Civil Engineering Specialist - Hydraulics Montana GovernmentCivil Engineering Specialist - HydraulicsHelena, MTThe Hydraulic Civil Engineering Specialists are responsible for the development of alternatives and innovative approaches to complex hydraulic problems for multiple projects in various stages of development and ensuring that hydraulic activities are completed on schedule. Knowledge, Skills, and Abilities: Develops sufficient engineering knowledge, skill, and judgment to perform the routine engineering, review, testing, inspection, and documentation tasks in the assigned area.
Civil Engineering Specialist - Bridge Design Montana GovernmentCivil Engineering Specialist - Bridge DesignHelena, MTRecognition at all levels is commonplace, laughter and positive reinforcement is frequent, and you can look forward to the reward of solving highly complex and critical structural engineering challenges that make a difference in the lives of everyday Montanans. Knowledge, Skills, and Abilities: This position requires advanced knowledge of the theory, principles, methods and techniques of Civil Engineering and the associated mathematics and physical sciences, especially the methods and practices of bridge structural design.
Data Governance Specialist (02304) Montana GovernmentData Governance Specialist (02304)Helena, MTWe are proud to serve 149,000+ students pre-K to grade 12, their parents and guardians, 400+ school districts, 16,000+ educational professionals, and 3,000+ adult learners. Contact Name: Human Resources | Contact Email: OPI.Careers@mt.gov | Contact Phone: (406)444-2673 Anyone who needs to request a reasonable accommodation in the application or hiring process should contact the HR staff identified on the job listing or by dialing the Montana Relay at 711.
Business Education Specialist (35100156) Montana GovernmentBusiness Education Specialist (35100156)Helena, MTAbility to establish and maintain effective working relationships with employees, other agencies, and the public; to communicate effectively verbally and in writing to plan and direct educational and service program; to collaborate with others; to understand and apply federal and state laws and regulations. Knowledge, Skills, and Abilities (Behaviors): Knowledge of the theory, principals, and practices of educational and program administration; principals of planning and organization; teaching methodology and learning theory; philosophy, policy, rules, and regulations governing Business and Marketing Education.
Special Education Data & Accountability Specialist (00194) Montana GovernmentSpecial Education Data & Accountability Specialist (00194)Helena, MTA core responsibility for the role is managing, manipulating and retrieving data to satisfy reporting requirements for the U.S. Department of Education and the Office of Special Education Programs (OSEP), including child count, procedural compliance, EDFacts, the State Performance Plan (SPP), and the Annual Performance Report (APR). It is an expectation that the position will work closely with the Data Operations team to conduct data mapping, ensure valid and timely data collection, and perform root cause analysis to drive improvements in student outcomes.
Gifted & Talented/MTSS Program Specialist (00037) Montana GovernmentGifted & Talented/MTSS Program Specialist (00037)Helena, MTThis position assists school districts and other public agencies providing special education, general education, gifted and talented education, and related services through both online learning on the Teacher Learning Hub and in-person training events such as OPI Summer Institute and High School Forum. Knowledge, Skills, and Abilities (Behaviors): Knowledge of theory, principles, and practices of learning, group process, data collection and analysis, curricular and instructional strategies and methodologies, classroom and alternative assessment practices, accreditation, certification, and instructional technology.
Compliance Specialist 3 Montana GovernmentCompliance Specialist 3Helena, MTPrison Rape Elimination Act - Any person who has 1) engaged in sexual abuse in a prison, jail, lockup, community confinement facility, juvenile facility, or other institution; 2) been convicted of engaging in or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse; or 3) been civilly or administratively adjudicated to have engaged in activity as described in the latter, are not qualified for this position. NOTICES: Brady Act & Lautenberg Amendment - Any person who has been convicted of a misdemeanor crime of domestic violence or is the subject of a court order of protection for "an intimate partner or child of such intimate partner" cannot lawfully possess a firearm or ammunition (Title 18, U.S.C., Section 922(g)(91)).
NewPayroll Specialist 1 (04811) Montana GovernmentPayroll Specialist 1 (04811)Helena, MTRegularly responds to inquiries such as union affiliation, bargaining agreements, W-2 and paycheck questions, benefit information, policies, and procedures for DPHHS and the State, Federal laws, as well as a wide variety of other issues that arise during the new hire phase, bi-weekly payroll cycle, employment status changes that relate to pay and departmental and statewide policy and procedural changes. The Payroll Specialist 1 position is responsible for providing accurate and concise information to employees, supervisors, other payroll staff, and human resources staff to process, track, and implement payroll related information.
NewCivil Engineering Specialist - Hydraulics State of MontanaCivil Engineering Specialist - HydraulicsHelena, MTThe Hydraulic Civil Engineering Specialists are responsible for the development of alternatives and innovative approaches to complex hydraulic problems for multiple projects in various stages of development and ensuring that hydraulic activities are completed on schedule. Knowledge, Skills, and Abilities: Develops sufficient engineering knowledge, skill, and judgment to perform the routine engineering, review, testing, inspection, and documentation tasks in the assigned area.
Treasury Delivery Specialist I First Interstate BankTreasury Delivery Specialist IHelena, MTEDUCATION AND/OR EXPERIENCE Bachelor's Degree in Business, Finance, Communications, or related field required 1-3 years related experience, training, and/or equivalent combination of education and experience required Face to face, phone, and/or email customer service experience required PHYSICAL DEMANDS AND WORKING ENVIRONMENT The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. ESSENTIAL DUTIES AND RESPONSIBILITIES Establishes and fosters a trusting relationship with Treasury Solutions Officers, Commercial Relationship Managers, Business Payments Consultants, and the Retail Network to work closely with them to support the needs of Treasury customers.
NewRegenerative Surgical Specialist - Helena/Billings, MT ColoplastRegenerative Surgical Specialist - Helena/Billings, MTHelena, MTThe Regenerative Surgical Specialist works closely with hospitals and clinics, captures new accounts while nurturing existing business within the territory, and identifies the individual needs of clients and patients in order to deliver a successful experience. Evidence of successfully developing new business in hospitals, experience calling on surgeons, and closing large scale contracts with hospitals, specifically for operating rooms.
Leave Specialist - REMOTE Ryder System IncLeave Specialist - REMOTEHelena, MTRemoteCase load average is 150+ cases and the specialist handles the case from intake to eligibility checks, sending required notices customized by State, to reviewing medical certification documents for accuracy, making approval/denial decisions and provide guidance and support to managers and employees to address any inquiries or issues related to leave of absence and ensure employees' positive experience. Compensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.
Program Support Specialist Montana GovernmentProgram Support SpecialistHelena, MTThis Program Support Specialist performs high-level administrative services and program support by conducting research, preparing and editing documents, handling communications and information requests, conducting web site maintenance, providing data and records management. This position performs support functions such as preparing correspondence, proofing materials, mail processing, assisting visitors, managing main phone lines, arranging conference calls, and making arrangements for travel, meetings, or events.
Central Intake Specialist Montana GovernmentCentral Intake SpecialistHelena, MTResponsibilities of this position include, but not limited to: gathers information from callers to determine whether statutory criteria for investigation are present, assigns priority response time and routes to applicable reports directly to local offices to ensure identified safety threats are responded to in a timely manner to ensure child safety, and checks and verifies information from multiple data sources to determine additional requirements, including escalated safety factors of the alleged victim and field staff. Central Intake (CI) is a child abuse and neglect hotline staffed 24 hours a day, 7 days a week to ensure that allegations of child abuse and neglect received are accurately assessed to ensure the safety of children.
Assessment Specialist (00097) Montana GovernmentAssessment Specialist (00097)Helena, MTContact Name: Human Resources | Contact Email: OPI.Careers@mt.gov | Contact Phone: (406)444-2673 Anyone who needs to request a reasonable accommodation in the application or hiring process should contact the HR staff identified on the job listing or by dialing the Montana Relay at 711. We are proud to serve 149,000+ students pre-K to grade 12, their parents and guardians, 400+ school districts, 16,000+ educational professionals, and 3,000+ adult learners.
NewRegenerative Surgical Specialist - Helena/Billings, MT Coloplast CorpRegenerative Surgical Specialist - Helena/Billings, MTHelena, MTThe Regenerative Surgical Specialist works closely with hospitals and clinics, captures new accounts while nurturing existing business within the territory, and identifies the individual needs of clients and patients in order to deliver a successful experience. The Regenerative Surgical Specialist is a part of the Direct Sales team in a specifically designated territory and reports directly to that territorys Regional Business Director.
Technical Support Specialist Montana GovernmentTechnical Support SpecialistHelena, MTContact Name: Kelly DaSilva | Contact Email: leghr@legmt.gov | Contact Phone: 4064443230 Anyone who needs to request a reasonable accommodation in the application or hiring process should contact the HR staff identified on the job listing or by dialing the Montana Relay at 711. This includes customer service, room setup, video editing, equipment management and operations, coordination with support vendors, and resource planning.
NewPublic Relations Specialist Montana GovernmentPublic Relations SpecialistHelena, MTAgency Media Relations & Press Secretary Duties - Serve as DNRC''s lead media relations specialist and press secretary, acting as the primary point of contact for agency-wide media requests and inquiries and filtering requests down to communications team members. The position sits in the Director's Office, reports to the Communications Director, and supports the entire department by coordinating timely, accurate responses to media with the communications team, preparing staff for media interviews, and leading communications projects.
Strategic Initiatives & Compliance Program Specialist Montana GovernmentStrategic Initiatives & Compliance Program SpecialistHelena, MTThe Program Manager will provide administrative oversight and coordination of grant-funded activities related to the Rural Health Transformation Program (RHTP) goals by ensuring sustainable, equitable funding for facilities serving residents with diverse and often complex clinical needs. The State of Montana''s comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program.
AmeriCorps Program Development Specialist Montana GovernmentAmeriCorps Program Development SpecialistHelena, MTMinimum Qualifications (Education and Experience): The knowledge, skills and abilities are typically acquired through a combination of education and experience equivalent to a bachelor's degree in Human Resources, Business Administration, Public Administration, Social Work, Sociology, Liberal Arts, Education, Natural Resources, and 2 years of related work experience. Job Duties: The Americorps Program Development Specialist assists the AmeriCorps, Interpretation, and Volunteer Program Manager in providing both daily and program planning functions to implement the Montana Fish, Wildlife & Parks AmeriCorps (MTFWPA) program and to support AmeriCorps members throughout their term of service.
Special Education Data Specialist (03404) Montana GovernmentSpecial Education Data Specialist (03404)Helena, MTThe special education records and information management system serves as the Department of Special Education''s primary accountability system for special education and related services provided to more than 21,000 students with disabilities state-wide. We are proud to serve 149,000+ students pre-K to grade 12, their parents and guardians, 400+ school districts, 16,000+ educational professionals, and 3,000+ adult learners.
Brain Injury Program Specialist Montana GovernmentBrain Injury Program SpecialistHelena, MTThe Brain Injury (BI) Program Specialist is responsible for building and enhancing person-centered, culturally competent systems of care for individuals with traumatic brain injury (TBI) and their supporters across the lifespan. The State of Montana''s comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program.
License & Registration Specialist Montana GovernmentLicense & Registration SpecialistHelena, MTThe Agricultural Sciences Division provide agricultural producers and consumers, commodity and environmental protection through the administration of the Montana laws and rules in the areas of pesticides, groundwater monitoring, noxious weed control, feeds, fertilizers, seed, anhydrous ammonia, grain commodity dealers, commodity warehousemen, nurseries, produce, mint, honey bees, alfalfa leaf cutting bees and other services including organic certification, pest management consulting, laboratory analysis, pest surveys, export certification and quarantines. Job Overview: Responsibilities include a full range of duties associated with assessing certification for licensing commercial, non-commercial, governmental and private pesticide applicators; assist in the development of effective training manuals and licensure tests that assure competency levels to protect the public and environment; process license applications; and assists section supervisor in developing and carrying out short- and long-range goals and objectives for special projects associated with specific program areas.
NewFinancial & Contract Controls Specialist (15542) Montana GovernmentFinancial & Contract Controls Specialist (15542)Helena, MTThe position provides ongoing review and monitoring of financial documentation and contract activity-working closely with the Finance Director and Lottery leadership to identify issues, support strong internal controls, and keep information organized and reliable. The ideal candidate brings strong skills in data review, internal controls, contract tracking, and clear communication, and is comfortable working with spreadsheets and state systems to maintain accurate records.
Life Cycle Specialist - South Canon USA & AffiliatesLife Cycle Specialist - SouthHelena, MTRemoteThe incumbent is responsible for supporting sales programs through customer outreach (phone, email, digital tools, and approved social media) to determine optimal targets for installed based (IB) sales and competitive account opportunities. + Supports Regional Life Cycle Sales Managers in developing and executing inside sales strategies to improve the visibility of Canon in competitive accounts; Regularly execute remote outreach campaigns.
NewTraining Support Specialist Montana GovernmentTraining Support SpecialistHelena, MTThis position is responsible for monitoring online learning activities, assisting students and instructors with training questions, maintaining training materials, and supporting classroom and scenario operations. Academy staff are ultimately responsible for serving law enforcement agencies and the communities they represent by providing a positive atmosphere where relevant and realistic training for new and veteran public safety professionals can occur.
NewFinancial Compliance Specialist (03860) Montana GovernmentFinancial Compliance Specialist (03860)Helena, MTWe are seeking an individual with a balance of solid accounting/auditing expertise and soft skills to work with a wide variety of participating members, providing retirement benefit information on ten separate retirement plans in our highly driven Fiscal Services Bureau. Communicates differing retirement plan provisions to participants to the diverse population of plan participants who are employees from state, university system, school district and local government employers.
Data Governance Specialist (02304) State of MontanaData Governance Specialist (02304)Helena, MTWe are proud to serve 149,000 students pre-K to grade 12, their parents and guardians, 400 school districts, 16,000 educational professionals, and 3,000 adult learners. The position assists with ensuring data completeness, accuracy, and integrity relative to data collection and utility and prepares written communication, training materials, and technical presentations.
Marketing Operations Specialist III F5 IncMarketing Operations Specialist IIIHelena, MT$96,800–$145,200 / yearF5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5's differing products, industries, and lines of business. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).
NewClinical Support Specialist- West Bicycle HealthClinical Support Specialist- WestHelena, MTRemotePrimary duties include communicating with patients through phone and chat to provide timely assistance, scheduling appointments, locating pharmacies to fill prescriptions, handling technology support issues, managing patient records, and facilitating communication between patients and providers. Meet at least one of these requirements: 2+ years of experience delivering best-in-class customer service in a high-volume environment in which the majority of your day is spent helping customers (including but not limited to: hospitality, customer care in a consumer-facing company, retail).
Inventory Specialist CopartInventory SpecialistHelena, MT$16.04–$18.07 / hourCopart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. In addition, by using a system of priorities, the Inventory Specialist will be responsible for directing the flow of traffic in the receiving area to ensure timely processing of vehicle inventory.
Business Education Specialist (00156) State of MontanaBusiness Education Specialist (00156)Helena, MTKnowledge, Skills, and Abilities (Behaviors): Knowledge of the theory, principals, and practices of educational and program administration; principals of planning and organization; teaching methodology and learning theory; philosophy, policy, rules, and regulations governing Business and Marketing Education. Ability to establish and maintain effective working relationships with employees, other agencies, and the public; to communicate effectively verbally and in writing to plan and direct educational and service program; to collaborate with others; to understand and apply federal and state laws and regulations.
Civil Engineering Specialist - Bridge Design State of MontanaCivil Engineering Specialist - Bridge DesignHelena, MTRecognition at all levels is commonplace, laughter and positive reinforcement is frequent, and you can look forward to the reward of solving highly complex and critical structural engineering challenges that make a difference in the lives of everyday Montanans. Knowledge, Skills, and Abilities: This position requires advanced knowledge of the theory, principles, methods and techniques of Civil Engineering and the associated mathematics and physical sciences, especially the methods and practices of bridge structural design.
Special Education Data & Accountability Specialist (00194) State of MontanaSpecial Education Data & Accountability Specialist (00194)Helena, MTA core responsibility for the role is managing, manipulating and retrieving data to satisfy reporting requirements for the U.S. Department of Education and the Office of Special Education Programs (OSEP), including child count, procedural compliance, EDFacts, the State Performance Plan (SPP), and the Annual Performance Report (APR). It is an expectation that the position will work closely with the Data Operations team to conduct data mapping, ensure valid and timely data collection, and perform root cause analysis to drive improvements in student outcomes.
Sr Data Enablement Specialist Cribl, IncSr Data Enablement SpecialistHelena, MT$115,000–$155,000 / yearAct as a "voice of the user" for the Data team, helping Analysts and Engineers understand where Omni topics are confusing or where new self-service data models are needed. * Leverage and implement AI-driven workflows that boost team productivity, such as using LLMs to automate documentation drafts, audit content usage patterns, or triage incoming support requests.
NewPayroll Specialist 1 (04811) State of MontanaPayroll Specialist 1 (04811)Helena, MTRegularly responds to inquiries such as union affiliation, bargaining agreements, W-2 and paycheck questions, benefit information, policies, and procedures for DPHHS and the State, Federal laws, as well as a wide variety of other issues that arise during the new hire phase, bi-weekly payroll cycle, employment status changes that relate to pay and departmental and statewide policy and procedural changes. The Payroll Specialist 1 position is responsible for providing accurate and concise information to employees, supervisors, other payroll staff, and human resources staff to process, track, and implement payroll related information.
CRP Legal Processing Operations Specialist Glacier Bancorp IncCRP Legal Processing Operations SpecialistHelena, MT$27.91–$41.86 / hourIn addition, the Fraud Operations Analyst will also be responsible for providing backup fraud investigation services for, debit and credit cards, new accounts, account abuse, check forgery and fraud, elder abuse, suspected money laundering, check kiting, identity theft. Maintain favorable customer relations with collection agencies, law enforcement, and judicial agency personnel through regular contact; exercises discretionary judgment and initiative regarding subpoenas, garnishments, and levies within the parameters of the organizations policies, procedures and security.
Parts Specialist O'Reilly Automotive IncParts SpecialistHelena, MTProvide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee. Perform various in-store services for customers (where state and local laws allow) - (i.e. install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.).
NewPhoto Specialist Walgreen CoPhoto SpecialistHelena, MT$15–$17.50 / hourModels and reinforce customer-obsessed behaviors and service best practices across the team to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and behaviors by consistently greeting customers warmly, assisting through proactive and personalized support, and solving customer needs through resolution and follow-through until satisfied. Promotes photo products and services, assists customers at checkout registers, accurately processes transactions and cash handling activities, supports merchandising initiatives, and collaborates with team members to maintain a clean, safe, and customer focused environment while achieving operational and business goals.
Brain Injury Program Specialist State of MontanaBrain Injury Program SpecialistHelena, MTThe Brain Injury (BI) Program Specialist is responsible for building and enhancing person-centered, culturally competent systems of care for individuals with traumatic brain injury (TBI) and their supporters across the lifespan. The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program.
Assessment Specialist (00097) State of MontanaAssessment Specialist (00097)Helena, MTWe are proud to serve 149,000 students pre-K to grade 12, their parents and guardians, 400 school districts, 16,000 educational professionals, and 3,000 adult learners. Reporting to the Director of Assessment, this role provides training, technical assistance, and resources to ensure effective administration of statewide science assessments and appropriate use of results within the Montana Comprehensive Assessment System (MontCAS).
Americorps Program Development Specialist State of MontanaAmericorps Program Development SpecialistHelena, MTMinimum Qualifications (Education and Experience): The knowledge, skills and abilities are typically acquired through a combination of education and experience equivalent to a bachelor's degree in Human Resources, Business Administration, Public Administration, Social Work, Sociology, Liberal Arts, Education, Natural Resources, and 2 years of related work experience. Job Duties: The Americorps Program Development Specialist assists the AmeriCorps, Interpretation, and Volunteer Program Manager in providing both daily and program planning functions to implement the Montana Fish, Wildlife & Parks AmeriCorps (MTFWPA) program and to support AmeriCorps members throughout their term of service.
Special Education Data Specialist (03404) State of MontanaSpecial Education Data Specialist (03404)Helena, MTThe special education records and information management system serves as the Department of Special Education's primary accountability system for special education and related services provided to more than 21,000 students with disabilities state-wide. We are proud to serve 149,000 students pre-K to grade 12, their parents and guardians, 400 school districts, 16,000 educational professionals, and 3,000 adult learners.
Gifted & Talented/Mtss Program Specialist (00037) State of MontanaGifted & Talented/Mtss Program Specialist (00037)Helena, MTThis position assists school districts and other public agencies providing special education, general education, gifted and talented education, and related services through both online learning on the Teacher Learning Hub and in-person training events such as OPI Summer Institute and High School Forum. Knowledge, Skills, and Abilities (Behaviors): Knowledge of theory, principles, and practices of learning, group process, data collection and analysis, curricular and instructional strategies and methodologies, classroom and alternative assessment practices, accreditation, certification, and instructional technology.
NewPublic Relations Specialist State of MontanaPublic Relations SpecialistHelena, MTAgency Media Relations & Press Secretary Duties- Serve as DNRC's lead media relations specialist and press secretary, acting as the primary point of contact for agency-wide media requests and inquiries and filtering requests down to communications team members. The position sits in the Director's Office, reports to the Communications Director, and supports the entire department by coordinating timely, accurate responses to media with the communications team, preparing staff for media interviews, and leading communications projects.
Supervisory Mental Health Specialist US Department of Health and Human ServicesSupervisory Mental Health SpecialistMT$89,508–$116,362 / yearRequired as applicable for the purposes of specific eligibility and appointment claim(s), and position requirements: Indian Preference Applicants: If claiming Indian preference, applicants must provide a completed copy of the Form BIA-4432, "Verification of Indian Preference for Employment in the BIA and IHS Only." Professional knowledge of social services as evidenced by possession of a current clinical independent license to practice social work (LCSW) and dually licensed as a Substance Use Disorder (SUD) provider with a license in one of the following: LADC, LAC, CADC, IAADC or reciprocal equivalent is required.
Specialist, Administrative Support PearsonSpecialist, Administrative SupportHelena, MT$55,000–$90,000 / yearAs required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows: The minimum full-time salary range is between $55,000 to 90,000. As an Administrative Support Associate (IC20) supporting two leaders within Pearson’s Enterprise Learning & Skills division, you will provide reliable, high-quality administrative and coordination support that helps the business run smoothly.
Coaching & Outreach Specialist Chegg, Inc.Coaching & Outreach SpecialistHelena, MontanaApproximately half of your time will be dedicated to delivering professional development coaching - supporting students in applying their learning to real career goals, working within established frameworks, throughparticipating in live and asynchronous coaching sessions. The other half will focus on structured student outreach designed to gather meaningful data on student confidence, skills application, and the barriers they face throughout the program.
CS Journey & Programs Specialist Verint Systems, Inc.CS Journey & Programs SpecialistHelena, MTThe CS Journey & Programs Specialist is responsible for designing and operationalizing Verint's customer journey framework and building the stage-specific resources that Customer Success Managers use to deliver consistent, outcome-focused engagements. + Design, document, and continuously refine Verint's customer journey maps, defining lifecycle stages, critical moments of truth, expected customer outcomes, and the appropriate digital/human engagement blend at each stage.
Delivery Specialist O'Reilly Automotive IncDelivery SpecialistHelena, MTOther additional duties as assigned, including customer service, sweeping, general stocking and straightening stock, merchandising, running errands, handling core returns, checking in and putting up stock orders, etc. Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc.