NewMechanical Project Manager JobotMechanical Project ManagerRaleigh, NC$85,000–$125,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Plan, coordinate, and manage all mechanical design and project activities from inception to completion, ensuring all projects are delivered on time, within scope, and budget.
NewConstruction Project Manager JobotConstruction Project ManagerMebane, NC$115,000–$145,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The successful candidate will have a proven track record in managing large scale construction projects from conception to completion, leveraging best practices in project management and design-build construction.
EPC Project Manager - Hybrid work schedule! JobotEPC Project Manager - Hybrid work schedule!Raleigh, NC$160,000–$200,000 / yearOur company, headquartered in Cincinnati, OH, is an Engineering Consultancy providing full-service engineering, procurement, and construction management (EPCm) services to industrial process manufacturers operating in pulp & paper, chemical, CPG, F&B, power, and heavy industrial markets across the nation. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewREMOTE Project Manager - Restaurant Construction JobotREMOTE Project Manager - Restaurant ConstructionRaleigh, NCRemote$130,000–$160,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
Plant Manager Synerfac Technical StaffingPlant ManagerRaleigh, NC$193,000–$262,000 / yearResponsibilities include: - Directing and leading all plant operations with overall responsibilities for all teams including production, quality, customer service, engineering, and procurement. Our client is looking for a Plant Manager to develop efficiency strategies to reach business metrics and production goals with attention to budgetary requirements.
NewExternal Reporting Manager - Insurance JobotExternal Reporting Manager - InsuranceDurham, NC$120,000–$140,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. 2. Ensuring the accuracy and timeliness of financial statement preparation, including balance sheets, income statements, and cash flow statements.
Project Manager - Commercial Projects JobotProject Manager - Commercial ProjectsCary, NC$110,000–$130,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
NewInvestment Accounting Manager JobotInvestment Accounting ManagerDurham, NC$115,000–$130,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The ideal candidate will be a seasoned professional with a minimum of 5 years of experience who can effectively own reporting, be an internal expert on Singularity, and ensure all investments are correctly documented.
Traveling Construction Project Manager Synerfac Technical StaffingTraveling Construction Project ManagerRaleigh, NC$80,000–$90,000 / yearThis role works directly with erection crews in the field, keeping materials, schedules, and communication on track between the job site and the office. A steel fabrication and erection company is seeking an Project Manager to support large-scale, complex projects across the country.
Electrical Project Manager Synerfac Technical StaffingElectrical Project ManagerRaleigh, NC$90,000–$115,000 / yearElectrical Project Manager Requirements: - 5+ years of commercial/industrial electrical project management experience. This is a direct hire opportunity for someone with a solid PM background in electrical construction who can lead projects from planning through closeout.
Tax Manager JobotTax ManagerChapel Hill, NC$120,000–$140,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are a mid-sized firm serving the Southeast and Eastern Seaboard as the premier accounting, tax, and consulting firm by combining personalized attention with the expertise and resources of a larger firm.
Project Manager Orange Water and Sewer AuthorityProject ManagerCarrboro, NC$80,682–$120,918 / yearFull timeOWASA is seeking a team member to join our capital improvements team as a Project Manager. This position is responsible for managing all aspects of assigned capital improvement projects.
NewGeneral Manager Zaxby'sGeneral ManagerDurham, NCGeneral Managers are responsible for providing guidance and leadership to their team to create a positive culture, maintain high team morale, and encourage all team members to strive for excellence. The individual in this position is expected to engage in the following work-related activities: Complete all training requirements including: Zaxbys General Manager Development Plan and Operations Excellence Capstone Class.
NewTravel Case Manager RN - $1,942 per week GQR HealthcareTravel Case Manager RN - $1,942 per weekBurlington, NC$1,942.36–$2,037.36Through deep market specialization and a unique approach to talent acquisition, GQR Healthcare provides an unparalleled and personalized experience across all medical specialties in nursing and within diverse healthcare platforms across the industry. In the competitive healthcare market, we recognize that the industry’s common goals of improved quality of care and patient outcomes are wholly reliant upon the professionals directly supporting these initiatives.
NewSenior Tax Manager JobotSenior Tax ManagerRaleigh, NC$150,000–$200,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
NewBusiness Development Manager JobotBusiness Development ManagerRaleigh, NC$120,000–$170,000 / yearIdeal experience includes biological crop inputs, biostimulants, plant nutrition, specialty fertilizers, crop protection, biologicals, agronomy, crop science, sustainable agriculture, agricultural technology (AgTech), field trials, product demonstrations, distributor development, agricultural retail, technical sales, consultative selling, channel management, and business development within the agricultural industry. This individual will be responsible for identifying new business opportunities, developing strategic customer relationships, expanding distribution channels, and driving commercial adoption across targeted agricultural markets.
Dialysis Clinical Manager Registered Nurse - RN Fresenius Medical CareDialysis Clinical Manager Registered Nurse - RNRaleigh, NCOther: • Collaborates closely with, providing oversight as needed to, the Clinical Manager/Charge RN acting as nurse manager, the Medical Director, and the physicians regarding the direct patient care responsibilities within the facility to ensure the provision of outstanding quality of patient care, as defined by the FMS quality goals, and compliance with the pertinent company policies and procedures. • Demonstrated leadership competencies and management skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees, performance management and decision making.
Project Manager - Healthcare Construction - Raleigh Michael Page USAProject Manager - Healthcare Construction - RaleighRaleigh, NC$120,000–$150,000 / yearFull timeIf you're interested in joining a reputable and growing contractor, apply now for the Project Manager position with a Top 100 ENR General Contractor in Raleigh, or contact Arkadiy Kuvaev at 617-824-2651 for immediate consideration. My client has grown into one of Raleigh's most notable Contractors offering a diverse and high profile portfolio across Education, Healthcare and Pharma markets.
Assistant Manager Zaxby'sAssistant ManagerDurham, NCThe individual in this position is expected to engage in the following work-related activities: Complete all training requirements including: Zaxbys Assistant Manager Development Plan. To our guests, Zaxbys is more than just a place to eat – it’s a place to have fun, spend time with friends, and enjoy great food.
NewTravel Nurse RN - Case Manager, Utilization Review - $2,250 per week AMN Healthcare Revenue CycleTravel Nurse RN - Case Manager, Utilization Review - $2,250 per weekChapel Hill, NC$1,800–$2,700At AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable. As an industry leader, AMN Healthcare offers a diverse team dedicated to supporting healthcare workers and facilities, ensuring a personalized and supportive experience for both clients and candidates.
Accounting and Reporting Manager Vaco LLCAccounting and Reporting ManagerRaleigh, NC$110,000–$130,000 / yearDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Accounting Manager Vaco LLCAccounting ManagerRaleigh, NC$115,000–$125,000 / yearDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Senior Manager, Operations Finance Vaco LLCSenior Manager, Operations FinanceRaleigh, NC$150,000–$165,000 / yearDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewDiagnostic Radiology Nurse Manager, Operations Duke HealthDiagnostic Radiology Nurse Manager, OperationsDurham, NCThis position works in close partnership with the Vascular Interventional Radiology Operations Nurse Manager in a collaborative co-leadership model, providing operational support and leadership coverage to ensure continuity of patient care, staff support, and departmental operations. Coordinate the activities of nursing staff with other hospital personnel; accountable for the effective and efficient operation of the unit and staff, including ensuring that orders and all aspects of procedural care are being carried out in a manner supportive of patient care.
Project Manager - Raleigh - Large Scale Commercial Projects Michael Page USAProject Manager - Raleigh - Large Scale Commercial ProjectsRaleigh, NC$125,000–$150,000 / yearFull timeThis role offers the opportunity to manage multiple projects, lead project teams, and play a key role in delivering complex, high-quality builds. Known for its collaborative culture, modern approach to construction, and emphasis on work-life balance, the company combines the feel of a local office with the resources of a larger organization.
NewSenior Project Manager (Custom Software & Healthcare) JobotSenior Project Manager (Custom Software & Healthcare)Raleigh, NC$120,000–$200,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Rather than supporting a single product, you'll partner with innovative healthcare organizations to design and deliver technology that improves patient experiences, provider workflows, and healthcare outcomes.
NewArea Sales Manager Lennar CorporationArea Sales ManagerMorrisville, NCLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. May require the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds.
Technical Delivery Manager (State & Local Government) Appian CorporationTechnical Delivery Manager (State & Local Government)Raleigh, NC$125,000–$250,000 / yearTDMs engage in all aspects of driving results and growth at strategic accounts, including: project management, account management, relationship building (both customers and partners), financial management, opportunity qualification, problem identification, project/use case definition, demand generation, services positioning, and account strategy. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education.
FP&A Manager Vaco LLCFP&A ManagerRaleigh, NC$120,000–$145,000 / yearDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewFinancial Planning and Analysis Manager Vaco LLCFinancial Planning and Analysis ManagerRaleigh, NC$115,000–$130,000 / yearDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Assistant Nurse Manager - Cardiology Stepdown Duke HealthAssistant Nurse Manager - Cardiology StepdownDurham, NCThe Clinical Nurse Leader (CN IV) plays a key role in advancing unit‑level excellence by leading change, mentoring others, and continuously identifying opportunities to improve quality, safety, and efficiency in patient care delivery. The Cardiology Stepdown (Unit 7300) is a fast-paced, 31-bed cardiac progressive care unit supported by a highly skilled and collaborative team of registered nurses, nursing assistants, and health unit coordinators.
NewHVAC Estimator Synerfac Technical StaffingHVAC EstimatorRaleigh, NC$38–$40 / hourThis is a great opportunity for someone with a strong background in HVAC estimation who wants to work closely with field and project teams on commercial and industrial projects. - Prepare accurate cost estimates for HVAC systems on commercial and industrial projects.
Bid Manager bdo consultingBid ManagerRaleigh, NC$90,000–$100,000 / yearBachelor’s degree in Business Administration, Marketing, English, Communications, Journalism, Technical Writing or other related field and 4 or more years of proposal related, writing, marketing and communications, project management or sales experience OR 5 or more years of proposal related, writing, marketing and communications, project management or sales experience with a high school diploma or equivalent required. The Bid Manager is responsible for managing workflow, creation of high-value and complex bids and pursuit materials, and oversees content for assigned business line or industry focus areas as part of the larger Sales Enablement & Bid Management Team.
Senior Manager, Facilities CellectisSenior Manager, FacilitiesRaleigh, NCAligns people, resources, and methods with the critical objectives for reliability centered maintenance (RCM) – drive preventive and predictive maintenance programs to maximize equipment uptime and lifecycle. Provide day to day leadership and expertise in reliability engineering activities that evaluate the reliability of equipment, components and processes using engineering methodologies and tools.
NewTravel Nurse RN - Case Manager - $2,200 per week in Burlington, NC TravelNurseSourceTravel Nurse RN - Case Manager - $2,200 per week in Burlington, NCBurlington, NC$2,200Whether you are an experienced traveler, or this is your first travel position, SkyBridge Healthcare puts our Nurses first and ensures a seamless travel experience. TravelNurseSource is working with SkyBridge Healthcare to find a qualified Case Manager RN in Burlington, North Carolina, 27215!
Senior Administrator- Security and Life Safety Manager Wake County Public School SystemSenior Administrator- Security and Life Safety ManagerRaleigh, NCBachelor’sdegreefromaregionallyaccreditedcollegeoruniversity; Fiveyearsofdemonstratedexperiencewithsecuritysystems,firealarms,communicationsequipment, locksmithing, or elevator systems, including maintenance and design reviews; Threeyearsof experience leadingworkteams; Othercombinationsofapplicableeducation,training,andexperiencewhichprovidetheknowledge, skills, and abilities necessary to perform effectively in the position may be considered. Reviews and inspects capital improvement projects related to security, life safety, locks, and elevators with respect to budget, maintainability, reliability, and consistency with the WCPSS design guidelines.
Case Manager (RN) Hospice Home Care Duke HealthCase Manager (RN) Hospice Home CareDurham, NCDevelop plan of care for aides, assign care to aides based on the skills of the aide, the availability of the aide for patient care continuity, patient preference (when possible), and other considerations as determined by the patient’s care needs. Pursue your passion for caring with Duke HomeCare & Hospice, which offers hospice, home health, and infusion services across the region, as well as serves as the home forthe Duke Caregiver Support Program.
Case Manager (RN) Home Health Duke HealthCase Manager (RN) Home HealthDurham, NCDuke HomeCare and Hospice provides innovative, team-based care focused on achieving the best outcomes for patients, families, and the communities served. Our collective success depends on the robust exchange of ideas — an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes.
NewWorkday Senior Technology Manager Gables Search GroupWorkday Senior Technology ManagerRaleigh, NCThe Workday Technology Manager leads a team of Workday technologists and is accountable for the strategy, delivery, and continuous optimization of Workday Reporting, Workday Prism Analytics, Workday Integrations, and Workday Extend solutions. This role plans, prioritizes, and executes Workday initiatives sponsored by leadership, focusing on configuration and technology solutions that enhance system functionality and reporting, while responding to ad hoc requests from stakeholders at all levels of the organization, including senior leadership.
NewBanking Center Manager II First Horizon BankBanking Center Manager IIDurham, NCHeadquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel.
NewBanking Center Manager First Horizon BankBanking Center ManagerRaleigh, NCHeadquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel.
NewMiddle Market Portfolio Manager First Horizon BankMiddle Market Portfolio ManagerRaleigh, NCHeadquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. The Portfolio Manager assists in the assessment of risk and management of the Bank's loan portfolio by providing analytical and credit oversight and is responsible for the annual review, renewal, loan covenant compliance reviews and financial collection process within assigned loan portfolio.
Safety Manager - Raleigh, NC Messer ConstructionSafety Manager - Raleigh, NCRaleigh, NCFounded in 1932, Messer’s footprint has grown to eleven regional offices located across the Midwest and Southeast: Greenville, South Carolina; Raleigh and Charlotte, North Carolina; Columbus, Cincinnati, and Dayton Ohio; Louisville and Lexington Kentucky; Indianapolis, Indiana; and Knoxville & Nashville, Tennessee. Your decisions influence your career at every step: Make yours count with Messer Construction Co. In business since 1932 and employee-owned since 1990, Messer builds projects and careers that leave a lasting impact on our communities.
NewSTORE MANAGER CANDIDATE IN WENDELL, NC Dollar GeneralSTORE MANAGER CANDIDATE IN WENDELL, NCWendell, NCAssist with store merchandising by facilitating and/or participating in staging, stocking and storage of merchandise; ensuring that merchandise is presented according to established practices and store manager direction; and properly utilizing merchandise fixtures, signing and pricing of merchandise. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.
NewCompliance Engineering Manager SMT INCCompliance Engineering ManagerRaleigh, NCWe combine structural and sheet metal fabrication expertise with purpose-built electrical assembly to deliver pre-engineered power infrastructure for industrial, oil & gas, water/wastewater, and utility markets. Rise Power Systems (Part of SMT Inc.) is a manufacturer-in-launch of UL 845 Motor Control Centers, UL 1558 Metal-Enclosed Switchgear, and Modular E-House solutions.
IT & Development Manager (Data-Driven School Services) Strawbridge Studios IncIT & Development Manager (Data-Driven School Services)Durham, NCWe are seeking a dynamic IT & Development Manager to lead both our Infrastructure (IT) and Software Development teams-someone who can balance common sense business practices, employee development and company growth while building systems that serve schools, families, and our internal teams with excellence in technology, data integrity and customer experience. Partner with operations to manage all core systems including data intake, production workflows, and customer-facing platforms.
NewTax Manager Holden Moss Knott CPAsTax ManagerRaleigh, NCOur growing CPA firm is seeking experienced tax professionals for our North Raleigh and Wake Forest offices to prepare, review, and manage relationships with a diverse portfolio of individual and business income tax clients while leading the development and execution of proactive tax strategies for our small business prospects and clients. This is a high-visibility role for someone who wants to combine technical depth with real client relationships and work with a collaborative team — not just process returns in isolation.
Partner Marketing Manager PlaidPartner Marketing ManagerRaleigh, NC$116,616–$160,800 / yearThis is a high-impact, highly collaborative role for someone who enjoys building strong partner relationships, influencing across teams, and turning complex product positioning into compelling marketing that drives real pipeline. This role is responsible for translating business objectives into clear GTM plans — covering propositions, launches, campaigns, enablement, and performance measurement — and acting as the primary marketing contact for partners across key product areas.
NewBehavioral Health Case Manager ED 7a-7p Duke HealthBehavioral Health Case Manager ED 7a-7pDurham, NCComplete crisis assessments to determine level of care required for patient to move to safe community living including but not limited to reason for presentation, current symptoms and level of distress, ability to participate in treatment, safety assessment, past history of treatment, current support systems, strengths, weaknesses and primary psychiatric diagnosis. Maintain effective communication with health care team members related to assessment findings, discharge planning needs and provider orders needed to arrange Homecare, Durable Medical Equipment, Transportation, Skilled Nursing or Acute Rehab Facility placement, Substance Abuse Treatment and outpatient follow-up.
NewTerritory Sales Manager Tri-Lift Industries IncTerritory Sales ManagerGarner, NC$50,000–$75,000 / yearSales Execution – Based on direction established by customer marketing and the Corporate Sales Manager, executes sales contacts based on campaign requirements, sales leads, and other sales execution requirements. The Territory Sales Manager will act as a consultant to clients offering a variety of solutions, in all cases helping them connect with their customers to build loyalty and grow revenue – it’s a critical part of our own customer satisfaction strategy.