Patient Relations Specialist Yale New Haven Health
Patient Relations SpecialistGreenwich, CT
The incumbent must be knowledgeable in and comply with regulatory provisions concerning patient rights, as casework is under scrutiny by regulatory agencies, including the Centers for Medicare and Medicaid Services (CMS), the State of Connecticut Department of Public Health, and the Joint Commission on Accreditation of Healthcare Organizations (JCAHO). Represents administration, as delegated by the Board of Trustees, and responds to, researches, and resolves the complaints and grievances of patients following the guidelines for Conditions of Participation set forth by CMS.
30+ days ago

