p>Restaurant Support: • Delivers high-performing and best-in class operations by leading and inspiring all restaurant crewmembers, identifying areas of opportunity, holding accountability, and celebrating successes in the restaurants • Ensures company restaurant activities and operations are aligned to Raising Cane's vision, mission, core values, and non-negotiables • Leads, mentors, develops and evolves the Area Business Unit team to support Raising Cane's company restaurant needs and growth plans • Assesses and develops plans to build and retain high performing leaders and teams with an emphasis on strategic analysis, critical thinking, problem solving, and business acumen • Delivers operations performance aligned to sales driven and profit smart philosophy • Trains area leaders to oversee and ensure effective execution of Raising Cane's crew appreciation program • Maintains full responsibility for financial performances that directly impacts regional restaurant operations and is accountable to all aspects of the restaurants' EBITDAR - budget planning, management, and performance.
RSO and Functional Crew Collaboration:
• Collaborates with functional leaders to screen and hire best-in-class functional experts for the Regional & Area Business Unit teams • Collaborates with functional leaders in all personnel management of the Business Unit team which include compensation, performance reviews, expense management, and PTO review and approvals • Provides insight and feedback to RSO and functional crewmembers on the effectiveness and usefulness of all restaurant programs, systems, and tools • Supports, drives, and executes the successful introduction and upgrading of new operational concepts, food products, equipment and/or technology considered for system-wide implementation • Recognizes when potential gaps in support, processes, and/or tools for the restaurants exist and notify the appropriate parties for resolution • Leverages appropriate forums to ensure all RSO & functional crewmembers are aligned to the goals and objectives of the Regional and Area Business Unit teams.