Assistant General Manager The Edge Fitness ClubsAssistant General ManagerMeriden, CTSchedules all front desk employees to ensure the club is staffed properly to hit their goals while staying within the parameters of the payroll budgets. Maintains managerial oversight for the front desk department (Front Desk Personnel and Maintenance) and communicates regularly with department heads regarding the performance of each department.
NewWarehouse Manager Rise Baking Company, LLCWarehouse ManagerWorcester, MA$116,000–$130,000 / yearDirect ongoing communication and collaboration with customers (both internal and external) to ensure results meet or exceed customer expectations for service, quality, reliability, speed, and accuracy. Oversee all warehouse operations and maintain the integrity of raw materials, packaging, and finished goods, including any third-party warehouses used for the storage/supply of products.
NewJunior Electrical Engineer JobotJunior Electrical EngineerWorcester, MA$80,000–$100,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are a fast-growing, technology-driven construction company specializing in delivering complex commercial projects with speed, precision, and accountability.
NewHuman Resource Manager Rise Baking Company, LLCHuman Resource ManagerWorcester, MA$110,000–$125,000 / yearPeople: We engage, empower, and appreciate our people- they are our finest ingredient Safety: We invest in systems, policies, and training that ensure safety Customer Partnerships: We make decisions with the customer experience in mind and ensure win/win outcomes Collaboration: We leverage each other's unique experiences to drive the best outcomes for our expanding company Communication: We inform and listen to our team members, customers, suppliers, and investors Results: We prioritize activities that drive profitable growth, and we celebrate our achievements . We offer a wide variety of professional and management opportunities, including sales, product development, account management, general management, finance, engineering, administration, and information systems management.
Store Manager - Spirit Spencer Gifts - Spirit HalloweenStore Manager - SpiritSouthington, CT$21.94–$22.19 / hourThe Store Manager oversees and is accountable for the total operation of a store ensuring maximum sales and profitability by establishing and maintaining Guest Services and, controlling expenses. The Store Manager is responsible for shrink, merchandising, inventory control, staffing, setup, pack-up and teardown of a seasonal store.
Assistant Store Manager - Spencer's Spencer Gifts - Spirit HalloweenAssistant Store Manager - Spencer'sHolyoke, MA$17–$17.25 / hourFull timeThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Assistant Store Manager - Spirit Spencer Gifts - Spirit HalloweenAssistant Store Manager - SpiritWestfield, MA$17.25–$17.50 / hourThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profitability by establishing and maintaining Guest Services, developing staff, controlling expenses, shrinkage and all aspects of merchandising and inventory control. The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store.
Senior Assistant Store Manager Spencer Gifts - Spirit HalloweenSenior Assistant Store ManagerHolyoke, MA$19–$19.25 / hourFull timeThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Store Manager - Spencer's Spencer Gifts - Spirit HalloweenStore Manager - Spencer'sAuburn, MA$22–$22.25 / hourFull timeThe Store Manager oversees and is accountable for the operation of a store, ensuring maximum sales and profitability through controlling expenses, shrinkage, human resources management as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
District Sales Manager - Spirit Spencer Gifts - Spirit HalloweenDistrict Sales Manager - SpiritWorcester, MA$1,050–$1,075 / weekThe District Sales Manager is responsible for all aspects of the store operation (average 3 stores) including, sales, payroll recruiting, training, employee relations, expense control, shrink and all related functions. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders, setting up fixtures, lifting and moving up to 50 pounds.
Superintendent II Peckham IndustriesSuperintendent IIPalmer, MA$120,000–$140,000 / yearThrough our extensive network of hot mix asphalt and ready-mix concrete plants, quarries, and liquid asphalt terminals, PII delivers the highest quality materials and custom solutions to thousands of road construction and road maintenance customers. In addition, the companys construction operations include paving and road reclamation services, as well as precast/prestressed concrete production and erection of multi-level parking structures, specialty buildings, and bridge components.
Director of Construction - Lead High-Performing Project Teams Michael Page USADirector of Construction - Lead High-Performing Project TeamsHolden, MA$160,000–$190,000 / yearFull timeThis role will focus on developing teams, improving processes, ensuring project success, and driving operational excellence across a portfolio of complex construction projects. My client is a well-established and highly respected construction company with a long-standing reputation for delivering exceptional projects and maintaining strong client relationships.
NewCivil Superintendent The Middlesex CorporationCivil SuperintendentMeriden, CTIn addition, Middlesex Asphalt in Central Florida is one of the largest and most productive asphalt plants in the United States with Middlesex Paving earning an equally solid regional presence and reputation. The Middlesex Corporation specializes in building and reconstructing highways, bridges, marine, rail, and transit facilities through its collaborative team approach and focus on core values.
NewSenior Accountant Guidewire IncSenior AccountantChicopee, MA$60,000–$65,000 / yearGuidewire, Inc is a Non-Profit Human Services Agency founded in 1982, supporting people with disabilities in community settings, enabling adults and young adults with developmental disabilities and behavioral challenges to enjoy community living. The Senior Accountant will act as the lead for Representative Payee accounting functions, apply GAAP for oversight of general ledger accounts, account reconciliations, journal entry preparation, month-end close, and financial statement preparation, review and analysis.
NewAssistant Project Manager - Healthcare - Hartford, CT Michael Page USAAssistant Project Manager - Healthcare - Hartford, CTHartford, CT$80,000–$100,000 / yearFull timeWe're looking for an Assistant Project Manager to support the successful execution of healthcare and commercial construction projects. Upon offer, the Assistant Project Manager will receive: $80,000-$100,000 USD base salary (depending on experience).
Project Manager - Commercial Construction - Hartford, CT Michael Page USAProject Manager - Commercial Construction - Hartford, CTHartford, CT$130,000–$160,000 / yearFull timeThe Project Manager - Commercial Construction will oversee and manage construction projects from inception to completion, ensuring they are delivered on time, within scope, and budget. A successful Project Manager - Commercial Construction should have: Experience with managing commercial construction projects from start to finish.
NewProject Manager - Healthcare Construction - Hartford, CT Michael Page USAProject Manager - Healthcare Construction - Hartford, CTHartford, CT$130,000–$160,000 / yearFull timeThe Project Manager will oversee and manage construction projects in the property industry, ensuring successful project delivery from start to finish. A successful X2 Project Manager should have: Experience with managing construction projects in the property industry.
NewHigh End Residential - Manager of Small Projects Division Michael Page USAHigh End Residential - Manager of Small Projects DivisionHolden, MA$120,000–$140,000 / yearFull timeA successful Manager of Woodmeister Circle and Small Projects should have: 10+ years experience in residential or commercial space. Specialize in Ground Up Custom homes, large scale renovations, historic renovations, and complex estate properties.
Industrial - Engineering Manager - Auburn, MA Michael Page USAIndustrial - Engineering Manager - Auburn, MAAuburn, MA$140,000–$160,000 / yearFull timeThis leadership position will serve as a key technical resource across the organization, partnering closely with Operations, Quality, Tooling, and Commercial teams to deliver innovative manufacturing solutions and support continued business growth. Our client is seeking an experienced Manufacturing Engineering Manager to oversee engineering operations supporting product development, manufacturing efficiency, quality improvements, and cost reduction initiatives.
Project Manager- Mid Sized GC- Comp up to $185K Michael Page USAProject Manager- Mid Sized GC- Comp up to $185KWorcester, MA$150,000–$190,000 / yearFull timeThis is a site-based leadership role responsible for managing project execution, driving schedules and budgets, and leading project teams through successful completion. We are seeking a Project Manager/Senior Project Manager to oversee a large-scale public construction project in Worcester, MA.
NewProgram Manager – Brain injury, PCA and Autism Support Programs Supported Living Group LLCProgram Manager – Brain injury, PCA and Autism Support ProgramsAvon, CTFull timeAt least one year of experience in:Organizational skillsTime managementLeadershipCustomer serviceProgram managementValid and current Driver's license, Registration and InsuranceFamiliarity with disability support services and Electronic Visit Verification (EVV) systems is highly desirable. Key Responsibilities:Oversee the day-to-day operations of assigned programs, ensuring the effective implementation of care plans for individuals with ABI and ASD.Manage and support an assigned caseload of 8-10 service participants, coordinating services with community resources.
PUBLIC HEALTH PROGRAM MANAGER City of Worcester MAPUBLIC HEALTH PROGRAM MANAGERWorcester, MA$71,296–$93,378 / yearStrengthen referral pathways and coordination with behavioral health providers, recovery support services, reentry organizations, shelters, healthcare providers, and community partners to improve access to services (e.g., screening, treatment, recovery supports, crisis services). MINIMUM REQUIREMENTS: Bachelor''s degree in public health, business/public administration, or other related fields; OR; Any equivalent combination of education, training and five (5) years of experience which provide the required knowledge, skills and abilities to perform the essential functions of the job will be considered in lieu of the above requirements.
Senior Engineering Program Manager, Audio Technology BoseSenior Engineering Program Manager, Audio TechnologyUS,, MA$136,200–$187,350 / yearDue to the nature of the Audio Technology business, this role requires effective communication across numerous different internal Bose functions as well as significant coordination with external parties interacting with Bose counterparts in technical, business, sales, product development, and strategic leadership areas. Products featuring those technologies or creating those experiences may range from a set of Bose developed algorithms or cutting-edge acoustical hardware reference designs to Bose acoustical tunings or extensive hardware, acoustical, and software design collaborations with an external product development partner.
Associate Director, Translational Program Manager (Immunology, Cardiovascular, And Neuroscience) Bristol Myers SquibbAssociate Director, Translational Program Manager (Immunology, Cardiovascular, And Neuroscience)Cambridge Crossing, MA$180,430–$218,638 / yearProvide strong collaboration, coordination, and communication skills to support cross-functional interactions and prioritization of activities outside of TM such as assay development, outsourcing, vendor management, biospecimen, data management, biostatistics, and operations teams to align with ICN and strategic stakeholder priorities. Establish and maintain a book of work for relevant assets, creating visibility and maintaining transparency into translational activities to key stakeholders that contribute to the overall translational plan for a defined portfolio of assets using effective visualization tools (e.g., Smartsheet, PowerPoint, Office Timeline).
Data Modernization Program Manager LTM LtdData Modernization Program ManagerHartford, CT$110,000–$150,000 / yearSeasoned Data Modernization Program Manager to lead largescale enterprise data transformation initiatives This role will drive endtoend modernization from legacy platforms eg SSIS SQL Server to modern cloudbased architectures eg Snowflake while acting as the primary interface between business stakeholders data engineering teams and leadership. Together with over 87,000 employees across 40 countries and our global network of partners, LTM - a Larsen & Toubro company - owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it.
Sr. Project Program Manager GlobalchannelmanagementSr. Project Program ManagerWindsor, ConnecticutProject Manager duties: Primary point of accountability to business partners and other parties for project planning, day-to-day execution, management, Mange reporting of medium to large projects and/or small programs (typically $2M-$4M) often with varying scope, high complexity, and non-contained risk that support simple to moderately complex business unit or corporate goals. Works independently and apply expert/leading project management and advanced program management knowledge, skills, tools, and techniques to project deliverables, processes, communications, presentations in order to meet or exceed stakeholder needs and expectations.
Graduate Programs Manager University of Massachusetts AmherstGraduate Programs ManagerMADuties involve advanced problem solving and increasing levels of independent decision-making in the day-to-day administrative and operational functions of the College's graduate programs, including doctoral, master's specialist degrees, and graduate certificate programs, which currently serve 500+ enrolled graduate students in Education. This position supports a high volume and complexity of student progress tracking across multiple degree types and overlapping graduation cycles, while also triaging and redirecting inquiries from faculty, staff, and students across departments to ensure accurate and timely resolution of graduate program-related issues.
SNAP Program Manager (2026-50332) University of MassachusettsSNAP Program Manager (2026-50332)Worcester, MARemoteAll Academic Accounting & Finance Administrative Professional Administrative Support Advancement Basic Science Biotechnology Clinical Research Environmental Health & Safety Executive Faculty Healthcare Human Resources Information Technology Interns Library Maintenance and Facilities Management Nursing Office Assistant Other Post Doc Professional Technician I Public Safety Research Residents Retail & Dining Services Staff Assistant Staff Associate Volunteer. The SNAP team at ForHealth Consulting assists DTAs SNAP community partners to obtain federal dollars for eligible services under the SNAP Path to Work and Outreach programs by identifying allowable activities and funding streams, offering training and technical assistance, reviewing quarterly claims, and disbursing federal reimbursements.
Program Manager, New Horizons - Middletown, CT - Full Time Community Health Center IncProgram Manager, New Horizons - Middletown, CT - Full TimeMiddletown, CTOrganization Information: Community Health Center, Inc. (CHC) with offices in Connecticut, Colorado and California, is one of the country's most creative and dynamic providers of primary medical, dental, and behavioral health services, and a leader in practice-based research, health professionals training, and use of innovative technologies to advance health and healthcare. In partnership with CHC's development and grants team, the Program Manager helps to execute strategies to allocate limited resources, while identifying new funding opportunities to support additional programming and services.
NewProgram Manager Springwell IncProgram ManagerWaltham or Marlborough, MAABOUT US: For more than 40 years, Springwell has worked to help ensure that seniors and individuals with disabilities have the village they need and the support that is necessary for them to live at home with dignity and independence. We believe in and are looking for new staff who embrace: Accountability: At every level of the organization we are accountable: to the people we serve, to our funders, to our employees, to community professionals who rely on our support.
Senior Technical Program Manager Akamai Technologies, Inc.Senior Technical Program ManagerHartford, CT$119,600–$215,400 / yearOur Akamai Information Technology organization is a team of industry-leading professionals dedicated to owning and driving the innovation of Akamai's Corporate Infrastructure, Applications, Development, Security, and Compliance for our customers and corporate stakeholders Information Technology manages all aspects of the IT Program Lifecycle and the coordination and delivery of key cross-organizational strategic programs. As a Senior Technical Program Manager, you will be responsible for: + Leading program definition, planning, scope, and execution of assigned programs, managing the health status of programs to anticipate risks and/or issues and implement mitigation plans.
Program Manager Avantus FederalProgram ManagerMA$114,300–$140,000 / yearThe Project Manager will be responsible for initiating projects by directly working with customer/sponsors to define top level scope and overall objectives, and ensure effective management of the project by meeting contract requirements, producing high quality deliverables, achieving company financial objectives, while ensuring customer satisfaction. Excellent computer skills with a strong proficiency in Windows platform, Microsoft Office (Word, Excel, PowerPoint, Outlook, Visio), Microsoft Project, knowledge of Deltek CostPoint or similar MRP/ERP software systems, Jira, Windchill.
Associate Director, Translational Program Manager (Early Development & Cell Therapy) Bristol Myers SquibbAssociate Director, Translational Program Manager (Early Development & Cell Therapy)Cambridge Crossing, MA$180,430–$218,638 / yearProvide strong collaboration, coordination, and communication skills to support cross-functional interactions and prioritization of activities to meet demands across Translational Research team in line with program priorities (i.e., other translational teams, assay teams, outsourcing representatives, vendors, biospecimen leads, data management, biostatistics, operations leads and specialty testing labs, as relevant for the program and assays). Provides strategic operational leadership, including oversight of translational budgets and alliances; partners with Translational leadership to establish effective ways of working; and leads the planning and execution of cross‑functional governance forums to enable timely, high‑quality decision‑making.
NewMaintenance, Operations and Quality Program Manager Sodexo SAMaintenance, Operations and Quality Program ManagerHARTFORD, CT$100,130–$129,580 / yearServe as Sodexo"s K-12 Maintenance Subject Matter Expert, helping schools optimize facility performance through asset management, condition assessments, maintenance planning, CMMS implementation, and operational training that drives long-term success. The Maintenance, Operations and Quality Program Manager is responsible for driving excellence in school facility maintenance and operations by leading Facility Condition Assessments (FCA), enhancing quality control, and advancing technical training programs.
Community Disaster Program Manager American Red Cross Blood ServicesCommunity Disaster Program ManagerSpringfield, MA$66,220–$69,780 / yearMission Capacity Building: Develop and support disaster volunteers who are the primary workforce, and representative of the communities they serve, both culturally and linguistically Cultivate and develop Disaster Leadership Volunteers, including volunteer partners, to meet specific responsibilities as part of their work in disaster readiness, preparedness, response, and recovery. WHAT YOU NEED TO KNOW (Job Overview): As a Community Disaster Program Manager, you will ensure effective collaboration with Volunteer Services; identify, mobilize, and engage partners in all communities in assigned geographic area; and determine current readiness resources, facilities, supplies, local vendors, and strategies for addressing gaps.
Sr Program Manager, Digital Transformation MindlanceSr Program Manager, Digital TransformationHartford, CT$70–$90 / hourThe Senior Program Manager will operate at the program level , overseeing the integrated roadmap, managing cross project dependencies, and ensuring strong executive visibility. " Manage interdependencies across multiple concurrent projects spanning operations, supply chain, engineering, and enterprise functions.
Senior Program Manager Infosys LtdSenior Program ManagerHartford, CT149622BRArizona, Connecticut, Indiana, New Jersey, North Carolina, Texas, WashingtonUSAInfosys Limited Program Manager - USITL USA Basking Ridge, NJ, Bellevue, WA, Hartford, CT, Houston, TX, Indianapolis, IN, Phoenix, AZ, Raleigh, NC, Richardson, TXAerospace, Automotive, Banking, Communications, Energy, Hi -TechProcess|Program Management|Large Deal Program Management process Program ManagerInfosys is a global leader in next-generation digital services and consulting. The successful Program Manager will manage client's goals, help maximize service availability and ensure high client and end user satisfaction, encompassing Service Excellence, Automation, Customer Experience, Service Delivery, and Operations.
Program Manager Voya Financial IncProgram ManagerHartford, CT$100,070–$157,470 / yearStrong understanding of organizational change management methods, including change impact assessment, stakeholder analysis, business readiness, leadership alignment, communications, training, resistance management, sustainment, and benefit realization. Coach and mentor project managers, project leaders, business partners, and team members on change management best practices, helping build broader organizational understanding and consistent application of the discipline across initiatives.
Sr Program Manager - Professional Services Palo Alto Networks IncSr Program Manager - Professional ServicesHartford, CT$120,000–$165,000 / yearFor candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The Professional Services Program Manager will lead large services projects as part of the delivery cycle, including handling all deployment resources and ensuring all deliverables are met and delivered on time and under budget.
Engineering Manager- Technical Program Manager PricewaterhouseCoopers LLPEngineering Manager- Technical Program ManagerHartford, CT$114,000–$132,000 / yearAt least a Bachelor's degree or, in lieu of a degree, demonstrating in addition to the minimum years of experience required for the role, three years of specialized training and/or progressively responsible work experience in Engineering Program Management for each missing year of college is required. In this capacity, you will help lead and coordinate end-to-end execution of technology initiatives - driving disciplined project planning, proactive stakeholder communication, and consistent service delivery across cross-functional engineering teams.
Program Manager Polamer Precision, Inc.Program ManagerNew Britain, CTFull timeAlso perform walking, gross manipulation, visual acuity, climbing stairs, ladders, ramps, fine motor manipulation, lifting/carrying, pushing, and pulling. Innovation and dedication to new technology has resulted in a proven track record of surpassing expectations while consistently setting the bar for what can be accomplished in lean manufacturing.
NewOutpatient Therapy Program Manager Physical Therapist HealthPRO HeritageOutpatient Therapy Program Manager Physical TherapistNewington, CTAs a therapist-led, diverse organization, we provide clinical services across various settings, including nursing facilities, retirement communities, hospitals, home care, and pediatric schools and clinics. Develop strategies to expand therapy programs, including building caseloads and implementing special initiatives like fitness or dementia programs.
Mental Health Program Manager ServiceNetMental Health Program ManagerHadley, MA$50,079–$56,299 / hourFull timeLead with Purpose: Oversee the day-to-day operations and activities of the group living environment, ensuring that everything runs smoothly and that residents receive the highest level of care. Your leadership will help create a safe, trauma-informed environment where participants feel supported in their goals, respected in their choices, and empowered to reclaim their independence.
Program Manager MindlanceProgram ManagerWest Hartford, CT$120,000–$150,000 / yearThis position will lead cross-functional programs spanning both legacy and modern cloud-based data ecosystems, partnering with business stakeholders, architecture teams, analytics teams, and IT delivery organizations to drive scalable, governed, and high-quality enterprise data solutions. We are looking for someone who will bring strong program/project management expertise, enterprise data management experience, and the ability to align strategic data initiatives with business priorities and operational execution.
Senior Program Manager First Choice StaffingSenior Program ManagerHartford, ConnecticutThe Senior Program Manager will be responsible for managing a team of Manufacturing Engineers, directing the New Product Introductions (NPI) from Engineering to the Production & Manufacturing, providing oversight through validation, process/design/revision changes, and creating solutions to meet customer requirements. This is a Direct Hire / Permanent opportunity with a specialized Med-Device Manufacturer that's recognized as a Top 100 "Best Company's to Work For in the Nation", and industry leader in the designing and developing comprehensive solutions for Med-Devices.
Program Manager - US Infosys LTDProgram Manager - USHartford, CTInfosys is seeking a Senior Program Manager-a strategic leader responsible for driving large-scale transformation and service delivery programs by establishing integrated delivery and governance models for global clients. The role spans Service Excellence, Automation, Digital and AI-led transformation, Customer Experience, and Operations, with a strong emphasis on managing complex, multi-service line programs at scale.
Construction Manager - Transportation Program Management WSP Global IncConstruction Manager - Transportation Program ManagementGlastonbury, CT$134,500–$187,000 / yearThe CM attends construction progress meetings, program schedule meetings, program QA/QC meetings, supports the Construction Engineering and Inspection (CE&I) team on issue resolution, and focuses on identifying emerging risks, constructability concerns, design interface issues, and potential cost and schedule impacts before they escalate. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation - no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.
Mental Health Program Manager SERVICENET, INC.Mental Health Program ManagerHadley, MA$50,079–$56,299 / hourWhether you're working in residential direct care, clinical care, peer support, or other valuable roles, you'll be part of a compassionate team dedicated to supporting our community. Key Responsibilities: Lead with Purpose: Oversee the day-to-day operations and activities of the group living environment, ensuring that everything runs smoothly and that residents receive the highest level of care.
NewF100 Sustainment Program Manager - (Onsite) RTX CorpF100 Sustainment Program Manager - (Onsite)East Hartford, CT8 years of experience in product or program management, general management, maintenance management, or operations management or an Advanced degree with 5 years of experience in product or program management, general management, maintenance management, or operations management. This is a fast-paced and dynamic role that interfaces with multiple business functions, including program management, material management, production, component improvement, engine management, operations, finance, contracts, legal, and more.
Clinical Program Manager CHD CareersClinical Program ManagerSpringfield, Massachusetts$68,000–$70,000 / yearAs the Clinical Program Manager for our DPH/BSAS-funded Low Threshold Housing Program (LTH), you will establish and oversee a residential housing model founded on the principles of housing first, harm-reduction, and trauma-informed care. · Crisis & Risk Management: Direct risk management efforts, participate in on-call elevation protocols, and respond immediately to medical, mental health, or substance use crises to maintain a safe, therapeutic atmosphere.