p>In Population Health setting: • Support Physicians, Advance Practice Providers, Registered Nurses and Community Health Workers with important operational and clinical tasks • Discuss with patient, family and extended decision makers the benefits of participation with Saint Lukes At Home programs • Assist Referral Specialist as needed assisting with coordinating all patient scheduling via EPIC platform for providers and multi-disciplinary care team and scheduling urgent visits for providers from on-call and during business hours • Cover other Referral Specialist tasks as needed • Provide an excellent patient experience by managing the flow of patients, providing excellent customer service, establishing rapport with patients and maintaining a professional demeanor. Specific duties include pre-visit planning, rooming patients, obtaining vitals, utilizing the EMR system, scanning and downloading of documents, administering injections, vaccine coordination, telephone screening (with protocols), assist with procedures (as needed), and duties as assigned based on respective clinic need.