fans of all ages, all around the world.
GC Retail Sales Manager Store 832 NEW Guitar Center IncGC Retail Sales Manager Store 832 NEWRockville, MD$23.06–$28.82 / hourTraining and People Development: Serve as the store''s sales master, delivering impactful training sessions on everything from sales techniques to product knowledge. As a Sales Manager at Guitar Center, you''ll take the stage to lead a dynamic sales team, drive revenue, and create unforgettable customer experiences that hit all the right notes.
Project Manager - Retail Construction CBRE Group IncProject Manager - Retail ConstructionWashington, D.C., DCAlexandria - Virginia - United States of America, Arlington - Virginia - United States of America, Baltimore - Maryland - United States of America, Washington, D.C. - District of Columbia - United States of America, Wilmington - Delaware - United States of America. About the Role: As a Project Manager, you will be responsible for providing consulting services to an assigned market or client account to help achieve the company's strategic business objectives.
RETAIL MANAGER - Chartwells Higher Education - Washington, DC Compass Group North AmericaRETAIL MANAGER - Chartwells Higher Education - Washington, DCWashington, DC$70,000–$80,000 / yearThis is an exciting opportunity to lead high-profile campus retail dining locations, develop strong teams, and deliver exceptional guest experiences while working for an organization known for innovation, quality, and career growth in higher education dining. Chartwells Higher Education is seeking an experienced Retail Dining Manager to support vibrant dining operations at The George Washington University, located in the heart of Washington, DC.
Retail Store Manager NEW Guitar Center IncRetail Store Manager NEWFrederick, MDWe strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.
T-Mobile - Retail Assistant Manager - Annandale, VA United WirelessT-Mobile - Retail Assistant Manager - Annandale, VAAnnandale, VAFull timeAs a Retail Associate Manager, you will work closely with the Store Manager to lead and develop the store team, drive the company's mission to earn customer loyalty and support Sales Representatives in achieving success. As a key leader, the Retail Associate Manager coaches Sales Representatives to improve customer interactions and performance while managing customer wait times for a smooth in-store experience.
GC Retail Sales Manager Store 832 Guitar CenterGC Retail Sales Manager Store 832Rockville, MD$23.06–$28.82 / hourFull timeTraining and People Development: Serve as the store's sales master, delivering impactful training sessions on everything from sales techniques to product knowledge. As a Sales Manager at Guitar Center, you'll take the stage to lead a dynamic sales team, drive revenue, and create unforgettable customer experiences that hit all the right notes.
Retail Accounting Manager - Bethesda, MD Avolta AGRetail Accounting Manager - Bethesda, MDBethesda, MD$85,400–$105,000 / yearEssential Functions: Manages monthly retail accounting close process including revenue recognition, costs of goods sold, inventory accounting, and P&L analysis across retail locations Serves as liaison with Deloitte for retail accounting audit activities and prepares audit support documentation Supports Director with General Ledger maintenance Performs balance sheet reconciliations for retail-related accounts, investigating variances and issues as necessary Assists with documentation over key accounting processes Runs periodic financial reports daily during month end close; has ownership of certain balance sheet accounts Prepares various schedules for financial reporting and auditing; serves as an interface with external audit teams during internal control and financial statement audits Collaborates with Shared Services team in Netherland and India on accounts payable, vendor management, and transactional accounting support Works with Group Reporting team in Basel and Netherlands to respond to any open queries. Specialized Skillset/Competencies/Traits: Advanced proficiency in Microsoft Excel and SAP; General Ledger experience a plus Strong analytical and problem-solving skills with excellent attention to detail Excellent organizational and time-management skills; proven ability to manage competing priorities and meet tight deadlines Exceptional customer service skills; strong communication and interpersonal skills Business acumen and also has the mindset required to understand the long-term implications of accounting to advance the organization's goals Demonstrated history of understanding the needs of the business, stakeholders, the employee population, and individual circumstances Demonstrated history of creating and maintaining positive work environments.
NewRetail Store Manager I Mobile Cox CommunicationsRetail Store Manager I MobileAlexandria, VirginiaThe Retail Store Manager I is responsible for managing all store operations, including a team of sales and sales support employees with the focus of driving sales of Cox Services while keeping a laser focus on efficient operations to ensure maximum profitability. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected.
Retail Manager - Front End Ambassador - FULL TIME - Nights/ Weekends The Michaels Companies IncRetail Manager - Front End Ambassador - FULL TIME - Nights/ Weekendsalexandria, VAPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.
Retail Manager - Customer Experience - Part Time - Nights The Michaels Companies IncRetail Manager - Customer Experience - Part Time - Nightsalexandria, VAPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.
Manager, Retail Operations Jones Lang LaSalle IncManager, Retail OperationsDCOrganizing - can marshal resources (people, funding, material, support) to get things done, can orchestrate multiple activities at once to accomplish a goal, uses resources effectively and efficiently, arranges information and files in a useful manner. Problem Solving - implement rigorous logic and methods to solve difficult problems with effective & alternate solutions, probes all fruitful sources for answers, ability to foresee hidden or potential problems beyond the obvious and doesn't stop at the first answers.
Retail Manager - Replenishment/ Stockroom - Full Time - Early Morning The Michaels Companies IncRetail Manager - Replenishment/ Stockroom - Full Time - Early Morningalexandria, VAactivities of your team; utilize the leadership competencies for continued self-developmentInteracts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for othersAcknowledge customers, help locate product and provide solutionsAssist with Omni channel processesCross trained in Custom Framing selling and productionOther duties as assignedPreferred Special Certifications or technical skills Retail merchandising and customer service experience preferredPhysical RequirementsAbility to remain standing for long periods of timeAbility to move throughout the storeRegular bending, lifting, carrying, reaching and stretchingLifting heavy boxes and accessing high shelves by ladder or similar equipmentIf you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodationWork EnvironmentPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.
NewRetail Dining Manager 3 Sodexo SARetail Dining Manager 3Arlington, VAhave a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization; possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service; exhibit flexibility to take on additional responsibilities as needed; and/or. VHC Health is a 453-bed not-for-profit teaching facility and designated as a Magnet hospital by the American Nurses Credentialing Center and a proud member of the Mayo Clinic Care Network - a national network of independent healthcare organizations.
Retail Cosmetics Sales Counter Manager - Kiko Milano, Tysons Corner Center - Full Time Macy's IncRetail Cosmetics Sales Counter Manager - Kiko Milano, Tysons Corner Center - Full TimeMcLean, VAWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. You set the tone by reviewing daily sales goals, staying informed on new launches, top-performing products, and current beauty trends - so you''re equipped to lead with confidence, support your team, and deliver exceptional service to every customer.
Retail Fragrances Sales Counter Manager - CHANEL, Dulles Town Center - Full Time Macy's IncRetail Fragrances Sales Counter Manager - CHANEL, Dulles Town Center - Full TimeDulles, VAWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. As a Fragrance Counter Manager, you come in energized and ready to inspire your team, wearing your name badge with pride, greeting colleagues with genuine warmth, and ensuring your counter is polished, organized, and fully prepared to welcome customers.
Retail Cosmetics Sales Counter Manager - MAC, Tysons Corner Center - Full Time Macy's IncRetail Cosmetics Sales Counter Manager - MAC, Tysons Corner Center - Full TimeMcLean, VAWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. You set the tone by reviewing daily sales goals, staying informed on new launches, top-performing products, and current beauty trends - so you''re equipped to lead with confidence, support your team, and deliver exceptional service to every customer.